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How can brands truly help
sustainable change?
Prepared for Sheffield University
by Paula Oliveira
13th March 2019
Sustainability focuses on
meeting the needs of the
present without
compromising the ability
of future generations to
meet their needs.
People
Waste Management Supply Chain Disposal
Government
Employees
Suppliers
Shareholders
Community
Customers
Systemic
thinking
Sustainability ‘evolution’
“It sounds incredibly complicated on top
of companies’ operational activities and
competitive pressures… isn’t this the
role of governments?”
Why bother?
8
1 )
Sustainability is
a new norm
Cotton Palm Oil Coffee
Sustainability is a new norm…
1. Don’t forget that products and services must be relevant to customers (M&S)
2. Leadership takes courage, not perfection (H&M)
3. It should be a holistic exercise (Patagonia)
4. It is an opportunity to challenge business models (IKEA)
5. It is an opportunity to innovate by solving big problems (Parley, adidas)
6. It is easier to do things right from the start (Start-ups)
7. Nobody has all the answers (Collaboration)
17
2 )
Sustainability investments
create business value
Creating value through sustainability
Compliance Cost saving Demand
Lower risk of
loosing customers
Increase demand
- reputation
Lower risk
Increase demand
- sust. innovation
Increasing
regulation
Lower insurance
premiums
Lower risk rates
in valuation
Energy efficiency
Process
reengineering
Corporate Citizenship impact on consumers and businesses behavior
(Interbrand, 2011)
0%
2%
4%
6%
8%
10%
12%
14%
16%
18%
Choice Commitment Advocacy Favourability
Consumers Business
93% of global consumers expect more of the brands
they use to support social and environmental issues.
Retail Industry Leaders Association, 2018
75% actively research the behaviour and policies of
the brands they buy.
JWT Intelligence/Sonar, 2015
66% of consumers around the world are willing to
pay more for sustainable goods (73% of millennials).
Nielsen, 2018
Studies show customers care and pay more for sustainable products
2014
Percentage point
change from 2011
Global Average
Latin America
Middle East / Africa
North America
Europe
+10
+9
+13
+10
+7
+8
Source: Nielsen Global Survey of Corporate Social Responsibility. Q1 2014
Percent willing to pay extra for products and services from
companies committed to positive social and environmental impact
Sustainable products outperform across categories…
(Nielsen, 2018)
Investors are alert…
‘High sustainability companies’ significantly outperform their counterparts over the long-
term, both in terms of stock markets as well as accounting performance.
For example, investing $1 in the beginning of 1993 in a portfolio of ‘sustainable firms’
would give you $22.6 by the end of 2010 based on market prices versus $15.4 in what
the authors call ‘traditional firms’.
Value Research,
2018
Companies that implement a corporate vision around a social
purpose are growing in value
STOCK PRICE PERFORMANCE DURING 1ST YEAR OF TRANSFORMATION
Percent Change
First Year of
Transformation
+8%
+53%
+13%
Interbrand, 2016
“An authentic and
well-communicated
purpose can
contribute
up to 17% of a
company’s financial
performance”
Burson-Marsteller, Y&R
Sustainability creates business value…
1. Compliance, lower risk, cost saving, demand…
2. Attractiveness and premium across categories
3. Growth in ESG/responsible investments
4. Don’t fake it… the world is more transparent
27
3 )
The legacy we want to leave
for our children and beyond
Copper Mining
Utah, US
Brumadinho, Brazil
200 dead, 108 missing
Rana Plaza, Dhaka, Bangladesh
1,134 dead
Sustainability is about our responsibility and
commitment to our legacy…
1. To the planet
2. To people
3. Today, and tomorrow.
33
So what?
For business…
1. Understand your purpose and your ecosystem
2. Identify what will guarantee the sustainability of
the business and where you can add value
3. Collaborate for change, differentiate for impact
4. Act responsibly and make it a principle for all
5. Don’t forget the basics
Business Brand
Sustainability
A business that will
sustain in the future
For us…
1. We’re all decision makers… think bigger, systemically
2. Identify where you can and want to make a difference
3. Collaborate for change, differentiate for impact – you are unique
4. Act responsibly, mindfully and don’t worry if you’re the only one – you’re right
5. Don’t forget what really matters.
36
Thoughts??
Thank you!!!
Paula Oliveira
paula.oliveira@now-on.info
@theknowalternative (Medium)

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How can brands truly help sustainable change?

  • 1. How can brands truly help sustainable change? Prepared for Sheffield University by Paula Oliveira 13th March 2019
  • 2. Sustainability focuses on meeting the needs of the present without compromising the ability of future generations to meet their needs.
  • 3.
  • 4. People Waste Management Supply Chain Disposal Government Employees Suppliers Shareholders Community Customers Systemic thinking Sustainability ‘evolution’
  • 5.
  • 6.
  • 7. “It sounds incredibly complicated on top of companies’ operational activities and competitive pressures… isn’t this the role of governments?” Why bother?
  • 9.
  • 10.
  • 11.
  • 12.
  • 13.
  • 14.
  • 15. Cotton Palm Oil Coffee
  • 16. Sustainability is a new norm… 1. Don’t forget that products and services must be relevant to customers (M&S) 2. Leadership takes courage, not perfection (H&M) 3. It should be a holistic exercise (Patagonia) 4. It is an opportunity to challenge business models (IKEA) 5. It is an opportunity to innovate by solving big problems (Parley, adidas) 6. It is easier to do things right from the start (Start-ups) 7. Nobody has all the answers (Collaboration)
  • 18. Creating value through sustainability Compliance Cost saving Demand Lower risk of loosing customers Increase demand - reputation Lower risk Increase demand - sust. innovation Increasing regulation Lower insurance premiums Lower risk rates in valuation Energy efficiency Process reengineering
  • 19. Corporate Citizenship impact on consumers and businesses behavior (Interbrand, 2011) 0% 2% 4% 6% 8% 10% 12% 14% 16% 18% Choice Commitment Advocacy Favourability Consumers Business
  • 20. 93% of global consumers expect more of the brands they use to support social and environmental issues. Retail Industry Leaders Association, 2018 75% actively research the behaviour and policies of the brands they buy. JWT Intelligence/Sonar, 2015 66% of consumers around the world are willing to pay more for sustainable goods (73% of millennials). Nielsen, 2018 Studies show customers care and pay more for sustainable products 2014 Percentage point change from 2011 Global Average Latin America Middle East / Africa North America Europe +10 +9 +13 +10 +7 +8 Source: Nielsen Global Survey of Corporate Social Responsibility. Q1 2014 Percent willing to pay extra for products and services from companies committed to positive social and environmental impact
  • 21. Sustainable products outperform across categories… (Nielsen, 2018)
  • 22. Investors are alert… ‘High sustainability companies’ significantly outperform their counterparts over the long- term, both in terms of stock markets as well as accounting performance. For example, investing $1 in the beginning of 1993 in a portfolio of ‘sustainable firms’ would give you $22.6 by the end of 2010 based on market prices versus $15.4 in what the authors call ‘traditional firms’. Value Research, 2018
  • 23. Companies that implement a corporate vision around a social purpose are growing in value STOCK PRICE PERFORMANCE DURING 1ST YEAR OF TRANSFORMATION Percent Change First Year of Transformation +8% +53% +13% Interbrand, 2016 “An authentic and well-communicated purpose can contribute up to 17% of a company’s financial performance” Burson-Marsteller, Y&R
  • 24.
  • 25.
  • 26. Sustainability creates business value… 1. Compliance, lower risk, cost saving, demand… 2. Attractiveness and premium across categories 3. Growth in ESG/responsible investments 4. Don’t fake it… the world is more transparent
  • 27. 27 3 ) The legacy we want to leave for our children and beyond
  • 28.
  • 31. Rana Plaza, Dhaka, Bangladesh 1,134 dead
  • 32. Sustainability is about our responsibility and commitment to our legacy… 1. To the planet 2. To people 3. Today, and tomorrow.
  • 34. For business… 1. Understand your purpose and your ecosystem 2. Identify what will guarantee the sustainability of the business and where you can add value 3. Collaborate for change, differentiate for impact 4. Act responsibly and make it a principle for all 5. Don’t forget the basics Business Brand Sustainability A business that will sustain in the future
  • 35. For us… 1. We’re all decision makers… think bigger, systemically 2. Identify where you can and want to make a difference 3. Collaborate for change, differentiate for impact – you are unique 4. Act responsibly, mindfully and don’t worry if you’re the only one – you’re right 5. Don’t forget what really matters.