INTEGRATED MARKET CAMPAIGNS Title Name of student Name of instructor Date Starbucks is a worlds renown brand and majorly known for its coffee brand. Starbucks tea is one of its other products but rarely known to most people. The tea that the company offers is mostly Teavana. It is basically green, black, herbal and chai teas. To improve its tea product it will introduce the lemon and the ginger brands. The main brand problem that this product faces is that there is little awareness or no awareness at all about this product in the targeted market place. The reason for this is because the product is new to the company. Starbucks is renowned for its coffee hence the lack of knowledge to most people that it offers tea beverage too. This lack of awareness has led to sluggish sales which are only 7% of its total sales thus the need for an integrated marketing campaign to the targeted group of consumers. The target market group for Starbucks new tea brand is the working office people and the younger generation. This is because they find pleasure in taking tea beverage breaks during their work hours and will create available customer base for the company. The younger generation nowadays sees it as the in thing to take hot beverages nowadays. Unlike coffee that has high levels of caffeine they prefer to taking tea to coffee. Other similar brands in the same industry that is great competition to Starbucks include Dunkin’ Doughnut, McDonalds and Maxwell House. They offer coffee too as their major product. However the Starbucks product differs a lot from that of its competitors. The others have not found it useful to specialize in the tea brand and are still heads on the coffee. The Starbucks added variety will offer preference of choice. The tea that the company offers also has more nutritional value as compared to other competitor’s brands. The only question for the instructor I would have is on how the IMC (integrated marketing campaign) should be implemented for this product in all the stores the company has. References Gallaugher, J., & Ransbotham, S. (2010). Social media and customer dialog management at Starbucks. MIS Quarterly Executive, 9(4). Patterson, P. G., Scott, J., & Uncles, M. D. (2010). How the local competition defeated a global brand: The case of Starbucks. Australasian Marketing Journal (AMJ), 18(1), 41-47. Thompson, C. J., & Arsel, Z. (2004). The Starbucks brandscape and consumers'(anticorporate) experiences of glocalization. Journal of Consumer Research, 31(3), 631-642. Week 4 Draft Details For this week’s deliverable, you are to provide a draft of your plan for the final paper. Similar to an outline, your draft will include each of the major headings of the paper; however, you will also need to include details in paragraph or bullet point format of what you will include within each heading. You must also include inline (intext) citations where appropriate and include the references at the end in .

1. INTEGRATED MARKET CAMPAIGNS
Title
Name of student
Name of instructor
Date
Starbucks is a worlds renown brand and majorly known for its
coffee brand. Starbucks tea is one of its other products but
rarely known to most people. The tea that the company offers is
mostly Teavana. It is basically green, black, herbal and chai
teas. To improve its tea product it will introduce the lemon and
the ginger brands.
The main brand problem that this product faces is that there is
little awareness or no awareness at all about this product in the
targeted market place. The reason for this is because the product
is new to the company. Starbucks is renowned for its coffee
hence the lack of knowledge to most people that it offers tea
beverage too. This lack of awareness has led to sluggish sales
which are only 7% of its total sales thus the need for an
integrated marketing campaign to the targeted group of
consumers.

2. The target market group for Starbucks new tea brand is the
working office people and the younger generation. This is
because they find pleasure in taking tea beverage breaks during
their work hours and will create available customer base for the
company. The younger generation nowadays sees it as the in
thing to take hot beverages nowadays. Unlike coffee that has
high levels of caffeine they prefer to taking tea to coffee.
Other similar brands in the same industry that is great
competition to Starbucks include Dunkin’ Doughnut,
McDonalds and Maxwell House. They offer coffee too as their
major product.
However the Starbucks product differs a lot from that of its
competitors. The others have not found it useful to specialize in
the tea brand and are still heads on the coffee. The Starbucks
added variety will offer preference of choice. The tea that the
company offers also has more nutritional value as compared to
other competitor’s brands.
The only question for the instructor I would have is on how the
IMC (integrated marketing campaign) should be implemented
for this product in all the stores the company has.

3. References
Gallaugher, J., & Ransbotham, S. (2010). Social media and
customer dialog management at Starbucks. MIS Quarterly
Executive, 9(4).
Patterson, P. G., Scott, J., & Uncles, M. D. (2010). How the
local competition defeated a global brand: The case of
Starbucks. Australasian Marketing Journal (AMJ), 18(1), 41-47.
Thompson, C. J., & Arsel, Z. (2004). The Starbucks brandscape
and consumers'(anticorporate) experiences of glocalization.
Journal of Consumer Research, 31(3), 631-642.
Week 4 Draft Details
For this week’s deliverable, you are to provide a draft of your
plan for the final paper. Similar to an outline, your draft will
include each of the major headings of the paper; however, you
will also need to include details in paragraph or bullet point
format of what you will include within each heading. You must
also include inline (intext) citations where appropriate and
include the references at the end in APA format.
The more details or direction you provide here, the easier it will
be to write your final paper in Week 7. In addition, you can
obtain higher quality feedback from the instructor if you include
your full outlined plan in this first draft. This feedback can be
very helpful in elevating your grade.
In this draft, you should include the following sections that will
be in your written report:
Executive Summary (this is written last and is usually one page
long)
A. Introduction
B. IMC Objectives (Quantify)
Identify the brand and the principle objectives of the campaign
and quantify where possible:
· Attract new customers

4. · Retain existing customers
· Branding objectives
· Marketing and corporate objectives
C. Market Analysis
A detailed analysis will provide the specific details for
decision-making:
a) SWOT
b) Segmentation and Targeting
c) Positioning
d) Product/Service
e) Customer Profile
f) Marketing Channels
D. Communications Strategy Plans
Listed here are the typical options available that form the
communications strategy mix – marketers must think about how
they need to match competitors or provide novelty, each
strategy requires a specific objective, a media strategy, a media
plan, and a budget. Each communications strategy (e.g. a
traditional media campaign involving a print ad in a magazine)
requires:
· Specific Objective
· Media strategy: Big idea, Message, Copy, Visuals
· Media Plan: Reach and Frequency
· Budget: How much will this cost?
a) Traditional Media
A paid for, mass-mediated, attempt to persuade, use to build
brand identity, this is a big investment:
· Television, Print and Radio
b) Internet
As advertising became more expensive and the Internet grew –
online communications have become a cost effective option
with the added benefit of being measurable (closed-loop
marketing) – this area has become highly specialized:

5. · Search engine optimization (SEO) strategy: Google AdWords
· Online advertising: Banners, reciprocal links
· Social media: Facebook, Twitter, YouTube, Pinterest,
Instagram…
· Website
c) Direct Marketing
Direct marketing evolved from the catalog business, which
involved gathering customer information – this approach is data
base driven and is used to send personalized messages either by
mail, phone, email or text messages, inviting a direct response.
There is an important role for direct marketing in branding as it
facilitates relationship building and customer retention. This is
becoming integrated into a web campaign. Direct marketing
might include:
· Post cards
· Personalized mailings
· Emails concerning special offers
· Newsletters
d) Sales Promotion
Alongside traditional advertising, there are many options for
communicating with customers and building positive
associations with the brand – sales promotion is growing in
popularity and can be incorporated into a direct marketing piece
such as a postcard or email.Sales promotion is instant demand
stimulation, it creates a perception of greater value through
contests and samples, it compliments the longer term
advertising campaign, it motivates trial use, and encourages
larger purchases or stimulates a repeat purchase. Sales
promotion is helpful when launching new products and new
product samples can be attached to existing brands. Problems
arise because frequent sales promotions alter price perceptions
and encourage consumers to become “deal-prone”. Examples
include:
· Consumers: Coupons, price-off, gift with purchase, contests,

6. samples, mail sampling, newspaper sampling, on-package
sampling, mobile sampling
· Trade/Business: Training, allowances, incentives, trade shows
· Internet: New opportunities for contests and trial subscriptions
e) Public Relations (PR)
PR is a communications function used to promote understanding
between an organization and its various stakeholder groups. PR
is a critical component of brand building and generates
publicity for the brand, helps solidify the public’s opinion of
the brand and defines the brand; seamlessly.
Public relations involves:
· Creating publicity; buzz, viral messages
· Building media relations
· Corporate communication (issues management, community
relations, government relations, industry relations)
· Building employee relations
· Maintaining financial/investor relations
· Crisis management
· Image building
· PR deals with what is difficult to control; but a company can
be prepared
· PR amplifies the effects of other communications strategies
The tools of PR include:
· Press releases
· Feature stories
· Company newsletters
· Press pack
· Interviews and press conferences
· Sponsored events
To elaborate further on the Communications Strategy Section
there are numerous options; marketers should consider a mix of
the following depending on the problem being addressed – you
may wish to provide additional strategies that you feel are more

7. relevant.
E. Communications Schedule
Using a calendar that covers the timeframe of the proposed IMC
indicates when the specific elements of the communications
strategy mix will occur – including:
· Launch dates
· Key events
F. Budget and Evaluation
Develop a list of the planned communications strategy mix and
estimate the costs of each component
G. Conclusions
Summarize and tie the overall plan to the IMC objectives.
RUBRIC USED FOR GRADING:
Outline
Points
%
Description
Good Quality Content
25
25
Use of high-quality sources
Clarity
25
25
Ideas expressed clearly
Includes all Sections
25
25
Mapped out all sections of the plan
Relevance and
Accuracy
25
25

8. Ideas and data are relevant and reported accurately
Total
100
100
A quality paper will meet or exceed all of the above
requirements.