SlideShare a Scribd company logo
1 of 17
Download to read offline
Timothy TH Ng
Education
Qualifications Post Graduate Diploma in Systems Analysis in Systems Analysis
Institute of Systems Science, Singapore, 1992
Bachelor of Science (with Honours) in Estate Management
National University of Singapore, Singapore, 1988
Professional experience
Profile As an experienced project director and project manager, I have successfully
undertaken and completed numerous large and complex scale projects in
helping organizations implement IT systems in the areas of Finance,
Human Resource, Payroll, Logistics, Manufacturing, Organization
Performance, Business Intelligence, Customer Management, Trade Funds
Management etc. in public, utilities, transportation, health-care and
pharmaceutical, consumer packaged goods and high-tech manufacturing
sectors.
I have extensive experience in implementing and deploying SAP HR,
Finance, Manufacturing, Logistics (including Transportation Management),
Business Warehouse, Strategic Enterprise Management, Enterprise Portal,
Employee Self-Service and integration with legacy systems. My
implementation experience with other enterprise software packages
includes Siebel CRM (Trade Funds Management) and Hyperion (Financial
Analysis).
I have also undertaken leadership roles in process re-engineering,
improvement and change management initiatives related to implementation
of IT projects.
I have led in several IT infrastructure planning projects related to
corporatization of public sector organization, business merger and
expansion.
I have been in a Practice Leader roles spearheading SAP solution in Arthur
Andersen, BearingPoint and has been a regional SAP HR Competency
Leader in IBM.
Prior to my consulting career, I had been with corporations in the health
care and global transportation sectors as IT professional and logistic
operations executive.
Key Skills Program and Project Management for large scale and complex project
Setting up and Run Program and Project Management Office
Process Re-engineering and Improvement
- 1/17 - Date: 15/05/15
Change management for large scale project
Solution design for SAP and related integration
IT infrastructure and application integration strategy
ERP/ISV selection framework and process
Logistic business process re-engineering
Training for Project Management Principles
Career History 10/2004 - To date IBM
IBM, Singapore
Senior Managing Consultant
Regional Competency Leader in SAP HR
Project Director, Project Manager, Bid Manager for
proposals and tenders
07/2002 - 10/2004 BearingPoint
BearingPoint (Formerly Known as KPMG
Consulting), Singapore
Senior Manager
Public Sector leader, Bid Manager for opportunities in
public sector, Project Manager for large scale ERP
implementation and application maintenance projects,
Project Advisor and QA, Bid Manager for proposals
and tenders, Change Management Leader
05/1998 - 07/2002 Arthur Andersen
Arthur Andersen, Singapore
Associate Director
SAP Practice Leader for Singapore, Bid Manager for
opportunities in public and private sectors, Project
Manager in large scale ERP implementations in public
and private sectors, Solution Designer, Project
Advisor, Project QA, Change Management Leader,
Process Consultant in process re-design
12/1995 - 05/1998 Becton Dickinson
Becton Dickinson, Singapore
IT Manager
IT Applications Manager for Asia Pacific, roll out of
finance and logistic system, Singapore plant system
maintenance and enhancement, ERP selection,
logistics business process re-engineering
01/1992 - 12/1995 Trident Infotech
Singapore
Business Process Analyst
Business process re-engineering, system analysis and
roll out of office automation project, main frame
solution maintenance and enhancement
- 2/17 - Date: 15/05/15
08/1988 - 01/1992 Neptune Orient Lines
Singapore
Logistics Operations Executive
Manage shipping and container logistic operations for
Asia and Europe
Assignment
History
08/2012 - To date DHL Global Forwarding
DHL Global Forwarding
DHL Global Forwarding New Forwarding
Environment (NFE) Deployment Program
Program Description: DHL - DGF (DHL Global
Forwarding) New Forwarding Environment (NFE)
Global Rollout
Deployment Program scope of work covers:
* Lead Rollout Project Management and Coordination
for 17 countries in Asia Pacific
* Manage the Singapore Delivery Center for Asia
Pacific deployment work
* Local Legal/Fiscal/Physical requirements gathering
and creation of Requirements Statements, High Level
Design and Functional Specifications
* Coordination of data loading and setup
* Assist in Business Migration and Change
Management
* Manage Change Request Process
* Support Train the Trainers
* Facilitate and Support Testing
* Support Cutover
* Assist in Hypercare
Since Aug 2012 for the Global Roll out bid
From Jan 2013 started building up the Regional
Deployment Team for Asia Pacific
From Apr 2013 started Cluster 2 (three countries in
Asia Pacific)
From Jan 2014 started Cluster 3 – Global Rollout
(remaining countries in Asia Pacific)
At the height of Cluster 3, the deployment team size
for Asia Pacific was 38 in number
Contribution:
* Responsible for setting up the team including
sourcing, hiring and onboarding of all team members
for the Singapore Delivery Center and delivery of
deployment solution
* As key member of the proposed delivery team to
- 3/17 - Date: 15/05/15
discuss the solution approach with DGF evaluation
team
* Contribute in a pivotal role leading to successfully
secure the project for IBM and personally a leadership
role on the basis of knowledge, experience and
suitability for the Deployment Lead role as part of the
evaluation process
* Lead the team in preparing for localization workshop
for both Clusters
* Improve the localization workshop process in both
effective soliciting for input and confirming
requirements and efficient capturing the requirements
* Motivate team to perform to meet and then exceed
the expectation of the client
* Direct and manage the progress of program activities
across all Asia Pacific countries by working closely
with Deployment Managers from both client and IBM
* Facilitate process with Central Team to keep team
members abreast of current knowledge of the system
solution and business process
* Successfully and effectively leveraged on previous
deployment roll-out project experience and
demonstrate industrialised roll-out based on in-depth
quantitative analysis, well-defined staffing fulfilment
plan, and reuse of people and assets from the NFE
Template Project
* Constantly seeking and implementing ways to
improve the engagement of the deployment team with
client and other IBM teams within the program to bring
value to the client.
* Lead the team in providing Stabilization support for
Australia and New Zealand
05/2012 - 07/2012 Tax Department
3 months
Tax Modernisation Project - Replacement of
National Taxation System
Project Description: This is for the proposal
preparation made to the Vietnam General Department
of Taxation for the implementation of Integrated Tax
Administration Information System (ITAIS):
* Headquarters in Hanoi
* 63 Provincial Tax Offices (Provinces)
* 698 District Offices
Stage 1 of Solution Design phase - technical proposal
without price submission:
- 4/17 - Date: 15/05/15
Solution offered is based on proposed Integrated
Commercial-off-the Shelf (COTS) Software Solution
comprises
* SAP ERP: From functional perspective represents
core transactional system. Modules SAP TRM (Tax
and revenue management with BRF+ and Adobe
Forms), PSCD - Public Sector Collections and
Disbursement and FI-General ledger
* SAP Taxpayer online services TPOS - represents
portal for taxpayers providing self-services for them.
* SAP-CRM - Provides an overview on taxpayer, one
central point of taxpayer data to support taxpayer
officers when communicating to taxpayers
* SAP BCM - SAP Business Communications
Management - Integrated to CRM for efficient
communication with taxpayers
* SAP Netweaver Portal - As one single access point
for tax officers where they can access to tools,
information and transactions they need in their
everyday work - access accounting data, knowledge
warehouse, work items to process work items,
contacts etc.
* SAP PI - It is a component which delivers
functionality of cross system data exchange. It
integrates cross-system business processes and plays
an important role in supporting an enterprise service-
oriented architecture (SOA). The focus is on the
service-based integration of applications.
* SAP Content and Records management - to store
and access unstructured data
Stage 1 Submission is technical submission
comprising:
* Solution Details
* Project plan
* Compliance Matrices and Responses
* Reference and all bid details
* High level SOW
* Our compliance with T’s & C’s
Solution jointly developed with FPT-FIS which is a
local Vietnam organisation - IBM and FPT (Local
System Integrator - SI) co-bid
* IBM Lead Services – Project Management, BPR,
Change Management, Tax and AMS, Lead Roles
* FPT (FIS) Services – SAP Implementation, Ongoing
Support, Lower Level Positions.
- 5/17 - Date: 15/05/15
* SAP TRM Solution Software
* IBM Hardware (Predominantly P series)
* IBM Software (Tivoli, Rational, Process Modeller
etc.)
Contribution: Responsible for solutioning of Project
Management Methodology and Delivery
Where the main deliverables include:
* Working with local SI on IBM's project management
methodology and the delivery/implementation
schedule.
* Writing the piece of the proposal that focuses on the
above.
* Follow up for changes to the required Component
and Technical Compliance resulting from further
Quality and Risk Management review
01/2011 - 04/2012 Pfizer - Pharmaceutical Manufacturing &
16 months Distribution
Implementation and Deployment of SAP to
Singapore Manufacturing Plants
Project Description: Pfizer is deploying the solution for
Release 3 to the Singapore Plants and associated
entities. The organisation scope consists of 2 plants -
Pfizer API plant and Weyth Nutri plant (the scope was
reduced to 1 plant as Weyth's Nutri plant was
descoped with diversifaciton in later part of 2011), one
regional sales organisation and one centralised
sourcing organisation. Apart from this, the solution
was also deployed to GFS in Dalian and the COE for
Finance in Singapore.
The objective was to implement and deploy the SAP
Global Solution with enhancements to Singapore
entities. The solution covers Manufacturing Execution,
Supply Planning, Sales Order Management,
Procurement, Quality Management, Plant Logistics,
Business Intelligence. Technology platform includes
SAP, Ariba, AMPS (Rockwell MES), ARIS, EzMap etc.
The project is targeted to roll out solution in following
area:
1. Manufacturing
2. Order to Cash
3. Procurement (both direct as SAP MM and indirect
as Ariba)
4. Quality Management
- 6/17 - Date: 15/05/15
5. Advance Planning and Optimsation (APO)
6. Plant Logistics with Warehouse Management
7. Finance and Controlling including Product Costing
and Project System
8. Business Intelligence
9. Business Adoption
10. Data Migration
11. Related interfaces to 'Edge' system (other non-
SAP System) including key systems - AMPS, LIMS,
GMX
I have been involved from the initiation of the project
covering the following phases:
1. Plan and Analysis (Building up the team, planning
the logistics, knowledge transfer for the team and
various project procedures)
2. Solution confirmation
3. Detail Design
4. Build
5. Deploy
6. Go-live and Hypercare
The combined IBM-Pfizer team includes:
The IBM team is around 20 SAP consultants
The Pfizer Regional COE team is around 20 strong
The Pfizer local site team has more than 20 BPLs
On a regular basis, the IBM team is expected to work
with the Pfizer Global Core Teams for solution
delivery.
For this deployment project. IBM consultants initially
received knowledge and took direction from Pfizer
regional COE team. Beyond the second half of the
Solution Confirmation phase, IBM consultants would
step up to take a leading position to work with Pfizer
local site team (BPLs) as the Pfizer regional COE
reduced their presence on-site. The IBM team had
specific deliverables and although during the initial
period of the project, the team had significant
challenges in working together, understanding the
methodology and adapting to the working
environment, the team went through the classic Form-
Storm-Norm-Perform cycle and rose up to the
occasion and deliver above expectation quality
deliverables.
Contribution: My role and objectives as Deployment
Lead on the project are:
- 7/17 - Date: 15/05/15
1. Building a strong and cohesive team nearly from
scratch comprise of 20 consultants in the SAP module
areas, Ariba, data migration
2. Plan for the detailed work, activities to achieve
IBM's and Pfizer's (both Regional COE team and
Local Site team) deliverables by phase
3. Monitor the progress of deliverables and identify
risk, issues, road block that will affect the timely and
quality of delivery
4. Manage the IBM team and provide very close
guidance to the Pfizer Regional and Local Site Team
during the absence of the Pfizer Regional Deployment
Lead
5. Manage all senior stakeholders in the plants and
participating entities including Pfizer Regional COE
team
6. Responsible for Project Financials and with a
personal target to improve profitability by using a right
mix of resources without affecting the quality of
delivery
7. Boast and maintain the client confidence in the IBM
team and the morale of the combined team
Successfully completed deployment of the global
solution with site specific enhancements on time and
within budget. Achieved smooth cutover and go-live.
Project completed post go-live support at the end of
April 2012.
Provided on-site leadership to team and receive
numerous accolades from both client and IBM senior
leadership teams.
Received accolades from client Global, Regional and
Site Team, as well as IBM Global project/account
team.
10/2010 - 02/2011 National Healthcare Group
5 months
Implementation of HRIS for Cluster
Project Description: Implementation of SAP HR and
Payroll to one of the Singapore national healthcare
clusters.
Contribution: Guided the bid team in the negotiation
and contracting process. Set up the project team
leveraging on experienced team that had completed
similiar project in another healthcare cluster. Guided
the project team in the initial phase of the project.
Managed client relationship at the senior and working
level at the initial phase of the project.
05/2010 - 11/2010 Singapore Healthcare Cluster
- 8/17 - Date: 15/05/15
7 months
SAP HR and Payroll Implementation and Upgrade
Project Description: Streamline HR related process
and implementation of SAP HR and Payroll to one the
Singapore national healthcare clusters.
Contribution: Led the project team during Business
Blueprint and Build phase in delivering quality and
robust SAP HR and payroll solution. Working with the
project team to resolve business adoption issues.
Managed client relationship at the senior and working
level.
11/2009 - 05/2010 Various Prospects
7 months
Bids and Proposals
Project Description: Work on bids and proposals in
Healthcare, Defence, Oil and Chemical industry.
Contribution: Lead the bid teams in bids and
proposals, provide technical solution assessment and
pricing large deals.
03/2009 - 10/2009 Leading Chemical Petroleum Multi-national
Corporation
8 months
Process Improvement Project
Project Description: As part of post system
implementation, the initiative is to drive process
improvements in twenty (20) key identified areas
across all offices worldwide.
Contribution: As Program Management Office Lead,
responsible to put in place the required structure,
approach, plans, resources, communication and
management system to support a lean project team to
achieve the objectives and complete the ambitious
and aggressively timed program over the next two
years.
Also responsible for contracting and on-sell work
within the client/account.
01/2009 - 05/2009 Government Defence Agency
5 months
Process Improvement and Convergence
Project Description: Assess current Oracle ERP
system and document the as-is process and highlight
process, people, organization and technology issues.
Share best practices and highlight areas for
improvements. The objective is to align the process
and people aspects for upgrade/replacement of the
current ERP system.
Contribution: Lead the project system area working
with client’s corporate services senior and operational
- 9/17 - Date: 15/05/15
level and key IT personnel from the client’s
organization to identify key next steps.
Todate, continue to work closely with client to follow
up on the next phase.
05/2007 - 12/2008 Leading PC Manufacturer and Distributor
20 months
Implementation of SAP based strategic system in
Asia Pacific countries
Project Description: First phase of the deployment
scope includes conducting UAT for Strategic SAP
CRM for Asia Pacific countries, regression testing for
Japan and India to support Canada go-live on the
strategic solution.
Second phase of the scope covers blueprint and
design for Asia Pacific SAP solution - finance, order
management, procurement and additional CRM
functionality.
Third phase covers submission of a competitive bid to
implement and deploy SAP based system in Asia
Pacific covering nineteen (19) countries and as
manage the deployment of the solution to these
countries covering user education, organization
change management & communication, security and
authorization of the strategic system, EDI business
partners onboarding, Involves in post production
support.
Contribution: Responsible for contracting and delivery
of testing and deployment services across Asia Pacific
countries for phase 1, 2 and three.
03/2007 - 05/2007 Public Sector Client
3 months
Public sector tender bid
Project Description: Implementation of SAP on a
shared system platform across 5 government
agencies.
Contribution: Lead a team of local and overseas
consultants including IBM Global Delivery in
solutioning the engagement. Conducted oral
presentation to client.
01/2007 - 03/2007 A Global CPG Company
3 months
Implementation of Asia AMET IT Strategy with SAP
as regional ERP System
Project Description: Prepare RFI response to the
required implementation services
- 10/17 - Date: 15/05/15
Contribution: Lead the technical solution design team
in preparing solution covering SAP ERP, Netweaver,
Business Intelligence, Master Data Management and
Application Integration Replacement Strategy. Assist
in preparing the submission.
11/2006 - 12/2006 A Leading Bank in Singapore
2 months
Re-solutioning of Outsourcing Project
Project Description: Re-solutioning of application
management and maintenance for the bank's suite of
application systems
Contribution: Design the governance aspect of the
solutioning of application management and
maintenance outsourcing project with particular focus
on leveraging the global delivery capability of IBM
11/2006 - 11/2006 An International Oil Producing Company in
Indonesia
1 month
SAP Payroll and HR
Project Description: QA Review of Implementation of
SAP Payroll, Organization Management, Personnel
Administration, Time Management and Travel
Management.
Contribution: Review implemented solution and
suggest ways and roadmap for improving client
satisfaction and resolving current issues.
08/2006 - 10/2006 A Global Consumer Electronics & Medical System
Manufacturer
3 months
SAP HR and Payroll
Project Description: Global roll-out of SAP HR and
Payroll.
Contribution: Assist in preparing high level solution
and estimate for Asia Pacific.
10/2004 - 06/2006 A Global CPG Company
21 months
Acumen Siebel Trade Funds Management
Project Description: Implementation of Siebel CRM
Trade Funds Management solution for Asia Pacific
region of 11 countries.
Contribution: Undertake various roles and positions
ranging from Project Director, Deputy Project
Manager, Development Manager during the nearly two
year stay in the project.
While in the role of Project Director, oversee the
stabilization of support and enhancement of the
system delivered to Indonesia and Australia. As
deputy project manager, manage the roll out for
Malaysia, Vietnam, the Philippines, Korea, China and
India. As development manager, undertake
- 11/17 - Date: 15/05/15
responsibility in setting up framework and processes
for off-shore development and overseeing the
development team in IBM Bangalore. Other roles
include overseeing version upgrade of Siebel software
from 7.6 to 7.7, coordination with Siebel Engineering
for development and incorporation of phasing
functionality into standard Siebel software and
overseeing the implementation of sales volume
planning into the baseline solution. Design internal
certification program for solution usage and adoptions
in countries.
Prior
Experience
07/2004 - 10/2004 The Largest Industrial Land Owner in Singapore
4 months
Implementation of Hyperion for Financial Analysis
Project Description: Implementation of Hyperion
Financial Analysis solution for the client with data
warehousing and management reporting capability
Contribution: As project advisor and QA, providing
testing and deployment process and people motivation
during the last phase of project 4 months before go-
live
11/2002 - 08/2004 The Largest Government Funded Research Body
in Singapore
22 months
Implemenation of Common Finance and HR
System
Project Description: Implementation of SAP ERP
solution comprising of HR (inclusive of payroll),
Employee Self Service, Finance, Project System,
Material Management, Sales and Distribution,
Business Warehouse, Enterprise Portal (EP) for 15
organizations over a two-phase implementation cycle.
The scope of the project work also includes HR
module add-ons developed on Javascript and HTML
accessed via Intranet/EP by employees with SAP HR
as the backend engine.
Deliver hardware, software and implementation
services, warranty and system enhancement during
warranty period as part of a turn-key project.
Contribution: Bid Manager during the proposal phase
Project Director during Phase 1
Undertake the Project Manager position in Phase 2
and warranty phase due to staff turnover and included
in portfolio of work, Change Management
12/2001 - 08/2004 A Public Regulatory Authorirty in Singagpore
33 months
- 12/17 - Date: 15/05/15
Systems for Performance Management and
Revenue Collection
Project Description: Implementation of Strategic
Enterprise Management (SEM) system Corporate
Performance Management (CPM) module to manage
the Balanced Score Cards and KPIs of the
organization. Implemented corporate Dash Board.
Implementation of Revenue Collection System using
SAP Sales and Distribution module and ABAP
customisation for Over-the-Counter Receipting
system.
Subsequent maintenance and enhancement of both
systems for 3 years.
Contribution: Bid Manager (except for Performance
Management project), Project Director for the
Performance Management project and later Project
Manager for both projects and subsequent
maintenance and enhancement of both systems.
11/2001 - 02/2002 A Semiconductor Manufacturer in Malaysia
4 months
Implementation of Integrated SAP Finance, HR,
Logistics and Manufacturing Modules
Project Description: The project is one of several
tracks in a mega program to provide an integrated
solution covering manufacturing planning, shop floor
control system and backoffice functions. Complete
blueprint for HR, Finance, Controlling, Project System,
Material Management, Sales and Distribution,
Production Planning and Plant Maintenance modules.
Contribution: As Solution Designer, ensure the various
integration points are designed in the solution.
As Project Advisor, assist the negotiation of
completion of the Blueprint phase of the project
Also assist Project Manager in managing stake
holders including Senior members of the client project
team and prime contractor - HP
12/2000 - 12/2001 Government Department of Singapore
13 months
System Integration - Merging of Two Divisions
from a Government Department with a Statutory
Board
Project Description: Provide system integration to
support the merger of two divisions from a
Government Department to a Statutory Board and the
- 13/17 - Date: 15/05/15
formation of a subsequent division in the Statutory
Board to manage the nation’s water resources
Contribution: Implement SAP Finance, MM and
Project System modules to accommodate the
inclusion merged and new divisions in the statutory
board.
Migrate HR, finance, customer, billing and purchasing
data from the government systems to the statutory
board legacy HR system and SAP Finance and
Logistics system.
Design authorization for merged and new divisions in
the SAP system.
Develop application strategies to meet the statutory
board's mid-term and near-term requirements and
infrastructure strategy to meet immediate requirement.
Complete the system integration for the merger within
3 months from the start date.
Roles include Bid Manager, Project Manager and
leader in the application and infrastructure strategy
design
11/2000 - 06/2001 A Health Care Sector Client in Singapore
8 months
Implementation of SAP Finance and Material
Management Modules
Project Description: Implement SAP Finance,
Controlling and Material Management modules over
two phases.
Contribution: As Bid Manager, conduct negotiation of
contract.
As Project Advisor and QA, ensure that project
delivers against promised timeline and quality.
Manage risks and issues with Project Manager and
senior client team member.
11/2000 - 03/2003 A Statutory Board in Singapore
29 months
Implementation of SAP Finance, HR and Logistics
System for the Newly Formed Statutory Board
Project Description: As a result of the corporatization
of a Government Department to form a Statutory
Board, implemented SAP for the newly corporatized
Statutory Board.
Contribution: Implement SAP HR (inclusive of payroll),
- 14/17 - Date: 15/05/15
Employee Self Service, Finance and Material
Management.
Most of Employee Self Service functions are
developed on Lotus Notes platform.
Data migration from legacy systems to SAP systems.
Manage cutover for all modules.
Implementation of a Point of Sales system for over the
counter transactions.
Delivered hardware, software and services.
Subsequent application maintenance for one year
ending in March 2003.
As Bid Manager for the System Implementation and
the application maintenance.
Project Advisor, QA for phase 1.
Project Manager for phase 2 and subsequent
application maintenance.
09/1999 - 03/2000 A Financial Regulatory Board in Singapore
7 months
Implemenation of SAP HR and Payroll
Project Description: Implementation of SAP HR with
substantial customizations and interfaces to Employee
Self-Service developed in Lotus Notes.
Contribution: Post bid presentation and contract
negotiation
Project Manager for initial start-up of project
06/1999 - 08/1999 A Large Local Retail Departmental Store in
Singapore
3 months
Implementation of SAP and Information System
Planning Project
Project Description: Implemenation of SAP HR,
Finance and Logistics with IS-Retail and Information
System Planning
Contribution: lead the ISP team to gather current
system capability and future system requirements
based on the client's business strategy in Singapore
- 15/17 - Date: 15/05/15
and overseas in order to chart out Information System
Strategy/Blueprint with the new SAP system in place.
12/1998 - 11/2000 A Government Department in Singapore
24 months
Implementation of Finance, HR and Project
Management System for a Newly Corporatized
Govt Dept
Project Description: As a result of the corporatization
of a Government Department, to implement a new
ERP system for HR, Finance, Logistics with Project
Management System capability for mangaing and
invoicing project works for the corporatized entity.
Implement SAP HR (inclusive of payroll), Employee
Self Service, Finance, Material Management and
Project System.
Employee Self Service was developed on HTML and
Javascript platform.
Deliver hardware, software and services.
Contribution: Bid Manager for the SAP system
implementation services aspect.
Project Manager for the SAP system implementation
services and hardware delivery, set up and
configuration.
07/1998 - 12/1998 A Freight Forwarding Company Operating in
Singapore
6 months
Business Strategy and Information System
Planning
Project Description: Due to expansion of business, the
client has requested for a business strategy and
information system and infrastructure review.
Facilitate the formation of new business strategy and
information system planning and roadmap.
Contribution: As part of the Strategy and Planning
team to determine the IT architecture blueprint and
roadmap to support the business.
Other relevant information
Other job-
related
activities
Four-time recipient of IBM GBS ASEAN SERVICE EXCELLENCE AWARD
- for DHL Global Forwarding New Forwarding Environment Deployment
program in January 2014 and August 2014
- 16/17 - Date: 15/05/15
- for Pfizer's Singapore Manufacturing plant ERP deployment project in
2012
- for Lenovo's Leap Everest Asia Pacific SAP deployment project in 2009
- 17/17 - Date: 15/05/15

More Related Content

What's hot

Resume Oct 2012(E)
Resume Oct 2012(E)Resume Oct 2012(E)
Resume Oct 2012(E)Iloveoahu
 
Flexible Resources Project Management Office
Flexible Resources Project Management OfficeFlexible Resources Project Management Office
Flexible Resources Project Management OfficeJason Carter
 
Alistair K Smith CV
Alistair K Smith CVAlistair K Smith CV
Alistair K Smith CVAl Smith
 
ThinkFaculty ITIL Training Course IBM
ThinkFaculty ITIL Training Course IBMThinkFaculty ITIL Training Course IBM
ThinkFaculty ITIL Training Course IBMZyma Arsalan
 
IT Portfolio Management Using Enterprise Architecture and ITIL® Service Strategy
IT Portfolio Management Using Enterprise Architecture and ITIL® Service StrategyIT Portfolio Management Using Enterprise Architecture and ITIL® Service Strategy
IT Portfolio Management Using Enterprise Architecture and ITIL® Service StrategyNUS-ISS
 
Next generation Enterprise Architecture primer
Next generation Enterprise Architecture  primer Next generation Enterprise Architecture  primer
Next generation Enterprise Architecture primer Million Innovators Group
 
Architecture Governance in Brief
Architecture Governance in BriefArchitecture Governance in Brief
Architecture Governance in BriefAnthony Dehnashi
 
Hanyool Chang Resume English (201002)
Hanyool Chang Resume English (201002)Hanyool Chang Resume English (201002)
Hanyool Chang Resume English (201002)signalx
 
Rene Theron 2015
Rene Theron 2015Rene Theron 2015
Rene Theron 2015Ren Theron
 

What's hot (20)

Resume Oct 2012(E)
Resume Oct 2012(E)Resume Oct 2012(E)
Resume Oct 2012(E)
 
Dewaynes Resume 12-2014
Dewaynes Resume 12-2014Dewaynes Resume 12-2014
Dewaynes Resume 12-2014
 
Flexible Resources Project Management Office
Flexible Resources Project Management OfficeFlexible Resources Project Management Office
Flexible Resources Project Management Office
 
Alistair K Smith CV
Alistair K Smith CVAlistair K Smith CV
Alistair K Smith CV
 
MES-SAP-Hemant
MES-SAP-HemantMES-SAP-Hemant
MES-SAP-Hemant
 
Resume - Vipin Parkash
Resume - Vipin ParkashResume - Vipin Parkash
Resume - Vipin Parkash
 
CV-Ranajit Kulkarni
CV-Ranajit KulkarniCV-Ranajit Kulkarni
CV-Ranajit Kulkarni
 
Arindam_Sen_Gupta_CV_2_
Arindam_Sen_Gupta_CV_2_Arindam_Sen_Gupta_CV_2_
Arindam_Sen_Gupta_CV_2_
 
ThinkFaculty ITIL Training Course IBM
ThinkFaculty ITIL Training Course IBMThinkFaculty ITIL Training Course IBM
ThinkFaculty ITIL Training Course IBM
 
IT Portfolio Management Using Enterprise Architecture and ITIL® Service Strategy
IT Portfolio Management Using Enterprise Architecture and ITIL® Service StrategyIT Portfolio Management Using Enterprise Architecture and ITIL® Service Strategy
IT Portfolio Management Using Enterprise Architecture and ITIL® Service Strategy
 
JAMES FLORES
JAMES FLORESJAMES FLORES
JAMES FLORES
 
Robert Latest cv
Robert Latest cvRobert Latest cv
Robert Latest cv
 
Hariharasudan_Sethumadavan_Productionsupport
Hariharasudan_Sethumadavan_ProductionsupportHariharasudan_Sethumadavan_Productionsupport
Hariharasudan_Sethumadavan_Productionsupport
 
JISommerResume
JISommerResumeJISommerResume
JISommerResume
 
Next generation Enterprise Architecture primer
Next generation Enterprise Architecture  primer Next generation Enterprise Architecture  primer
Next generation Enterprise Architecture primer
 
Architecture Governance in Brief
Architecture Governance in BriefArchitecture Governance in Brief
Architecture Governance in Brief
 
Hanyool Chang Resume English (201002)
Hanyool Chang Resume English (201002)Hanyool Chang Resume English (201002)
Hanyool Chang Resume English (201002)
 
Rene Theron 2015
Rene Theron 2015Rene Theron 2015
Rene Theron 2015
 
Bhautik Parekh
Bhautik ParekhBhautik Parekh
Bhautik Parekh
 
FirasHerzalla
FirasHerzallaFirasHerzalla
FirasHerzalla
 

Viewers also liked

Resume Juan Torres PR
Resume Juan Torres PRResume Juan Torres PR
Resume Juan Torres PRJuan Morales
 
Resume - Rohit Kumar Singh 2
Resume - Rohit Kumar Singh 2Resume - Rohit Kumar Singh 2
Resume - Rohit Kumar Singh 2Rohit Singh
 
pocholo pena resume 7-July 2016
pocholo pena resume 7-July 2016pocholo pena resume 7-July 2016
pocholo pena resume 7-July 2016Pocholo Pena
 
eMovA project - Virtual Mobility for Apprenticeship
eMovA project - Virtual Mobility for ApprenticeshipeMovA project - Virtual Mobility for Apprenticeship
eMovA project - Virtual Mobility for ApprenticeshipKarine Perrier
 
Rehan_Ali_Updated_Resume_January
Rehan_Ali_Updated_Resume_JanuaryRehan_Ali_Updated_Resume_January
Rehan_Ali_Updated_Resume_JanuaryREHAN ALI
 
Chonghak.Kim_ProductSupportEngineer
Chonghak.Kim_ProductSupportEngineerChonghak.Kim_ProductSupportEngineer
Chonghak.Kim_ProductSupportEngineerChonghak Kim
 
Ritam Bose_Webspheresupport_unix
Ritam Bose_Webspheresupport_unixRitam Bose_Webspheresupport_unix
Ritam Bose_Webspheresupport_unixRItam Bose
 
Jose_Montalvan_Resume_Civilian 1
Jose_Montalvan_Resume_Civilian 1Jose_Montalvan_Resume_Civilian 1
Jose_Montalvan_Resume_Civilian 1Jose L. Montalvan
 

Viewers also liked (15)

Resume Juan Torres PR
Resume Juan Torres PRResume Juan Torres PR
Resume Juan Torres PR
 
Pinku resume
Pinku resumePinku resume
Pinku resume
 
Resume - Rohit Kumar Singh 2
Resume - Rohit Kumar Singh 2Resume - Rohit Kumar Singh 2
Resume - Rohit Kumar Singh 2
 
pocholo pena resume 7-July 2016
pocholo pena resume 7-July 2016pocholo pena resume 7-July 2016
pocholo pena resume 7-July 2016
 
KrishnaThorati
KrishnaThoratiKrishnaThorati
KrishnaThorati
 
eMovA project - Virtual Mobility for Apprenticeship
eMovA project - Virtual Mobility for ApprenticeshipeMovA project - Virtual Mobility for Apprenticeship
eMovA project - Virtual Mobility for Apprenticeship
 
Yoga
YogaYoga
Yoga
 
Yogesh_Upd_Resume
Yogesh_Upd_ResumeYogesh_Upd_Resume
Yogesh_Upd_Resume
 
Resume
ResumeResume
Resume
 
Rehan_Ali_Updated_Resume_January
Rehan_Ali_Updated_Resume_JanuaryRehan_Ali_Updated_Resume_January
Rehan_Ali_Updated_Resume_January
 
Chonghak.Kim_ProductSupportEngineer
Chonghak.Kim_ProductSupportEngineerChonghak.Kim_ProductSupportEngineer
Chonghak.Kim_ProductSupportEngineer
 
Sai Krishna Sribhshyam
Sai Krishna SribhshyamSai Krishna Sribhshyam
Sai Krishna Sribhshyam
 
Ritam Bose_Webspheresupport_unix
Ritam Bose_Webspheresupport_unixRitam Bose_Webspheresupport_unix
Ritam Bose_Webspheresupport_unix
 
Jose_Montalvan_Resume_Civilian 1
Jose_Montalvan_Resume_Civilian 1Jose_Montalvan_Resume_Civilian 1
Jose_Montalvan_Resume_Civilian 1
 
MUHAMMAD FIRDAUS ALI RESUME
MUHAMMAD FIRDAUS ALI RESUMEMUHAMMAD FIRDAUS ALI RESUME
MUHAMMAD FIRDAUS ALI RESUME
 

Similar to Ng, Timothy CV as of 14 May 2015

Ashok Kannan CV 05032015
Ashok Kannan CV 05032015Ashok Kannan CV 05032015
Ashok Kannan CV 05032015Ashok Kannan
 
Sanjay Rahangdale_SrM
Sanjay Rahangdale_SrMSanjay Rahangdale_SrM
Sanjay Rahangdale_SrMSanjay Rah
 
Ashok Kannan SAP Head CV 19022016
Ashok Kannan SAP Head CV 19022016Ashok Kannan SAP Head CV 19022016
Ashok Kannan SAP Head CV 19022016Ashok Kannan
 
Mandar_gokhale_05_13_2016
Mandar_gokhale_05_13_2016Mandar_gokhale_05_13_2016
Mandar_gokhale_05_13_2016Mandar Gokhale
 
Resume Dirk van Tuinen IT Project Manager
Resume Dirk van Tuinen IT Project ManagerResume Dirk van Tuinen IT Project Manager
Resume Dirk van Tuinen IT Project ManagerDirk van Tuinen
 
Resume - Deepak Sengupta ver1.2
Resume - Deepak Sengupta ver1.2Resume - Deepak Sengupta ver1.2
Resume - Deepak Sengupta ver1.2deepak sengupta
 
Sap success factors-sample-resume-1
Sap success factors-sample-resume-1Sap success factors-sample-resume-1
Sap success factors-sample-resume-1Deepu K
 
IBM H1B Resume_Natraj
IBM H1B Resume_NatrajIBM H1B Resume_Natraj
IBM H1B Resume_NatrajNatRaj K
 
Anindam_Bose_Career_Profile
Anindam_Bose_Career_ProfileAnindam_Bose_Career_Profile
Anindam_Bose_Career_ProfileAnindam Bose
 
Ajay Punjani_2015_03
Ajay Punjani_2015_03Ajay Punjani_2015_03
Ajay Punjani_2015_03Ajay Punjani
 
CV_Rex Fu_PP QM
CV_Rex Fu_PP QMCV_Rex Fu_PP QM
CV_Rex Fu_PP QMRex Fu
 
Suresh SAP Project Manager-Resume
Suresh SAP Project Manager-ResumeSuresh SAP Project Manager-Resume
Suresh SAP Project Manager-ResumeSuresh Nayak
 
Resume__Pramod_Mishra
Resume__Pramod_MishraResume__Pramod_Mishra
Resume__Pramod_MishraPramod Mishra
 

Similar to Ng, Timothy CV as of 14 May 2015 (20)

Ashok Kannan CV 05032015
Ashok Kannan CV 05032015Ashok Kannan CV 05032015
Ashok Kannan CV 05032015
 
Sanjay Rahangdale_SrM
Sanjay Rahangdale_SrMSanjay Rahangdale_SrM
Sanjay Rahangdale_SrM
 
Ashok Kannan SAP Head CV 19022016
Ashok Kannan SAP Head CV 19022016Ashok Kannan SAP Head CV 19022016
Ashok Kannan SAP Head CV 19022016
 
Mandar_gokhale_05_13_2016
Mandar_gokhale_05_13_2016Mandar_gokhale_05_13_2016
Mandar_gokhale_05_13_2016
 
Resume Dirk van Tuinen IT Project Manager
Resume Dirk van Tuinen IT Project ManagerResume Dirk van Tuinen IT Project Manager
Resume Dirk van Tuinen IT Project Manager
 
resume_Madhusudhan_ May16
resume_Madhusudhan_ May16resume_Madhusudhan_ May16
resume_Madhusudhan_ May16
 
Resume - Deepak Sengupta ver1.2
Resume - Deepak Sengupta ver1.2Resume - Deepak Sengupta ver1.2
Resume - Deepak Sengupta ver1.2
 
Sap success factors-sample-resume-1
Sap success factors-sample-resume-1Sap success factors-sample-resume-1
Sap success factors-sample-resume-1
 
Andrew_Thomas
Andrew_ThomasAndrew_Thomas
Andrew_Thomas
 
IBM H1B Resume_Natraj
IBM H1B Resume_NatrajIBM H1B Resume_Natraj
IBM H1B Resume_Natraj
 
Anindam_Bose_Career_Profile
Anindam_Bose_Career_ProfileAnindam_Bose_Career_Profile
Anindam_Bose_Career_Profile
 
Ajay Punjani_2015_03
Ajay Punjani_2015_03Ajay Punjani_2015_03
Ajay Punjani_2015_03
 
CV_Rex Fu_PP QM
CV_Rex Fu_PP QMCV_Rex Fu_PP QM
CV_Rex Fu_PP QM
 
Suresh SAP Project Manager-Resume
Suresh SAP Project Manager-ResumeSuresh SAP Project Manager-Resume
Suresh SAP Project Manager-Resume
 
Hrishikesh_Resume
Hrishikesh_ResumeHrishikesh_Resume
Hrishikesh_Resume
 
RESUME-lyf-20161129
RESUME-lyf-20161129RESUME-lyf-20161129
RESUME-lyf-20161129
 
CV_Nuch_Jan2016
CV_Nuch_Jan2016CV_Nuch_Jan2016
CV_Nuch_Jan2016
 
Cv nishant kulkarni
Cv nishant kulkarniCv nishant kulkarni
Cv nishant kulkarni
 
SAPBI_7Years_Sweden_CV
SAPBI_7Years_Sweden_CVSAPBI_7Years_Sweden_CV
SAPBI_7Years_Sweden_CV
 
Resume__Pramod_Mishra
Resume__Pramod_MishraResume__Pramod_Mishra
Resume__Pramod_Mishra
 

Ng, Timothy CV as of 14 May 2015

  • 1. Timothy TH Ng Education Qualifications Post Graduate Diploma in Systems Analysis in Systems Analysis Institute of Systems Science, Singapore, 1992 Bachelor of Science (with Honours) in Estate Management National University of Singapore, Singapore, 1988 Professional experience Profile As an experienced project director and project manager, I have successfully undertaken and completed numerous large and complex scale projects in helping organizations implement IT systems in the areas of Finance, Human Resource, Payroll, Logistics, Manufacturing, Organization Performance, Business Intelligence, Customer Management, Trade Funds Management etc. in public, utilities, transportation, health-care and pharmaceutical, consumer packaged goods and high-tech manufacturing sectors. I have extensive experience in implementing and deploying SAP HR, Finance, Manufacturing, Logistics (including Transportation Management), Business Warehouse, Strategic Enterprise Management, Enterprise Portal, Employee Self-Service and integration with legacy systems. My implementation experience with other enterprise software packages includes Siebel CRM (Trade Funds Management) and Hyperion (Financial Analysis). I have also undertaken leadership roles in process re-engineering, improvement and change management initiatives related to implementation of IT projects. I have led in several IT infrastructure planning projects related to corporatization of public sector organization, business merger and expansion. I have been in a Practice Leader roles spearheading SAP solution in Arthur Andersen, BearingPoint and has been a regional SAP HR Competency Leader in IBM. Prior to my consulting career, I had been with corporations in the health care and global transportation sectors as IT professional and logistic operations executive. Key Skills Program and Project Management for large scale and complex project Setting up and Run Program and Project Management Office Process Re-engineering and Improvement - 1/17 - Date: 15/05/15
  • 2. Change management for large scale project Solution design for SAP and related integration IT infrastructure and application integration strategy ERP/ISV selection framework and process Logistic business process re-engineering Training for Project Management Principles Career History 10/2004 - To date IBM IBM, Singapore Senior Managing Consultant Regional Competency Leader in SAP HR Project Director, Project Manager, Bid Manager for proposals and tenders 07/2002 - 10/2004 BearingPoint BearingPoint (Formerly Known as KPMG Consulting), Singapore Senior Manager Public Sector leader, Bid Manager for opportunities in public sector, Project Manager for large scale ERP implementation and application maintenance projects, Project Advisor and QA, Bid Manager for proposals and tenders, Change Management Leader 05/1998 - 07/2002 Arthur Andersen Arthur Andersen, Singapore Associate Director SAP Practice Leader for Singapore, Bid Manager for opportunities in public and private sectors, Project Manager in large scale ERP implementations in public and private sectors, Solution Designer, Project Advisor, Project QA, Change Management Leader, Process Consultant in process re-design 12/1995 - 05/1998 Becton Dickinson Becton Dickinson, Singapore IT Manager IT Applications Manager for Asia Pacific, roll out of finance and logistic system, Singapore plant system maintenance and enhancement, ERP selection, logistics business process re-engineering 01/1992 - 12/1995 Trident Infotech Singapore Business Process Analyst Business process re-engineering, system analysis and roll out of office automation project, main frame solution maintenance and enhancement - 2/17 - Date: 15/05/15
  • 3. 08/1988 - 01/1992 Neptune Orient Lines Singapore Logistics Operations Executive Manage shipping and container logistic operations for Asia and Europe Assignment History 08/2012 - To date DHL Global Forwarding DHL Global Forwarding DHL Global Forwarding New Forwarding Environment (NFE) Deployment Program Program Description: DHL - DGF (DHL Global Forwarding) New Forwarding Environment (NFE) Global Rollout Deployment Program scope of work covers: * Lead Rollout Project Management and Coordination for 17 countries in Asia Pacific * Manage the Singapore Delivery Center for Asia Pacific deployment work * Local Legal/Fiscal/Physical requirements gathering and creation of Requirements Statements, High Level Design and Functional Specifications * Coordination of data loading and setup * Assist in Business Migration and Change Management * Manage Change Request Process * Support Train the Trainers * Facilitate and Support Testing * Support Cutover * Assist in Hypercare Since Aug 2012 for the Global Roll out bid From Jan 2013 started building up the Regional Deployment Team for Asia Pacific From Apr 2013 started Cluster 2 (three countries in Asia Pacific) From Jan 2014 started Cluster 3 – Global Rollout (remaining countries in Asia Pacific) At the height of Cluster 3, the deployment team size for Asia Pacific was 38 in number Contribution: * Responsible for setting up the team including sourcing, hiring and onboarding of all team members for the Singapore Delivery Center and delivery of deployment solution * As key member of the proposed delivery team to - 3/17 - Date: 15/05/15
  • 4. discuss the solution approach with DGF evaluation team * Contribute in a pivotal role leading to successfully secure the project for IBM and personally a leadership role on the basis of knowledge, experience and suitability for the Deployment Lead role as part of the evaluation process * Lead the team in preparing for localization workshop for both Clusters * Improve the localization workshop process in both effective soliciting for input and confirming requirements and efficient capturing the requirements * Motivate team to perform to meet and then exceed the expectation of the client * Direct and manage the progress of program activities across all Asia Pacific countries by working closely with Deployment Managers from both client and IBM * Facilitate process with Central Team to keep team members abreast of current knowledge of the system solution and business process * Successfully and effectively leveraged on previous deployment roll-out project experience and demonstrate industrialised roll-out based on in-depth quantitative analysis, well-defined staffing fulfilment plan, and reuse of people and assets from the NFE Template Project * Constantly seeking and implementing ways to improve the engagement of the deployment team with client and other IBM teams within the program to bring value to the client. * Lead the team in providing Stabilization support for Australia and New Zealand 05/2012 - 07/2012 Tax Department 3 months Tax Modernisation Project - Replacement of National Taxation System Project Description: This is for the proposal preparation made to the Vietnam General Department of Taxation for the implementation of Integrated Tax Administration Information System (ITAIS): * Headquarters in Hanoi * 63 Provincial Tax Offices (Provinces) * 698 District Offices Stage 1 of Solution Design phase - technical proposal without price submission: - 4/17 - Date: 15/05/15
  • 5. Solution offered is based on proposed Integrated Commercial-off-the Shelf (COTS) Software Solution comprises * SAP ERP: From functional perspective represents core transactional system. Modules SAP TRM (Tax and revenue management with BRF+ and Adobe Forms), PSCD - Public Sector Collections and Disbursement and FI-General ledger * SAP Taxpayer online services TPOS - represents portal for taxpayers providing self-services for them. * SAP-CRM - Provides an overview on taxpayer, one central point of taxpayer data to support taxpayer officers when communicating to taxpayers * SAP BCM - SAP Business Communications Management - Integrated to CRM for efficient communication with taxpayers * SAP Netweaver Portal - As one single access point for tax officers where they can access to tools, information and transactions they need in their everyday work - access accounting data, knowledge warehouse, work items to process work items, contacts etc. * SAP PI - It is a component which delivers functionality of cross system data exchange. It integrates cross-system business processes and plays an important role in supporting an enterprise service- oriented architecture (SOA). The focus is on the service-based integration of applications. * SAP Content and Records management - to store and access unstructured data Stage 1 Submission is technical submission comprising: * Solution Details * Project plan * Compliance Matrices and Responses * Reference and all bid details * High level SOW * Our compliance with T’s & C’s Solution jointly developed with FPT-FIS which is a local Vietnam organisation - IBM and FPT (Local System Integrator - SI) co-bid * IBM Lead Services – Project Management, BPR, Change Management, Tax and AMS, Lead Roles * FPT (FIS) Services – SAP Implementation, Ongoing Support, Lower Level Positions. - 5/17 - Date: 15/05/15
  • 6. * SAP TRM Solution Software * IBM Hardware (Predominantly P series) * IBM Software (Tivoli, Rational, Process Modeller etc.) Contribution: Responsible for solutioning of Project Management Methodology and Delivery Where the main deliverables include: * Working with local SI on IBM's project management methodology and the delivery/implementation schedule. * Writing the piece of the proposal that focuses on the above. * Follow up for changes to the required Component and Technical Compliance resulting from further Quality and Risk Management review 01/2011 - 04/2012 Pfizer - Pharmaceutical Manufacturing & 16 months Distribution Implementation and Deployment of SAP to Singapore Manufacturing Plants Project Description: Pfizer is deploying the solution for Release 3 to the Singapore Plants and associated entities. The organisation scope consists of 2 plants - Pfizer API plant and Weyth Nutri plant (the scope was reduced to 1 plant as Weyth's Nutri plant was descoped with diversifaciton in later part of 2011), one regional sales organisation and one centralised sourcing organisation. Apart from this, the solution was also deployed to GFS in Dalian and the COE for Finance in Singapore. The objective was to implement and deploy the SAP Global Solution with enhancements to Singapore entities. The solution covers Manufacturing Execution, Supply Planning, Sales Order Management, Procurement, Quality Management, Plant Logistics, Business Intelligence. Technology platform includes SAP, Ariba, AMPS (Rockwell MES), ARIS, EzMap etc. The project is targeted to roll out solution in following area: 1. Manufacturing 2. Order to Cash 3. Procurement (both direct as SAP MM and indirect as Ariba) 4. Quality Management - 6/17 - Date: 15/05/15
  • 7. 5. Advance Planning and Optimsation (APO) 6. Plant Logistics with Warehouse Management 7. Finance and Controlling including Product Costing and Project System 8. Business Intelligence 9. Business Adoption 10. Data Migration 11. Related interfaces to 'Edge' system (other non- SAP System) including key systems - AMPS, LIMS, GMX I have been involved from the initiation of the project covering the following phases: 1. Plan and Analysis (Building up the team, planning the logistics, knowledge transfer for the team and various project procedures) 2. Solution confirmation 3. Detail Design 4. Build 5. Deploy 6. Go-live and Hypercare The combined IBM-Pfizer team includes: The IBM team is around 20 SAP consultants The Pfizer Regional COE team is around 20 strong The Pfizer local site team has more than 20 BPLs On a regular basis, the IBM team is expected to work with the Pfizer Global Core Teams for solution delivery. For this deployment project. IBM consultants initially received knowledge and took direction from Pfizer regional COE team. Beyond the second half of the Solution Confirmation phase, IBM consultants would step up to take a leading position to work with Pfizer local site team (BPLs) as the Pfizer regional COE reduced their presence on-site. The IBM team had specific deliverables and although during the initial period of the project, the team had significant challenges in working together, understanding the methodology and adapting to the working environment, the team went through the classic Form- Storm-Norm-Perform cycle and rose up to the occasion and deliver above expectation quality deliverables. Contribution: My role and objectives as Deployment Lead on the project are: - 7/17 - Date: 15/05/15
  • 8. 1. Building a strong and cohesive team nearly from scratch comprise of 20 consultants in the SAP module areas, Ariba, data migration 2. Plan for the detailed work, activities to achieve IBM's and Pfizer's (both Regional COE team and Local Site team) deliverables by phase 3. Monitor the progress of deliverables and identify risk, issues, road block that will affect the timely and quality of delivery 4. Manage the IBM team and provide very close guidance to the Pfizer Regional and Local Site Team during the absence of the Pfizer Regional Deployment Lead 5. Manage all senior stakeholders in the plants and participating entities including Pfizer Regional COE team 6. Responsible for Project Financials and with a personal target to improve profitability by using a right mix of resources without affecting the quality of delivery 7. Boast and maintain the client confidence in the IBM team and the morale of the combined team Successfully completed deployment of the global solution with site specific enhancements on time and within budget. Achieved smooth cutover and go-live. Project completed post go-live support at the end of April 2012. Provided on-site leadership to team and receive numerous accolades from both client and IBM senior leadership teams. Received accolades from client Global, Regional and Site Team, as well as IBM Global project/account team. 10/2010 - 02/2011 National Healthcare Group 5 months Implementation of HRIS for Cluster Project Description: Implementation of SAP HR and Payroll to one of the Singapore national healthcare clusters. Contribution: Guided the bid team in the negotiation and contracting process. Set up the project team leveraging on experienced team that had completed similiar project in another healthcare cluster. Guided the project team in the initial phase of the project. Managed client relationship at the senior and working level at the initial phase of the project. 05/2010 - 11/2010 Singapore Healthcare Cluster - 8/17 - Date: 15/05/15
  • 9. 7 months SAP HR and Payroll Implementation and Upgrade Project Description: Streamline HR related process and implementation of SAP HR and Payroll to one the Singapore national healthcare clusters. Contribution: Led the project team during Business Blueprint and Build phase in delivering quality and robust SAP HR and payroll solution. Working with the project team to resolve business adoption issues. Managed client relationship at the senior and working level. 11/2009 - 05/2010 Various Prospects 7 months Bids and Proposals Project Description: Work on bids and proposals in Healthcare, Defence, Oil and Chemical industry. Contribution: Lead the bid teams in bids and proposals, provide technical solution assessment and pricing large deals. 03/2009 - 10/2009 Leading Chemical Petroleum Multi-national Corporation 8 months Process Improvement Project Project Description: As part of post system implementation, the initiative is to drive process improvements in twenty (20) key identified areas across all offices worldwide. Contribution: As Program Management Office Lead, responsible to put in place the required structure, approach, plans, resources, communication and management system to support a lean project team to achieve the objectives and complete the ambitious and aggressively timed program over the next two years. Also responsible for contracting and on-sell work within the client/account. 01/2009 - 05/2009 Government Defence Agency 5 months Process Improvement and Convergence Project Description: Assess current Oracle ERP system and document the as-is process and highlight process, people, organization and technology issues. Share best practices and highlight areas for improvements. The objective is to align the process and people aspects for upgrade/replacement of the current ERP system. Contribution: Lead the project system area working with client’s corporate services senior and operational - 9/17 - Date: 15/05/15
  • 10. level and key IT personnel from the client’s organization to identify key next steps. Todate, continue to work closely with client to follow up on the next phase. 05/2007 - 12/2008 Leading PC Manufacturer and Distributor 20 months Implementation of SAP based strategic system in Asia Pacific countries Project Description: First phase of the deployment scope includes conducting UAT for Strategic SAP CRM for Asia Pacific countries, regression testing for Japan and India to support Canada go-live on the strategic solution. Second phase of the scope covers blueprint and design for Asia Pacific SAP solution - finance, order management, procurement and additional CRM functionality. Third phase covers submission of a competitive bid to implement and deploy SAP based system in Asia Pacific covering nineteen (19) countries and as manage the deployment of the solution to these countries covering user education, organization change management & communication, security and authorization of the strategic system, EDI business partners onboarding, Involves in post production support. Contribution: Responsible for contracting and delivery of testing and deployment services across Asia Pacific countries for phase 1, 2 and three. 03/2007 - 05/2007 Public Sector Client 3 months Public sector tender bid Project Description: Implementation of SAP on a shared system platform across 5 government agencies. Contribution: Lead a team of local and overseas consultants including IBM Global Delivery in solutioning the engagement. Conducted oral presentation to client. 01/2007 - 03/2007 A Global CPG Company 3 months Implementation of Asia AMET IT Strategy with SAP as regional ERP System Project Description: Prepare RFI response to the required implementation services - 10/17 - Date: 15/05/15
  • 11. Contribution: Lead the technical solution design team in preparing solution covering SAP ERP, Netweaver, Business Intelligence, Master Data Management and Application Integration Replacement Strategy. Assist in preparing the submission. 11/2006 - 12/2006 A Leading Bank in Singapore 2 months Re-solutioning of Outsourcing Project Project Description: Re-solutioning of application management and maintenance for the bank's suite of application systems Contribution: Design the governance aspect of the solutioning of application management and maintenance outsourcing project with particular focus on leveraging the global delivery capability of IBM 11/2006 - 11/2006 An International Oil Producing Company in Indonesia 1 month SAP Payroll and HR Project Description: QA Review of Implementation of SAP Payroll, Organization Management, Personnel Administration, Time Management and Travel Management. Contribution: Review implemented solution and suggest ways and roadmap for improving client satisfaction and resolving current issues. 08/2006 - 10/2006 A Global Consumer Electronics & Medical System Manufacturer 3 months SAP HR and Payroll Project Description: Global roll-out of SAP HR and Payroll. Contribution: Assist in preparing high level solution and estimate for Asia Pacific. 10/2004 - 06/2006 A Global CPG Company 21 months Acumen Siebel Trade Funds Management Project Description: Implementation of Siebel CRM Trade Funds Management solution for Asia Pacific region of 11 countries. Contribution: Undertake various roles and positions ranging from Project Director, Deputy Project Manager, Development Manager during the nearly two year stay in the project. While in the role of Project Director, oversee the stabilization of support and enhancement of the system delivered to Indonesia and Australia. As deputy project manager, manage the roll out for Malaysia, Vietnam, the Philippines, Korea, China and India. As development manager, undertake - 11/17 - Date: 15/05/15
  • 12. responsibility in setting up framework and processes for off-shore development and overseeing the development team in IBM Bangalore. Other roles include overseeing version upgrade of Siebel software from 7.6 to 7.7, coordination with Siebel Engineering for development and incorporation of phasing functionality into standard Siebel software and overseeing the implementation of sales volume planning into the baseline solution. Design internal certification program for solution usage and adoptions in countries. Prior Experience 07/2004 - 10/2004 The Largest Industrial Land Owner in Singapore 4 months Implementation of Hyperion for Financial Analysis Project Description: Implementation of Hyperion Financial Analysis solution for the client with data warehousing and management reporting capability Contribution: As project advisor and QA, providing testing and deployment process and people motivation during the last phase of project 4 months before go- live 11/2002 - 08/2004 The Largest Government Funded Research Body in Singapore 22 months Implemenation of Common Finance and HR System Project Description: Implementation of SAP ERP solution comprising of HR (inclusive of payroll), Employee Self Service, Finance, Project System, Material Management, Sales and Distribution, Business Warehouse, Enterprise Portal (EP) for 15 organizations over a two-phase implementation cycle. The scope of the project work also includes HR module add-ons developed on Javascript and HTML accessed via Intranet/EP by employees with SAP HR as the backend engine. Deliver hardware, software and implementation services, warranty and system enhancement during warranty period as part of a turn-key project. Contribution: Bid Manager during the proposal phase Project Director during Phase 1 Undertake the Project Manager position in Phase 2 and warranty phase due to staff turnover and included in portfolio of work, Change Management 12/2001 - 08/2004 A Public Regulatory Authorirty in Singagpore 33 months - 12/17 - Date: 15/05/15
  • 13. Systems for Performance Management and Revenue Collection Project Description: Implementation of Strategic Enterprise Management (SEM) system Corporate Performance Management (CPM) module to manage the Balanced Score Cards and KPIs of the organization. Implemented corporate Dash Board. Implementation of Revenue Collection System using SAP Sales and Distribution module and ABAP customisation for Over-the-Counter Receipting system. Subsequent maintenance and enhancement of both systems for 3 years. Contribution: Bid Manager (except for Performance Management project), Project Director for the Performance Management project and later Project Manager for both projects and subsequent maintenance and enhancement of both systems. 11/2001 - 02/2002 A Semiconductor Manufacturer in Malaysia 4 months Implementation of Integrated SAP Finance, HR, Logistics and Manufacturing Modules Project Description: The project is one of several tracks in a mega program to provide an integrated solution covering manufacturing planning, shop floor control system and backoffice functions. Complete blueprint for HR, Finance, Controlling, Project System, Material Management, Sales and Distribution, Production Planning and Plant Maintenance modules. Contribution: As Solution Designer, ensure the various integration points are designed in the solution. As Project Advisor, assist the negotiation of completion of the Blueprint phase of the project Also assist Project Manager in managing stake holders including Senior members of the client project team and prime contractor - HP 12/2000 - 12/2001 Government Department of Singapore 13 months System Integration - Merging of Two Divisions from a Government Department with a Statutory Board Project Description: Provide system integration to support the merger of two divisions from a Government Department to a Statutory Board and the - 13/17 - Date: 15/05/15
  • 14. formation of a subsequent division in the Statutory Board to manage the nation’s water resources Contribution: Implement SAP Finance, MM and Project System modules to accommodate the inclusion merged and new divisions in the statutory board. Migrate HR, finance, customer, billing and purchasing data from the government systems to the statutory board legacy HR system and SAP Finance and Logistics system. Design authorization for merged and new divisions in the SAP system. Develop application strategies to meet the statutory board's mid-term and near-term requirements and infrastructure strategy to meet immediate requirement. Complete the system integration for the merger within 3 months from the start date. Roles include Bid Manager, Project Manager and leader in the application and infrastructure strategy design 11/2000 - 06/2001 A Health Care Sector Client in Singapore 8 months Implementation of SAP Finance and Material Management Modules Project Description: Implement SAP Finance, Controlling and Material Management modules over two phases. Contribution: As Bid Manager, conduct negotiation of contract. As Project Advisor and QA, ensure that project delivers against promised timeline and quality. Manage risks and issues with Project Manager and senior client team member. 11/2000 - 03/2003 A Statutory Board in Singapore 29 months Implementation of SAP Finance, HR and Logistics System for the Newly Formed Statutory Board Project Description: As a result of the corporatization of a Government Department to form a Statutory Board, implemented SAP for the newly corporatized Statutory Board. Contribution: Implement SAP HR (inclusive of payroll), - 14/17 - Date: 15/05/15
  • 15. Employee Self Service, Finance and Material Management. Most of Employee Self Service functions are developed on Lotus Notes platform. Data migration from legacy systems to SAP systems. Manage cutover for all modules. Implementation of a Point of Sales system for over the counter transactions. Delivered hardware, software and services. Subsequent application maintenance for one year ending in March 2003. As Bid Manager for the System Implementation and the application maintenance. Project Advisor, QA for phase 1. Project Manager for phase 2 and subsequent application maintenance. 09/1999 - 03/2000 A Financial Regulatory Board in Singapore 7 months Implemenation of SAP HR and Payroll Project Description: Implementation of SAP HR with substantial customizations and interfaces to Employee Self-Service developed in Lotus Notes. Contribution: Post bid presentation and contract negotiation Project Manager for initial start-up of project 06/1999 - 08/1999 A Large Local Retail Departmental Store in Singapore 3 months Implementation of SAP and Information System Planning Project Project Description: Implemenation of SAP HR, Finance and Logistics with IS-Retail and Information System Planning Contribution: lead the ISP team to gather current system capability and future system requirements based on the client's business strategy in Singapore - 15/17 - Date: 15/05/15
  • 16. and overseas in order to chart out Information System Strategy/Blueprint with the new SAP system in place. 12/1998 - 11/2000 A Government Department in Singapore 24 months Implementation of Finance, HR and Project Management System for a Newly Corporatized Govt Dept Project Description: As a result of the corporatization of a Government Department, to implement a new ERP system for HR, Finance, Logistics with Project Management System capability for mangaing and invoicing project works for the corporatized entity. Implement SAP HR (inclusive of payroll), Employee Self Service, Finance, Material Management and Project System. Employee Self Service was developed on HTML and Javascript platform. Deliver hardware, software and services. Contribution: Bid Manager for the SAP system implementation services aspect. Project Manager for the SAP system implementation services and hardware delivery, set up and configuration. 07/1998 - 12/1998 A Freight Forwarding Company Operating in Singapore 6 months Business Strategy and Information System Planning Project Description: Due to expansion of business, the client has requested for a business strategy and information system and infrastructure review. Facilitate the formation of new business strategy and information system planning and roadmap. Contribution: As part of the Strategy and Planning team to determine the IT architecture blueprint and roadmap to support the business. Other relevant information Other job- related activities Four-time recipient of IBM GBS ASEAN SERVICE EXCELLENCE AWARD - for DHL Global Forwarding New Forwarding Environment Deployment program in January 2014 and August 2014 - 16/17 - Date: 15/05/15
  • 17. - for Pfizer's Singapore Manufacturing plant ERP deployment project in 2012 - for Lenovo's Leap Everest Asia Pacific SAP deployment project in 2009 - 17/17 - Date: 15/05/15