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AlertSite Slideshow for the Booth at Web 2.0 Expo 2009


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The company slideshow AlertSite aired at its booth at the Web 2.0 Expo 2009 in New York City.

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AlertSite Slideshow for the Booth at Web 2.0 Expo 2009

  1. 1. Web Performance Management for an Outstanding Customer Experience demand performance
  2. 2. Mission <ul><li>To help clients deliver a secure, </li></ul><ul><li>consistent, high-performance online </li></ul><ul><li>experience to their users and customers. </li></ul><ul><ul><li>Based in Fort Lauderdale, Florida </li></ul></ul><ul><ul><li>Founded in 1998 </li></ul></ul><ul><ul><li>Over 2,400 customers worldwide </li></ul></ul><ul><ul><li>40+ worldwide monitoring stations </li></ul></ul>“ AlertSite is a proven alternative for Web monitoring services…should be a part of any evaluation of Website monitoring technology.” Enterprise Management Associates
  3. 3. Global Monitoring Network United States Atlanta Boston Chicago Cincinnati Dallas Denver Detroit Fort Lauderdale Houston Las Vegas Los Angeles Minneapolis New York Philadelphia Phoenix San Francisco Seattle St. Louis Washington, D.C. Canada Montreal Toronto Vancouver South America Sao Paulo, Brazil Europe Amsterdam Birmingham Dublin Frankfurt London Madrid Manchester Moscow Paris Africa Capetown Australia Sydney Asia Beijing Hong Kong Mumbai Seoul Shanghai Singapore Tokyo Middle East Tel Aviv
  4. 4. We Count Among Our Customers:
  5. 5. AlertSite Products and Services <ul><li>AlertSite Monitoring Suite </li></ul><ul><ul><li>Site and service monitoring </li></ul></ul><ul><ul><li>TrueUser™ performance monitoring with DéjàClick™ </li></ul></ul><ul><li>InSite by AlertSite </li></ul><ul><li>AlertSite Web Load Testing </li></ul><ul><li>AlertSite Security Vulnerability Scan </li></ul><ul><li>ServerAgent </li></ul>
  6. 6. Monitoring Suite <ul><li>Site and service monitoring </li></ul><ul><ul><li>Site availability </li></ul></ul><ul><ul><li>Site and service performance </li></ul></ul><ul><ul><li>SLA performance </li></ul></ul><ul><ul><li>Round-trip E-mail </li></ul></ul><ul><li>User experience monitoring </li></ul><ul><ul><li>DéjàURLs </li></ul></ul><ul><ul><li>DéjàTXNs </li></ul></ul><ul><li>Dashboard and console </li></ul><ul><li>Report scheduling and distribution </li></ul><ul><li>SLA Manager </li></ul><ul><li>Report API </li></ul><ul><li>Can leverage as many or as few monitoring locations as required </li></ul><ul><li>Flexible notification and escalation </li></ul><ul><li>TCP traceroutes on network failures </li></ul><ul><li>SSL certificate expiration detection </li></ul><ul><li>Not just Web pages: FTP, DNS, TCP Conn, SMTP, POP, IMAP, Ping </li></ul><ul><li>New: Integration with Google Analytics </li></ul>Key Features “ How does my Web application perform in a Web browser?” “ Are my services up?”
  7. 7. DéjàClick TrueUser Monitoring <ul><li>Test every step of your critical Web interactions as often as every minute from multiple geographic locations, providing continuous verification of your most important user interactions. </li></ul>“ Is my shopping cart working?” <ul><li>Completely built into the browser </li></ul><ul><li>Fast and easy to use </li></ul><ul><li>Free on the desktop – </li></ul><ul><li>Generates scripts automatically by following user click streams </li></ul><ul><li>Automatically detects and adjusts for dynamic features of AJAX </li></ul><ul><li>Functionally tests Web applications at each measurement </li></ul><ul><li>Inside and outside the firewall </li></ul>Key Features &quot;How are my critical online applications performing?”
  8. 8. DéjàClick 2.0 – Now With TrueScreen <ul><li>DéjàClick™ proprietary TrueScreen™ technology provides unprecedented insight into Rich Internet Applications. </li></ul>Adobe Flash utilized in over 40% of high traffic Websites. (source: Gartner Group) <ul><li>Adobe Flash/Flex monitoring </li></ul><ul><li>JavaScript custom scripting </li></ul><ul><li>FORM select list item editing </li></ul>New Capabilities
  9. 9. InSite by AlertSite <ul><li>InSite by AlertSite is </li></ul><ul><li>a complete monitoring </li></ul><ul><li>station “in a box.” </li></ul>Key Features “ How might I compare performance metrics measured from both inside and outside my network?” <ul><li>360 degree perspective </li></ul><ul><li>Customized viewpoint of performance and availability </li></ul><ul><li>Promotes faster differential analysis </li></ul><ul><li>Manage SLAs directly tied to a specific geographic location </li></ul>
  10. 10. AlertSite Load Testing Services <ul><li>On-Demand Load Testing </li></ul><ul><ul><li>Do it yourself On-Demand Load Testing </li></ul></ul><ul><ul><li>Define the scenario using DéjàClick™ </li></ul></ul><ul><ul><li>Schedule test and review results in the AlertSite portal </li></ul></ul><ul><ul><li>External testing </li></ul></ul><ul><li>Consultative Web Load Testing </li></ul><ul><ul><li>Complex load testing </li></ul></ul><ul><ul><li>Assigned Load Test Engineer </li></ul></ul><ul><ul><li>Monitor and correlate system resources to load </li></ul></ul><ul><ul><li>External or internal testing </li></ul></ul><ul><ul><li>Consultative interpretation </li></ul></ul>
  11. 11. AlertSite Security Vulnerability Scan <ul><li>The Security Vulnerability Scan identifies vulnerabilities in real time, categorizes the risks and provides solutions or recommendations to keep your Website hacker-safe. </li></ul><ul><li>Scans all Web services and ports on a daily or weekly basis </li></ul><ul><li>Includes routers, firewalls and all Internet-connected devices in the scan </li></ul><ul><li>Sends immediate alerts when vulnerabilities are detected </li></ul><ul><li>Maintains daily updates on thousands of vulnerabilities </li></ul><ul><li>Provides detailed reports of vulnerabilities detected and patches recommended </li></ul><ul><li>Excludes false positives from future scans </li></ul><ul><li>Provides security seal for Website </li></ul>Key Features
  12. 12. ServerAgent <ul><li>Gain a more complete view of your online environment. AlertSite's ServerAgent monitors CPU load, disk utilization, and many other server processes. </li></ul>“ How well is my server performing?” Key Features <ul><li>Monitors internal server metrics </li></ul><ul><li>Issues real-time alerts by SMS, email, phone, etc. when thresholds are breached </li></ul><ul><li>Provides daily, weekly and monthly management reports </li></ul><ul><li>Monitors network connections not available outside the firewall </li></ul>
  13. 13. Management Console <ul><li>The Management Console </li></ul><ul><li>is the interface from which </li></ul><ul><li>AlertSite customers can easily </li></ul><ul><li>download reports, view </li></ul><ul><li>performance data, change </li></ul><ul><li>account settings, access </li></ul><ul><li>support and more. </li></ul>Key Features The AlertSite Console is rated by customers as the fastest, easiest to use and most powerful in the industry. <ul><li>Dashboard and console </li></ul><ul><li>Report creation and distribution </li></ul><ul><li>SLA manager </li></ul><ul><li>Report API </li></ul><ul><li>Configuration and settings </li></ul><ul><li>New: Google Analytics Integration </li></ul>
  14. 14. <ul><li>Completely built into the browser </li></ul><ul><li>TrueUser ™ technology </li></ul><ul><li>Fast and easy to use </li></ul><ul><li>TrueScreen ™ technology for Rich Internet Applications </li></ul><ul><li>Advanced custom scripting </li></ul><ul><li>Inside and outside the firewall </li></ul>A global perspective on your Website performance Best Technology in the Industry
  15. 15. Return on Investment <ul><li>Proactively manage Web application performance </li></ul><ul><li>No capital expenditure required </li></ul><ul><li>No hardware to purchase, deploy or manage </li></ul><ul><li>Much less human capital required to provision, configure and maintain </li></ul><ul><li>No monitoring downtime waiting for scripting </li></ul><ul><li>No vendor professional services ($$) for scripting </li></ul><ul><li>Highly trained, highly skilled resources not required </li></ul>
  16. 16. ROI Questions <ul><li>Which APM products are you using today? </li></ul><ul><ul><li>Wiley (WRM) </li></ul></ul><ul><ul><li>IBM IT-CAM (Rational) </li></ul></ul><ul><ul><li>HP/Mercury (SiteScope, BAC) </li></ul></ul><ul><li>What are the licensing/maintenance fees? </li></ul><ul><li>How much personnel is dedicated to implementation, support and maintenance of your solution? </li></ul><ul><li>Is your current solution providing a REAL Web-browser perspective from the end-user? </li></ul>
  17. 17. &quot;Our relationship with AlertSite goes well beyond monitoring our site from multiple locations, but includes the revolutionary technology of DéjàClick™, which allows us to monitor the speed and availability of transactions.” Ted Guglielmi Chief Technology Officer of customer testimonial
  18. 18. Keith Richardson Founder and President, Sierra Trading Post &quot;AlertSite's one-of-a-kind TrueUser TM DéjàClick TM technology is invaluable, because it makes it possible for us to measure an actual user's experience on our site from an inside perspective.&quot; customer testimonial
  19. 19. customer testimonial &quot; If we change a product page, where the buy box is, or how checkout functions, we need to know how that might affect performance. AlertSite makes it easy for us to get those insights. &quot; Jeff Bingaman Senior Director of IT, Crutchfield
  20. 20. We Are Passionate About Service and Support AlertSite's approach to support is an extension of our service commitment—to deliver the required assistance when needed so customers can optimize performance and ensure security.
  21. 21. demand performance 877.302.5378