Hi, With reference to your job requirement posted I am sending my profile. I believe that my strong technical experience and education will make me a very competitive candidate for this position. I hold a Degree in Computer Science and have a total working experience of 12+ years. I have an experience of all different testing phases in the software development and testing lifecycle, good working knowledge of taking a project from the initial requirement stage to the final release stage. I have worked on various QA activities like manual test, automation test, performance test, QA process management, Build automation and release management. I have experience with testing of products, enterprise software, mobile and cloud applications. I have involved with presales, POC, RFP, Tool Evaluation, requirement gathering and review activities. I assure you that my knowledge and experience will help me to serve the organization in the best possible ways. I am enclosing my resume for your perusal and looking forward to hear from you soon. Thanking You, Yours sincerely, Aakash M C +919886033992

1. AAKASH M C
aakashmc@gmail.com
+91-9886033992
http://in.linkedin.com/pub/aakash-montadka/4/2a6/98
Profile Snapshot
 Around 12 years of experience in QA management, developing and implementing QA processes, release man-
agement, customer escalation management, product delivery and presales.
 Adept in testing software products and handling projects efficiently for delivering the required applications in a
very systematic way. Deft in designing testing proposals, test environment setup, test planning, test strategy and
verification, automation, risk analysis, effort estimation, resource allocation and QA process management.
 Test Expertise in large scale enterprise level and software architecture design, development and maintenance,
primarily in SaaS & web application domains. Expertise in Mobile Web Applications and Native Mobile Applica-
tions across Android and iOS. Excellent knowledge of Software Development Lifecycle including Functional &
Non-Functional Test Phases.
 Worked closely with Pre-Sales, Project Managers, Business Analysts, Product Engineers, Analytics team and other
Engineering groups for developing and delivering solutions to our clients. As QA leader delivered solutions based
off of Online, Assist, Native Mobile, Web Mobile and Integrated Applications. Owned QA and worked with Devel-
opment leads to ensure quality deployments are getting delivered in an innovative and fast-paced environment.
 Managing Software Testing team for Service delivery of Online and Mobile Chat Solutions that involves Tagging,
Data gathering, Modelling, Predictive Analysis using Cloud computing and Big Data systems deployed in cloud
and data centers. Leading the initiatives like Center of Excellence (COE), Client Onboarding and Migration teams.
 Managed, mentored the quality assurance program and team, test practices across the project and the organiza-
tion, overseeing metrics data collection and calculation. Driven initiatives like functional / nonfunctional automa-
tion, continuous integration / continuous deployment (CI/CD), process implementation, migration etc. Excellent
knowledge of Build and Release Management process. Multi-Site based Data Center and Cloud-based deploy-
ments (AWS).
 Experienced in planning and executing tests of major projects and medium sized projects which includes testing
of enterprise software, web applications, mobile and cloud applications. Methodologies used include waterfall, it-
erative, agile, scrum. Have worked extensively in domains like content management, E-Learning, healthcare, retail
and banking applications.
 Onsite Experience: Travelled to Ireland for implementing continuous build environment, automated system test-
ing and performance testing. Have involved with onsite and offshore coordination of all QA tasks.
 Presales experience with creating request of proposal (RFP), requirement gathering, tool evaluation and POC.
 Experience in writing and executing test plans and test cases in highly structured and loosely structured devel-
opment environments and performing all types of testing (functional, installation, web service/API,integration,
acceptance(UAT),exploratory, localization (L10N), usability, compatibility, load, stress, performance, volume,
scalability, security, Code Coverage)
 Expertise in various test management/automation/bug tracking tools like VSTS, MTM, Test Track, QTP, Jmeter.
Load runner, Appium, Jira, digite, bugzilla, redmine, trackweb, TFS, and product studio. Have created workflow,
test case templates, and defect workflow. Expertise in virtualization technique using VMware workstation,
VMware ESX server and Hyper-V.
 Extensively motivated to learn new technologies, develop new skills and troubleshooting. Exposure to SCRUM /
Agile practices. Expertise in preparation of release notes & other documentation to support releases, readme, test
report, daily/weekly/monthly status report and other QA reports. Accurate and timely status of ongoing activities
and initiatives to VP and Director.
Technical Expertise
Testing Tools : QTP, Jmeter, Loadrunner, VSTS2010 Ultimate, Selenium, Test Track, MTM, WebLOAD, Sahi,
soapUI, Jira, Trackweb, digite, Quality Centre (QC), redmine, bugzilla, Testlink, Appium,
Apache benchmark
Operating Systems : Windows Server 2003/2008, Win 7/ XP/Vista, DOS, Unix

2. Scripting : Shell, VB Scripting, Java script
Databases : MS SQL Server 2005/2008, MySQL
Framework : Keyword/Hybrid framework, Robot framework, ATLAS, KAF, RPF
Tools & web service : Memory Profiler, Cygwin, Installshield, Nullsoft, Vmware Work Station 6x, GSX server,
VMWare ESX, Hyper-V, Hudson, MS Visio, Project Plan, Nant, Cruise Control, SCVMM,
Amazon web services (EC2, S3), Cloudberry, Pega, keepalive, Keynote DeviceAnywhere,
JSON
Version Control Tool : VSS, TFS, Perforce, SVN
Web Servers : Internet Information Services 6.0/7.0, Apache 2.4, Jetty
Academic Details
Bachelor of Engineering (B.E) in Computer Science from VTU
Employment Details
[24]7 Innovation Labs Bangalore, Jan’2013 till Date http://www.247-inc.com
Highlights
QA Manager / Senior QA Lead – [24]7 Online, [24]7 Mobile, [24]7 Assist
 Worked closely with Pre-Sales, Project Managers, Business Analysts, Product Engineers, Analytics team and other
Engineering groups for developing and delivering solutions to our clients. As QA leader delivered solutions based
off of Online, Assist, Native Mobile, Web Mobile and Integrated Applications. Owned QA and worked with Devel-
opment leads/Managers to ensure quality deployments are getting delivered in an innovative and fast-paced en-
vironment.
 Managing a Software Testing team of 16 for Service delivery of Online and Mobile Chat Solutions that involves
Tagging, Data gathering, Modelling, Predictive Analysis using Cloud computing and BigData/Hadoop/Cassandra
systems deployed in Amazon Cloud and data centers.
 Helped to create the right platform for the QA team in terms of test tools, defect tracking tools and other sup-
port tools. Manage the training and development of staff members to develop their skills and maintain industry-
leading knowledge in their areas of responsibility.
 Vendor and Partner management to onboard and manage Contract staff. Kept Engineering Management updat-
ed with quality status and risk assessments. Worked with SD Development & Product Management teams to un-
derstand business requirements and develop technical solutions for complex business challenges. Influence re-
quirements and release timelines as needed to ensure quality and business satisfaction. Work with Development
and Support/NOC teams (India and US) to plan/prioritize QA tasks and help in the investigation of customer is-
sues as it relates to quality procedures. Collaborate with the Platform / Product QA team & standardize the QA
best practices & Automation frameworks.
 Instrumental in handing test ownership of B2B2C clients like Airtel, Aviva, Argos, Lenovo, Optus, America Express,
Ferme, Hollard, Disney HK in the [24]7 Online, [24]7 Mobile, [24]7 Assist space. Test plan & test strategy of web &
mobile application using handheld devices, emulators, deployed in amazon cloud system (Amazon EC2 (virtual
servers), Amazon CloudFront (CDN), Amazon S3 (storage)) and data center. Managing, implementing IVR to Chat,
Web Service/API, integration testing of the product with PEGA, KeepAlive, Intelliresponse, Ominibase.
 Managing functional automation effort using in-house built framework built on selenium, java and Appium for
web and mobile automation (Web, hybrid and native app)
 Implemented and tested mobi web solution, native app on handheld device (mobile, tablets), emulators and us-
ing Keynote DeviceAnywhere. Hands on experience on Mobile App Testing (iOS and Android). Expertise hands-
on testing Web, Mobile application deployed on Cloud and data centers.
 Performance, Endurance, Load testing using apace benchmark and Jmeter; API developed for product/platform
integration and integration with third-party tools was tested.
 Leading the initiatives like Center of Excellence (COE), Client Onboarding and Migration teams.
Aditi Technologies Pvt Ltd Bangalore: May’2007- Dec’2012 www.aditi.com
Highlights
Automation Lead - Microsoft Amalga (Caradigm)

3.  Managed team of 10 and coordinated all Development and QA work items, guided team with their work,
knowledge transfer, trainings and appraisals. Testing of Amalga web application and desktop client was executed
successfully for multiple RFC.
 Created all requirements and technical specification documents and guided whole team on implementations.
Guided team to release multiple QFEs and RFC. Had frequent interactions with Microsoft FTE. Worked closely
with clients, onsite and other stakeholders.
 Creating, reviewing, maintaining, and enhancing test strategies, estimation, test plans, test cases, test report, dai-
ly/weekly/monthly status report and other QA reports like bug status, automation test report and other metrics
report and updating all status in TFS Bugs, tasks, user stories etc.
 Provided technical guidance to team, monitor workload, establish processes, planning, execution and reporting.
Ensured all reported defects are correctly triaged, reported, analyzed, assigned or escalated when needed.
 Involved in testing Web services through XML and SOAP UI. Localization testing (L10N) and globalization testing
was executed successfully. Functional and BVT automation using VSTS 2008/2010, using Microsoft frameworks
like KAF, RPF.
 Performance testing of the application to identify the service and process performance issues. Also prepared a
plan to test performance issues reported using SQL profiler, VSTS projects.
Automation Lead – Analytics Tracker (Serengeti Law)
 Created a performance test plan and execution of test plan, result analysis, trouble shooting, benchmarking was
carried out to meet the SLAs. Collaborated with team members to verify system performance and scalability.
 Created system models for predicting potential performance risks, end-to-end response times and bottlenecks.
Analyzed the performance data to calibrate system models. Implemented workload models sizing application or
project demand for required resources to meet business needs. Used profiling tools (SQL profiler) to identify bot-
tle necks, query execution etc.
Automation Lead - PS Current Engineering by Motricity and Phoenix
 Managed team of 5 members and coordinated all development and QA work items
 Taken complete responsibility of releases and resolved Pri1 issue on release window. Gathered all requirements
and guided whole team on implementations.
 Enabled the device filtering options to Mobile Web Application using CAP framework. Owned complete test,
demo and prod environment which is dedicated to Portal applications, and resolved many Pri1 issues and kept
tracking all other minor issues in other environment and resolved within the time frame.
 Involved in multiple release (RFC) for carriers like verizon, virgin UK, alltel, cellularsouth, sprint, AT&T.
 Reviewed test case and maintained these in MTM and enhanced test strategies, estimation, test plans.
 Involved in testing Web services through XML. Automated the application using VSTS 2010 from existing action
recordings of manual testcase. Setting up continuous integration environment (TFS build) was completed suc-
cessfully.
Automation Lead - Learning Village, Houghton Mifflin Harcourt
 Successfully migrated existing code base from TFS2008 to TFS2010 and document repository from MOSS2007 to
MOSS2010.
 Travelled to Ireland for 3months for upgrade activities and performance testing. Setting up continuous integra-
tion environment (TFS build) was completed successfully. Automated system testing was created using VSTS2010.
Unit Test framework and system code coverage was automated.
 Created and executed performance test scripts and met the SLAs. Collaborated with team members to verify sys-
tem performance and scalability. Built the performance environment and provided automation solutions accord-
ing to the business needs. Performed testing activities: test strategy, result analysis, trouble shooting, benchmark-
ing, used profiling tools (SQL profiler) to identify bottle necks, query execution etc.
Senior Automation Engineer: Content Management/Document Management, Alchemy Edition (Open Text)
 Expertise in Open Text Modules like OCR, Diacom, Kofax, EALA, MFP Modules, barcode scanning etc.
 Continuous integration was implemented using cruise Control, nant, shell scripts successfully. Developed win-
dows installer (MSI) packages using Installshield for Windows platforms. Involved in new feature addition, fixing
up setup issues and creating patch and hotfix. Prepared Automation plan, test plan, acceptance criteria, traceabil-
ity matrix and estimation for different releases. Allocation of tasks to team members on daily basis, during re-
gression, automation tasks was done successfully. Executed localization testing (L10N) for 10 languages and cross
browser and cross platform testing.

4.  Virtualization to create test bed using VMware workstation and VMware ESX server, VMware vSphere Client. QTP
used for automation of product. Keyword driven framework was implemented. Researched and implemented
proprietary framework ATLAS for some jitter areas of functionality testing. Used selenium, Robot framework to
overcome automation issues and framework was designedConfiguration management of perforce source control
tool for any task like Branching of latest code base, creating workspace, labeling the branch after a release.
Wipro Technologies Bangalore: July’2006- May’2007 www.wipro.com
Highlights
Senior Software Engineer -CMS Autofeed & eCustomer Solutions for GSK
 Prepared automation plan (data driven framework). QTP was used to automate test cases and scenarios.
 Prepared and executed Test scripts based on functional requirement specification.Created, reviewed, maintained
test strategies, test plans, test cases, and test scripts in test director.
VisualWeb Solutions (ACI Worldwide) Bangalore: Dec’2005-July’2006 www.aciworldwide.com
Highlights
Test Engineer - BALI an electronic banking application
 Performed manual testing considering the base line of developed test plan and test cases considering both posi-
tive and negative scenarios.
 Winrunner was used to generate automated test scripts TSL for functionality and web testing further enhance-
ments were done in the script.
 Performed Smoke test, regression test and batch execution of scenarios.
 Wrote SQL statements and SQL queries to retrieve and check Oracle Database contents using TOAD.
 Deployed the release to bring up the application and run Smoke test.
Aryaan solutions Bangalore: Dec’2003-Nov’2005 www.aryaansolutions.com
Highlights
Test Engineer
 Performed functional, Integration, and Regression Testing. Created, reviewed, maintained and enhancing test
strategies, test plans, test cases, and test scripts.
 Analyzed the problems found during testing and reported the bugs and re-tested after fixing.
Assignments Handled
 [24]7 Online,[24]7 Mobile,[24]7 Assist http://www.247-inc.com/products
Deliverables to clients Airtel, Aviva, Lenovo, Optus, AMEX, Ferme, Argos, Disney HK, Hollard, Heritage Bank,
Singtel, Airtel, Vodafone, Allianz, Credit One
 Microsoft Amalga (Caradigm) http://www.caradigm.com/pages/products/amalga.aspx
 Analytics Tracker (Serengeti Law) http://www.serengetilaw.com/products/Pages/tlf.aspx
 PS Current Engineering by Motricity and Phoenix
 Learning Village, Houghton Mifflin Harcourt http://www.hmhinnovation.com/LV.php
 Content Management / Document Management, Alchemy Edition(Open Text)
http://faxsolutions.opentext.com/alchemy-document-management.aspx
 Approva BizRights
 CMS Autofeed for GSK
 eCustomer Solutions https://www.gsk-ecs.com/gsk/en/US/adirect/ecs
 BALI an electronic banking application
o http://www.ocbc.com/group/Group-Home.html
o https://internet-banking.dbs.com.sg/IB/Welcome
o http://www.kasikornbank.com/EN/Pages/Default.aspx
Personal Details
Passport : G0584628
Date of Birth : 23rd April 1981
Contact Address : No 43, Yashashwi, BGS layout
Navya nagar, Jakkur-Amruthahalli Main Road
Bangalore- Karnataka, India – 560064