ENGL 227 help Making Decisions/Snaptutorial

ENGL 227 Week 1 memo denying leave
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The written response will utilize effective document design techniques, including an appropriate font, an
effective use of white space, and other formatting features such as lists, bold type, and italics, as needed.
Complete an audience profile, and write an effective response using an appropriate medium, responding
to an employee’s request for emergency leave. Please see the document titled Week 1 Assignment
Scenario posted in Doc Sharing.

Note: Successful assignments will meet the criteria outlined in the Rubric (See Rubric in Doc Sharing) for
this assignment.
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ENGL 227 Week 2 Business Letter Sending a
Negative Message

Professional Writing - Week 2
Written Assignment: Business Letter Sending a Negative Message
Write the message, as directed in the "Your Task" section of Case 3. Use the appropriate formatting for
this business message, specifically, a formal business letter. Create a letterhead for Union Bank. It can
be as simple as the name, address, city/state/zip, phone numbers, and email address of the bank
centered and bold-faced at the top of the page. All you will then need to add as a heading will be the date,
flush left, a few spaces below it. Date format is January 17,1953 or 17 January 1953.
Your writing to one of your oldest customers, so be professional. This is a formal document; no
abbreviations. Use at least one-inch margins on the sides. Top and bottom margins depend on the length
of the letter. Use Arial or Times New Roman, 12 pt, single-spacing within the paragraphs, double between.
Like last week's case study, this assignment has two parts. In part one you’ll answer questions guiding
you through a three-step writing process. In part two, you’ll write a message based on a case study in the
textbook.
The assigned case study is Case 3: "Not this Time: Letter denying debit adjustments to Union Bank of
California customer," in chapter 9, on p. 271. (Alternative numbering: Ch. 10, p. 297)
Step One:
Answer the Required Three-Step Process Questions (pp. 3-4). Answer the questions not necessarily in
complete sentences, but fully. Make sure your name appears on the document and submit it in the same
file as the letter.
Step Two: [also covered in the Assignment document]
· Remember that Word does not default to the spacings mentioned above. You have to get into the
paragraph panel in the home tab and change the settings to “single” and “Spacing Before”: zero and
“Spacing after”: zero; oryou can go to that little button right above the word “paragraphs,” click the down
arrow and select 1.0.
·For max credit, the letter should appear to have been written by a professional in terms of both content
and appearance.
Follow the prescribed structure for the letter; that is, use the indirect method. Why? Because you're
delivering bad news. Begin the first short introductory paragraph by establishing goodwill (these are some
of your oldest customers) and stating the purpose of the letter, that is, establishing context.
In the body, develop two-to-three paragraphs, depending on how much you write. Keep the paragraphs
short; once you hit about the fourth or fifth sentence, it's time to start a new one.
Do not begin or include your decision anywhere in the introductory paragraph. The decision should
appear no earlier than the last sentence of the second paragraph.

·Before getting to the decision, begin a new paragraph following your very brief intro paragraph and
establish your case, your logic, your reasons for reaching the decision you have yet to deliver. Use the
ammunition the textbook gives you in the case study to build strong, detailed support for your denial of
their request.
·Once you have completed explaining your reasons, state your decision. Don't say "we" instead of "I”; be
straightforward and forceful (don't leave any doubt as to what your decision is); don't apologize (if your
reasons are good, why should you even feel the need to?); don't defend your decision by saying it's a
result of company "policy."
Once you've given your decision, start a new paragraph and offer the Caldwells some sort of alternative,
no matter if it's just a small consolation. Offer them something. You can't give them what they want, and
they’re some of your best customers, but maybe you can give them something.
[Not covered in the Assignment document]
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ENGL 227 Week 2 chronologial resume

Please review the rubric that will be used to grade the assignment located in Doc Sharing before you
begin. This assignment supports TCOs 8 and 11.X
This week’s written assignment is about resume development and critique. Write a Chronological Resume
using the format located in Figure 18.5 (page 534) in the text. Make sure you include all the relevant parts
per the example as well as ensure your content is accurate and correct.
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ENGL 227 Week 3 In-class activity participation
(group)

Early in the week, individual students can download the “Group Project Instructions” in Doc Sharing. Later
in the week, once groups are formed, team members will gain access to special team discussion areas
where they can post messages and begin to plan the work for the Group Project. Nothing is due for the
Group Project this week, but please do check in at your group’s discussion area so that your team can
begin to assign roles and make other plans to complete the project successfully.
As you may have read in the course Syllabus, we have a group writing project in ENGL 227. The Group
Project takes place during Weeks 4 and 5, but teams will be formed during Week 3.
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ENGL 227 Week 3 rash of rashes

The rubric for this assignment is located in the Doc Sharing Folder.
Note: Submit your assignment in one file to the Week 3 Dropbox. Successful assignments will meet the
criteria outlined in the Rubric (posted in Doc Sharing) for this assignment.
Submit your assignment to the Dropbox located on the silver tab at the top of this page. For instructions
on how to use the Dropbox, read these step-by-step instructions or watch this Tutorial Dropbox Tutorial.
See the Syllabus section “Due Dates for Assignments & Exams” for due date information.X
This week’s assignment has two parts. In Part 1, you must answer questions guiding you through a three-
step writing process. In Part 2, you must write a message based on a case study in the textbook. This
assignment supports TCOs 2, 4, and 6.

Part 1: Answer the required three-step process questions. These questions are located in our Doc
Sharing tab as “Case Questions-3-Step Process.”
Part 2: The assigned case study is Case 21: “A Rash of Rashes: Alerting clothing customers to potential
skin irritation,” located in Chapter 9, on page 276. Write the announcement, as directed in the “Your Task”
section of Case 21. Use the appropriate formatting for this business message.
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ENGL 227 Week 4 informal report & team
participation memo

their Team Discussion areas. Please see the Group Project Instructions located in
Doc Sharing for details. Groups will also need to fill out this Memo Template to
indicate how team members contributed to this week’s portion of the project. This
project supports TCOs 5, 7, 8, and 9.
Students will work on teams to complete Part 1 of the Group Project this week.
Teams MUST document all decisions, midweek deadlines, and action items in
Successful group projects will meet the criteria outlined for Part 1 of this
assignment in the Week 4 Group Project Part 1 Rubric in Doc Sharing. (The
Rubric for Part 2 is also located in Doc Sharing for groups that may wish to work
ahead.)
Submit your assignment to the Dropbox located on the silver tab at the top of this
page. For instructions on how to use the Dropbox, read these step-by-step
instructions or watch this Tutorial Dropbox Tutorial.

See the Syllabus section “Due Dates for Assignments & Exams” for due date
information.
Optional Tutorials (Homework Help for Next Week!)
Part 2 of the Group Project, which teams will work on next week, is a sales letter
including a visual aid. If you’re not very familiar with creating and designing your
own visual aids using Excel, please check out the following tutorials available at
no cost from Microsoft.com. (All links below are used with permission from
Microsoft.)
Microsoft Tutorials (Main Page)
How To Create a Chart in Excel 2010
How To Create a Spreadsheet in Excel 2010
Microsoft Word and PowerPoint can also help you create graphs and charts.
Simply use the Help menu in your program and search for the term “graphs” or
“visual aids.”
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ENGL 227 Week 6 B In-class activity
participation (group)

Finally, review the APA tutorials, which are repeated this week. You may wish to
keep this tutorial open as you’re drafting your references page for the Formal
Report.X
Don’t miss this week’s tutorial on Using the Outline View in MS Word! This
tutorial will be a big help to you in writing this week’s assignment.
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ENGL 227 Week 6 table of contents &
introduction

information.
Your assignment this week is to write a Table of Contents and Introduction for
your Formal Report. Please read the assignment directions located on the Formal
Report tab under Course Home before you begin. This assignment supports TCOs
4, 6, and 8.

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ENGL 227 Week 8 Formal Report
In this assignment, students will analyze two possible career choices, and then
write a formal analytical report effectively presenting a recommendation to pursue
one of the careers. This project has two parts:

In this assignment, students will work independently to write a short formal report
that analyzes a situation and provides recommendations. This course project will
satisfy TCOs 4, 6, and 8.
Overview
Part 1, the Table of Contents and Introductory Section is due at the end of Week 6.
Part 2, the report in its entirety is due at the final project deadline in Week 8.
Students are encouraged to begin work on this project no later than Week 5,
reading the project directions, reading Chapters 13, 14, and 15, and, if time
permits, doing preliminary research.
Guidelines
Download the Formal Report Instructions in the Doc Sharing area, and read the
requirements and the due dates of each part.
The grading rubrics for Part 1 and Part 2 are located in the Doc Sharing area.
information.X
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ENGL 227 help Making Decisions/Snaptutorial

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