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Segmentation,
Campaigns and Goals
The Three Keys to Cracking the GA Code
Segmentation, Campaigns and Goals
The Three Keys to Cracking
the GA Code

the greatest presentation you’ve ever seen
What you’re going
to learn today:

1. How to connect all your inbound
and outbound channels to GA
2. To learn where your best (not
most) traffic is coming from
3. How to determine if that
campaign made you any money
To solve any problem
you need:

Who

What

How
The Three Core Concepts:

1. Segments (The Who)
2. Conversion Goals (The What)
3. Campaigns (The How)
Just because
1. Segments (The Who)

Rule: Aggregate numbers
are lies! LIES!!! Break them
into segments to find their
value.
Proof that aggregates are lies:

Average pant size in this
room is ~32”. If I start a
business making pants,
should I only make size 32
pants?!
2. Conversions Goals (The What)

Rule: You don’t want traffic. You want
sales (or leads, or comments, or
conversations, or shares, or
something). So stop measuring
“traffic.”
What’s a Goal?

So… what do you want your site to do?
What do you really want people to do on
your site?
If you can track/measure it, it can be a
goal.
Because reasons
3. Campaigns (The How)

Rule: Don’t tell anyone, but
Google is kinda dumb. It
thinks in very limited
channels. You can work
around it, but you’ll need a
magic key.
What’s a Campaign?

A series of related actions (a
Facebook ad, an email blast, a
flyer and an AdWords ad, for
example) that are connected in
your mind, but not in GA’s
mind.
Example:

Product launch:
●Facebook posts (1/week)
●Twitter announcements (2/day)
●Two email announcement
●Posters
●AdWords Ads
To Google, this looks like:

Source:
●Facebook
●Twitter
●Email
●Direct
●AdWords
Problems:

● Doesn’t see the campaign, only sees the elements
● Mixes in non-campaign activity (Twitter links
unrelated to the campaign)
● Sifting through the haystack to find the needles from
the same brand. Good luck.
Allow me to introduce:
Google URL Builder
orbitmedia.com/?utm_source=OctNewsletter&utm_medium=email&utm_campaign=Launch

?utm_source=OctNewsletter
&utm_medium=email
&utm_campaign=Launch
?utm_source=OctNews&utm_medium=email&utm_campaign=Launch
?utm_source=OctNews&utm_medium=twtr&utm_campaign=Launch
?utm_source=NovNews&utm_medium=email&utm_campaign=Launch
?utm_source=NovNews&utm_medium=flyer&utm_campaign=Launch
Put It Together

When you know the Who, the What and
the How, you’re able to make better
decisions
Let’s go to the internet!
What did we learn?

1. How to connect all your channels to GA Google
URL Builder
2. To learn where your best traffic is coming from
Goals by segment
3. How to determine if that campaign made any
money Goals by campaign
Actually Liz,
realizations are the best.
Hi! I’m James Ellis!
but you might as well call me SaltLab

saltlab: @ | www | gmail
Director of Digital Strategy at
FLIRT Communications
@flirtcomm
flirtcommunications.com
Thanks for coming!
Thanks Andy, Amanda and Orbit for inviting me onstage to make a fool of myself in
front of all of you.

Email me at saltlab@gmail.com
and ask for my book “Google
Analytics for Small Business.”
It’s yours free. Tell your friends.

SaltLab 2013

No, I can’t believe it, either.

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Content Jam 2013: Segmentation, Campaigns and Goals: The Three Keys to Cracking the GA Code by James Ellis