Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.
ImplementationEngagementSales – Implementation Engagement OverviewDoc Ref: M-NSP0051 V1.0
Doc Ref: M-NST0053 V1.02AIM CLIENT NEEDS CONFIGURATION VALIDATION GO LIVE SUPPORTResponsibilityADPConduct Client NeedsConf...
Upcoming SlideShare
Loading in …5
×

Payforce implementation methodology overview1

0 views

Published on

  • Be the first to comment

Payforce implementation methodology overview1

  1. 1. ImplementationEngagementSales – Implementation Engagement OverviewDoc Ref: M-NSP0051 V1.0
  2. 2. Doc Ref: M-NST0053 V1.02AIM CLIENT NEEDS CONFIGURATION VALIDATION GO LIVE SUPPORTResponsibilityADPConduct Client NeedsConfirm and document all clientrequirements as agreed duringClient Needs meeting and makerecommendations for systemconfigurationGather required data andrelevant documentationDocument any potential risks,issues and their actionsEnsure systemconfiguration is mapped toclient’s needs andrequirementsLoad data conversion filesValidate data uploadSupport andparticipate invalidation processReview systemconfiguration andadjust as necessaryAssist with Go LiveprocessProvide client support(ADP Solution Centre)and ClientRelationship Managercontact detailsProvide necessarypost Go LiveassistanceTake ownership ofon-going supportissuesClientParticipate in Client Needsmeeting and provide data neededfor the ProjectIdentify any potential risks,issues and agree on resolutionsAgree resource and timeframesfor Project Plan preparationManage internal activities toalign new businessprocessesProvide necessary dataconversion files and ensurequality of dataAudit the accuracy ofconverted data and alloutput reportsProvide payroll testingdata and specific testcasesValidate and approveresultsAttend training• Process live• Relationship ManagerintroducedADP Solution Centrefunctional overviewIdentify post Go Liveissues during supportperiodWork withImplementation toresolve issuesMilestones• Client Kick-off Meeting scheduledand completed• Provide Project Plan• Sign off on Project Plan• Formal review of AnalysisDocument performed• Analysis Documentationapproved• Complete milestone sign-offform• Core systems set upcompleted• Unit testing of allsolution componentscompleted• Complete milestonesign-off form• All test resultsapproved• Production Go-liveAuthorizationapproved• Post Implementationsign off• Transition Meetingcompleted• Quality SatisfactionSurvey submittedProvide feedback onImplementation6-week warrantyperiod

×