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December 21,
The NEW TNN
A Positioning Document
By Alan Goodman & Bill Burnett
December 21,
My husband and I watch TV at the same time in
two different rooms. We yell back and forth to
each other from the living room to the bedroom,
“What are you watching? Quick, switch to
Channel 11.”
-Gennifer Birnbach,
TNN Brand Central
December 21,
As soon as a commercial comes on I bang to
another channel. I’m like, “Come on, come on.
I’ve got TV to watch.”
-Diane Robina, TNN
V.P. General Manager
December 21,
HOFFMAN: What does he mean, the war is over?
DE NIRO: It’s over.
HOFFMAN: This is my war. I’ll decide when it’s
over.
DE NIRO: The war is over. I saw it on TV.
-“Wag the Dog”
December 21,
First, a quick refresher course.
December 21,
Why position?
Positioning is essential to the success of any product.
Whether it’s a tube of toothpaste, a luxury car, or a
cable television network, every product needs to
occupy a unique place in the minds and hearts of
the consumers -- and in the minds and hearts of
the people who make the product.
December 21,
Why position?
A well-crafted position should serve as the yardstick
against which we measure every decision we make
about our “product,” both internally and
externally.
December 21,
Why position?
Internally, positioning will help us answer these
questions:
December 21,
Why position?
What kind of network are we?
What do we do?
What do we say?
What do we look like?
What do we sound like?
December 21,
Why position?
Who is our audience?
What programs should we run?
What programs should we not run -- even if they
give us a bounce in the ratings -- simply because
they’re “not us”?
December 21,
Why position?
Externally, positioning will help define us to the
world:
December 21,
Why position?
What can the public expect from TNN?
Why should they even bother to tune in?
What segment of the viewing public is TNN for?
December 21,
Why position?
And the most important positioning question:
What unique quality do we offer that viewers can’t
get anywhere else?
December 21,
Positioning The New TNN:
The Good News and The Bad News
December 21,
First, the bad news. . .
TNN has been around for a long, long time. It has
had many faces over the years.
It’s been Country. It’s been Pop. And it’s been a lot
of things in between.
But nothing has clicked.
December 21,
First, the bad news. . .
Two decades of unclear or misguided marketing and
programming concepts have given people a
chance to encounter TNN and form a wide variety
of opinions -- mostly negative.
Many have written TNN off as an aging, paunchy,
Middle American mediocrity.
December 21,
First, the bad news. . .
Some have paid enough attention to decide we are
the Wrestling Channel, with filler material
between matches.
Quite a few confuse us with TNT or other three letter
“T” networks.
Or they’re behind the times and think we’re still The
Nashville Network.
December 21,
The hardest positioning job in the world is to reverse
a bunch of garbled negative preconceptions.
December 21,
The good news. . . sort of. . .
On the positive side, the single biggest impression
TNN has made on the cable-ready public is a
shrug.
A shrug and maybe a yawn. Most people don’t
know anything about TNN, and to the extent they
know, they don’t care.
December 21,
The good news. . . sort of. . .
Which means that we can make fundamental
changes, and create “The New TNN” without
running the risk of offending to many people.
December 21,
THE NEW TNN POSITION:
December 21,
THE NEW TNN POSITION:
The New TNN is going to become:
the General Entertainment network
for 25-35 year olds –
a demographic commonly known as
“Generation X.”
December 21,
Now, we know what you’re thinking. . .
December 21,
Are We Nuts!?!?
December 21,
Do we really think TNN can become the
cable home-base for a bunch of jaded,
doom-and-gloomers, the most cynical,
media savvy generation in history?
Gen-Xers probably think TNN stands for
“The Nothing Network.”
We can’t snow them into being “targeted.”
They’ll laugh us off the transponder.
December 21,
Yes, but wait. . . it gets worse.
December 21,
We intend to become
“The General Entertainment Network for
Generation X” without using the words
“General Entertainment” or “Generation X”.
We’re gluttons for punishment.
December 21,
“General Entertainment” is out because it’s a term --
and a concept -- that everyone from advertisers to
our boss despises.
Who needs General Entertainment on cable when
they can get it bigger and better from the
Broadcasters? And “Generation X” is an obvious
no-no, guaranteed to drive the audience away.
(Though it might be fine to tell advertisers Gen X
is our target.)
December 21,
There will be no “I Want My TNN” campaign for us.
We’ll have to be more clever; more subtle.
We need to fly in under the radar, capture those
hearts and minds (and eyeballs), and emerge six
months to a year from now as the new bright star
on the cable horizon.
December 21,
But before we drop the whole idea and start cleaning
out our cubicles, let’s take a look at some myths
and facts about this thing called “X”. . .
December 21,
Myth # 1
Generation X is an insignificant
crowd of slackers.
They dress in baggy jeans and thrift store rags.
They have no sense of purpose or direction.
No initiative.
They are apathetic about the future. Right?
December 21,
WRONG!
They comprise an audience of 48 million.
54% of Gen-Xers have completed or enrolled in more than
one year of college.
Despite the fact that more of them believe they will see a
UFO than a social security check – or maybe in reaction
to it -- more Gen-Xers secure funds in retirement plans
than Boomers at this age.
40% invest in mutual finds. They contribute to political
campaigns.
And 42% thought it was worthwhile to call a politician.
December 21,
Myth # 2
They have no emotional or
financial future.
They grew up alone at home after school.
They face bleak job prospects, have no faith in
politicians or institutions to provide for them, and
in general represent something negative to their
elders. So they are fated to fail at life. Right?
December 21,
WRONG!
They’ve been described as “incredibly ambitious.”
They are materialistic, tech savvy, and mobile.
The fact that they are not as willing as Boomers to live and
die for the company is simply a pragmatic response to how
willing companies are in this society to leave their workers
adrift.
They didn’t get good parenting and family models, but that
hasn’t kept them from attempting their own.
December 21,
WRONG!
They are pairing up and starting families, although they have
learned from their parent's mistakes:
They are marrying later, having kids later, and want to spend
more time with family.
While 63% are dissatisfied with the way things are going in
the U.S., many see the individualism and resourcefulness
built up through their childhoods as the generation’s
saviors.
December 21,
Myth # 3
They are angry, spiteful
contrarians.
They disregard anything of value, denigrate anything
purposeful and thumb their noses at anything
meaningful. Right?
December 21,
WRONG!
They might be the first modern generation with a realistic
view of the world. Unlike “the silent generation” that grew
up during World War II and believed in institutions and
conforming, or the Baby Boomers who believed in
rebellion and alternative community, Gen-Xers believe in
themselves.
They are actually the opposite of angry and spiteful. Along
with their healthy skepticism comes an ironic complacency
about their lot in life and an almost comical embrace of it.
December 21,
WRONG!
They are more accepting of alternative lifestyles, quirky
personal appearances, cultural and racial differences, and
outrageous viewpoints than the generation that preceded
them, which was supposedly devoted to counter-cultural
pursuits.
They are less judgmental of people, events, art,
entertainment. Boomers find Howard Stern controversial.
Gen-Xers find him at 92.3 FM. They like him or they
don’t, but they don’t find him controversial.
December 21,
WRONG!
Disregard value?
It’s quite the opposite. They find value in more things than
their elders do because they are less likely to look askance
at things that bring them joy, pleasure, relief, or even
transient amusement.
December 21,
Myth # 4
They have nothing new or
important to offer the world.
Right?
December 21,
WRONG!
They are the generation doing stuff.
They are the ones getting their heads cracked open in protests
on the streets of Italy.
They might be the ones who cure cancer and AIDS.
They made the movie “Swingers.”
They continually revolutionize the world with hip-hop music
and fashion.
They are heavy shoppers, dominating the purchase of CDs,
athletic shoes, movies, fast food, cosmetics and outdoor
equipment.
December 21,
WRONG!
Popular culture is their culture. They don’t look down on it.
Guilty pleasures are still pleasures, and pleasure – given the
hand they’ve been dealt – is good.
December 21,
Myth # 5
They are just gloomy.
Right?
December 21,
WRONG!
To Gen-Xers, sex means AIDS and drugs mean addiction.
But again, that’s realism. Not gloominess.
They like fun. They goof off. They watch TV.
And they watch TV differently from Boomers.
Boomers thought TV could inspire, teach, reveal and
entertain.
Gen-Xers understand it’s a necessary appliance of life – a
talking toaster.
December 21,
WRONG!
Boomers watched Leonard Bernstein conduct the New York
Philharmonic on CBS on Sunday afternoon Young
People’s Concerts.
Gen-Xers watch Johnny Knoxville ski downhill inside a
shithouse.
December 21,
Myth # 6
You can’t own Generation X.
Well, this is probably true.
Theirs is the most desirable demographic target, and most of
television is made for them.
But no television marketers focus exclusively on them.
Why? Because they’re scared.
They’re afraid Generation X is too disparate, too dyspeptic,
too cynical and too savvy to fall for TV’s usual line of
baloney. And they’re right.
December 21,
You can’t own Generation X.
But you can win them.
Winning someone’s heart and mind is harder work
than “owning” them.
You own your car, but you win the respect and
loyalty of your friends and loved ones every day.
It requires that you be there for them round the
clock, in a host of ways large and small.
It requires empathy, wit, and honesty. And all of the
above requires a certain kind of hard work.
December 21,
Everybody still here? Okay good.
Let’s take a look at how some successful networks
position themselves. . .
December 21,
Successful networks fall into
one of four categories:
1. Broadcasters -- still trying to be all things to all people.
2. Networks that are based around a specific subject or
art-form category.
3. Networks overtly based around a certain demo.
4. Networks that covertly attract a demo by creating an
on-air and off-air environment that makes the
demographic feel at home.
December 21,
Group #1
The Broadcasters
There are four of them.
One -- Fox -- is positioned in a way that will be discussed
more in a couple of pages.
The position of the other three is basically “We are the
establishment. We have always been here. We provide
everything for everyone.”
They still pack enough clout to make it necessary for the rest
of us to scurry for our niches.
December 21,
Group #2
Subject or art-form positioners
MTV
VH-1
Comedy Central
Cartoon Network
CNN
ESPN
December 21,
Group #2
Subject or art-form positioners
All of these -- Sports, Comedy, Music, News, Cartoons –
are universally accepted and easily understood categories.
So in terms of positioning, these networks have a relatively
easy job.
(Although let’s keep in mind that none of them were so easy
when they were starting out. They had to work hard then,
too.)
But The New TNN doesn’t have an easily understood subject
or art form category to build our network around.
We must look elsewhere to find our success role model.
December 21,
Group #3
Demographic positioners
Kids, African-Americans, Protestants, and Koreans (or
Mexicans, Italians, etc.) are all easily understandable
categories. MTV and VH-1 show up in this list as well,
because while their initial draw is music, age is at least as
important an element in defining both networks.
December 21,
Group #3
Demographic positioners
In fact, music is often just their calling card, their
“foot in the door.”
Both of the biggest “music networks” could really be seen as
General Entertainment networks – for Generation Y and
the Baby Boomers, respectively.
They use music (and the attitudes music evokes) as the
launching pad for the movies, documentaries, game shows,
sitcoms and even news shows they run on a regular basis.
December 21,
Group #3
Demographic positioners
This concept of “attitude” being used to spin “General
Entertainment” will play a big part in our discussion about
positioning The New TNN.
December 21,
Group #3
Environmental positioners
There are a few examples of this fourth group – the group
that has successfully positioned themselves by creating an
on and off-air environment that attracts a certain group.
Nick-at-Nite
TV Land (NAN’s spin-off)
Fox
December 21,
FOX Network
You might argue that FOX belongs back in the Broadcasters
group, or in the Demographic group, since the “fourth
network” was very outspoken about its intention to be
another broadcast network aimed at a younger audience.
But Rupert Murdoch’s audacious challenge to the Big Three
owes more to on and off-air attitude that in fact spoke the
language of a younger audience than it does to any
demographic declarations.
December 21,
FOX Network
The FOX network has an on air look and feel that is edgier
and, well, more MTV than the other Broadcasters.
It runs ads about itself that express that edge. And shows like
“Married With Children,” “The Simpsons,” “The X Files,”
“Cops” and more recently “Family Guy,” “Ally McBeal,”
and “Temptation Island” show that the 4th network had
(and has) the courage of its convictions.
December 21,
FOX Network
FOX still takes the classic Broadcast network position of
being all things to all people – providing sports, sitcoms
and dramas.
But in its swagger, and its far-fewer-holds-barred attitude it
said “we are all things to all people of a certain age. Old
farts need not apply.”
December 21,
FOX Network
Of course the more youthful minded Old Farts do apply, as do
the more sophisticated younger set. And FOX sees to it
that they all get brought along for the ride.
Anyone who saw the World Series this year witnessed a
“FOX-ification” of our most staid of national past times.
The use of tension-producing music and sound effects, the
quick-cut, grainy montages before the games and in the
breaks, all put a subtle but effective new spin on baseball
-- baseball! -- that made it distinctly FOX.
December 21,
Nick-at-Nite (and TV Land)
This network is now a cable-household word. But when it
started out it had many of the same challenges that
now face TNN.
It was nothing but a bunch of old black and white shows –
the best its parent Nickelodeon could afford at the time.
The challenge was to find a way to make those shows more
valuable on Nick-at-Nite than they were anywhere else.
And the solution was to create a kind of theme park --
TV Land -- with the shows as the rides.
December 21,
Nick-at-Nite (and TV Land)
Nick-at-Nite drew upon the shared experience of people who
had grown up with these shows.
The “TV Land” attitude and creative executions gave
everyone a feeling that there was a way to enjoy these
shows in a contemporary context.
And it had a happy battle cry that summed up the entire
experience:
“Hello Out There From TV Land!”
December 21,
Nick-at-Nite (and TV Land)
Nick-at-Nite created a world that surrounded the programs,
a world that gave nostalgic baby boomers a sense of
belonging – not to a particular program but to
an entire network.
Mr. Ed was identical no matter what channel it appeared on,
of course, of course. But it was funnier on Nick-at-Nite,
because Nick-at-Nite was the kind of zoned out, left field,
goofy place that the Boomers felt that they wanted to be.
December 21,
“Hello Out There From TV Land!” was more than just an
advertising slogan. In its good natured goofiness it
announced an alternative universe, a place where the
Boomer audience could journey back to the always sunny,
always silly realm of their youthful shared experience.
There was a sense that the people presenting the TV Land
theme park “got it.” That they were sitting right there
next to you enjoying those old shows, just like you were.
December 21,
But we can’t draw a direct analogy between
Generation X and the Baby Boomers.
December 21,
Gen-X did not enter into young adulthood expecting
to rid the world of fascism, racism, pollution and
war, and get rich and famous in the process.
The unambiguous optimism of the Nick at Nite
position -- “Hello Out There From TV Land!” --
would not work for X.
December 21,
Why?
Because Generation X lives in an ambiguous
universe.
December 21,
Generation X = Ambiguity
Gen-Xers grew up with an ambiguous set of assumptions.
The world is probably broken beyond repair, but we have to
try to fix it anyway.
There probably is no career for me, but I’ve got to try to
build one anyway.
My government can’t be trusted, but I’ve got to vote
and be a good citizen anyway.
Relationships tend to go bad and marriage leads to divorce,
but I’ve got to try to build a family anyway.
December 21,
Generation X = Ambiguity
And their biggest pop culture statements speak this
ambiguity fluently.
December 21,
Ambiguous Movies
Was Michael Douglas in Fatal Attraction the victim or the
perpetrator of his woes?
Were the Pulp Fiction characters funny, colorful denizens of
the underworld, or horrifying creeps?
Were Thelma and Louise feminist heroes or homicidal
(and eventually suicidal) sociopaths?
Was the English Patient a genuine romantic, or a traitor and
philanderer when he sold secrets to the Nazis in a vain
attempt to rejoin his true love with whom he’d been
committing adultery?
The answer to these questions is: Both.
December 21,
Ambiguous Movies
Who is the most compelling character in
Silence of the Lambs? Hannibal Lecter, right?
The cannibalistic monster. In the end he gets
away, and the audience smiles, while their flesh
crawls.
You can’t get much more ambiguous than that.
December 21,
Ambiguous Music
Madonna’s whole career has been elaborate,
carefully crafted ambiguous messages: Her name
is Madonna. She dresses like anything but.
She was “Like a Virgin”, meaning she wasn’t one.
But she still had an innocent spirit.
We could analyze every step of her career this way,
ending up with: she’s a serious artist; she’s pure
packaging.
Which is it? The answer is: Both.
December 21,
Ambiguous TV
TV shows like Miami Vice, Seinfeld, The X-Files,
The Sopranos, Jerry Springer, The Simpsons,
South Park, Temptation Island, Ally McBeal and
The Practice, are crawling with ambiguity.
December 21,
Ambiguous TV
What attracts Xers to these shows and these
characters?
It’s that the foul-mouthed kids; the narcissistic
New York friends; the paranoid FBI agents; the
charming, Prozac taking gangster; the morally and
ethically conflicted lawyers; and the chair-
flinging, righteously indignant cuckolds, are all
reflections of an Xer’s own ambiguity.
December 21,
Ambiguous TV
All those TV creatures are not quite sure what they
stand for, not quite getting what they want, not
quite guilty, not quite innocent.
December 21,
To speak to Generation X, we
have to go ambiguous
We don’t need irony, per se (although we’ll use it
when it’s useful). Irony is language that says one
thing and means something else.
We need honest ambiguity.
December 21,
To speak to Generation X, we
have to go ambiguous
We need language that honestly speaks on several
levels at once.
We need language that will attract Gen-Xers and
make them feel The New TNN gets them, just as
Nick at Nite attracted Baby Boomers and made
them feel the network got who they were.
December 21,
To speak to Generation X, we
have to go ambiguous
We need language that will support all the
programming we have now -- but allow us to give
it a new twist – and point us toward future
acquisitions and original development.
We need language that will help us make on-air
promos and advertisements.
We need language that will give executives
something to say when asked about this one
among many Viacom-owned cable networks.
December 21,
To speak to Generation X, we
have to go ambiguous
We need language that recognizes there is no
TV Land – no place with picnic tables and
canned laughter – that makes Gen-xers feel warm.
But language that still understands that TV is central
to their lives the way it never has been before for
any previous demo.
December 21,
Time out – in what way is TV central to their lives
the way it never was before?
December 21,
TV was part of mass culture.
Now it is all of mass culture.
It is like the electricity that powers it.
There was a time in our history when people debated
the goodness or badness of electrical lights. Were
they a positive or negative advancement?
Now, it’s just something we use.
December 21,
TV was part of mass culture.
Now it is all of mass culture.
Like TV. You never hear people debating whether
TV is good or bad anymore. They might debate
certain shows.
But TV is taken for granted.
December 21,
TV was part of mass culture.
Now it is all of mass culture.
You need TV. And for Gen-Xers – the real latch-
key generation – it is even more vital.
TV is comfort, mama, nightlight, friend.
The generation that can find nothing to depend on
depends on TV.
You may not have a job – but you have Tivo.
December 21,
TV was part of mass culture.
Now it is all of mass culture.
Like the electric lights, it is critical. But trivial too.
TV used to make things important. The
assassination of Oswald. Landing on the moon.
Now, TV makes everything trivial. Nelson Mandela
is released from prison. We throw him a hero’s
parade. TV crews trample each other to beam the
images. And the next day, something new is the
lead.
December 21,
TV was part of mass culture.
Now it is all of mass culture.
Critical. And trivial. Because of TV’s pre-eminent
role in the marketing of anything – TV has
become a part of everything else trying to reach
the Gen-X demo.
December 21,
TV was part of mass culture.
Now it is all of mass culture.
There are no movies today without TV. There is no
music today without TV. Some people find that
kind of sad --
December 21,
Gen-Xers might find that
kind of funny.
Remember that Gen-X acceptance we were
talking about? That avoidance of critical
judgment? Nowhere is it as strongly
indicated as Gen-X’s acceptance of
television.
December 21,
A positioning line for Gen-x
and The New TNN.
We need language:
• that understands this acceptance of TV by the
Gen-X audience.
• that reflects their understanding that it is crap, but that
sometimes it’s really great crap.
• that mirrors how TV has permeated all of our references,
our shared culture and our national intelligence.
• that guides us attitudinally in our messages, programming
and production – without creating the boundaries some
people felt “pop” presented.
December 21,
A positioning line for Gen-X
and The New TNN.
Like “Hello out there from TV Land,” we need a line
that says we get what Gen-X has become. And
where TV fits in for them.
TV isn’t anymore something we watch. To
Generation X, TV is everything they are.
December 21,
A position for the New TNN –
IT’S ALL TV TO ME.
December 21,
IT’S ALL TV TO ME
Is there anything dumber than Baywatch or V.I.P. ? No. Of
course not. But that’s okay, because it’s all TV to me.
Some parents think the WWF teaches kids to use violence to
resolve conflicts but – they’re wrong. It’s all TV to me.
What’s going on in Afghanistan? Well, they showed more
dim green lights on the horizon. You couldn’t see much.
It’s all TV to me.
I missed the president’s speech. What did he say? The same
stuff you’ve been hearing presidents say your whole life.
It’s all TV to me.
December 21,
IT’S ALL TV TO ME
Where’s your girlfriend? We broke up. What happened?
Ahh – she was suffocating. I was controlling. I wasn’t
emotionally available. What’s the difference? It’s all TV
to me.
What’s for dinner? Reruns. I mean, leftovers. It’s all TV to
me.
December 21,
IT’S ALL TV TO ME
and ambiguity.
The attitude of “It’s all TV to me” is wonderfully ambiguous.
The phrase can be accepting or dismissive, depending on how
it is said. It can be referring to TV – or to our lives as TV
has affected them.
Meanwhile, it contains the ambivalence that is so typical of
the Gen-X make-up.
“It’s all TV to me” is neither Trash, nor Excellent. It isn’t
good or bad. Or it’s both. What’s important is, this isn’t a
generation that cares. Because this is not a generation that
deals in extremes.
Stuff just is – use it or don’t.
December 21,
IT’S ALL TV TO ME
How it works for programming and production.
The phrase sums up the attitude of this generation –
Generation X – that is the core of our target demo.
They like TV. They watch it a lot.
But they don’t take it seriously because they don’t take
anything seriously. Especially themselves.
They watch the serious stuff and they watch the silly stuff,
and they regard both things equally. Because if the TV is
on and there’s stuff there, I must still be alive.
December 21,
IT’S ALL TV TO ME
How it works for programming and production.
So we can’t look to the positioning statement to help us limit
what we develop, acquire, or produce.
Because technically any show that’s the right show for the
demos we seek could work for us, and it’s almost silly to
say we should go after the ones that we feel are at the heart
of TV’s popularity.
December 21,
IT’S ALL TV TO ME
How it works for programming and production.
If anything, we might eliminate shows that take themselves
too seriously – that suggest TV’s ability to teach or
enlighten are essential aspects of the show’s appeal.
We could probably do a news show, but it would best if we
did it like Good Day L.A. on FOX, which – at this writing
– is mostly about Tom Cruise.
December 21,
IT’S ALL TV TO ME
How it works for programming and production.
We should probably eliminate shows that play too old,
because old people are too discriminating. Old people
think about whether or not they like the shows they watch,
and we want people to just watch them.
We could say that V.I.P. and Star Trek are better than serious
drama, but isn’t C.S.I. a perfect example of something that
works for the target demo and works perfectly as
television? Wouldn’t 24 be an excellent show to acquire
for our target viewers?
December 21,
IT’S ALL TV TO ME
and “real people” programming.
Real people are at the heart of “It’s all TV to me.” Because
they are the “me.” But that’s not the same as saying real
people have to be at the heart of the programs we make.
It’s more important to focus on a program’s appeal than it is
to focus on its content, as far as real people are concerned.
If a show is diverting, riveting, unimportant, vital, useless,
and essential, it works. In fact, it works best for us if it is
all those things at once – in other words, if it is ambiguous.
December 21,
IT’S ALL TV TO ME
and promotion.
All our on-air promotion has to recognize television’s place
in our audience’s life.
And recognize as well that – to Gen X – there is no such
thing as “a very special episode of ‘Blossom’.” Or a
feeling you’ll experience watching “E.R.” that you’ll
remember “all your life.”
TV affects their lives enormously. But with no impact.
December 21,
IT’S ALL TV TO ME
and promotion.
So our promotion for The Godfather was dead on. Stylish,
gorgeous young swingers at a rave mumble the dialog
along with the movie as they stare up at a giant screen.
We know it by heart. We can’t get enough of it. Our interest
in it is part of our casual addiction to our cultural icons.
But we also understand that “an epic, two-night event” is
something that can be background music at a party.
December 21,
IT’S ALL TV TO ME
and promotion.
Likewise, our “Sunday Special” campaign – where two long
hairs watch our shows while trying products ordered from
TV -- is perfect for us.
First, they have no reverence for the idea that you order
things you plan to keep. Or that, if you’re going to watch
TV, you give it your undivided attention.
Is playing with the products something to do while they are
watching the shows? Or are the shows something that’s on
while they experiment with products?
You tell me. All I know is, this weekend is different from
last week because the AbFlab-Away came in the mail.
December 21,
IT’S ALL TV TO ME
and sales and marketing.
Ad sales is selling 18-49. With a sweet spot of Gen-X
viewers.
That’s what they should continue to sell.
With the added ammunition that we are pursuing this
audience aggressively by promoting in their voice.
December 21,
IT’S ALL TV TO ME
and sales and marketing.
Our intent, in everything we do, is to make Gen-X viewers
comfortable.
To make this a place where they can feel at home.
To not only acquire and create shows targeting them, but to
dream up specials and events that have the same point of
view, and by doing so, create opportunities for advertisers
who have this audience as their goal.
It’s unique in entertainment television today.
December 21,
IT’S ALL TV TO ME
and sales and marketing.
For our affiliate marketing efforts:
We are a company that can point to enormous successes in
marketing to specific generational slices.
We did it with teens and young adults with MTV.
We did it with kids and Nickelodeon.
We did it with boomers and Nick at Nite.
Now we’re doing it with The New TNN.
No one has a network to super serve this audience unless they
have TNN.
It’s the last piece of the puzzle for the MTV Networks group.
December 21,
IT’S ALL TV TO ME
and The National Network.
TNN is the National Network. And TV is, truly, the national
network.
It is the thing that unites us. That informs and diverts us all.
We watch the same stuff our friends watch so we can talk
about it tomorrow.
All the better if those friends are a long-distance phone call or
e-mail away.
December 21,
IT’S ALL TV TO ME
and The National Network.
We are a nation of commoners. And TV is
something that helps to make us all perfectly
common.
The National Network isn’t something to salute or
to revile. It just is.
We are all The National Network.
And it’s all TV to me.
December 21,
THE NEW TNN
and its promises.
Since the positioning statement is attitudinal – and
doesn’t define either a programming or audience
segment –
our promises remain true.
What’s important is how they are applied.
December 21,
THE NEW TNN
and its promises.
The New TNN. (Because we are TV, therefore we
are always new.)
Coast to coast. (We have, and will now always
have, a national and not a regional focus.)
Taking your calls 24 hours a day. (Because our
viewers and their views matter to us.)
It’s all TV to me. (We promise to understand how
TV fits into the lives of our viewers.
December 21,
The New TNN
IT’S ALL TV TO ME.
December 21,
THEN 9.25.01 NOW
Name TNN: the
Nashville
Network
TNN: the
National
Network
The New
TNN: the
National
Network
Positioning country pop Gen-x
Design generic eclectic tbd
December 21,
THEN 9.25.01 NOW
Promises N/A First Pop
Network.
The New
TNN.
Coast to
Coast.
Coast to
Coast.
Taking your
calls…
Taking your
calls…
Pop Stars. It’s all TV to
me.
We Wanna
know…
We’ve got
pop.
December 21,
THEN 9.25.01 NOW
Packaging generic TV <<yes <<yes
Real People << no <<yes <<yes
Phone calls << no <<yes <<yes
Music <<country <<blues <<contemporary
Voice Over <<yes << no <<limited
Lower Thirds << no <<limited <<persistent

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5515304 the-new-tnn

  • 1. December 21, The NEW TNN A Positioning Document By Alan Goodman & Bill Burnett
  • 2. December 21, My husband and I watch TV at the same time in two different rooms. We yell back and forth to each other from the living room to the bedroom, “What are you watching? Quick, switch to Channel 11.” -Gennifer Birnbach, TNN Brand Central
  • 3. December 21, As soon as a commercial comes on I bang to another channel. I’m like, “Come on, come on. I’ve got TV to watch.” -Diane Robina, TNN V.P. General Manager
  • 4. December 21, HOFFMAN: What does he mean, the war is over? DE NIRO: It’s over. HOFFMAN: This is my war. I’ll decide when it’s over. DE NIRO: The war is over. I saw it on TV. -“Wag the Dog”
  • 5. December 21, First, a quick refresher course.
  • 6. December 21, Why position? Positioning is essential to the success of any product. Whether it’s a tube of toothpaste, a luxury car, or a cable television network, every product needs to occupy a unique place in the minds and hearts of the consumers -- and in the minds and hearts of the people who make the product.
  • 7. December 21, Why position? A well-crafted position should serve as the yardstick against which we measure every decision we make about our “product,” both internally and externally.
  • 8. December 21, Why position? Internally, positioning will help us answer these questions:
  • 9. December 21, Why position? What kind of network are we? What do we do? What do we say? What do we look like? What do we sound like?
  • 10. December 21, Why position? Who is our audience? What programs should we run? What programs should we not run -- even if they give us a bounce in the ratings -- simply because they’re “not us”?
  • 11. December 21, Why position? Externally, positioning will help define us to the world:
  • 12. December 21, Why position? What can the public expect from TNN? Why should they even bother to tune in? What segment of the viewing public is TNN for?
  • 13. December 21, Why position? And the most important positioning question: What unique quality do we offer that viewers can’t get anywhere else?
  • 14. December 21, Positioning The New TNN: The Good News and The Bad News
  • 15. December 21, First, the bad news. . . TNN has been around for a long, long time. It has had many faces over the years. It’s been Country. It’s been Pop. And it’s been a lot of things in between. But nothing has clicked.
  • 16. December 21, First, the bad news. . . Two decades of unclear or misguided marketing and programming concepts have given people a chance to encounter TNN and form a wide variety of opinions -- mostly negative. Many have written TNN off as an aging, paunchy, Middle American mediocrity.
  • 17. December 21, First, the bad news. . . Some have paid enough attention to decide we are the Wrestling Channel, with filler material between matches. Quite a few confuse us with TNT or other three letter “T” networks. Or they’re behind the times and think we’re still The Nashville Network.
  • 18. December 21, The hardest positioning job in the world is to reverse a bunch of garbled negative preconceptions.
  • 19. December 21, The good news. . . sort of. . . On the positive side, the single biggest impression TNN has made on the cable-ready public is a shrug. A shrug and maybe a yawn. Most people don’t know anything about TNN, and to the extent they know, they don’t care.
  • 20. December 21, The good news. . . sort of. . . Which means that we can make fundamental changes, and create “The New TNN” without running the risk of offending to many people.
  • 21. December 21, THE NEW TNN POSITION:
  • 22. December 21, THE NEW TNN POSITION: The New TNN is going to become: the General Entertainment network for 25-35 year olds – a demographic commonly known as “Generation X.”
  • 23. December 21, Now, we know what you’re thinking. . .
  • 25. December 21, Do we really think TNN can become the cable home-base for a bunch of jaded, doom-and-gloomers, the most cynical, media savvy generation in history? Gen-Xers probably think TNN stands for “The Nothing Network.” We can’t snow them into being “targeted.” They’ll laugh us off the transponder.
  • 26. December 21, Yes, but wait. . . it gets worse.
  • 27. December 21, We intend to become “The General Entertainment Network for Generation X” without using the words “General Entertainment” or “Generation X”. We’re gluttons for punishment.
  • 28. December 21, “General Entertainment” is out because it’s a term -- and a concept -- that everyone from advertisers to our boss despises. Who needs General Entertainment on cable when they can get it bigger and better from the Broadcasters? And “Generation X” is an obvious no-no, guaranteed to drive the audience away. (Though it might be fine to tell advertisers Gen X is our target.)
  • 29. December 21, There will be no “I Want My TNN” campaign for us. We’ll have to be more clever; more subtle. We need to fly in under the radar, capture those hearts and minds (and eyeballs), and emerge six months to a year from now as the new bright star on the cable horizon.
  • 30. December 21, But before we drop the whole idea and start cleaning out our cubicles, let’s take a look at some myths and facts about this thing called “X”. . .
  • 31. December 21, Myth # 1 Generation X is an insignificant crowd of slackers. They dress in baggy jeans and thrift store rags. They have no sense of purpose or direction. No initiative. They are apathetic about the future. Right?
  • 32. December 21, WRONG! They comprise an audience of 48 million. 54% of Gen-Xers have completed or enrolled in more than one year of college. Despite the fact that more of them believe they will see a UFO than a social security check – or maybe in reaction to it -- more Gen-Xers secure funds in retirement plans than Boomers at this age. 40% invest in mutual finds. They contribute to political campaigns. And 42% thought it was worthwhile to call a politician.
  • 33. December 21, Myth # 2 They have no emotional or financial future. They grew up alone at home after school. They face bleak job prospects, have no faith in politicians or institutions to provide for them, and in general represent something negative to their elders. So they are fated to fail at life. Right?
  • 34. December 21, WRONG! They’ve been described as “incredibly ambitious.” They are materialistic, tech savvy, and mobile. The fact that they are not as willing as Boomers to live and die for the company is simply a pragmatic response to how willing companies are in this society to leave their workers adrift. They didn’t get good parenting and family models, but that hasn’t kept them from attempting their own.
  • 35. December 21, WRONG! They are pairing up and starting families, although they have learned from their parent's mistakes: They are marrying later, having kids later, and want to spend more time with family. While 63% are dissatisfied with the way things are going in the U.S., many see the individualism and resourcefulness built up through their childhoods as the generation’s saviors.
  • 36. December 21, Myth # 3 They are angry, spiteful contrarians. They disregard anything of value, denigrate anything purposeful and thumb their noses at anything meaningful. Right?
  • 37. December 21, WRONG! They might be the first modern generation with a realistic view of the world. Unlike “the silent generation” that grew up during World War II and believed in institutions and conforming, or the Baby Boomers who believed in rebellion and alternative community, Gen-Xers believe in themselves. They are actually the opposite of angry and spiteful. Along with their healthy skepticism comes an ironic complacency about their lot in life and an almost comical embrace of it.
  • 38. December 21, WRONG! They are more accepting of alternative lifestyles, quirky personal appearances, cultural and racial differences, and outrageous viewpoints than the generation that preceded them, which was supposedly devoted to counter-cultural pursuits. They are less judgmental of people, events, art, entertainment. Boomers find Howard Stern controversial. Gen-Xers find him at 92.3 FM. They like him or they don’t, but they don’t find him controversial.
  • 39. December 21, WRONG! Disregard value? It’s quite the opposite. They find value in more things than their elders do because they are less likely to look askance at things that bring them joy, pleasure, relief, or even transient amusement.
  • 40. December 21, Myth # 4 They have nothing new or important to offer the world. Right?
  • 41. December 21, WRONG! They are the generation doing stuff. They are the ones getting their heads cracked open in protests on the streets of Italy. They might be the ones who cure cancer and AIDS. They made the movie “Swingers.” They continually revolutionize the world with hip-hop music and fashion. They are heavy shoppers, dominating the purchase of CDs, athletic shoes, movies, fast food, cosmetics and outdoor equipment.
  • 42. December 21, WRONG! Popular culture is their culture. They don’t look down on it. Guilty pleasures are still pleasures, and pleasure – given the hand they’ve been dealt – is good.
  • 43. December 21, Myth # 5 They are just gloomy. Right?
  • 44. December 21, WRONG! To Gen-Xers, sex means AIDS and drugs mean addiction. But again, that’s realism. Not gloominess. They like fun. They goof off. They watch TV. And they watch TV differently from Boomers. Boomers thought TV could inspire, teach, reveal and entertain. Gen-Xers understand it’s a necessary appliance of life – a talking toaster.
  • 45. December 21, WRONG! Boomers watched Leonard Bernstein conduct the New York Philharmonic on CBS on Sunday afternoon Young People’s Concerts. Gen-Xers watch Johnny Knoxville ski downhill inside a shithouse.
  • 46. December 21, Myth # 6 You can’t own Generation X. Well, this is probably true. Theirs is the most desirable demographic target, and most of television is made for them. But no television marketers focus exclusively on them. Why? Because they’re scared. They’re afraid Generation X is too disparate, too dyspeptic, too cynical and too savvy to fall for TV’s usual line of baloney. And they’re right.
  • 47. December 21, You can’t own Generation X. But you can win them. Winning someone’s heart and mind is harder work than “owning” them. You own your car, but you win the respect and loyalty of your friends and loved ones every day. It requires that you be there for them round the clock, in a host of ways large and small. It requires empathy, wit, and honesty. And all of the above requires a certain kind of hard work.
  • 48. December 21, Everybody still here? Okay good. Let’s take a look at how some successful networks position themselves. . .
  • 49. December 21, Successful networks fall into one of four categories: 1. Broadcasters -- still trying to be all things to all people. 2. Networks that are based around a specific subject or art-form category. 3. Networks overtly based around a certain demo. 4. Networks that covertly attract a demo by creating an on-air and off-air environment that makes the demographic feel at home.
  • 50. December 21, Group #1 The Broadcasters There are four of them. One -- Fox -- is positioned in a way that will be discussed more in a couple of pages. The position of the other three is basically “We are the establishment. We have always been here. We provide everything for everyone.” They still pack enough clout to make it necessary for the rest of us to scurry for our niches.
  • 51. December 21, Group #2 Subject or art-form positioners MTV VH-1 Comedy Central Cartoon Network CNN ESPN
  • 52. December 21, Group #2 Subject or art-form positioners All of these -- Sports, Comedy, Music, News, Cartoons – are universally accepted and easily understood categories. So in terms of positioning, these networks have a relatively easy job. (Although let’s keep in mind that none of them were so easy when they were starting out. They had to work hard then, too.) But The New TNN doesn’t have an easily understood subject or art form category to build our network around. We must look elsewhere to find our success role model.
  • 53. December 21, Group #3 Demographic positioners Kids, African-Americans, Protestants, and Koreans (or Mexicans, Italians, etc.) are all easily understandable categories. MTV and VH-1 show up in this list as well, because while their initial draw is music, age is at least as important an element in defining both networks.
  • 54. December 21, Group #3 Demographic positioners In fact, music is often just their calling card, their “foot in the door.” Both of the biggest “music networks” could really be seen as General Entertainment networks – for Generation Y and the Baby Boomers, respectively. They use music (and the attitudes music evokes) as the launching pad for the movies, documentaries, game shows, sitcoms and even news shows they run on a regular basis.
  • 55. December 21, Group #3 Demographic positioners This concept of “attitude” being used to spin “General Entertainment” will play a big part in our discussion about positioning The New TNN.
  • 56. December 21, Group #3 Environmental positioners There are a few examples of this fourth group – the group that has successfully positioned themselves by creating an on and off-air environment that attracts a certain group. Nick-at-Nite TV Land (NAN’s spin-off) Fox
  • 57. December 21, FOX Network You might argue that FOX belongs back in the Broadcasters group, or in the Demographic group, since the “fourth network” was very outspoken about its intention to be another broadcast network aimed at a younger audience. But Rupert Murdoch’s audacious challenge to the Big Three owes more to on and off-air attitude that in fact spoke the language of a younger audience than it does to any demographic declarations.
  • 58. December 21, FOX Network The FOX network has an on air look and feel that is edgier and, well, more MTV than the other Broadcasters. It runs ads about itself that express that edge. And shows like “Married With Children,” “The Simpsons,” “The X Files,” “Cops” and more recently “Family Guy,” “Ally McBeal,” and “Temptation Island” show that the 4th network had (and has) the courage of its convictions.
  • 59. December 21, FOX Network FOX still takes the classic Broadcast network position of being all things to all people – providing sports, sitcoms and dramas. But in its swagger, and its far-fewer-holds-barred attitude it said “we are all things to all people of a certain age. Old farts need not apply.”
  • 60. December 21, FOX Network Of course the more youthful minded Old Farts do apply, as do the more sophisticated younger set. And FOX sees to it that they all get brought along for the ride. Anyone who saw the World Series this year witnessed a “FOX-ification” of our most staid of national past times. The use of tension-producing music and sound effects, the quick-cut, grainy montages before the games and in the breaks, all put a subtle but effective new spin on baseball -- baseball! -- that made it distinctly FOX.
  • 61. December 21, Nick-at-Nite (and TV Land) This network is now a cable-household word. But when it started out it had many of the same challenges that now face TNN. It was nothing but a bunch of old black and white shows – the best its parent Nickelodeon could afford at the time. The challenge was to find a way to make those shows more valuable on Nick-at-Nite than they were anywhere else. And the solution was to create a kind of theme park -- TV Land -- with the shows as the rides.
  • 62. December 21, Nick-at-Nite (and TV Land) Nick-at-Nite drew upon the shared experience of people who had grown up with these shows. The “TV Land” attitude and creative executions gave everyone a feeling that there was a way to enjoy these shows in a contemporary context. And it had a happy battle cry that summed up the entire experience: “Hello Out There From TV Land!”
  • 63. December 21, Nick-at-Nite (and TV Land) Nick-at-Nite created a world that surrounded the programs, a world that gave nostalgic baby boomers a sense of belonging – not to a particular program but to an entire network. Mr. Ed was identical no matter what channel it appeared on, of course, of course. But it was funnier on Nick-at-Nite, because Nick-at-Nite was the kind of zoned out, left field, goofy place that the Boomers felt that they wanted to be.
  • 64. December 21, “Hello Out There From TV Land!” was more than just an advertising slogan. In its good natured goofiness it announced an alternative universe, a place where the Boomer audience could journey back to the always sunny, always silly realm of their youthful shared experience. There was a sense that the people presenting the TV Land theme park “got it.” That they were sitting right there next to you enjoying those old shows, just like you were.
  • 65. December 21, But we can’t draw a direct analogy between Generation X and the Baby Boomers.
  • 66. December 21, Gen-X did not enter into young adulthood expecting to rid the world of fascism, racism, pollution and war, and get rich and famous in the process. The unambiguous optimism of the Nick at Nite position -- “Hello Out There From TV Land!” -- would not work for X.
  • 67. December 21, Why? Because Generation X lives in an ambiguous universe.
  • 68. December 21, Generation X = Ambiguity Gen-Xers grew up with an ambiguous set of assumptions. The world is probably broken beyond repair, but we have to try to fix it anyway. There probably is no career for me, but I’ve got to try to build one anyway. My government can’t be trusted, but I’ve got to vote and be a good citizen anyway. Relationships tend to go bad and marriage leads to divorce, but I’ve got to try to build a family anyway.
  • 69. December 21, Generation X = Ambiguity And their biggest pop culture statements speak this ambiguity fluently.
  • 70. December 21, Ambiguous Movies Was Michael Douglas in Fatal Attraction the victim or the perpetrator of his woes? Were the Pulp Fiction characters funny, colorful denizens of the underworld, or horrifying creeps? Were Thelma and Louise feminist heroes or homicidal (and eventually suicidal) sociopaths? Was the English Patient a genuine romantic, or a traitor and philanderer when he sold secrets to the Nazis in a vain attempt to rejoin his true love with whom he’d been committing adultery? The answer to these questions is: Both.
  • 71. December 21, Ambiguous Movies Who is the most compelling character in Silence of the Lambs? Hannibal Lecter, right? The cannibalistic monster. In the end he gets away, and the audience smiles, while their flesh crawls. You can’t get much more ambiguous than that.
  • 72. December 21, Ambiguous Music Madonna’s whole career has been elaborate, carefully crafted ambiguous messages: Her name is Madonna. She dresses like anything but. She was “Like a Virgin”, meaning she wasn’t one. But she still had an innocent spirit. We could analyze every step of her career this way, ending up with: she’s a serious artist; she’s pure packaging. Which is it? The answer is: Both.
  • 73. December 21, Ambiguous TV TV shows like Miami Vice, Seinfeld, The X-Files, The Sopranos, Jerry Springer, The Simpsons, South Park, Temptation Island, Ally McBeal and The Practice, are crawling with ambiguity.
  • 74. December 21, Ambiguous TV What attracts Xers to these shows and these characters? It’s that the foul-mouthed kids; the narcissistic New York friends; the paranoid FBI agents; the charming, Prozac taking gangster; the morally and ethically conflicted lawyers; and the chair- flinging, righteously indignant cuckolds, are all reflections of an Xer’s own ambiguity.
  • 75. December 21, Ambiguous TV All those TV creatures are not quite sure what they stand for, not quite getting what they want, not quite guilty, not quite innocent.
  • 76. December 21, To speak to Generation X, we have to go ambiguous We don’t need irony, per se (although we’ll use it when it’s useful). Irony is language that says one thing and means something else. We need honest ambiguity.
  • 77. December 21, To speak to Generation X, we have to go ambiguous We need language that honestly speaks on several levels at once. We need language that will attract Gen-Xers and make them feel The New TNN gets them, just as Nick at Nite attracted Baby Boomers and made them feel the network got who they were.
  • 78. December 21, To speak to Generation X, we have to go ambiguous We need language that will support all the programming we have now -- but allow us to give it a new twist – and point us toward future acquisitions and original development. We need language that will help us make on-air promos and advertisements. We need language that will give executives something to say when asked about this one among many Viacom-owned cable networks.
  • 79. December 21, To speak to Generation X, we have to go ambiguous We need language that recognizes there is no TV Land – no place with picnic tables and canned laughter – that makes Gen-xers feel warm. But language that still understands that TV is central to their lives the way it never has been before for any previous demo.
  • 80. December 21, Time out – in what way is TV central to their lives the way it never was before?
  • 81. December 21, TV was part of mass culture. Now it is all of mass culture. It is like the electricity that powers it. There was a time in our history when people debated the goodness or badness of electrical lights. Were they a positive or negative advancement? Now, it’s just something we use.
  • 82. December 21, TV was part of mass culture. Now it is all of mass culture. Like TV. You never hear people debating whether TV is good or bad anymore. They might debate certain shows. But TV is taken for granted.
  • 83. December 21, TV was part of mass culture. Now it is all of mass culture. You need TV. And for Gen-Xers – the real latch- key generation – it is even more vital. TV is comfort, mama, nightlight, friend. The generation that can find nothing to depend on depends on TV. You may not have a job – but you have Tivo.
  • 84. December 21, TV was part of mass culture. Now it is all of mass culture. Like the electric lights, it is critical. But trivial too. TV used to make things important. The assassination of Oswald. Landing on the moon. Now, TV makes everything trivial. Nelson Mandela is released from prison. We throw him a hero’s parade. TV crews trample each other to beam the images. And the next day, something new is the lead.
  • 85. December 21, TV was part of mass culture. Now it is all of mass culture. Critical. And trivial. Because of TV’s pre-eminent role in the marketing of anything – TV has become a part of everything else trying to reach the Gen-X demo.
  • 86. December 21, TV was part of mass culture. Now it is all of mass culture. There are no movies today without TV. There is no music today without TV. Some people find that kind of sad --
  • 87. December 21, Gen-Xers might find that kind of funny. Remember that Gen-X acceptance we were talking about? That avoidance of critical judgment? Nowhere is it as strongly indicated as Gen-X’s acceptance of television.
  • 88. December 21, A positioning line for Gen-x and The New TNN. We need language: • that understands this acceptance of TV by the Gen-X audience. • that reflects their understanding that it is crap, but that sometimes it’s really great crap. • that mirrors how TV has permeated all of our references, our shared culture and our national intelligence. • that guides us attitudinally in our messages, programming and production – without creating the boundaries some people felt “pop” presented.
  • 89. December 21, A positioning line for Gen-X and The New TNN. Like “Hello out there from TV Land,” we need a line that says we get what Gen-X has become. And where TV fits in for them. TV isn’t anymore something we watch. To Generation X, TV is everything they are.
  • 90. December 21, A position for the New TNN – IT’S ALL TV TO ME.
  • 91. December 21, IT’S ALL TV TO ME Is there anything dumber than Baywatch or V.I.P. ? No. Of course not. But that’s okay, because it’s all TV to me. Some parents think the WWF teaches kids to use violence to resolve conflicts but – they’re wrong. It’s all TV to me. What’s going on in Afghanistan? Well, they showed more dim green lights on the horizon. You couldn’t see much. It’s all TV to me. I missed the president’s speech. What did he say? The same stuff you’ve been hearing presidents say your whole life. It’s all TV to me.
  • 92. December 21, IT’S ALL TV TO ME Where’s your girlfriend? We broke up. What happened? Ahh – she was suffocating. I was controlling. I wasn’t emotionally available. What’s the difference? It’s all TV to me. What’s for dinner? Reruns. I mean, leftovers. It’s all TV to me.
  • 93. December 21, IT’S ALL TV TO ME and ambiguity. The attitude of “It’s all TV to me” is wonderfully ambiguous. The phrase can be accepting or dismissive, depending on how it is said. It can be referring to TV – or to our lives as TV has affected them. Meanwhile, it contains the ambivalence that is so typical of the Gen-X make-up. “It’s all TV to me” is neither Trash, nor Excellent. It isn’t good or bad. Or it’s both. What’s important is, this isn’t a generation that cares. Because this is not a generation that deals in extremes. Stuff just is – use it or don’t.
  • 94. December 21, IT’S ALL TV TO ME How it works for programming and production. The phrase sums up the attitude of this generation – Generation X – that is the core of our target demo. They like TV. They watch it a lot. But they don’t take it seriously because they don’t take anything seriously. Especially themselves. They watch the serious stuff and they watch the silly stuff, and they regard both things equally. Because if the TV is on and there’s stuff there, I must still be alive.
  • 95. December 21, IT’S ALL TV TO ME How it works for programming and production. So we can’t look to the positioning statement to help us limit what we develop, acquire, or produce. Because technically any show that’s the right show for the demos we seek could work for us, and it’s almost silly to say we should go after the ones that we feel are at the heart of TV’s popularity.
  • 96. December 21, IT’S ALL TV TO ME How it works for programming and production. If anything, we might eliminate shows that take themselves too seriously – that suggest TV’s ability to teach or enlighten are essential aspects of the show’s appeal. We could probably do a news show, but it would best if we did it like Good Day L.A. on FOX, which – at this writing – is mostly about Tom Cruise.
  • 97. December 21, IT’S ALL TV TO ME How it works for programming and production. We should probably eliminate shows that play too old, because old people are too discriminating. Old people think about whether or not they like the shows they watch, and we want people to just watch them. We could say that V.I.P. and Star Trek are better than serious drama, but isn’t C.S.I. a perfect example of something that works for the target demo and works perfectly as television? Wouldn’t 24 be an excellent show to acquire for our target viewers?
  • 98. December 21, IT’S ALL TV TO ME and “real people” programming. Real people are at the heart of “It’s all TV to me.” Because they are the “me.” But that’s not the same as saying real people have to be at the heart of the programs we make. It’s more important to focus on a program’s appeal than it is to focus on its content, as far as real people are concerned. If a show is diverting, riveting, unimportant, vital, useless, and essential, it works. In fact, it works best for us if it is all those things at once – in other words, if it is ambiguous.
  • 99. December 21, IT’S ALL TV TO ME and promotion. All our on-air promotion has to recognize television’s place in our audience’s life. And recognize as well that – to Gen X – there is no such thing as “a very special episode of ‘Blossom’.” Or a feeling you’ll experience watching “E.R.” that you’ll remember “all your life.” TV affects their lives enormously. But with no impact.
  • 100. December 21, IT’S ALL TV TO ME and promotion. So our promotion for The Godfather was dead on. Stylish, gorgeous young swingers at a rave mumble the dialog along with the movie as they stare up at a giant screen. We know it by heart. We can’t get enough of it. Our interest in it is part of our casual addiction to our cultural icons. But we also understand that “an epic, two-night event” is something that can be background music at a party.
  • 101. December 21, IT’S ALL TV TO ME and promotion. Likewise, our “Sunday Special” campaign – where two long hairs watch our shows while trying products ordered from TV -- is perfect for us. First, they have no reverence for the idea that you order things you plan to keep. Or that, if you’re going to watch TV, you give it your undivided attention. Is playing with the products something to do while they are watching the shows? Or are the shows something that’s on while they experiment with products? You tell me. All I know is, this weekend is different from last week because the AbFlab-Away came in the mail.
  • 102. December 21, IT’S ALL TV TO ME and sales and marketing. Ad sales is selling 18-49. With a sweet spot of Gen-X viewers. That’s what they should continue to sell. With the added ammunition that we are pursuing this audience aggressively by promoting in their voice.
  • 103. December 21, IT’S ALL TV TO ME and sales and marketing. Our intent, in everything we do, is to make Gen-X viewers comfortable. To make this a place where they can feel at home. To not only acquire and create shows targeting them, but to dream up specials and events that have the same point of view, and by doing so, create opportunities for advertisers who have this audience as their goal. It’s unique in entertainment television today.
  • 104. December 21, IT’S ALL TV TO ME and sales and marketing. For our affiliate marketing efforts: We are a company that can point to enormous successes in marketing to specific generational slices. We did it with teens and young adults with MTV. We did it with kids and Nickelodeon. We did it with boomers and Nick at Nite. Now we’re doing it with The New TNN. No one has a network to super serve this audience unless they have TNN. It’s the last piece of the puzzle for the MTV Networks group.
  • 105. December 21, IT’S ALL TV TO ME and The National Network. TNN is the National Network. And TV is, truly, the national network. It is the thing that unites us. That informs and diverts us all. We watch the same stuff our friends watch so we can talk about it tomorrow. All the better if those friends are a long-distance phone call or e-mail away.
  • 106. December 21, IT’S ALL TV TO ME and The National Network. We are a nation of commoners. And TV is something that helps to make us all perfectly common. The National Network isn’t something to salute or to revile. It just is. We are all The National Network. And it’s all TV to me.
  • 107. December 21, THE NEW TNN and its promises. Since the positioning statement is attitudinal – and doesn’t define either a programming or audience segment – our promises remain true. What’s important is how they are applied.
  • 108. December 21, THE NEW TNN and its promises. The New TNN. (Because we are TV, therefore we are always new.) Coast to coast. (We have, and will now always have, a national and not a regional focus.) Taking your calls 24 hours a day. (Because our viewers and their views matter to us.) It’s all TV to me. (We promise to understand how TV fits into the lives of our viewers.
  • 109. December 21, The New TNN IT’S ALL TV TO ME.
  • 110. December 21, THEN 9.25.01 NOW Name TNN: the Nashville Network TNN: the National Network The New TNN: the National Network Positioning country pop Gen-x Design generic eclectic tbd
  • 111. December 21, THEN 9.25.01 NOW Promises N/A First Pop Network. The New TNN. Coast to Coast. Coast to Coast. Taking your calls… Taking your calls… Pop Stars. It’s all TV to me. We Wanna know… We’ve got pop.
  • 112. December 21, THEN 9.25.01 NOW Packaging generic TV <<yes <<yes Real People << no <<yes <<yes Phone calls << no <<yes <<yes Music <<country <<blues <<contemporary Voice Over <<yes << no <<limited Lower Thirds << no <<limited <<persistent