SlideShare a Scribd company logo
1 of 13
INTEGRATED
MARKETING
COMMUNICATION AND
PROMOTION MIX TOOLS
Preethi kandula
CONTENTS
 Meaning
 Components of Integrated Marketing Communication
 Importance of IMC
 Barriers of IMC
 How to create IMC Plan
 Promotion
 Promotion Mix Tools
 Difference Between IMC and Promotion Mix
 Integrated marketing communication refers to integrating all the
methods of brand promotion to promote a particular product or
service among target customers.
 In integrated marketing communication, all aspects of marketing
communication work together for increased sales and maximum
cost effectiveness.
 Integrated marketing communication is a simple concept that
requires brands to have all their messages and communications
carefully linked together.
 It doesn’t mean that an organization should only work with one
unifying message throughout its marketing campaign.
 The American Association of Advertising Agencies offers an
insightful definition of integrated marketing communication: “a
comprehensive plan that evaluates the strategic roles of a variety
of communication disciplines and combines these disciplines to
provide clarity, consistency and maximum communication
impact.”
MEANING
Components of Integrated Marketing
Communication
 The Foundation - As the name suggests, foundation stage involves
detailed analysis of both the product as well as target market. It is
essential for marketers to understand the brand, its offerings and end-
users. You need to know the needs, attitudes and expectations of the
target customers. Keep a close watch on competitor’s activities.
 The Corporate Culture - The features of products and services ought to
be in line with the work culture of the organization. Every organization
has a vision and it’s important for the marketers to keep in mind the same
before designing products and services. Let us understand it with the help
of an example.Organization A‘s vision is to promote green and clean
world. Naturally its products need to be eco friendly and biodegradable,
in lines with the vision of the organization.
 Brand Focus - Brand Focus represents the corporate identity of the
brand.
Continuation
 Consumer Experience - Marketers need to focus on consumer
experience which refers to what the customers feel about the product. A
consumer is likely to pick up a product which has good packaging and
looks attractive. Products need to meet and exceed customer
expectations.
 Communication Tools - Communication tools include various modes of
promoting a particular brand such as advertising, direct selling,
promoting through social media such as facebook, twitter, orkut and so
on.
 Promotional Tools - Brands are promoted through various promotional
tools such as trade promotions, personal selling and so on. Organizations
need to strengthen their relationship with customers and external clients.
 Integration Tools - Organizations need to keep a regular track on
customer feedbacks and reviews. You need to have specific software like
customer relationship management (CRM) which helps in measuring the
effectiveness of various integrated marketing communications tools.
Importance of IMC
 IMC enables marketers to combine all their communication to
help them plan and create a synergistic approach
 It wraps all the brand’s communication around customers,
making their purchase journey smoother and easier
 Integrated marketing communication promotes consistency in
internal as well as external communication
 The target customer understands the different kinds of
information the brand wishes to disseminate rather than being
confused about the vast amount of inconsistent messaging
 IMC gives an organization an edge over competitors and boosts
sales. While communicating with the customer, the brand builds a
relationship with them and creates a seamless buying experience,
eventually leading to a lifelong, loyal client base.
 A well-coordinated IMC approach aligns short and long-term
marketing to avoid any conflicts
Barriers of IMC
 Most often, organizations are very comfortable with their current
structure and way of working. Resistance to change is one of the
many obstacles to adopting an integrated marketing
communication approach.
 More often than not, different departments in the organization don’t
wish to coordinate with one another. Internal power battles can
further hinder the process.
 IMC can also lead to stifled creativity. Innovative, out-of-the-box
ideas are thrown out of the window if they aren’t in alignment with
the overall marketing strategy and communication. However, when
working with a strict and more integrated approach, creativity can
be more challenging, ultimately offering the best result.
 While planning short and long-term marketing campaigns,
integrating a holistic message can become difficult. However, if
planned carefully and implemented correctly, it can be possible.
How to Create IMC Plan
 Detailed summary of your marketing plan as to how it intends to
promote products and services among target customers.
 Background, history and vision of your organization.
 Know your products well. Include features and essential
components of your brand.
 Target market needs to be described well. Plan out how your brand
can meet and exceed customer expectations. Have clarity as to
how your brand is better than your competitors and why should
consumers only buy your product and not go anywhere else. It is
essential to read customer’s mind and know their perceptions.
 Compare your brand with the competitors. Write down how your
brand is better than competitors? You need to keep a close watch
on competitor’s activities.
 Do a SWOT analysis which highlights the strengths, weaknesses,
threats and opportunities of the marketing plan.
 Specify the tools and methods which would help you create
awareness of your brand.
Promotion
 Promotion mix is the fourth element of the Marketing program or
Marketing mix – Product, Price, Place, and Promotion.
 An organization reviews and studies the target market. Basis the study
promotion tools are introduced to convey the message for information,
persuasion or reminder from the manufacturer to the customer.
 The tools of promotion mix provide different advantages and
disadvantages over each other. The marketing managers decide on the
most effective blend of these tools for the target market. Integrated
Marketing communications involves conveying a consistent message to
the buyers through all its promotion tools.
 The American Association of Advertising defines Integrated Marketing
Communications as a concept of marketing communications planning
that recognises the added value of a comprehensive plan.
Promotion Mix Tools
 Advertising: - Advertising is one of the most effective
ways of brand promotion. Advertising helps
organizations reach a wider audience within the
shortest possible time frame. Advertisements in
newspaper, television, Radio, billboards help end-users
to believe in your brand and also motivate them to buy
the same and remain loyal towards the brand.
Advertisements not only increase the consumption of a
particular product/service but also create brand
awareness among customers.
 Sales Promotion: - Brands (Products and services)
can also be promoted through discount coupons,
loyalty clubs, membership coupons, incentives,
lucrative schemes, attractive packages for loyal
customers, specially designed deals and so on. Brands
can also be promoted effectively through newspaper
inserts, danglers, banners at the right place, glorifiers,
wobblers etc.
Continuation…
 Direct Marketing: - Direct marketing enables
organizations to communicate directly with the end-
users. Various tools for direct marketing are emails, text
messages, catalogues, brochures, promotional letters and
so on. Through direct marketing, messages reach end-
users directly.
 Personal Selling: - Personal selling is also one of the
most effective tools for integrated marketing
communication. Personal selling takes place when
marketer or sales representative sells products or
services to clients. Personal selling goes a long way in
strengthening the relationship between the organization
and the end-users.
Integrated marketingppt.pptx
Integrated marketingppt.pptx

More Related Content

Similar to Integrated marketingppt.pptx

Advertisement mgmt
Advertisement mgmtAdvertisement mgmt
Advertisement mgmtrahila13
 
Integrateg Marketing Communication
Integrateg Marketing CommunicationIntegrateg Marketing Communication
Integrateg Marketing CommunicationKunal Singhal
 
IMC - Introduction.pptx
IMC - Introduction.pptxIMC - Introduction.pptx
IMC - Introduction.pptxRavikumarN53
 
Marketing concepts | Kamal Singh
Marketing concepts | Kamal SinghMarketing concepts | Kamal Singh
Marketing concepts | Kamal SinghKamalSingh397
 
Advertising and digital marketing -1.pptx
Advertising and digital marketing -1.pptxAdvertising and digital marketing -1.pptx
Advertising and digital marketing -1.pptxRiyazKhan241203
 
IMC_All Chapter PPT.pptx
IMC_All Chapter PPT.pptxIMC_All Chapter PPT.pptx
IMC_All Chapter PPT.pptxsarfaraz karim
 
DIGITAL MARKETING PROJECT.docx
DIGITAL MARKETING PROJECT.docxDIGITAL MARKETING PROJECT.docx
DIGITAL MARKETING PROJECT.docxkushi62
 
Marketing and Branding
Marketing and BrandingMarketing and Branding
Marketing and BrandingAli Siddiqui
 
Mini project report manendra shukla
Mini project report manendra shuklaMini project report manendra shukla
Mini project report manendra shuklaManendra Shukla
 
Marketing Communications
Marketing CommunicationsMarketing Communications
Marketing CommunicationsMuskanHooda5
 
21st & 22nd & 23rd & 24th Classes on ABM 506 .pdf
21st & 22nd & 23rd & 24th Classes on ABM 506 .pdf21st & 22nd & 23rd & 24th Classes on ABM 506 .pdf
21st & 22nd & 23rd & 24th Classes on ABM 506 .pdfHrBhupendra
 
01 principles-of-marketing-introduction
01 principles-of-marketing-introduction01 principles-of-marketing-introduction
01 principles-of-marketing-introductionSufyan Safi
 
Marketing questions for Interview
Marketing questions for InterviewMarketing questions for Interview
Marketing questions for Interviewdeepshikha gupta
 

Similar to Integrated marketingppt.pptx (20)

Advertisement mgmt
Advertisement mgmtAdvertisement mgmt
Advertisement mgmt
 
Integrateg Marketing Communication
Integrateg Marketing CommunicationIntegrateg Marketing Communication
Integrateg Marketing Communication
 
Kotler Mm.15.10
Kotler Mm.15.10Kotler Mm.15.10
Kotler Mm.15.10
 
IMC - Introduction.pptx
IMC - Introduction.pptxIMC - Introduction.pptx
IMC - Introduction.pptx
 
Marketing concepts | Kamal Singh
Marketing concepts | Kamal SinghMarketing concepts | Kamal Singh
Marketing concepts | Kamal Singh
 
Report on marketing strategies of Amazon
Report on marketing strategies of AmazonReport on marketing strategies of Amazon
Report on marketing strategies of Amazon
 
Integrated branding
Integrated branding Integrated branding
Integrated branding
 
1 imc introduction
1 imc introduction1 imc introduction
1 imc introduction
 
Advertising and digital marketing -1.pptx
Advertising and digital marketing -1.pptxAdvertising and digital marketing -1.pptx
Advertising and digital marketing -1.pptx
 
IMC_All Chapter PPT.pptx
IMC_All Chapter PPT.pptxIMC_All Chapter PPT.pptx
IMC_All Chapter PPT.pptx
 
DIGITAL MARKETING PROJECT.docx
DIGITAL MARKETING PROJECT.docxDIGITAL MARKETING PROJECT.docx
DIGITAL MARKETING PROJECT.docx
 
Integrated marketing communication
Integrated marketing communicationIntegrated marketing communication
Integrated marketing communication
 
Marketing and Branding
Marketing and BrandingMarketing and Branding
Marketing and Branding
 
Mini project report manendra shukla
Mini project report manendra shuklaMini project report manendra shukla
Mini project report manendra shukla
 
KTU MBA- Brand Management -unit 4
KTU MBA- Brand Management -unit 4KTU MBA- Brand Management -unit 4
KTU MBA- Brand Management -unit 4
 
Marketing Communications
Marketing CommunicationsMarketing Communications
Marketing Communications
 
21st & 22nd & 23rd & 24th Classes on ABM 506 .pdf
21st & 22nd & 23rd & 24th Classes on ABM 506 .pdf21st & 22nd & 23rd & 24th Classes on ABM 506 .pdf
21st & 22nd & 23rd & 24th Classes on ABM 506 .pdf
 
01 principles-of-marketing-introduction
01 principles-of-marketing-introduction01 principles-of-marketing-introduction
01 principles-of-marketing-introduction
 
Chap14 econ 161
Chap14 econ 161Chap14 econ 161
Chap14 econ 161
 
Marketing questions for Interview
Marketing questions for InterviewMarketing questions for Interview
Marketing questions for Interview
 

Recently uploaded

Global Trends in Market Reserch & Insights - Ray Poynter - May 2023.pdf
Global Trends in Market Reserch & Insights - Ray Poynter - May 2023.pdfGlobal Trends in Market Reserch & Insights - Ray Poynter - May 2023.pdf
Global Trends in Market Reserch & Insights - Ray Poynter - May 2023.pdfMROC Japan
 
Instant Digital Issuance: An Overview With Critical First Touch Best Practices
Instant Digital Issuance: An Overview With Critical First Touch Best PracticesInstant Digital Issuance: An Overview With Critical First Touch Best Practices
Instant Digital Issuance: An Overview With Critical First Touch Best PracticesMedia Logic
 
[Expert Panel] New Google Shopping Ads Strategies Uncovered
[Expert Panel] New Google Shopping Ads Strategies Uncovered[Expert Panel] New Google Shopping Ads Strategies Uncovered
[Expert Panel] New Google Shopping Ads Strategies UncoveredSearch Engine Journal
 
SEO: A Beginner's Guide to Ranking Higher
SEO: A Beginner's Guide to Ranking HigherSEO: A Beginner's Guide to Ranking Higher
SEO: A Beginner's Guide to Ranking Highervkvacker
 
JUST CALL 9952100763 CALL GIRLS & ESCORT SERVICE AVAILABLE
JUST CALL 9952100763 CALL GIRLS & ESCORT SERVICE AVAILABLEJUST CALL 9952100763 CALL GIRLS & ESCORT SERVICE AVAILABLE
JUST CALL 9952100763 CALL GIRLS & ESCORT SERVICE AVAILABLEmyheartstone59
 
SP Search Term Data Optimization Template.pdf
SP Search Term Data Optimization Template.pdfSP Search Term Data Optimization Template.pdf
SP Search Term Data Optimization Template.pdfPauleneNicoleLapira
 
HITECH CITY CALL GIRL IN 9234842891 💞 INDEPENDENT ESCORT SERVICE HITECH CITY
HITECH CITY CALL GIRL IN 9234842891 💞 INDEPENDENT ESCORT SERVICE HITECH CITYHITECH CITY CALL GIRL IN 9234842891 💞 INDEPENDENT ESCORT SERVICE HITECH CITY
HITECH CITY CALL GIRL IN 9234842891 💞 INDEPENDENT ESCORT SERVICE HITECH CITYNiteshKumar82226
 
The seven principles of persuasion by Dr. Robert Cialdini
The seven principles of persuasion by Dr. Robert CialdiniThe seven principles of persuasion by Dr. Robert Cialdini
The seven principles of persuasion by Dr. Robert CialdiniSurya Prasath
 
Rohtak Escorts Service Girl ^ 9332606886, WhatsApp Anytime Rohtak
Rohtak Escorts Service Girl ^ 9332606886, WhatsApp Anytime RohtakRohtak Escorts Service Girl ^ 9332606886, WhatsApp Anytime Rohtak
Rohtak Escorts Service Girl ^ 9332606886, WhatsApp Anytime Rohtakmeghakumariji156
 
Discover Ardency Elite: Elevate Your Lifestyle
Discover Ardency Elite: Elevate Your LifestyleDiscover Ardency Elite: Elevate Your Lifestyle
Discover Ardency Elite: Elevate Your LifestyleMy Heart Throw Pillow
 
Passive Income System 2.0 Digital: Effortless Earnings
Passive Income System 2.0 Digital: Effortless EarningsPassive Income System 2.0 Digital: Effortless Earnings
Passive Income System 2.0 Digital: Effortless Earningsabdullahspz0428
 
Optimizing Your Marketing with AI-Powered Prompts
Optimizing Your Marketing with AI-Powered PromptsOptimizing Your Marketing with AI-Powered Prompts
Optimizing Your Marketing with AI-Powered PromptsVbout.com
 
The Impact Of Social Media Advertising.pdf
The Impact Of Social Media Advertising.pdfThe Impact Of Social Media Advertising.pdf
The Impact Of Social Media Advertising.pdfishikajaiswal116
 
How consumers use technology and the impacts on their lives
How consumers use technology and the impacts on their livesHow consumers use technology and the impacts on their lives
How consumers use technology and the impacts on their livesMathuraa
 
SALES-PITCH-an-introduction-to-sales.pptx
SALES-PITCH-an-introduction-to-sales.pptxSALES-PITCH-an-introduction-to-sales.pptx
SALES-PITCH-an-introduction-to-sales.pptx23397013
 
Social Media Marketing Portfolio - Maharsh Benday
Social Media Marketing Portfolio - Maharsh BendaySocial Media Marketing Portfolio - Maharsh Benday
Social Media Marketing Portfolio - Maharsh BendayMaharshBenday
 
Distribution Ad Platform_ The Role of Distribution Ad Network.pdf
Distribution Ad Platform_ The Role of  Distribution Ad Network.pdfDistribution Ad Platform_ The Role of  Distribution Ad Network.pdf
Distribution Ad Platform_ The Role of Distribution Ad Network.pdfTransports Advertising
 
Killer Packaging__Published in PrintAction
Killer Packaging__Published in PrintActionKiller Packaging__Published in PrintAction
Killer Packaging__Published in PrintActionVictoria Gaitskell
 
Aligarh Hire 💕 8250092165 Young and Hot Call Girls Service Agency Escorts
Aligarh Hire 💕 8250092165 Young and Hot Call Girls Service Agency EscortsAligarh Hire 💕 8250092165 Young and Hot Call Girls Service Agency Escorts
Aligarh Hire 💕 8250092165 Young and Hot Call Girls Service Agency Escortsmeghakumariji156
 

Recently uploaded (20)

Global Trends in Market Reserch & Insights - Ray Poynter - May 2023.pdf
Global Trends in Market Reserch & Insights - Ray Poynter - May 2023.pdfGlobal Trends in Market Reserch & Insights - Ray Poynter - May 2023.pdf
Global Trends in Market Reserch & Insights - Ray Poynter - May 2023.pdf
 
Instant Digital Issuance: An Overview With Critical First Touch Best Practices
Instant Digital Issuance: An Overview With Critical First Touch Best PracticesInstant Digital Issuance: An Overview With Critical First Touch Best Practices
Instant Digital Issuance: An Overview With Critical First Touch Best Practices
 
[Expert Panel] New Google Shopping Ads Strategies Uncovered
[Expert Panel] New Google Shopping Ads Strategies Uncovered[Expert Panel] New Google Shopping Ads Strategies Uncovered
[Expert Panel] New Google Shopping Ads Strategies Uncovered
 
4 TRIK CARA MENGGUGURKAN JANIN ATAU ABORSI KANDUNGAN
4 TRIK CARA MENGGUGURKAN JANIN ATAU ABORSI KANDUNGAN4 TRIK CARA MENGGUGURKAN JANIN ATAU ABORSI KANDUNGAN
4 TRIK CARA MENGGUGURKAN JANIN ATAU ABORSI KANDUNGAN
 
SEO: A Beginner's Guide to Ranking Higher
SEO: A Beginner's Guide to Ranking HigherSEO: A Beginner's Guide to Ranking Higher
SEO: A Beginner's Guide to Ranking Higher
 
JUST CALL 9952100763 CALL GIRLS & ESCORT SERVICE AVAILABLE
JUST CALL 9952100763 CALL GIRLS & ESCORT SERVICE AVAILABLEJUST CALL 9952100763 CALL GIRLS & ESCORT SERVICE AVAILABLE
JUST CALL 9952100763 CALL GIRLS & ESCORT SERVICE AVAILABLE
 
SP Search Term Data Optimization Template.pdf
SP Search Term Data Optimization Template.pdfSP Search Term Data Optimization Template.pdf
SP Search Term Data Optimization Template.pdf
 
HITECH CITY CALL GIRL IN 9234842891 💞 INDEPENDENT ESCORT SERVICE HITECH CITY
HITECH CITY CALL GIRL IN 9234842891 💞 INDEPENDENT ESCORT SERVICE HITECH CITYHITECH CITY CALL GIRL IN 9234842891 💞 INDEPENDENT ESCORT SERVICE HITECH CITY
HITECH CITY CALL GIRL IN 9234842891 💞 INDEPENDENT ESCORT SERVICE HITECH CITY
 
The seven principles of persuasion by Dr. Robert Cialdini
The seven principles of persuasion by Dr. Robert CialdiniThe seven principles of persuasion by Dr. Robert Cialdini
The seven principles of persuasion by Dr. Robert Cialdini
 
Rohtak Escorts Service Girl ^ 9332606886, WhatsApp Anytime Rohtak
Rohtak Escorts Service Girl ^ 9332606886, WhatsApp Anytime RohtakRohtak Escorts Service Girl ^ 9332606886, WhatsApp Anytime Rohtak
Rohtak Escorts Service Girl ^ 9332606886, WhatsApp Anytime Rohtak
 
Discover Ardency Elite: Elevate Your Lifestyle
Discover Ardency Elite: Elevate Your LifestyleDiscover Ardency Elite: Elevate Your Lifestyle
Discover Ardency Elite: Elevate Your Lifestyle
 
Passive Income System 2.0 Digital: Effortless Earnings
Passive Income System 2.0 Digital: Effortless EarningsPassive Income System 2.0 Digital: Effortless Earnings
Passive Income System 2.0 Digital: Effortless Earnings
 
Optimizing Your Marketing with AI-Powered Prompts
Optimizing Your Marketing with AI-Powered PromptsOptimizing Your Marketing with AI-Powered Prompts
Optimizing Your Marketing with AI-Powered Prompts
 
The Impact Of Social Media Advertising.pdf
The Impact Of Social Media Advertising.pdfThe Impact Of Social Media Advertising.pdf
The Impact Of Social Media Advertising.pdf
 
How consumers use technology and the impacts on their lives
How consumers use technology and the impacts on their livesHow consumers use technology and the impacts on their lives
How consumers use technology and the impacts on their lives
 
SALES-PITCH-an-introduction-to-sales.pptx
SALES-PITCH-an-introduction-to-sales.pptxSALES-PITCH-an-introduction-to-sales.pptx
SALES-PITCH-an-introduction-to-sales.pptx
 
Social Media Marketing Portfolio - Maharsh Benday
Social Media Marketing Portfolio - Maharsh BendaySocial Media Marketing Portfolio - Maharsh Benday
Social Media Marketing Portfolio - Maharsh Benday
 
Distribution Ad Platform_ The Role of Distribution Ad Network.pdf
Distribution Ad Platform_ The Role of  Distribution Ad Network.pdfDistribution Ad Platform_ The Role of  Distribution Ad Network.pdf
Distribution Ad Platform_ The Role of Distribution Ad Network.pdf
 
Killer Packaging__Published in PrintAction
Killer Packaging__Published in PrintActionKiller Packaging__Published in PrintAction
Killer Packaging__Published in PrintAction
 
Aligarh Hire 💕 8250092165 Young and Hot Call Girls Service Agency Escorts
Aligarh Hire 💕 8250092165 Young and Hot Call Girls Service Agency EscortsAligarh Hire 💕 8250092165 Young and Hot Call Girls Service Agency Escorts
Aligarh Hire 💕 8250092165 Young and Hot Call Girls Service Agency Escorts
 

Integrated marketingppt.pptx

  • 2. CONTENTS  Meaning  Components of Integrated Marketing Communication  Importance of IMC  Barriers of IMC  How to create IMC Plan  Promotion  Promotion Mix Tools  Difference Between IMC and Promotion Mix
  • 3.  Integrated marketing communication refers to integrating all the methods of brand promotion to promote a particular product or service among target customers.  In integrated marketing communication, all aspects of marketing communication work together for increased sales and maximum cost effectiveness.  Integrated marketing communication is a simple concept that requires brands to have all their messages and communications carefully linked together.  It doesn’t mean that an organization should only work with one unifying message throughout its marketing campaign.  The American Association of Advertising Agencies offers an insightful definition of integrated marketing communication: “a comprehensive plan that evaluates the strategic roles of a variety of communication disciplines and combines these disciplines to provide clarity, consistency and maximum communication impact.” MEANING
  • 4. Components of Integrated Marketing Communication  The Foundation - As the name suggests, foundation stage involves detailed analysis of both the product as well as target market. It is essential for marketers to understand the brand, its offerings and end- users. You need to know the needs, attitudes and expectations of the target customers. Keep a close watch on competitor’s activities.  The Corporate Culture - The features of products and services ought to be in line with the work culture of the organization. Every organization has a vision and it’s important for the marketers to keep in mind the same before designing products and services. Let us understand it with the help of an example.Organization A‘s vision is to promote green and clean world. Naturally its products need to be eco friendly and biodegradable, in lines with the vision of the organization.  Brand Focus - Brand Focus represents the corporate identity of the brand.
  • 5. Continuation  Consumer Experience - Marketers need to focus on consumer experience which refers to what the customers feel about the product. A consumer is likely to pick up a product which has good packaging and looks attractive. Products need to meet and exceed customer expectations.  Communication Tools - Communication tools include various modes of promoting a particular brand such as advertising, direct selling, promoting through social media such as facebook, twitter, orkut and so on.  Promotional Tools - Brands are promoted through various promotional tools such as trade promotions, personal selling and so on. Organizations need to strengthen their relationship with customers and external clients.  Integration Tools - Organizations need to keep a regular track on customer feedbacks and reviews. You need to have specific software like customer relationship management (CRM) which helps in measuring the effectiveness of various integrated marketing communications tools.
  • 6. Importance of IMC  IMC enables marketers to combine all their communication to help them plan and create a synergistic approach  It wraps all the brand’s communication around customers, making their purchase journey smoother and easier  Integrated marketing communication promotes consistency in internal as well as external communication  The target customer understands the different kinds of information the brand wishes to disseminate rather than being confused about the vast amount of inconsistent messaging  IMC gives an organization an edge over competitors and boosts sales. While communicating with the customer, the brand builds a relationship with them and creates a seamless buying experience, eventually leading to a lifelong, loyal client base.  A well-coordinated IMC approach aligns short and long-term marketing to avoid any conflicts
  • 7. Barriers of IMC  Most often, organizations are very comfortable with their current structure and way of working. Resistance to change is one of the many obstacles to adopting an integrated marketing communication approach.  More often than not, different departments in the organization don’t wish to coordinate with one another. Internal power battles can further hinder the process.  IMC can also lead to stifled creativity. Innovative, out-of-the-box ideas are thrown out of the window if they aren’t in alignment with the overall marketing strategy and communication. However, when working with a strict and more integrated approach, creativity can be more challenging, ultimately offering the best result.  While planning short and long-term marketing campaigns, integrating a holistic message can become difficult. However, if planned carefully and implemented correctly, it can be possible.
  • 8. How to Create IMC Plan  Detailed summary of your marketing plan as to how it intends to promote products and services among target customers.  Background, history and vision of your organization.  Know your products well. Include features and essential components of your brand.  Target market needs to be described well. Plan out how your brand can meet and exceed customer expectations. Have clarity as to how your brand is better than your competitors and why should consumers only buy your product and not go anywhere else. It is essential to read customer’s mind and know their perceptions.  Compare your brand with the competitors. Write down how your brand is better than competitors? You need to keep a close watch on competitor’s activities.  Do a SWOT analysis which highlights the strengths, weaknesses, threats and opportunities of the marketing plan.  Specify the tools and methods which would help you create awareness of your brand.
  • 9. Promotion  Promotion mix is the fourth element of the Marketing program or Marketing mix – Product, Price, Place, and Promotion.  An organization reviews and studies the target market. Basis the study promotion tools are introduced to convey the message for information, persuasion or reminder from the manufacturer to the customer.  The tools of promotion mix provide different advantages and disadvantages over each other. The marketing managers decide on the most effective blend of these tools for the target market. Integrated Marketing communications involves conveying a consistent message to the buyers through all its promotion tools.  The American Association of Advertising defines Integrated Marketing Communications as a concept of marketing communications planning that recognises the added value of a comprehensive plan.
  • 10. Promotion Mix Tools  Advertising: - Advertising is one of the most effective ways of brand promotion. Advertising helps organizations reach a wider audience within the shortest possible time frame. Advertisements in newspaper, television, Radio, billboards help end-users to believe in your brand and also motivate them to buy the same and remain loyal towards the brand. Advertisements not only increase the consumption of a particular product/service but also create brand awareness among customers.  Sales Promotion: - Brands (Products and services) can also be promoted through discount coupons, loyalty clubs, membership coupons, incentives, lucrative schemes, attractive packages for loyal customers, specially designed deals and so on. Brands can also be promoted effectively through newspaper inserts, danglers, banners at the right place, glorifiers, wobblers etc.
  • 11. Continuation…  Direct Marketing: - Direct marketing enables organizations to communicate directly with the end- users. Various tools for direct marketing are emails, text messages, catalogues, brochures, promotional letters and so on. Through direct marketing, messages reach end- users directly.  Personal Selling: - Personal selling is also one of the most effective tools for integrated marketing communication. Personal selling takes place when marketer or sales representative sells products or services to clients. Personal selling goes a long way in strengthening the relationship between the organization and the end-users.