Summary Food and beverage sector continues to face many challenges like higher wages, higher food costs, delivery fees, capacity restrictions, etc., due to ongoing pandemic from COVID variants. 1. Bankruptcies - https://www.eatthis.com/news-biggest-restaurant-chain-bankruptcies-2021/ 2. Innovation - https://www.insidehighered.com/blogs/learning-innovation/%E2%80%98-next-supper%E2%80%99-future-restaurants-and-post-pandemic-university 3. AI and restaurants - https://www.fastcasual.com/blogs/how-ai-will-save-the-restaurant-industry/ 4. Technology - https://www.qsrweb.com/articles/technology-at-the-forefront-for-restaurants-in-2022/ 5. Delivery fees - https://www.thestar.com/business/2021/12/20/bc-cap-on-restaurant-food-delivery-fees-to-stay-at-15-through-next-year.html 6. Food costs - https://www.blogto.com/eat_drink/2021/12/food-prices-in-canada-more-expensive-next-year/ 7. Minimum wage - https://torontosun.com/opinion/columnists/lau-minimum-wage-hike-will-hurt-not-help-vulnerable-workers 8. Cybersecurity - https://www.fastcasual.com/podcasts/how-restaurant-technology-continues-to-evolve/ 9. Craft - https://www.fortunebusinessinsights.com/industry-reports/craft-beer-market-100736 10. Healthy - https://www.makeuseof.com/mindful-eating-apps-guides-healthier-diet/

1. HOSPITALITY AND RESTAURANT SECTOR
– CANADA AND THE WORLD
Paul Young CPA CGA
January 5, 2021

2. PAUL YOUNG - BIO
• CPA, CGA
• Academia (PF1, FA4, FN2, MU1. and MS2)
• SME – Risk Management
• SME – Close, Consolidate and Reporting
• SME – Public Policy
• SME – Emerging Technology
• SME – Business Process Change
• SME – Financial Solutions
• SME – Macro/Micro Indicators
• SME – Supply Chain Management
• SME – Data, AI, Security, and Platform
• SME – Internal Controls and Auditing
Contact information email: paul.young@ca.ibm.com
LinkedIn: https://www.linkedin.com/in/paul-young-055632b/
SlideShare - https://www.slideshare.net/paulyoungcga
Twitter: https://twitter.com/paulyoungcpa
Youtube - https://www.youtube.com/user/youngercga1968/videos

3. AGENDA
• GDP / Hospitality
• Automation
• Staffing / employment
• Food and Beverage Sector

4. GDP / HOSPITALITY
Source – Stats Canada

5. AUTOMATION
HOSPITALITY
SECTOR
• Virtual Trips - https://coleofduty.com/news/2020/06/21/2020-
2025-virtual-reality-in-tourism-market-is-booming-worldwide-
global-industry-size-growth-segments-revenue-manufacturers/
• Automation - https://www.revfine.com/technology-trends-
travel-industry/
• Automation -
http://www.hospitalitybizindia.com/detailNews.aspx?aid=38291
&sid=1
• Robotic Servers - https://www.reuters.com/article/us-health-
coronavirus-netherlands/robots-dish-out-the-drinks-at-
reopened-dutch-restaurant-idUSKBN2392I4
• Robotics waiters and bartenders -
https://www.winespectator.com/articles/robot-bartenders-
waiters-surge-in-demand-in-pandemic-unfiltered
• Tax policy will need to change as part of automation changes
by the hospitality sector, i.e. robot tax, automation tax, etc.
• IBM Analytics - https://www.ibm.com/ca-en/products/planning-
analytics and Cognos Analytics -
https://www.ibm.com/products/cognos-analytics/features
• My work on small to medium size businesses
• https://ibm.box.com/s/gs1kdowdb0nh93wr9txch4fyihhgqd3t
• Close, consolidate, and reporting -
https://ibm.box.com/s/i7efp948qvb5l8bt96y8sigsup8yes2u
• Food warehousing and distribution - My blog -
https://www.linkedin.com/pulse/blog-grocery-food-distribution-
automation-paul-young/?published=t

6. STAFFING/HUMAN
CAPITAL
MANAGEMENT
• Canada like many countries if
facing high cost of living related to
transportation, housing, and food.
Average incomes need to be above
$60K (Single) and over $120K
(Family) to meet daily household
expenses.
• Canada needs to start dealing
with job quality issues, or more
Canadians will be left behind!
• My work -
https://www.slideshare.net/paulyoun
gcga/human-capital-and-workforce-
planning-canada-and-the-world

7. FOOD AND
BEVERAGE
SECTOR
Source – Stats Canada -
https://www150.statcan.g
c.ca/n1/daily-
quotidien/220104/dq2201
04b-eng.htm
Hospitality Sector -
Food and Drink.pdf

8. FOOD AND
BEVERAGE
SECTOR
Source – Stats Canada -
https://www150.statcan.g
c.ca/n1/daily-
quotidien/220104/dq2201
04b-eng.htm

9. NEW NORM – HOSPITALITY SECTOR
• Restaurants bankruptcies - https://ca.finance.yahoo.com/news/these-restaurants-have-filed-for-bankruptcy-and-many-more-are-at-risk-
110046021.html or https://www.restaurantbusinessonline.com/financing/restaurant-chain-bankruptcy-wave-far-over
• New Norm - https://www.bonappetit.com/story/food-businesses-covid-19 or Here is my work on the new norm -
https://www2.slideshare.net/paulyoungcga/new-normal-for-canada-and-the-world
• Restructuring charges - https://www.prnewswire.com/news-releases/choice-hotels-international-reports-2020-third-quarter-results-301166897.html
• Restructuring charges - http://www.ghco.com/news-releases/news-release-details/graham-holdings-company-reports-third-quarter-earnings-5
• Grim reality facing restaurants - https://economictimes.indiatimes.com/industry/services/hotels-/-restaurants/outlook-for-hotels-and-restaurants-
appear-grim-for-at-least-a-year-fhrai/articleshow/79131535.cms?from=mdr
• Re-organizations - https://www.bizjournals.com/atlanta/news/2020/11/05/papa-johns-atlanta-hq-reorganization-cost.html
• Wages and Employment –
• Jobs in demand require apprenticeship or degrees/diploma
• There are structural issues with retail and the hospitality sector
• Wages are growing at about 2.3% but Housing is now growing at 25% per year.
• Source - https://www2.slideshare.net/paulyoungcga/wages-and-employment-canada

10. PANDEMIC RECOVERY
Instead of celebrating Small Business Week, small businesses are counting down to a grim deadline: the end of federal
business support programs. The Canada Emergency Wage Subsidy (CEWS) and Canada Emergency Rent Subsidy (CERS)
expire Saturday, with no extension in sight despite only four in 10 (40 per cent) businesses being back to normal sales,
says the Canadian Federation of Independent Business (CFIB).
https://www.cfib-fcei.ca/en/media/news-releases/federal-government-leaves-small-firms-cold-during-
small-business-week-wage-and
Government should be tying programs to supporting the recovery process. Many small businesses have
capacity issues.
Job Quality - https://www.slideshare.net/paulyoungcga/wages-and-job-vacancies-job-quality-canada-
november-2021
Nov/21 - https://www.slideshare.net/paulyoungcga/employment-and-labour-market-canada-november-
2021
Jul/19 - https://www.slideshare.net/paulyoungcga/2019-election-job-market-canada-july-2019
Blog – What is next for Small and Medium-Size Businesses - https://www.linkedin.com/pulse/what-future-
small-medium-size-organizations-paul-young/?published=t

11. WHAT’S NEXT
• Many restaurants and bars are shutting completely down COVID19 and Post Covid19 -
https://www.foodserviceandhospitality.com/canadian-restaurant-closures/
• Businesses are struggling with bring workers back due to many workers making more on CERB -
https://www.ctvnews.ca/health/coronavirus/reopening-businesses-struggling-to-lure-staff-back-to-work-1.4996820
• The hospitality sector will be faced with a new norm as such there will need to be a transitioned of workers to other careers -
https://www.slideshare.net/paulyoungcga/human-capital-management-skills-and-education
• Government having been using COVID19 to push guarantee income - https://www.slideshare.net/paulyoungcga/policy-analysis-
guarantee-income
• All levels of government will need to work together as part of tax fairness as well as getting maximum value out of social spending -
https://www.slideshare.net/paulyoungcga/designing-social-programs-and-tax-fairness-policies
• All levels of government need to focus on getting goods to market as part of supporting sectors like hospitality. The stronger the
economy the more people will have money to spend on food and beverage sector - https://www.slideshare.net/paulyoungcga/how-
best-to-get-goods-to-market
• Cost of retraining could be $30K to 40K per person. The new jobs required at least 3-4 years of education along with another 2-5 years
of certification and training - https://www2.slideshare.net/paulyoungcga/2021-career-and-employment-outlook

12. TRAINING AND
DEVELOPMENT
• If you like to learn more about trade
and/or other subjects as part of your
professional learning and development
then feel free to review my material on
https://www.udemy.com/ (search Paul
Young CPA CGA)
• These subjects address how to fixed
issues with housing and/or systemic
issues related to economy including
government policies