No More Phone Tag is a leading name in the medical call center world. The service provider offers professional phone handling systems and multilingual setups that work with the budget of each of its clients.
No more phone tag delivering healthcare answering solutions to handle patient calls round the-clock
1. No More Phone Tag Delivering
Healthcare Answering Solutions to
Handle Patient Calls Round-the-
Clock
2.
3. No More Phone Tag is a leading name in the medical call center world. The
service provider offers professional phone handling systems and multilingual
setups that work with the budget of each of its clients. No More Phone Tag
delivers custom call answering solutions according to the existing setup of its
client facility. The service provider has well-trained professionals and tailored
systems to answer for several physicians with personalized instructions for
each. No More Phone Tag offers timely and accurate assistance towards patient
phone support.
In a personal conversation held recently, the spokesperson of No More Phone
Tag informed, “We know that staff cannot be available to accept important
phone calls round the clock in a medical facility. Thus, we receive calls
professionally after-hours, during lunch breaks, and even on weekends. Our
solutions reduce inconsistencies, which is another reason why our clients have
been happy with our service and why we have around 97% yearly retention rate.
After trying us out, 9 out of 10 doctors choose to stay with us.”
4. No More Phone Tag offers a flat-rate solution so that its clients do not need to
bother about their healthcare answering service cost. There are no hidden
fees, and the service provider’s price does not change, regardless of the
number of phone calls answered. It is a consistent monthly amount that works
with any budget. The healthcare answering solutions from No More Phone Tag
deliver numerous benefits, especially when addressing emergency calls.
Experts do answer the calls on the first ring and separate non-urgent calls from
urgent calls.
The spokesperson also shared, “Our experienced professionals send the
information received from urgent calls to the on-call doctor within three
seconds. In the event they cannot reach the on-call physician, they begin
following the escalation process that our client facility has set up. They can
send emergency messages to cellphones or home phones through email or via
text. We also allow physicians to return phone calls without having the block
their caller ID.”
5. The professionals from No More Phone Tag receive all the patient calls in a
respectful and caring manner. When patients call after hours, they want them to
know that their calls will be handled promptly and professionally. Patients also
have the option of leaving messages for their doctor to be addressed the next
business day. The service provider remains 100% compliant with HIPAA
regulations and understands the sensitive needs of patients, and thus, provides
them with several options to escalate the call according to severity and
importance.
6. About No More Phone Tag
No More Phone Tag is a top healthcare call center that offers medical call
answering solutions. The service provider uses the current phone system of its
clients to create a service that works for their facility. No More Phone Tag also allows
its clients to port in their phone and fax number, fully eliminating the need for a phone
system. The service provider’s unique solution features voice messaging for call
overflow, receptionist ability to transfer calls to cell phones, disaster recovery
systems, transcriptions of voicemail, and Web reports.
Source :-
https://www.freeprnow.com/pr/no-more-phone-tag-delivering-healthcare-
answering-solutions-to-handle-patient-calls-round-the-clock