15. Industrial Products SDM- Ch 8 Tata McGraw Hill Publishing Producer Producer Industrial Distributor Industrial Customer Industrial Distributor Industrial Customer Agent/middleman Customers may also direct from company sales force
16. Consumer Products SDM- Ch 8 Tata McGraw Hill Publishing Producer Producer Producer Customer / consumer Retailer Distributor Distributor Retailer Customer/ Consumer Wholesaler Customer/ Consumer Retailer Retailers may also direct from company sales force