Softhis Loyalty eCommerce is a flexible platform that allows companies to implement loyalty programs and reward loyal customers. It integrates with existing loyalty systems and payment solutions. Key features include flexibility to support various loyalty programs, promotions, marketing automation, and performance optimization. Softhis has implemented the platform for clients in Poland since 2014.

1. Loyalty eCommerce solution

2. About us
Since 2005 Softhis is offering dedicated implementations: web applications,
CRM, ERP, workflow solutions, e-signature, mobile applications and user
interface design.
Softhis cooperates with Group for Engineering of Intelligent Systems and
Technologies at University of Science and Technology in Cracow. We are the
patron of Polish Association of Artificial Intelligence. Member of e-Commerce
Poland.
In annual Deloitte Technology Fast50 CE ranking, which gathers fastest growing
innovative technology companies Softhis came 1st in Poland and 3rd in Central
Europe in 2013.

3. Loyalty
eCommerce
Product
Loyalty eCommerce is a platform for business that goes
beyond the standard framework of B2B and B2C sales
with actively rewarding loyal customers through a
system of points or bonus. The product is designed for
companies with a loyalty program or want to implement
it to sales channels.
The basic platform assumption is high flexibility joined
with exchange mechanisms of loyalty points for goods
with the possibility of cash payment. The combination of
these features allows program participants to
independently decide to dispose of their own cash points
and maximizing profits for the benefit of both parties.
More softhis.com

4. The most important feature of Softhis Loyalty eCommerce is its preparedness to
support loyalty systems. The platform has been designed for clients needing
implementation of a product which will work with the existing loyalty system or allow
its introduction.
The basic features of the product:
• Flexibility- API and integrations.
• Combined payments- points and cash.
• Promotion- Multi-leveled and targeted.
• Marketing automation.
• Efficiency.
• Integration flexibility.
Online
sklep.payback.pl
Client
Loyalty Partner Polska Sp. z o.o.
Integrations I technologies
Java, HTML5, EmberJS,
Integracje z zewnętrznymi
systemami dostawców
Finished
October 2014
Loyalty system
Functions: Softhis e-commerce

5. Implementation of e-commerce platform is always connected with the necessity of
integration with an existing infrastructure. In case of loyalty solutions, the situation
is even more complex since they often cooperate with multiple rewards suppliers
and function within expanded partner networks.
The most common problem to solve is to combine the complex partner network with
individual preferences regarding terms of logistics and offers. Softhis Loyalty
eCommerce allows the number of integrations:
• Extended API allows a flexible approach to the existing infrastructure and
architecture.
• Integration with systems supporting loyalty programs and clearing points.
Operating even on external databases.
• Integration with suppliers of the rewards. Possibility of attaching number of
warehouses in a manner transparent for users.
• Combining rewards catalogues from multiple partners associated in the loyalty
system into a coherent whole
Integration flexibility
Funkcje: Softhis e-commerce
Online
sklep.payback.pl
Client
Loyalty Partner Polska Sp. z o.o.
Integrations I technologies
Java, HTML5, EmberJS,
Integracje z zewnętrznymi
systemami dostawców
Finished
October 2014

6. Softhis Loyalty eCommerce is also a powerful tool for creating promotions without
which e-commerce loyalty can not do. The platform is equipped with a number of
promotional opportunities that can be combined at different levels. The idea behind
the creation of this module was to maximize the promotional opportunities and
minimizing restrictions.
• Targeting the promotion of the loyalty card numbers, and owned by the user the
number of points.
• Determination of promotion for all product groups, for selected products and
even for a selected number of products from all inventory.
• Multiplicity benefit from the promotion for customers who meet the given criteria.
• Determining the specific value of payments in cash and reward points.
• Cross selling - bond mutual complementary products and suggestions.
Promotions
Funkcje: Softhis e-commerce
Online
sklep.payback.pl
Client
Loyalty Partner Polska Sp. z o.o.
Integrations I technologies
Java, HTML5, EmberJS,
Integracje z zewnętrznymi
systemami dostawców
Finished
October 2014

7. Softhis Loyalty eCommerce allows users to purchase rewards directly- for cash.
User who haven’t collected sufficient number of points can, at any time, receive the
reward by paying appropriate amount in currency.
• Possibility to individually decide about the amount of points redeemed for
rewards and/or supplementary cash payment.
• Maximizing sales by setting no limits in purchasing rewards for cash.
• Maximizing profits by sharing information about cash purchases with users.
• Registry of transactions, reports, statements and settlements between operator
and its partners.
• Call center panel for customer service.
• Integration with electronic payment systems.
Settlement
Funkcje: Softhis e-commerce
Online
sklep.payback.pl
Client
Loyalty Partner Polska Sp. z o.o.
Integrations I technologies
Java, HTML5, EmberJS,
Integracje z zewnętrznymi
systemami dostawców
Finished
October 2014

8. Ecommerce is also the analysis of consumers and their behavior, maintaining
relationships and coherent strategy to reach out to customers in order to maximize
profits. Developing Softhis Loyalty eCommerce we took care of aspects connected
with actions analysis, which translate into conversion.
• Integrations with marketing automation tools e.g. SALESManago.
• Increasing conversion by automatic e-mail reminders.
• Integration with systems of text message notifications.
• Analysis of website traffic.
Marketing automation
Funkcje: Softhis e-commerce
Online
sklep.payback.pl
Client
Loyalty Partner Polska Sp. z o.o.
Integrations I technologies
Java, HTML5, EmberJS,
Integracje z zewnętrznymi
systemami dostawców
Finished
October 2014

9. Availability of eCommerce platforms is one of the key issue in the industry. Softhis
Loyalty eCommerce is an optimized platform, tested both in a laboratory and in
practice. Its performance has been proved by our customers providing stable
operation during peak sales periods.
• Over 1000 concurrent users per second- over 3.600.000 users per hour.
• JAVA Enterprise as the basis of the application and quality assurance.
• Application designed for deployment on individual servers, cloud solutions, and
distributed architecture.
• Scalable and Modular Architecture.
• Optimization minimizing hardware requirements:
• For 100 users per second– server 4 core, 8 GB RAM
• For 500 users per second – server 8 core 16 GB RAM
• For 1000 users per second – server 16 core, 24GB RAM
Performance
Funkcje: Softhis e-commerce
Online
sklep.payback.pl
Client
Loyalty Partner Polska Sp. z o.o.
Integrations I technologies
Java, HTML5, EmberJS,
Integracje z zewnętrznymi
systemami dostawców
Finished
October 2014

10. Softhis Loyalty eCommerce: payment for licence and implementation. :
• 900 Euros / per month
• Implementation cost depends on client individual business needs
Pricing
Funkcje: Softhis e-commerce
Online
sklep.payback.pl
Client
Loyalty Partner Polska Sp. z o.o.
Integrations I technologies
Java, HTML5, EmberJS,
Integracje z zewnętrznymi
systemami dostawców
Finished
October 2014

11. Case study: Softhis e-commerce

12. Personal contact
Jakub Szymonik
Business Analyst
Mobile: +48 784 956 840
js@softhis.com
Fabryczna 20 A, 31-553 Cracow
Tel.: +48 12 350 55 55
office@softhis.com
You’re kindly
invited.