1. ResumeResume
Pinku KumarPinku Kumar
Phone: +65 98630134Phone: +65 98630134 BLK 731, Tampines
E-Mail:E-Mail: pinku.harnaut@gmail.compinku.harnaut@gmail.com Street 71, Singapore - 520731
PROFESSIONAL SUMMARY:
• Currently I am working as Apps Support Sr. Analyst @ CitiBank, Singapore from April 2016.
• Worked as a Tech Lead @ HCL Technologies, Singapore from Feb-2011 to Mar-2016.
• Worked as Senior Software Engineer @ ArisGlobal Software Engineer, Bangalore from
Aug-2007 to Jan-2011.
PROFESSIONAL EXPOSURE:
• I have total 9 years of work experience, worked in Production Support, ITRS administration
and Development. I have the domain knowledge of Investment Banking and Financial
domain and Life Science (Clinical Trials and Post Marketing).
• Have 5 years of experience in ITRS Geneos, SQL, Linux and Shell scripting.
• Have 4 years of experience in C++ and Oracle in Windows environment.
• Currently I am working for CitiBank, Singapore under the project “ICG ITRS Platform
support”. My current role in current project is to setup monitoring of various
equities applications and their infrastructures using monitoring tool ITRS’s Geneos.
I do installation, setup and provide support to many equities application team. I
take care of migration and on-boarding of new infrastructures. Also I automate the
system wherever it is required.
• Have work experience of the other tools ITRS Web dashboard, Confluence, JIRA, Visual
Studio, DB Visualizer, Toad, SQuirreL etc.
• Excellent Problem solving and Time Management skills in terms of delivery and defining the
process. Confident, Motivated and positively oriented
QUALIFICATION:
• Master of Computer Applications (MCA) from Daynanda Sagar Institution, Bangalore,
Karnataka, affiliated to Bangalore University, with Distinction (77%) in the year 2007.
Certification and Awards:
• Received “Innovation Award” from HCL Tech for value-add contribution in Aug-2013.
• Certified as “ITRS University Foundation in Geneos” from ITRS.
• I have completed the “ITIL” certification in Nov-2014 from HCL
TECHNICAL SUMMARY:
• Tools: ITRS Geneos, Confluence Administration, Atlassian JIRA, Visual C++, Toad, SQuirreL,
Putty etc
• Operating Systems: Linux, Sun Solaris and MS Windows
• Database: Oracle, Sybase, MS Access
• Programming Language: C, C++, Java, scripting language(shell, perl)
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2. • Office assistance: MS Outlook, excel and word
PROJECTS
1. 2016 - PS - ICG - Platform Monitoring
Description
This project provides help to monitoring support team to keep eyes on
infrastructure system, We as team provide the support to monitoring
team to setup, configuration and administration of the ITRS monitoring
tool.
Within Citi Equities it is standardizing and improving the usage of ITRS
Geneos monitoring software across all regions, customization, design
and methodologies that help to improve the real time monitoring of
Application, Hardware and data, which helps to reduce operational risk
and costs by managing business applications with Geneos.
Also we take care of new onboarding requests, new hardware
acquisition and migration
Role ITRS Engineer
Operating System(s) Windows-2007/ Unix
Skills UNIX, Shell Scripting, Oracle
Environment Linux/Solaris
Contribution
• Customization / Automation
• Business Interaction
• DB migrations, and UAT streamline
• Onboarding new Hardware and databases
Duration In progress
Team Size 12
2. CMT Platform Management - Tools and Monitoring
Description
The purpose of This project to monitor all Trading business
infrastructure including Servers, Applications and networks.
This project provides help to monitoring support team to keep eyes on
infrastructure system, doing health checks and to get severity alerts.
We as team provide the support to monitoring team to setup,
configuration and administration of the ITRS monitoring tool.
Within Citi Equities it is standardizing and improving the usage of ITRS
Geneos monitoring software across all regions, customization, design
and methodologies that help to improve the real time monitoring of
Application, Hardware and data, which helps to reduce operational risk
and costs by managing business applications with Geneos.
Role ITRS Admin
Operating System(s) Windows-2007/ Unix
Skills UNIX, Shell Scripting, Oracle
Environment Linux/Solaris
Contribution
• Customization / Automation
• UAT/Development/Production Support
• Data Analysis, Report Generation
• Business Interaction
Duration Feb-2012 to Mar-2016
Team Size 12
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3. 3. Ashoka DTV Core Application
Description
Project “Ashoka DTV Core Application” developed for using the
transmission of audio and video by digital signals, in contrast to the
analog signals used by analog TV. Many countries are replacing over-
the-air broadcast analog television with digital television to allow other
uses of the radio spectrum formerly used for analog TV broadcast.
Role Developer
Operating System(s) Windows-XP
Skills C++,
Environment UNIX
Contribution
• Understanding the Project flow
• Bug Fixing and unit testing.
• Data Analysis, Report Generation and Client Interaction
Duration Feb-2011 to Jan-2012
Team Size 25
4. ARISg 6
Description
ARISg6 is the market leading software for Pharmacovigilance and
Safety; ARISg6 is the most advanced software solution for global safety
surveillance available today. This is web based application developed in
Java technologies and C++. ARISg offers complete support for the
global collection, coding, assessment and reporting of adverse event
data of clinical trials and post marketing of drugs, vaccine and devises.
Role Developer
Operating System(s) Windows-XP
Skills Visual C++ and Oracle 9i
Environment Windows XP/2008/Windows Server
Contribution
• Implementation of design and coding of Workflow server.
• Enhanced the functionality of Report server.
• Effectively implemented the Blinding/Unblinding, Data Privacy
concept and support of multilingual in the reports.
• Implemented Multilingual support for Literature information in
Line listing report.
• Developed the Codelist Upgrade Utility.
• Upgrade script consolidation and unit testing.
• Report design enhancement.
• Building the servers and sending for release.
• Migrations and issue fixing.
Duration Feb 2009 to Jan 2011
Team Size 12
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4. 5. ARISg 5
Description
ARISg5 is the market leading software for Pharmacovigilance and
Safety; ARISg5 is the most advanced software solution for global safety
surveillance available today. Web based application, developed in C++.
ARISg offers complete support for the global collection, coding,
assessment and reporting of adverse event data of clinical trials and
post marketing of drugs, vaccine and devises.
Role Developer
Operating System(s) Windows-XP
Skills Visual C++ and Oracle 9i
Environment Windows XP/2008/Windows Server
Contribution
• Understanding the products
• Issue Fixing, Migrations and Unit testing.
• Implementation of design and coding of
requirements.
• SQL Upgrade script consolidation.
Duration Nov 2007 to Jan 2009
Team Size 12
PERSONAL PROFILE:
Fathers’ Name : Sri. Kameshwar Mistri
Mother’s Name : Smt. Bachchi Devi
Date of Birth : 03/10/1983
Passport Number : G7385946
Employment Pass(EP)# : G3056649T
Date : Signature
Place: Singapore (Pinku Kumar)
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