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POINT OF SALE
MANAGEMENT SYSTEM
April 2021
GENERAL DESCRIPTION
Custom web application with
responsive design (Accessible from
any device), to execute processes of
the Company and it’s franchisees or
own premises linked to commercial
areas, supply management, auditing,
and others
GENERAL
DESCIPTION
• Order management
• Vendor management
• Document management
• Quality management
• Social media management
• Franchisees Financial Control
• Franchisees Human Resources Control
• Dashboard Module
• Complaints Module
• Statistics Module
FUNCIONALITIES
ACCESS
• Can be accessed from any device
• CELL PHONE
• COMPUTER
• TABLET
• NOTEBOOK
• Users level access with specific permissions
• ADMINISTRATOR
• Super-user
• USER A
• USER B
• USER C
• ETC.
MODULES
MODULES
SUPPLIES
Centralization of order
supplies (both own and
third parties) of the
franchisees, and status
tracking
DOCUMENTS
Document Center:
• Document
management
(including multimedia
content) own and
consulting firms
• Posting alerts
EMPLOYEES
Franchisees’ employee
payroll management:
• Output for ease of
work franchisees in
such a way as to
encourage their use
and updating
USERS
Managing users and
roles accessing the
system
The design of de application is modular, allowing in the future to add new ones without affecting the of what has already been
of what has already been implemented. Those contemplated up to here are:
MODULES
E-LEARNING
Advantages in
communication and distance
training, plus increase
efforts to promote
engagement, the degree of
interaction of the teams in in
formations
The design of de application is modular, modular, allowing in the future to add new ones without affecting the operation of what
has already been implemented. Those contemplated so far are:
CALENDAR
Agenda and
management module
(meetings, calls,
reminders, etc)
SOCIAL MEDIA
Media and social media
monitoring module
• Media appearances and
networks + their
franchisees
• Sentiment rating [Positive,
Neutral, Negative]
• Topic [Complaint,
recommendation, request,
etc.)
CLAIMS
In-person complaints
module on site via QR
The design of the application is modular, allowing in the future to add new ones without affecting the operation of what has
already been implemented. Those contemplated so far are:
MODULES
The design of the application is modular, allowing in the future to add other new without affecting the operation of what has
already been implemented. Those contemplated so far are:
MYSTERY
Mystery Shopper
module: Surveys
Management
DEVELOPMENT OF THE
CHAIN
Monitoring of commercial
actions for the expansion of
the commercial chain
STATISTICS
System usage statistics
by user
BENEFITS
BENEFITS FOR THE FRANCHISER
Productivity and
opportunity
improvements
through centralized
information (without
using drive or other
apps).
Information
Full control over who
access information, user
identification, permission
and control management,
supervision of its
colleagues checking the
commitment of the
franchisee and his
subordinates depending
on whether or not they
visit the shared material
shared
Accesibility
Possibility of
having control of
who he works for
Personal Traceability
From the Induction
Process you can share
the courses that the
new colleague should
take, viewing their
clicks, dates, etc.,
even with assessments
as shared documents.
BENEFITS FOR THE FRANCHISER
Possibility to update
procedures and
identify who
visualized the
information
Visits
Full understanding
of customer
satisfaction in each
location, without
intermediaries
(Complaints via QR,
Mystery shopper,
Social networks).
Satisfaction
More orderly and
agile process of
buying supplies,
identifying
deviations of use of
unauthorized
suppliers. Profit time
for deposit and
prevents bad
behaviors and
monetary
losses.
Purchases
It gives the
franchisee a sense
of service and a
integrated
community
Feeling
Future integration
with points app / Take
Away / Gift Cards. All
in one system
System
BENEFITS FOR THE FRANCHISEE
Satisfaction: Knowledge of customer satisfaction at
your point of sale. (Complaints via QR).
Orders: Place orders using a previous order and
reduced time and errors thanks to the
systematization, with simple access and searches of
all products with update prices. Validation of orders
in pesos and dollars, speeding up purchasing
management and payments forecasting.
Communication and access: Time gains by avoiding
communications via email or telephone to the
time to access documentation and materials
necessary. Easy access of all personnel to the
material.
Display: Traceability with respect to the view of
documents by collaborators, allowing them to identify
whether they are aware of procedures, training, use of
mandatory documents (corporate image, functional
music, etc.) without needing to be 100% present
Costs: Control of orders placed to vendors . The
manager can make an accurate calculation of their costs
by facilitating financial control and accounting, without-
having to request information from the franchisee or
other suppliers
Ease: Access to all information from any device and
place facilitating remote work and allowing fewer visits
to the manager’s or administrator’s premises
BENEFITS FOR INTERNAL CUSTOMERS
• More accessibility and convenience of daily management
• Systematic support for your efforts (nothing is lost if you did it well)
BENEFITS AND DIFFERENCES WITH OTHER
SOLUTIONS
 Dashboards for global broadcast; for sale of the franchise; for franchise owners; for all
personnel (internal customers of the entire network)
 Social load data (including other topics such as insurance, etc.) for central control
 Sizing markets / individuals by current location.
 Consumption indicators by sector and geographical area, as a contribution to the efforts /
achievements of each franchisee and future decision-making (advertising, possibly special
promotions, prices, etc.)
 Imagine “competitions” between franchises with prizes to each team, such as incentives and
improvement plans, etc.
Contact:
info@wilpad.com
+54 11 57001444
www.wilpad.com

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Point of sale management system oap 03 26 2021

  • 1. POINT OF SALE MANAGEMENT SYSTEM April 2021
  • 3. Custom web application with responsive design (Accessible from any device), to execute processes of the Company and it’s franchisees or own premises linked to commercial areas, supply management, auditing, and others GENERAL DESCIPTION
  • 4. • Order management • Vendor management • Document management • Quality management • Social media management • Franchisees Financial Control • Franchisees Human Resources Control • Dashboard Module • Complaints Module • Statistics Module FUNCIONALITIES
  • 5. ACCESS • Can be accessed from any device • CELL PHONE • COMPUTER • TABLET • NOTEBOOK • Users level access with specific permissions • ADMINISTRATOR • Super-user • USER A • USER B • USER C • ETC.
  • 7. MODULES SUPPLIES Centralization of order supplies (both own and third parties) of the franchisees, and status tracking DOCUMENTS Document Center: • Document management (including multimedia content) own and consulting firms • Posting alerts EMPLOYEES Franchisees’ employee payroll management: • Output for ease of work franchisees in such a way as to encourage their use and updating USERS Managing users and roles accessing the system The design of de application is modular, allowing in the future to add new ones without affecting the of what has already been of what has already been implemented. Those contemplated up to here are:
  • 8. MODULES E-LEARNING Advantages in communication and distance training, plus increase efforts to promote engagement, the degree of interaction of the teams in in formations The design of de application is modular, modular, allowing in the future to add new ones without affecting the operation of what has already been implemented. Those contemplated so far are: CALENDAR Agenda and management module (meetings, calls, reminders, etc) SOCIAL MEDIA Media and social media monitoring module • Media appearances and networks + their franchisees • Sentiment rating [Positive, Neutral, Negative] • Topic [Complaint, recommendation, request, etc.) CLAIMS In-person complaints module on site via QR The design of the application is modular, allowing in the future to add new ones without affecting the operation of what has already been implemented. Those contemplated so far are:
  • 9. MODULES The design of the application is modular, allowing in the future to add other new without affecting the operation of what has already been implemented. Those contemplated so far are: MYSTERY Mystery Shopper module: Surveys Management DEVELOPMENT OF THE CHAIN Monitoring of commercial actions for the expansion of the commercial chain STATISTICS System usage statistics by user
  • 11. BENEFITS FOR THE FRANCHISER Productivity and opportunity improvements through centralized information (without using drive or other apps). Information Full control over who access information, user identification, permission and control management, supervision of its colleagues checking the commitment of the franchisee and his subordinates depending on whether or not they visit the shared material shared Accesibility Possibility of having control of who he works for Personal Traceability From the Induction Process you can share the courses that the new colleague should take, viewing their clicks, dates, etc., even with assessments as shared documents.
  • 12. BENEFITS FOR THE FRANCHISER Possibility to update procedures and identify who visualized the information Visits Full understanding of customer satisfaction in each location, without intermediaries (Complaints via QR, Mystery shopper, Social networks). Satisfaction More orderly and agile process of buying supplies, identifying deviations of use of unauthorized suppliers. Profit time for deposit and prevents bad behaviors and monetary losses. Purchases It gives the franchisee a sense of service and a integrated community Feeling Future integration with points app / Take Away / Gift Cards. All in one system System
  • 13. BENEFITS FOR THE FRANCHISEE Satisfaction: Knowledge of customer satisfaction at your point of sale. (Complaints via QR). Orders: Place orders using a previous order and reduced time and errors thanks to the systematization, with simple access and searches of all products with update prices. Validation of orders in pesos and dollars, speeding up purchasing management and payments forecasting. Communication and access: Time gains by avoiding communications via email or telephone to the time to access documentation and materials necessary. Easy access of all personnel to the material. Display: Traceability with respect to the view of documents by collaborators, allowing them to identify whether they are aware of procedures, training, use of mandatory documents (corporate image, functional music, etc.) without needing to be 100% present Costs: Control of orders placed to vendors . The manager can make an accurate calculation of their costs by facilitating financial control and accounting, without- having to request information from the franchisee or other suppliers Ease: Access to all information from any device and place facilitating remote work and allowing fewer visits to the manager’s or administrator’s premises BENEFITS FOR INTERNAL CUSTOMERS • More accessibility and convenience of daily management • Systematic support for your efforts (nothing is lost if you did it well)
  • 14. BENEFITS AND DIFFERENCES WITH OTHER SOLUTIONS  Dashboards for global broadcast; for sale of the franchise; for franchise owners; for all personnel (internal customers of the entire network)  Social load data (including other topics such as insurance, etc.) for central control  Sizing markets / individuals by current location.  Consumption indicators by sector and geographical area, as a contribution to the efforts / achievements of each franchisee and future decision-making (advertising, possibly special promotions, prices, etc.)  Imagine “competitions” between franchises with prizes to each team, such as incentives and improvement plans, etc.