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on Gove
Process Management | Strategy D
RFP Development | Vendor Selection | Policy Review | Individ
ce | Information Management | Change Management | Records Management | Business
Management | Strategy Development | Process Improvement | User Adoption | Needs Analy
elopment | Vendor Selection | Policy Review | Individualized Coaching | Information Govern
tion Management | Change Management | Records Management | Business Process
ment | Strategy Development | Process Improvement | User Adoption | Needs Analysis | RFP
ment | Vendor Selection | Policy Review | Individualized Coaching | Information Governanc
ion Management | Change Management | Records Management | Business Process
ment | Strategy Development | Process Improvement | User Adoption | Needs Analysis | RF
ment | Vendor Selection | Policy Review | Individualized Coaching | Information Governanc
tion Management | Change Management | Records Management | Business Process
ement | Strategy Development | Process Improvement | User Adoption | Needs Analysis | RF
pment | Vendor Selection | Policy Review | Individualized Coaching | Information Governan
ation Management | Change Management | Records Management | Business Process
ement | Strategy Development | Process Improvement | User Adoption | Needs Analysis | R
pment | Vendor Selection | Policy Review | Individualized Coaching | Information Governan
ation Management | Change Management | Records Management | Business Process
gement | Strategy Development | Process Improvement | User Adoption | Needs Analysis | R
opment | Vendor Selection | Policy Review | Individualized Coaching | Information Governa
ement | Change Management | Records Management | Business Process
Improvement | User Adoption | Needs Analysis |
Information Governa
NICK INGLIS
CEO, OPTISMO / IGKIT
&
JIM MERRIFIELD, HEAD
OF INFORMATION
GOVERNANCE,
ROBINSON+COLE
LEARNING FROM
LAW FIRMS:
EXECUTING
ON INFORMATION
GOVERNANCE
on Gove
Process Management | Strategy D
RFP Development | Vendor Selection | Policy Review | Individ
ce | Information Management | Change Management | Records Management | Business
Management | Strategy Development | Process Improvement | User Adoption | Needs Analy
elopment | Vendor Selection | Policy Review | Individualized Coaching | Information Govern
tion Management | Change Management | Records Management | Business Process
ment | Strategy Development | Process Improvement | User Adoption | Needs Analysis | RFP
ment | Vendor Selection | Policy Review | Individualized Coaching | Information Governanc
ion Management | Change Management | Records Management | Business Process
ment | Strategy Development | Process Improvement | User Adoption | Needs Analysis | RF
ment | Vendor Selection | Policy Review | Individualized Coaching | Information Governanc
tion Management | Change Management | Records Management | Business Process
ement | Strategy Development | Process Improvement | User Adoption | Needs Analysis | RF
pment | Vendor Selection | Policy Review | Individualized Coaching | Information Governan
ation Management | Change Management | Records Management | Business Process
ement | Strategy Development | Process Improvement | User Adoption | Needs Analysis | R
pment | Vendor Selection | Policy Review | Individualized Coaching | Information Governan
ation Management | Change Management | Records Management | Business Process
gement | Strategy Development | Process Improvement | User Adoption | Needs Analysis | R
opment | Vendor Selection | Policy Review | Individualized Coaching | Information Governa
ement | Change Management | Records Management | Business Process
Improvement | User Adoption | Needs Analysis |
Information Governa
NICK INGLIS
OPTISMO / IGKIT
WHAT WE’LL
COVER
DEFINING INFORMATION GOVERNANCE
FRAMING INFORMATION GOVERNANCE
WASHING INFORMATION GOVERNANCE
VALUE AND RISK
PROJECTS & ISSUES
WHAT WE’LL
COVER
BEFORE WE
START
BEFORE WE
START
BEFORE WE
START
Type your answer in the
“Questions” box in GoToWebinar.
We’ll review your answers near the end of the presentation.
DEFINING
INFORMATION
GOVERNANCE
LEARNING FROM
LAW FIRMS:
EXECUTING
ON INFORMATION
GOVERNANCE
DEFINING
INFORMATION
GOVERNANCE
DEFINING
INFORMATION
GOVERNANCE
maximize the
value
minimizing associated risks and costs
DEFINING
INFORMATION
GOVERNANCE
DEFINING
INFORMATION
GOVERNANCE
MAXIMIZING
INFORMATION
VALUE
DEFINING
INFORMATION
GOVERNANCE
MAXIMIZING
INFORMATION
VALUE
DEFINING
INFORMATION
GOVERNANCE
MAXIMIZING
INFORMATION
VALUE
MINIMIZING
INFORMATION
RISK
DEFINING
INFORMATION
GOVERNANCE
MAXIMIZING
INFORMATION
VALUE
MINIMIZING
INFORMATION
RISK
DEFINING
INFORMATION
GOVERNANCE
MAXIMIZING
INFORMATION
VALUE
MINIMIZING
INFORMATION
RISK
INFORMATION
GOVERNANCE
FRAMING
INFORMATION
GOVERNANCE
LEARNING FROM
LAW FIRMS:
EXECUTING
ON INFORMATION
GOVERNANCE
FRAMING
INFORMATION
GOVERNANCE
FRAMING
INFORMATION
GOVERNANCE
FRAMING
INFORMATION
GOVERNANCE
WASHING
INFORMATION
GOVERNANCE
LEARNING FROM
LAW FIRMS:
EXECUTING
ON INFORMATION
GOVERNANCE
GREEN-
WASHING
GREEN-
WASHING
To disseminate disinformation
by an organization so as to
present an environmentally
responsible public image.
on Gove
Process Management | Strategy D
RFP Development | Vendor Selection | Policy Review | Individ
ce | Information Management | Change Management | Records Management | Business
Management | Strategy Development | Process Improvement | User Adoption | Needs Analy
elopment | Vendor Selection | Policy Review | Individualized Coaching | Information Govern
tion Management | Change Management | Records Management | Business Process
ment | Strategy Development | Process Improvement | User Adoption | Needs Analysis | RFP
ment | Vendor Selection | Policy Review | Individualized Coaching | Information Governanc
ion Management | Change Management | Records Management | Business Process
ment | Strategy Development | Process Improvement | User Adoption | Needs Analysis | RF
ment | Vendor Selection | Policy Review | Individualized Coaching | Information Governanc
tion Management | Change Management | Records Management | Business Process
ement | Strategy Development | Process Improvement | User Adoption | Needs Analysis | RF
pment | Vendor Selection | Policy Review | Individualized Coaching | Information Governan
ation Management | Change Management | Records Management | Business Process
ement | Strategy Development | Process Improvement | User Adoption | Needs Analysis | R
pment | Vendor Selection | Policy Review | Individualized Coaching | Information Governan
ation Management | Change Management | Records Management | Business Process
gement | Strategy Development | Process Improvement | User Adoption | Needs Analysis | R
opment | Vendor Selection | Policy Review | Individualized Coaching | Information Governa
ement | Change Management | Records Management | Business Process
Improvement | User Adoption | Needs Analysis |
Information Governa
INFORMATION GOVERNANCE-WASHING
INFOGOV-
WASHING
INFOGOV-
WASHING
To disseminate disinformation
by a vendor so as to present a
software as “Information
Governance” software when it
is not.
HIGHLY
INFOGOV-WASHED
SOFTWARE
CATEGORIES
HIGHLY
INFOGOV-WASHED
SOFTWARE
CATEGORIES
RECORDS
MANAGEMENT
HIGHLY
INFOGOV-WASHED
SOFTWARE
CATEGORIES
RECORDS
MANAGEMENT
EDISCOVERY
HIGHLY
INFOGOV-WASHED
SOFTWARE
CATEGORIES
RECORDS
MANAGEMENT
EDISCOVERY
DOCUMENT
MANAGEMENT
HIGHLY
INFOGOV-WASHED
SOFTWARE
CATEGORIES
RECORDS
MANAGEMENT
EDISCOVERY
DOCUMENT
MANAGEMENT
INFORMATION
MANAGEMENT
VALUE
AND
RISK
LEARNING FROM
LAW FIRMS:
EXECUTING
ON INFORMATION
GOVERNANCE
DEFINING
INFORMATION
GOVERNANCE
DEFINING
INFORMATION
GOVERNANCE
MAXIMIZING
INFORMATION
VALUE
DEFINING
INFORMATION
GOVERNANCE
MAXIMIZING
INFORMATION
VALUE
DEFINING
INFORMATION
GOVERNANCE
MAXIMIZING
INFORMATION
VALUE
MINIMIZING
INFORMATION
RISK
DEFINING
INFORMATION
GOVERNANCE
MAXIMIZING
INFORMATION
VALUE
MINIMIZING
INFORMATION
RISK
DEFINING
INFORMATION
GOVERNANCE
MAXIMIZING
INFORMATION
VALUE
MINIMIZING
INFORMATION
RISK
INFORMATION
GOVERNANCE
RISK & VALUE
RELATIONSHIP
VALUE
 RISK
RISK & VALUE
RELATIONSHIP
VALUE
 RISK
RISK & VALUE
RELATIONSHIP
VALUE
 RISK
RISK & VALUE
RELATIONSHIP
VALUE
 RISK
RISK & VALUE
RELATIONSHIP
VALUE
 RISK
PROJECTS
AND
ISSUES
LEARNING FROM
LAW FIRMS:
EXECUTING
ON INFORMATION
GOVERNANCE
TYPICAL
PROJECTS
VALUE
 RISK
TYPICAL
PROJECTS
VALUE
 RISK
TYPICAL
PROJECTS
VALUE
 RISK
WHAT ISSUES DO YOU
THINK LEAD TO
INFORMATION
GOVERNANCE EFFORTS
GETTING STARTED?
TOP ISSUES
LEADING TO
IG PROJECTS
TOP
ISSUES
DATA
BREACH
SECURITY
CONCERN
MIGRATION
COMPLIANCE
PRIVACY
ISSUES
/RECAP
/RECAP
maximize the value
minimizing associated risks and costs
/RECAP
maximize the value
minimizing associated risks and costs
MAXIMIZING
INFORMATION
VALUE
MINIMIZING
INFORMATION
RISK
INFORMATION
GOVERNANCE
/RECAP
maximize the value
minimizing associated risks and costs
MAXIMIZING
INFORMATION
VALUE
MINIMIZING
INFORMATION
RISK
INFORMATION
GOVERNANCE
/RECAP
maximize the value
minimizing associated risks and costs
MAXIMIZING
INFORMATION
VALUE
MINIMIZING
INFORMATION
RISK
INFORMATION
GOVERNANCE
To disseminate disinformation by
a vendor so as to present a
software as “Information
Governance” software when it is
not.
/RECAP
maximize the value
minimizing associated risks and costs
MAXIMIZING
INFORMATION
VALUE
MINIMIZING
INFORMATION
RISK
INFORMATION
GOVERNANCE
To disseminate disinformation by
a vendor so as to present a
software as “Information
Governance” software when it is
not.
RECORDS
MANAGEMENT EDISCOVERY
DOCUMENT
MANAGEMENT
INFORMATION
MANAGEMENT
/RECAP
maximize the value
minimizing associated risks and costs
MAXIMIZING
INFORMATION
VALUE
MINIMIZING
INFORMATION
RISK
INFORMATION
GOVERNANCE
To disseminate disinformation by
a vendor so as to present a
software as “Information
Governance” software when it is
not.
RECORDS
MANAGEMENT EDISCOVERY
DOCUMENT
MANAGEMENT
INFORMATION
MANAGEMENT
VALUE
 RISK
/RECAP
maximize the value
minimizing associated risks and costs
MAXIMIZING
INFORMATION
VALUE
MINIMIZING
INFORMATION
RISK
INFORMATION
GOVERNANCE
To disseminate disinformation by
a vendor so as to present a
software as “Information
Governance” software when it is
not.
RECORDS
MANAGEMENT EDISCOVERY
DOCUMENT
MANAGEMENT
INFORMATION
MANAGEMENT
VALUE
 RISK
TOP
ISSUES
DATA
BREACH
SECURITY
CONCERN
MIGRATION
COMPLIANCE
PRIVACY
ISSUES
on Gove
Process Management | Strategy D
RFP Development | Vendor Selection | Policy Review | Individ
ce | Information Management | Change Management | Records Management | Business
Management | Strategy Development | Process Improvement | User Adoption | Needs Analy
elopment | Vendor Selection | Policy Review | Individualized Coaching | Information Govern
tion Management | Change Management | Records Management | Business Process
ment | Strategy Development | Process Improvement | User Adoption | Needs Analysis | RFP
ment | Vendor Selection | Policy Review | Individualized Coaching | Information Governanc
ion Management | Change Management | Records Management | Business Process
ment | Strategy Development | Process Improvement | User Adoption | Needs Analysis | RF
ment | Vendor Selection | Policy Review | Individualized Coaching | Information Governanc
tion Management | Change Management | Records Management | Business Process
ement | Strategy Development | Process Improvement | User Adoption | Needs Analysis | RF
pment | Vendor Selection | Policy Review | Individualized Coaching | Information Governan
ation Management | Change Management | Records Management | Business Process
ement | Strategy Development | Process Improvement | User Adoption | Needs Analysis | R
pment | Vendor Selection | Policy Review | Individualized Coaching | Information Governan
ation Management | Change Management | Records Management | Business Process
gement | Strategy Development | Process Improvement | User Adoption | Needs Analysis | R
opment | Vendor Selection | Policy Review | Individualized Coaching | Information Governa
ement | Change Management | Records Management | Business Process
Improvement | User Adoption | Needs Analysis |
Information Governa
NICK INGLIS
CEO, OPTISMO / IGKIT
&
JIM MERRIFIELD, HEAD
OF INFORMATION
GOVERNANCE,
ROBINSON+COLE
LEARNING FROM
LAW FIRMS:
EXECUTING
ON INFORMATION
GOVERNANCE
on Gove
Process Management | Strategy D
RFP Development | Vendor Selection | Policy Review | Individ
ce | Information Management | Change Management | Records Management | Business
Management | Strategy Development | Process Improvement | User Adoption | Needs Analy
elopment | Vendor Selection | Policy Review | Individualized Coaching | Information Govern
tion Management | Change Management | Records Management | Business Process
ment | Strategy Development | Process Improvement | User Adoption | Needs Analysis | RFP
ment | Vendor Selection | Policy Review | Individualized Coaching | Information Governanc
ion Management | Change Management | Records Management | Business Process
ment | Strategy Development | Process Improvement | User Adoption | Needs Analysis | RF
ment | Vendor Selection | Policy Review | Individualized Coaching | Information Governanc
tion Management | Change Management | Records Management | Business Process
ement | Strategy Development | Process Improvement | User Adoption | Needs Analysis | RF
pment | Vendor Selection | Policy Review | Individualized Coaching | Information Governan
ation Management | Change Management | Records Management | Business Process
ement | Strategy Development | Process Improvement | User Adoption | Needs Analysis | R
pment | Vendor Selection | Policy Review | Individualized Coaching | Information Governan
ation Management | Change Management | Records Management | Business Process
gement | Strategy Development | Process Improvement | User Adoption | Needs Analysis | R
opment | Vendor Selection | Policy Review | Individualized Coaching | Information Governa
ement | Change Management | Records Management | Business Process
Improvement | User Adoption | Needs Analysis |
Information Governa
JIM MERRIFIELD
ROBINSON+COLE
on Gove
Process Management | Strategy D
RFP Development | Vendor Selection | Policy Review | Individ
ce | Information Management | Change Management | Records Management | Business
Management | Strategy Development | Process Improvement | User Adoption | Needs Analy
elopment | Vendor Selection | Policy Review | Individualized Coaching | Information Govern
tion Management | Change Management | Records Management | Business Process
ment | Strategy Development | Process Improvement | User Adoption | Needs Analysis | RFP
ment | Vendor Selection | Policy Review | Individualized Coaching | Information Governanc
ion Management | Change Management | Records Management | Business Process
ment | Strategy Development | Process Improvement | User Adoption | Needs Analysis | RF
ment | Vendor Selection | Policy Review | Individualized Coaching | Information Governanc
tion Management | Change Management | Records Management | Business Process
ement | Strategy Development | Process Improvement | User Adoption | Needs Analysis | RF
pment | Vendor Selection | Policy Review | Individualized Coaching | Information Governan
ation Management | Change Management | Records Management | Business Process
ement | Strategy Development | Process Improvement | User Adoption | Needs Analysis | R
pment | Vendor Selection | Policy Review | Individualized Coaching | Information Governan
ation Management | Change Management | Records Management | Business Process
gement | Strategy Development | Process Improvement | User Adoption | Needs Analysis | R
opment | Vendor Selection | Policy Review | Individualized Coaching | Information Governa
ement | Change Management | Records Management | Business Process
Improvement | User Adoption | Needs Analysis |
Information Governa
IGKIT
DEMO
TYPICAL
PROJECTS
VALUE
 RISK
MEET
IGKIT
on Gove
Process Management | Strategy D
RFP Development | Vendor Selection | Policy Review | Individ
ce | Information Management | Change Management | Records Management | Business
Management | Strategy Development | Process Improvement | User Adoption | Needs Analy
elopment | Vendor Selection | Policy Review | Individualized Coaching | Information Govern
tion Management | Change Management | Records Management | Business Process
ment | Strategy Development | Process Improvement | User Adoption | Needs Analysis | RFP
ment | Vendor Selection | Policy Review | Individualized Coaching | Information Governanc
ion Management | Change Management | Records Management | Business Process
ment | Strategy Development | Process Improvement | User Adoption | Needs Analysis | RF
ment | Vendor Selection | Policy Review | Individualized Coaching | Information Governanc
tion Management | Change Management | Records Management | Business Process
ement | Strategy Development | Process Improvement | User Adoption | Needs Analysis | RF
pment | Vendor Selection | Policy Review | Individualized Coaching | Information Governan
ation Management | Change Management | Records Management | Business Process
ement | Strategy Development | Process Improvement | User Adoption | Needs Analysis | R
pment | Vendor Selection | Policy Review | Individualized Coaching | Information Governan
ation Management | Change Management | Records Management | Business Process
gement | Strategy Development | Process Improvement | User Adoption | Needs Analysis | R
opment | Vendor Selection | Policy Review | Individualized Coaching | Information Governa
ement | Change Management | Records Management | Business Process
Improvement | User Adoption | Needs Analysis |
Information Governa
NICK INGLIS
CEO, OPTISMO / IGKIT
&
JIM MERRIFIELD, HEAD
OF INFORMATION
GOVERNANCE,
ROBINSON+COLE
LEARNING FROM
LAW FIRMS:
EXECUTING
ON INFORMATION
GOVERNANCE
on Gove
Process Management | Strategy D
RFP Development | Vendor Selection | Policy Review | Individ
ce | Information Management | Change Management | Records Management | Business
Management | Strategy Development | Process Improvement | User Adoption | Needs Analy
elopment | Vendor Selection | Policy Review | Individualized Coaching | Information Govern
tion Management | Change Management | Records Management | Business Process
ment | Strategy Development | Process Improvement | User Adoption | Needs Analysis | RFP
ment | Vendor Selection | Policy Review | Individualized Coaching | Information Governanc
ion Management | Change Management | Records Management | Business Process
ment | Strategy Development | Process Improvement | User Adoption | Needs Analysis | RF
ment | Vendor Selection | Policy Review | Individualized Coaching | Information Governanc
tion Management | Change Management | Records Management | Business Process
ement | Strategy Development | Process Improvement | User Adoption | Needs Analysis | RF
pment | Vendor Selection | Policy Review | Individualized Coaching | Information Governan
ation Management | Change Management | Records Management | Business Process
ement | Strategy Development | Process Improvement | User Adoption | Needs Analysis | R
pment | Vendor Selection | Policy Review | Individualized Coaching | Information Governan
ation Management | Change Management | Records Management | Business Process
gement | Strategy Development | Process Improvement | User Adoption | Needs Analysis | R
opment | Vendor Selection | Policy Review | Individualized Coaching | Information Governa
ement | Change Management | Records Management | Business Process
Improvement | User Adoption | Needs Analysis |
Information Governa
QUESTIONS?
NICK INGLIS
CEO, OPTISMO / IGKIT
&
JIM MERRIFIELD, HEAD
OF INFORMATION
GOVERNANCE,
ROBINSON+COLE
on Gove
Process Management | Strategy D
RFP Development | Vendor Selection | Policy Review | Individ
ce | Information Management | Change Management | Records Management | Business
Management | Strategy Development | Process Improvement | User Adoption | Needs Analy
elopment | Vendor Selection | Policy Review | Individualized Coaching | Information Govern
tion Management | Change Management | Records Management | Business Process
ment | Strategy Development | Process Improvement | User Adoption | Needs Analysis | RFP
ment | Vendor Selection | Policy Review | Individualized Coaching | Information Governanc
ion Management | Change Management | Records Management | Business Process
ment | Strategy Development | Process Improvement | User Adoption | Needs Analysis | RF
ment | Vendor Selection | Policy Review | Individualized Coaching | Information Governanc
tion Management | Change Management | Records Management | Business Process
ement | Strategy Development | Process Improvement | User Adoption | Needs Analysis | RF
pment | Vendor Selection | Policy Review | Individualized Coaching | Information Governan
ation Management | Change Management | Records Management | Business Process
ement | Strategy Development | Process Improvement | User Adoption | Needs Analysis | R
pment | Vendor Selection | Policy Review | Individualized Coaching | Information Governan
ation Management | Change Management | Records Management | Business Process
gement | Strategy Development | Process Improvement | User Adoption | Needs Analysis | R
opment | Vendor Selection | Policy Review | Individualized Coaching | Information Governa
ement | Change Management | Records Management | Business Process
Improvement | User Adoption | Needs Analysis |
Information Governa
THANKYOU
NICK INGLIS
CEO, OPTISMO / IGKIT
&
JIM MERRIFIELD, HEAD
OF INFORMATION
GOVERNANCE,
ROBINSON+COLE
on Gove
Process Management | Strategy D
RFP Development | Vendor Selection | Policy Review | Individ
ce | Information Management | Change Management | Records Management | Business
Management | Strategy Development | Process Improvement | User Adoption | Needs Analy
elopment | Vendor Selection | Policy Review | Individualized Coaching | Information Govern
tion Management | Change Management | Records Management | Business Process
ment | Strategy Development | Process Improvement | User Adoption | Needs Analysis | RFP
ment | Vendor Selection | Policy Review | Individualized Coaching | Information Governanc
ion Management | Change Management | Records Management | Business Process
ment | Strategy Development | Process Improvement | User Adoption | Needs Analysis | RF
ment | Vendor Selection | Policy Review | Individualized Coaching | Information Governanc
tion Management | Change Management | Records Management | Business Process
ement | Strategy Development | Process Improvement | User Adoption | Needs Analysis | RF
pment | Vendor Selection | Policy Review | Individualized Coaching | Information Governan
ation Management | Change Management | Records Management | Business Process
ement | Strategy Development | Process Improvement | User Adoption | Needs Analysis | R
pment | Vendor Selection | Policy Review | Individualized Coaching | Information Governan
ation Management | Change Management | Records Management | Business Process
gement | Strategy Development | Process Improvement | User Adoption | Needs Analysis | R
opment | Vendor Selection | Policy Review | Individualized Coaching | Information Governa
ement | Change Management | Records Management | Business Process
Improvement | User Adoption | Needs Analysis |
Information Governa
NICK INGLIS
CEO, OPTISMO / IGKIT
&
JIM MERRIFIELD, HEAD
OF INFORMATION
GOVERNANCE,
ROBINSON+COLE
LEARNING FROM
LAW FIRMS:
EXECUTING
ON INFORMATION
GOVERNANCE
CEO, OPTISMO / IGKIT
AIIM
BANK OF AMERICA
INFORMATION GOVERNANCE CONFERENCE
IGP, SHAREPOINTM, E2.0M, BPMm, ECMM, ERMM, IMCP
DAD
CONTACT:
@NICKINGLIS
NICK.INGLIS@OPTISMO.COM
NICK.INGLIS@IGKIT.COM
NICKINGLIS
HEAD OF INFORMATION GOVERNANCE,
ROBINSON+COLE
INFORMATION GOVERNANCE
CONFERENCE
ARMA
IGP
CONTACT:
@JIMERRIFIELD
JMERRIFIELD@RC.COM
JIMMERRIFIELD
YOUR
INFORMATION:
OPTIMIZED.™
Executing on Information Governance (Learning From Law Firms)

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Executing on Information Governance (Learning From Law Firms)

  • 1. on Gove Process Management | Strategy D RFP Development | Vendor Selection | Policy Review | Individ ce | Information Management | Change Management | Records Management | Business Management | Strategy Development | Process Improvement | User Adoption | Needs Analy elopment | Vendor Selection | Policy Review | Individualized Coaching | Information Govern tion Management | Change Management | Records Management | Business Process ment | Strategy Development | Process Improvement | User Adoption | Needs Analysis | RFP ment | Vendor Selection | Policy Review | Individualized Coaching | Information Governanc ion Management | Change Management | Records Management | Business Process ment | Strategy Development | Process Improvement | User Adoption | Needs Analysis | RF ment | Vendor Selection | Policy Review | Individualized Coaching | Information Governanc tion Management | Change Management | Records Management | Business Process ement | Strategy Development | Process Improvement | User Adoption | Needs Analysis | RF pment | Vendor Selection | Policy Review | Individualized Coaching | Information Governan ation Management | Change Management | Records Management | Business Process ement | Strategy Development | Process Improvement | User Adoption | Needs Analysis | R pment | Vendor Selection | Policy Review | Individualized Coaching | Information Governan ation Management | Change Management | Records Management | Business Process gement | Strategy Development | Process Improvement | User Adoption | Needs Analysis | R opment | Vendor Selection | Policy Review | Individualized Coaching | Information Governa ement | Change Management | Records Management | Business Process Improvement | User Adoption | Needs Analysis | Information Governa NICK INGLIS CEO, OPTISMO / IGKIT & JIM MERRIFIELD, HEAD OF INFORMATION GOVERNANCE, ROBINSON+COLE LEARNING FROM LAW FIRMS: EXECUTING ON INFORMATION GOVERNANCE
  • 2. on Gove Process Management | Strategy D RFP Development | Vendor Selection | Policy Review | Individ ce | Information Management | Change Management | Records Management | Business Management | Strategy Development | Process Improvement | User Adoption | Needs Analy elopment | Vendor Selection | Policy Review | Individualized Coaching | Information Govern tion Management | Change Management | Records Management | Business Process ment | Strategy Development | Process Improvement | User Adoption | Needs Analysis | RFP ment | Vendor Selection | Policy Review | Individualized Coaching | Information Governanc ion Management | Change Management | Records Management | Business Process ment | Strategy Development | Process Improvement | User Adoption | Needs Analysis | RF ment | Vendor Selection | Policy Review | Individualized Coaching | Information Governanc tion Management | Change Management | Records Management | Business Process ement | Strategy Development | Process Improvement | User Adoption | Needs Analysis | RF pment | Vendor Selection | Policy Review | Individualized Coaching | Information Governan ation Management | Change Management | Records Management | Business Process ement | Strategy Development | Process Improvement | User Adoption | Needs Analysis | R pment | Vendor Selection | Policy Review | Individualized Coaching | Information Governan ation Management | Change Management | Records Management | Business Process gement | Strategy Development | Process Improvement | User Adoption | Needs Analysis | R opment | Vendor Selection | Policy Review | Individualized Coaching | Information Governa ement | Change Management | Records Management | Business Process Improvement | User Adoption | Needs Analysis | Information Governa NICK INGLIS OPTISMO / IGKIT
  • 4. DEFINING INFORMATION GOVERNANCE FRAMING INFORMATION GOVERNANCE WASHING INFORMATION GOVERNANCE VALUE AND RISK PROJECTS & ISSUES WHAT WE’LL COVER
  • 7. BEFORE WE START Type your answer in the “Questions” box in GoToWebinar. We’ll review your answers near the end of the presentation.
  • 23. GREEN- WASHING To disseminate disinformation by an organization so as to present an environmentally responsible public image.
  • 24. on Gove Process Management | Strategy D RFP Development | Vendor Selection | Policy Review | Individ ce | Information Management | Change Management | Records Management | Business Management | Strategy Development | Process Improvement | User Adoption | Needs Analy elopment | Vendor Selection | Policy Review | Individualized Coaching | Information Govern tion Management | Change Management | Records Management | Business Process ment | Strategy Development | Process Improvement | User Adoption | Needs Analysis | RFP ment | Vendor Selection | Policy Review | Individualized Coaching | Information Governanc ion Management | Change Management | Records Management | Business Process ment | Strategy Development | Process Improvement | User Adoption | Needs Analysis | RF ment | Vendor Selection | Policy Review | Individualized Coaching | Information Governanc tion Management | Change Management | Records Management | Business Process ement | Strategy Development | Process Improvement | User Adoption | Needs Analysis | RF pment | Vendor Selection | Policy Review | Individualized Coaching | Information Governan ation Management | Change Management | Records Management | Business Process ement | Strategy Development | Process Improvement | User Adoption | Needs Analysis | R pment | Vendor Selection | Policy Review | Individualized Coaching | Information Governan ation Management | Change Management | Records Management | Business Process gement | Strategy Development | Process Improvement | User Adoption | Needs Analysis | R opment | Vendor Selection | Policy Review | Individualized Coaching | Information Governa ement | Change Management | Records Management | Business Process Improvement | User Adoption | Needs Analysis | Information Governa INFORMATION GOVERNANCE-WASHING
  • 26. INFOGOV- WASHING To disseminate disinformation by a vendor so as to present a software as “Information Governance” software when it is not.
  • 48. WHAT ISSUES DO YOU THINK LEAD TO INFORMATION GOVERNANCE EFFORTS GETTING STARTED?
  • 49. TOP ISSUES LEADING TO IG PROJECTS TOP ISSUES DATA BREACH SECURITY CONCERN MIGRATION COMPLIANCE PRIVACY ISSUES
  • 51. /RECAP maximize the value minimizing associated risks and costs
  • 52. /RECAP maximize the value minimizing associated risks and costs MAXIMIZING INFORMATION VALUE MINIMIZING INFORMATION RISK INFORMATION GOVERNANCE
  • 53. /RECAP maximize the value minimizing associated risks and costs MAXIMIZING INFORMATION VALUE MINIMIZING INFORMATION RISK INFORMATION GOVERNANCE
  • 54. /RECAP maximize the value minimizing associated risks and costs MAXIMIZING INFORMATION VALUE MINIMIZING INFORMATION RISK INFORMATION GOVERNANCE To disseminate disinformation by a vendor so as to present a software as “Information Governance” software when it is not.
  • 55. /RECAP maximize the value minimizing associated risks and costs MAXIMIZING INFORMATION VALUE MINIMIZING INFORMATION RISK INFORMATION GOVERNANCE To disseminate disinformation by a vendor so as to present a software as “Information Governance” software when it is not. RECORDS MANAGEMENT EDISCOVERY DOCUMENT MANAGEMENT INFORMATION MANAGEMENT
  • 56. /RECAP maximize the value minimizing associated risks and costs MAXIMIZING INFORMATION VALUE MINIMIZING INFORMATION RISK INFORMATION GOVERNANCE To disseminate disinformation by a vendor so as to present a software as “Information Governance” software when it is not. RECORDS MANAGEMENT EDISCOVERY DOCUMENT MANAGEMENT INFORMATION MANAGEMENT VALUE RISK
  • 57. /RECAP maximize the value minimizing associated risks and costs MAXIMIZING INFORMATION VALUE MINIMIZING INFORMATION RISK INFORMATION GOVERNANCE To disseminate disinformation by a vendor so as to present a software as “Information Governance” software when it is not. RECORDS MANAGEMENT EDISCOVERY DOCUMENT MANAGEMENT INFORMATION MANAGEMENT VALUE RISK TOP ISSUES DATA BREACH SECURITY CONCERN MIGRATION COMPLIANCE PRIVACY ISSUES
  • 58. on Gove Process Management | Strategy D RFP Development | Vendor Selection | Policy Review | Individ ce | Information Management | Change Management | Records Management | Business Management | Strategy Development | Process Improvement | User Adoption | Needs Analy elopment | Vendor Selection | Policy Review | Individualized Coaching | Information Govern tion Management | Change Management | Records Management | Business Process ment | Strategy Development | Process Improvement | User Adoption | Needs Analysis | RFP ment | Vendor Selection | Policy Review | Individualized Coaching | Information Governanc ion Management | Change Management | Records Management | Business Process ment | Strategy Development | Process Improvement | User Adoption | Needs Analysis | RF ment | Vendor Selection | Policy Review | Individualized Coaching | Information Governanc tion Management | Change Management | Records Management | Business Process ement | Strategy Development | Process Improvement | User Adoption | Needs Analysis | RF pment | Vendor Selection | Policy Review | Individualized Coaching | Information Governan ation Management | Change Management | Records Management | Business Process ement | Strategy Development | Process Improvement | User Adoption | Needs Analysis | R pment | Vendor Selection | Policy Review | Individualized Coaching | Information Governan ation Management | Change Management | Records Management | Business Process gement | Strategy Development | Process Improvement | User Adoption | Needs Analysis | R opment | Vendor Selection | Policy Review | Individualized Coaching | Information Governa ement | Change Management | Records Management | Business Process Improvement | User Adoption | Needs Analysis | Information Governa NICK INGLIS CEO, OPTISMO / IGKIT & JIM MERRIFIELD, HEAD OF INFORMATION GOVERNANCE, ROBINSON+COLE LEARNING FROM LAW FIRMS: EXECUTING ON INFORMATION GOVERNANCE
  • 59. on Gove Process Management | Strategy D RFP Development | Vendor Selection | Policy Review | Individ ce | Information Management | Change Management | Records Management | Business Management | Strategy Development | Process Improvement | User Adoption | Needs Analy elopment | Vendor Selection | Policy Review | Individualized Coaching | Information Govern tion Management | Change Management | Records Management | Business Process ment | Strategy Development | Process Improvement | User Adoption | Needs Analysis | RFP ment | Vendor Selection | Policy Review | Individualized Coaching | Information Governanc ion Management | Change Management | Records Management | Business Process ment | Strategy Development | Process Improvement | User Adoption | Needs Analysis | RF ment | Vendor Selection | Policy Review | Individualized Coaching | Information Governanc tion Management | Change Management | Records Management | Business Process ement | Strategy Development | Process Improvement | User Adoption | Needs Analysis | RF pment | Vendor Selection | Policy Review | Individualized Coaching | Information Governan ation Management | Change Management | Records Management | Business Process ement | Strategy Development | Process Improvement | User Adoption | Needs Analysis | R pment | Vendor Selection | Policy Review | Individualized Coaching | Information Governan ation Management | Change Management | Records Management | Business Process gement | Strategy Development | Process Improvement | User Adoption | Needs Analysis | R opment | Vendor Selection | Policy Review | Individualized Coaching | Information Governa ement | Change Management | Records Management | Business Process Improvement | User Adoption | Needs Analysis | Information Governa JIM MERRIFIELD ROBINSON+COLE
  • 60. on Gove Process Management | Strategy D RFP Development | Vendor Selection | Policy Review | Individ ce | Information Management | Change Management | Records Management | Business Management | Strategy Development | Process Improvement | User Adoption | Needs Analy elopment | Vendor Selection | Policy Review | Individualized Coaching | Information Govern tion Management | Change Management | Records Management | Business Process ment | Strategy Development | Process Improvement | User Adoption | Needs Analysis | RFP ment | Vendor Selection | Policy Review | Individualized Coaching | Information Governanc ion Management | Change Management | Records Management | Business Process ment | Strategy Development | Process Improvement | User Adoption | Needs Analysis | RF ment | Vendor Selection | Policy Review | Individualized Coaching | Information Governanc tion Management | Change Management | Records Management | Business Process ement | Strategy Development | Process Improvement | User Adoption | Needs Analysis | RF pment | Vendor Selection | Policy Review | Individualized Coaching | Information Governan ation Management | Change Management | Records Management | Business Process ement | Strategy Development | Process Improvement | User Adoption | Needs Analysis | R pment | Vendor Selection | Policy Review | Individualized Coaching | Information Governan ation Management | Change Management | Records Management | Business Process gement | Strategy Development | Process Improvement | User Adoption | Needs Analysis | R opment | Vendor Selection | Policy Review | Individualized Coaching | Information Governa ement | Change Management | Records Management | Business Process Improvement | User Adoption | Needs Analysis | Information Governa IGKIT DEMO
  • 63. on Gove Process Management | Strategy D RFP Development | Vendor Selection | Policy Review | Individ ce | Information Management | Change Management | Records Management | Business Management | Strategy Development | Process Improvement | User Adoption | Needs Analy elopment | Vendor Selection | Policy Review | Individualized Coaching | Information Govern tion Management | Change Management | Records Management | Business Process ment | Strategy Development | Process Improvement | User Adoption | Needs Analysis | RFP ment | Vendor Selection | Policy Review | Individualized Coaching | Information Governanc ion Management | Change Management | Records Management | Business Process ment | Strategy Development | Process Improvement | User Adoption | Needs Analysis | RF ment | Vendor Selection | Policy Review | Individualized Coaching | Information Governanc tion Management | Change Management | Records Management | Business Process ement | Strategy Development | Process Improvement | User Adoption | Needs Analysis | RF pment | Vendor Selection | Policy Review | Individualized Coaching | Information Governan ation Management | Change Management | Records Management | Business Process ement | Strategy Development | Process Improvement | User Adoption | Needs Analysis | R pment | Vendor Selection | Policy Review | Individualized Coaching | Information Governan ation Management | Change Management | Records Management | Business Process gement | Strategy Development | Process Improvement | User Adoption | Needs Analysis | R opment | Vendor Selection | Policy Review | Individualized Coaching | Information Governa ement | Change Management | Records Management | Business Process Improvement | User Adoption | Needs Analysis | Information Governa NICK INGLIS CEO, OPTISMO / IGKIT & JIM MERRIFIELD, HEAD OF INFORMATION GOVERNANCE, ROBINSON+COLE LEARNING FROM LAW FIRMS: EXECUTING ON INFORMATION GOVERNANCE
  • 64. on Gove Process Management | Strategy D RFP Development | Vendor Selection | Policy Review | Individ ce | Information Management | Change Management | Records Management | Business Management | Strategy Development | Process Improvement | User Adoption | Needs Analy elopment | Vendor Selection | Policy Review | Individualized Coaching | Information Govern tion Management | Change Management | Records Management | Business Process ment | Strategy Development | Process Improvement | User Adoption | Needs Analysis | RFP ment | Vendor Selection | Policy Review | Individualized Coaching | Information Governanc ion Management | Change Management | Records Management | Business Process ment | Strategy Development | Process Improvement | User Adoption | Needs Analysis | RF ment | Vendor Selection | Policy Review | Individualized Coaching | Information Governanc tion Management | Change Management | Records Management | Business Process ement | Strategy Development | Process Improvement | User Adoption | Needs Analysis | RF pment | Vendor Selection | Policy Review | Individualized Coaching | Information Governan ation Management | Change Management | Records Management | Business Process ement | Strategy Development | Process Improvement | User Adoption | Needs Analysis | R pment | Vendor Selection | Policy Review | Individualized Coaching | Information Governan ation Management | Change Management | Records Management | Business Process gement | Strategy Development | Process Improvement | User Adoption | Needs Analysis | R opment | Vendor Selection | Policy Review | Individualized Coaching | Information Governa ement | Change Management | Records Management | Business Process Improvement | User Adoption | Needs Analysis | Information Governa QUESTIONS? NICK INGLIS CEO, OPTISMO / IGKIT & JIM MERRIFIELD, HEAD OF INFORMATION GOVERNANCE, ROBINSON+COLE
  • 65. on Gove Process Management | Strategy D RFP Development | Vendor Selection | Policy Review | Individ ce | Information Management | Change Management | Records Management | Business Management | Strategy Development | Process Improvement | User Adoption | Needs Analy elopment | Vendor Selection | Policy Review | Individualized Coaching | Information Govern tion Management | Change Management | Records Management | Business Process ment | Strategy Development | Process Improvement | User Adoption | Needs Analysis | RFP ment | Vendor Selection | Policy Review | Individualized Coaching | Information Governanc ion Management | Change Management | Records Management | Business Process ment | Strategy Development | Process Improvement | User Adoption | Needs Analysis | RF ment | Vendor Selection | Policy Review | Individualized Coaching | Information Governanc tion Management | Change Management | Records Management | Business Process ement | Strategy Development | Process Improvement | User Adoption | Needs Analysis | RF pment | Vendor Selection | Policy Review | Individualized Coaching | Information Governan ation Management | Change Management | Records Management | Business Process ement | Strategy Development | Process Improvement | User Adoption | Needs Analysis | R pment | Vendor Selection | Policy Review | Individualized Coaching | Information Governan ation Management | Change Management | Records Management | Business Process gement | Strategy Development | Process Improvement | User Adoption | Needs Analysis | R opment | Vendor Selection | Policy Review | Individualized Coaching | Information Governa ement | Change Management | Records Management | Business Process Improvement | User Adoption | Needs Analysis | Information Governa THANKYOU NICK INGLIS CEO, OPTISMO / IGKIT & JIM MERRIFIELD, HEAD OF INFORMATION GOVERNANCE, ROBINSON+COLE
  • 66. on Gove Process Management | Strategy D RFP Development | Vendor Selection | Policy Review | Individ ce | Information Management | Change Management | Records Management | Business Management | Strategy Development | Process Improvement | User Adoption | Needs Analy elopment | Vendor Selection | Policy Review | Individualized Coaching | Information Govern tion Management | Change Management | Records Management | Business Process ment | Strategy Development | Process Improvement | User Adoption | Needs Analysis | RFP ment | Vendor Selection | Policy Review | Individualized Coaching | Information Governanc ion Management | Change Management | Records Management | Business Process ment | Strategy Development | Process Improvement | User Adoption | Needs Analysis | RF ment | Vendor Selection | Policy Review | Individualized Coaching | Information Governanc tion Management | Change Management | Records Management | Business Process ement | Strategy Development | Process Improvement | User Adoption | Needs Analysis | RF pment | Vendor Selection | Policy Review | Individualized Coaching | Information Governan ation Management | Change Management | Records Management | Business Process ement | Strategy Development | Process Improvement | User Adoption | Needs Analysis | R pment | Vendor Selection | Policy Review | Individualized Coaching | Information Governan ation Management | Change Management | Records Management | Business Process gement | Strategy Development | Process Improvement | User Adoption | Needs Analysis | R opment | Vendor Selection | Policy Review | Individualized Coaching | Information Governa ement | Change Management | Records Management | Business Process Improvement | User Adoption | Needs Analysis | Information Governa NICK INGLIS CEO, OPTISMO / IGKIT & JIM MERRIFIELD, HEAD OF INFORMATION GOVERNANCE, ROBINSON+COLE LEARNING FROM LAW FIRMS: EXECUTING ON INFORMATION GOVERNANCE
  • 67. CEO, OPTISMO / IGKIT AIIM BANK OF AMERICA INFORMATION GOVERNANCE CONFERENCE IGP, SHAREPOINTM, E2.0M, BPMm, ECMM, ERMM, IMCP DAD CONTACT: @NICKINGLIS NICK.INGLIS@OPTISMO.COM NICK.INGLIS@IGKIT.COM NICKINGLIS
  • 68. HEAD OF INFORMATION GOVERNANCE, ROBINSON+COLE INFORMATION GOVERNANCE CONFERENCE ARMA IGP CONTACT: @JIMERRIFIELD JMERRIFIELD@RC.COM JIMMERRIFIELD