Having to decide whether to appoint in-house IT technicians or to outsource to professional IT Service Company is the most difficult situation for businesses.

1. Expert Advice – Hiring vs. Outsourcing Managed IT Support Services
Having to decide whether to appoint in-house IT technicians or to outsource to professional IT Service
Company is the most difficult situation for businesses. Although, many of them are tempted to hire an in-
house technician or a team of engineers to manage their IT infrastructure, the pitfalls can’t be ignored.
This definitely doesn’t mean that you shouldn’t hire a professional to take care of everyday network
administration& remote IT support services. The focus is about who serves better and what costs better –
the latter question interests more, isn’t it? Definitely, it does. While analyzing the situation impartially,
outsourcing to an IT Managed Service Provider weighs on the heavier side and here are clarifications to
convince you:
You get permanent benefits – Unlike staffing, outsourcing your IT support services serves you with long-
term benefits. Imagine the situation when your IT professionals leave you and you have to hire a new one.
This would mean re-engaging resources, time and money for the training purpose. Instead, the managed
service providers (MSPs) serve you as a team and don’t even bother us with any change of personnel.
You save tremendously – When you staff an internal resource for maintaining remote IT services, you
need to ensure a fixed amount for hourly or monthly salary, a dedicated system and other aligned
resources. This may seem to be little expenditure initially. However, the bigger picture shows a different
scenario. You are bound to invest a set amount periodically whether or not a problem occurs. With MSPs,
you have the flexibility to pay as per the output and quality. The good news is – you don’t have to invest
in the infrastructure.
You recover network failures sooner – A single IT engineer fails to attend multiple issues at a time and
your work may come to a halt for a while incurring huge losses to your business. By outsourcing IT
support for your business, you ensure a quick assistance and faster recovery from system failures as the
MSP would rush in and look into the problem with multiple technical heads brainstorming and
troubleshooting the real point of error.
You have an updated technology – You definitely don’t wish to drag an obsolete technology and expect
glorifying results. Managed IT service providers introduce you to the latest technological upgrades and
ensure that you maintain your systems accordingly to prevent irreparable consequences.
It’s never too late. If you haven’t outsourced your IT support services yet, you can discuss in your network
and find out the most reliable managed IT support service provider in Ohio. Or you can choose to test the
services of Net Activity, Inc. – a leading provider of network security services in Cleveland and Akron (refer:
http://www.netactivity.us/it-managed-services.html) for an uninterrupted workflow at reduced expenses.
We are confident that you will hire our services. You can reach to us at 888 545 5346, 216 503 5150.