Lisa Oswald has over 16 years of experience in education and training, including 10 years in corporate compliance. She holds a Master's degree in Information Science and Learning Technologies and is certified in Healthcare Privacy Compliance. As the current Coordinator of Corporate Compliance and Privacy Officer, she provides expert guidance on HIPAA/HITECH privacy rules and conducts audits and investigations to ensure compliance. She has educated over 600 individuals through presentations and developed education campaigns to promote awareness of compliance responsibilities across the health system.

1. Lisa Oswald, M.Ed., CHPC
8833 E. St. Charles Rd., Columbia, MO 65202
573-999-3842; leo195944@yahoo.com
Professional Summary
16 years in Education and Training; 10 years in corporate compliance. Expert in HIPAA/HITECH and
Certified in Healthcare Privacy Compliance (CHPC); providing over 600 educational sessions for all levels
across the health care system and conducting over 250 successful investigations related to HIPAA Privacy
and Security issues. I promote compliance proactively; communicating clear and consistent messages
across the health care system through robust education and training within a framework of strong
professional relationships built on trust and integrity.
Education
Master of Education, Information Science and Learning Technologies; University of Missouri - Columbia
Bachelor of Science - Business Administration/emphasis in management, Columbia College, Columbia, MO
Skill Highlights
• Leadership/mentoring
• Presentation skills
• Education and Development
• Critical thinking
• Integrity
Professional Experience
UNIVERSITY OF MISSOURI HEALTH CARE – Columbia, MO 2003 – Present
Coordinator, Corporate Compliance/Privacy Officer for Tiger Institute for Health Innovations
• Expert in HIPPA/HITECH privacy; consulting with workforce to provide interpretation and
application of Rules in the workplace.
• Auditor, conducting user and facility audits for compliance with HIPAA Privacy and Security Rules.
o Developed first business associate audit to measure compliance with HIPAA.
• Investigator for reports received through institution hot-line and reporting systems; conducting
interviews and risk analyses; working with faculty, staff, and patients to reach satisfactory
resolution and development of corrective action plans, policies, and procedures to mitigate risk to
patients and the institution.
• Promoter of workforce awareness of the health system’s compliance responsibilities through
education, outreach activities, and publications.
o Initiated the OWN IT! and Social Media Networking Awareness campaigns.
o Editor for the department’s monthly compliance newsletter distributed to all workforce
members; webmaster for department’s web page; administrator of physicians’ learning
management system.
Lisa Oswald

2. o Educator on Code of Conduct for all new and existing staff.
• Manager of conflict of interest reporting for hospital business unit.
• Consultant for local community organizations, assisting in promoting an understanding of HIPAA
Privacy and Security.
o MU School of Nursing annual Office/Clinic Nursing Update 2012, 2011
o Mid Missouri Health Information Management Association Local Chapter Meeting 2011
o University of Missouri Athletic Department 2011
o Human Resource Services Fall Conference 2010, 2011
o Ethics Class at Stephens College, 2010
o University of Missouri Human Environmental Sciences Ambassadors group 2006
o The Bluffs skilled nursing facility 2006
Staff Development Specialist - Center for Education and Development 1999-2003
• Project Manager for Service Excellence Program
o Coordinated 36 volunteers to present program to 3000+ staff members during 3-year period.
o Earned Bronze Telly Award as writer/producer of Service Quality Instructional Video
• Designed and Developed educational materials for classroom instruction.
• Classroom instructor for courses offered system-wide.
• Developed Level 3 evaluations
STATE FARM INSURANCE COMPANIES, Columbia, Missouri, 1987 – 2003
Missouri Regional Office
• Policyholder and agency support on life and health insurance policy lines.
• Provided education and training for agency staff on health insurance policy line.
• Instructor for company’s customer service program.
• Team leader for departmental PC implementation.
Professional and Civic Activities
Health Care Compliance Association (HCCA) member
Society of Corporate Compliance and Ethics (SCCE) member
Lisa Oswald

3. Mizzou Trainer’s Network
VA & MU Information Technology committee member
Regulatory Affairs/Policy Oversight committee member
Patient Health Information Records (PHIRC) committee member
Wellness Ambassador
Missouri Strategic National Implementation Process (MOSBIP) board of Directors
United Way Contributor
References
Available upon request.
Lisa Oswald