What are the five main goals for Operations Managers, and how do they impact the overall business? Solution The operations manager supports the strategic body of the organisation via implementing the strategies. They are making operational strategies that cope up with corporate strategy. Their main goals are 1: Policy formulation 2: Planning ( To meet Corporate strategy through operational strategy) 3: Controlling (Evaluating actual performance with the set policies or standards) 4: Communications 5: Management of Resources available..