10. ① Leave yourself reminders on your
laptop.
Such as "ask Andrea about her sister"
or "check on Helen’s tennis match."
11. ②Never let the other students see
you react inappropriately to a
student's comment.
1) No matter how foolish your answer
is, you won’t be ridiculed in this class
2) All of your students are equally
important to you
12. ③ Actually use the information
you receive from a first-day
student survey.