Uce 9000tmanual

• The consumer accepts any and all responsibility
and/or liability if replacement filters and/or parts
are not manufacturer specific.

• This product is subject to changes that enhance
its performance without prior notification.

pH Chart

How to Measure: Place 2-3 teaspoons (10-15 ml) of
test water in a container and add 2-3 drops of reagent.
Then, mix well and check color of the water with the
pH chart above. (Color is dependent on water quality
and reagent)

MADE IN KOREA

under counter extreme
Tyent USA, LLC.
855-TYENT-USA (893-6887)
www.tyentusa.com
UCE-9000t
instructions manual

To our Valued Customers Table of Contents
Thank you for purchasing the UCE-9000 Turbo Water Ionizer. To Our Valued Customers ................................................................ 2
Before Usage.................................................................................... 4
Please read all safety warnings and this User’s Manual carefully Safety Precautions and Warnings.................................................... 5
before using this product to ensure proper product usage. (Keep
Product Specifications .....................................................................7
the manual handy for easy reference.)
Product Features ............................................................................. 8
• We are not responsible for any accidents and/or malfunctions Package Contents ..........................................................................12
due to the improper use of this machine. Product Overview ..........................................................................13
How to Install the Product.............................................................14
• Please keep the manual and warranty card in a safe place, so
Water Hose and Cable Installation ................................................15
that it’s easily accessible when you need it.
Layout Diagram ..............................................................................16
• Please refer to this manual often when you have questions Dispenser Installation ....................................................................17
during usage or when troubleshooting this unit. Dispenser Overview.......................................................................19
Touch Screen Overview ................................................................. 20
Navigating the System................................................................... 23
• Using the Display.................................................................... 23
• Setting the Time..................................................................... 24
Intended Use • Setting the pH Levels ............................................................. 25
• Voice and Volume .................................................................. 26
• Cleaning Function .................................................................. 27
This device creates functional alkaline, ionized water. It changes
the properties of regular tap water through the use of • ECO Mode............................................................................... 27
electrolysis. Following are the changes normal tap water • Turbo Mode ............................................................................ 28
undergoes via this process: User Serviceable Parts .................................................................. 29
• Replacing the Filters...............................................................30
• An increase or decrease in pH level
• Changing the Fuse ................................................................. 31
• Creation of negatively charged hydrogen ions (anti-oxidants)
• Smaller water molecule clusters for better absorption • Temperature Sensor............................................................... 32
• An increase in oxygen Usage Recomendations ................................................................. 33
• Purification through filtration Troubleshooting ............................................................................. 34

2 UCE-9000t under counter extreme instructions manual 3

Before Usage Safety Precautions and Warnings
Safety precautions are provided for the safe and proper use of Do not use if the power In case unit leaks (other
cord is damaged or in a than hoses) or is standing
this unit and can prevent danger, bodily harm and/or possible loose power outlet. in puddle of water, shut off
damage due to misuse. Please make sure you are familiar with water supply, unplug the
all the safety precautions and warnings associated with this unit. power cord and refer
servicing to qualified
service personnel.
Do not pull the power
cord. Never touch power Replace filters every 6
cord or power outlet with months to optimize the
wet hands. purification performance
DANGER WARNING ATTENTION of this unit even if the
(Red Warning Sign) (Orange Warning Sign) (Yellow Warning Sign) replacement indicator light
indicates an imminent hazard indicates a potential hazard that indicates a potential hazard that
that could result in serious injury could result in significant bodily could result in minor bodily harm
Do not use power surge isn’t turned on.
or death. If you see this, stop the harm or damage to the unit. If you or damage to the unit. protectors with this unit.
use of this unit immediately. see this, stop the use of this unit. Use unit with its own Do not use alkaline or
dedicated power source. acidic water in fish bowls
PLEASE FOLLOW ALL INSTRUCTIONS WHEN YOU DRINK or aquariums. The sudden
WATER CREATED BY ELECTROLYSIS FROM THIS UNIT. Do not forcibly bend, change in pH could be
squeeze, damage or crush harmful or fatal to some
(Hereinafter referred to as “functional water”) the power cord under marine life.
1. Do not drink functional water with monthly basis to ensure proper function. heavy objects.
medication. Use filtered Water instead. This can be done with the supplied To reduce the risk of
reagent drops and a pH color chart. Unplug the power cord electric shock, do not
2. Always consult your primary care during general remove cover; no
physician before drinking functional 7. When switching from one pH to another,
water. Only drink a small amount for the it is good practice to let the water run for maintenance, repair, user-serviceable parts
first week near a neutral pH level. This several seconds before using. inspection and while inside. Refer servicing to
will give the body time to adjust to replacing parts. qualified service
functional water during the 8. It is common to drink half your body personnel. Removing the
detoxification period. weight in ounces. For example, if you
weigh 180 pounds, it may be wise to Only use the unit with the cover will void the
3. If you notice any negative effects from drink 90 ounces of water per day. This correct voltage. warranty.
drinking functional water, stop drinking especially applies after you have given
immediately and consult with your your body some time to adjust to the Do not spray water on the
primary care physician about changes in new pH level.
your body’s pH level.
main unit. Do not clean
9. 9.5 to 9.8 pH is the recommended Do not place ANY objects with a damp cloth,
4. If you are currently under the care of a drinking level for functional water. It is on top of this unit benzene or other
primary care physician for an existing not recommended to drink functional regardless of how small. chemicals, which may leak
condition, consult with your primary water above 10 pH.
into the unit.
care physician about how changes in pH
and other characteristics of functional 10. If you wish to store functional water, use
water could affect your condition. a glass, stainless steel or other Do not store unit near
non-leaching material and store in the In case of strange noises, chemicals, food, metals or
5. If you suffer from gastric anacidity, refrigerator. burning odor or smoke, medication.
kidney failure or potassium excretion, unplug the power cord
you should not drink functional water. 11. Never run hot water through this unit. immediately and refer Do not poke or scratch the
6. Verify the pH levels of the functional 12. Never drink acidic water. servicing to qualified touch pad or LCD display
water dispensed from this unit on a service personnel. with sharp objects.


Safety Precautions and Warnings Product Specifications
It is beneficial for the In case the original
maintenance of the packaging is not available, Product Name Under Counter Extreme Water Ionizer
machine to run a strong cover the unit in plastic to
acidic level for a period of avoid scratching the
5 minute cycles twice surface. Model Number UCE-9000 Turbo
weekly. This will help to
maintain a clean chamber. Carefully remove this unit Pufirying Mode TM Filtration Mode
from packaging. Keep
Do not place this unit near original packaging for
heat sources. future storage and unit
Rated Power AC100V~AC130V, AC200~AC240V/50Hz~60Hz
transportation.
Power
Do not connect water line Consumption Max. 374.4 VA
to a hot water supply.
Store unit in its original
packaging in a cool, dry Available
Temperature 39º-95º F (4º-35º C)
place when not in use.
Do not place this unit on
an uneven surface. Do not Operating
drop or use excessive 0.1 ~ 0.5 MPa
force on this unit. Pressure Range

pH Levels 3 Alkaline, 1 Neutral, 3 Acidic, Turbo
Do not use unfit raw water
in accordance to the
standards of the water
Adjustable pH User adjustable pH levels control
service act.
Filter
2 Filters System
Configuration
Do not use in areas of high
humidity and/or high Filter
LCD filter replacement and announcement
temperature. Life Display

Quantity of 9
In the case where the unit
isn’t used over a long Poles in Cell
period of time, shut off the
valve and unplug the Plate Materials Platinum and Titanium
power cord.
Dispenser: 2 d x 12.7 h in. (5.8 d x 32.35 h cm)
Remove filters and shake
Product Size Ionizer: 14 w x 5.2 d x 14 h in. (36 w x 13 d x 35.5 h cm)
out as muchas possible.
Dispenser: 1.1 Lbs. (0.5 Kg)
Store in plastic bag in Product Weight
Ionizer: 15.2 Lbs. (6.9 Kg
refrigerator to avoid
bacteria growth in filters.


Product Features
A DESIGN MASTERPIECE MORE POWERFUL SYSTEM ENGINE

Offering both, Kitchen Space and Ultimate Beauty Upgraded POWER TURBO SYSTEM

The TyentUSA’s Under Counter Extreme Water Ionizer not Turbo upgrades to the SMPS Power Supply system
only attracts a person’s gaze with its well-differentiated produce both the acid turbo water and strong alkali water
appearance, but also helps to upgrade your kitchen’s you need!
interior decoration with a neat and luxurious expression.

FULL TOUCH LCD - TRANSFORMATION AT YOUR FINGERTIP
POWER SMPS Power Supply System
The Industry’s First Full Touch Screen Panel
POWER SMPS Power Supply System provides the
The Full Touch Screen Panel System automatically maximum instantaneous output needed to produce the
activates the unit’s operations through a simple touch to highly stable electric power required for each phase of
the desired icon displayed on the screen. electrolysis.

9 Electrodes with Round-Mesh Plate Technology
Touch LCD Screen with a Clear Picture Tone These 9 Platinum-Coated Titanium Plates are made with
highly stable, durable mesh technology that enhances the
A 262,000 Color Touch LCD Display provides diverse instantaneous electrolysis efficiency.
information in true vivid colors for user convenience.

CAREFUL CONSIDERATIONS FOR THE USER
GUI [Graphical User Interface]
Light and Screen Indicators for Water Discharge
A Graphical User Interface is designed specifically for ease Detection
of use and operation. Communication between the user
and ionizer has never been this simple! Changes to the LCD screen and Jog Dial light can be easily
identified to check each selected phase.

JOG DIAL AND TOUCH

Jog Dial & Touch with 2 way Operation Compatibility Excellent MP3 Sound Quality with Guided Support

Choose from either the Jog Dial or the Touch Screen Panel Functions under operation can be further identified by the
system – both are available with 2 way operation top-quality voice guided system.
compatibility and are easy to use at your convenience.

Multiple Languages Supported
CARE FOR THE ENVIRONMENT
Diversified language guide support is available by selecting
Earth-Friendly Technology when in ECO MODE 1 of 6 languages featured from across the world.

True energy saving is accomplished with ultra low power
consumption during periods of non-use.


Temperature Sensor Function for Safe Operation SELF MAINTENANCE MADE EASY - FROM INSTALLATION TO AFTER-SERVICE
If the temperature of the source water exceeds the normal Filter Usage Indication and Replacement Time Guide
operation range of 39-95 degrees Fahrenheit, the incoming
flow of water is automatically interrupted, displaying a Level of filter usage can be identified through the LCD
Warning Sign on screen. Screen on a real time basis. The recommended
replacement time is automatically displayed on the screen
Automatic Water Discharge Interruption Function with a voice guide.

In order to prevent the overflow of water due to user
negligence, the water discharge is automatically stopped Super Simple Filter Replacement System
after 15 minutes of use.
A simple filter replacement system along with one-touch
Filter Usage Initialization Setting System makes filter
Automatic Electrolysis Tank Cleaning Function management easy for any one.

The interior of the Electrolysis Tank is automatically
cleaned on a regular basis, ensuring stable electrolysis
operating conditions. Convenience of Operating Condition Setting System

Easy Setting System familiar to common users is
Automatic Memory Function employed, allowing the convenience of setting or
canceling the desired through the LCD Screen.
The last function used by the user is automatically
memorized and displayed on the Standby Screen for fast
and convenient operation.
pH Control Function
Water Discharge Nozzle with Directional Control
Respective alkali, acid & turbo phases can be easily
controlled by the user.
The water discharge direction may be adjusted to many
diverse angles based on user preference.

Self Diagnosis Function
FRESH, PURIFIED WATER IS A MUST ALONG WITH HEALTHY MINERALS
When the condition of the source water is not suitable, the
water discharge is automatically suspended, displaying a
Water Purification through a Clean Process Warning Sign on screen.
Perfect, seamless elimination of foreign substances
including residual chlorine, organic and inorganic
compounds through the filtering process using functional
UF and Ceramic materials, enhancing the alkali water
producing condition.


Package Contents Product Overview
Ionizer
FRONT VIEW REAR VIEW

dispenser
fixing nut

rubber packing
(2EA)

 Front Case  Hanging Groove
Water Outlet Pipe  Front Cover  Rear Case
 Front Door Case  Product Sticker
 Power Switch
 Fuse
Cable Tie  Power Cord
Wrench

BOTTOM VIEW
Tap Water
hose

Stem Elbows
(3EA) Acid hose
(Orange)
&
Alkaline hose
pH Testing (White)
Solution Bottle  Alkaline Outlet  Acid Outlet  Tap Water Inlet
AL
NU
MA

 MCU Cable  Power Code
User’s Manual


How to Install the Product Water Hose and Cable Installation
 Press the stem elbows into the water
inflow, alkali outlet and acidic outlet
located on the bottom of the ionizer.

To remove the shipping plugs located in the ports
of the bottom of the unit, the wrench provided will
assist in this operation, depressing the releasing
flange with the wrench while lifting up on the plug.

acid hose  Connect the hoses of the dispenser to
the stem elbows. (when you connect
the hoses, use orange for the acid hose
and white for the alkaline hose)

alkaline hose

1. Purchase either an under-sink installation kit (not included) or  Connect the MCU cable of the dispenser
purchase T-connection (with shut-off valve) from a hardware or to the MCU cable on the bottom of the
plumbing supply store. ionizer.

2. Shut off both hot and cold water main supply at pipe under the sink.

3. Locate the cold water supply line valve.

4. Disconnect faucet cold water supply line from main cold water  Connect the hose from the inflow hole
pipe–use towel to catch small amount of water that may come from tap water inlet to the cold water supply at the
faucet supply line. under-sink T-connection.

5. When connecting T-connection to cold water pipe, be sure to use
plumbing pipe thread seal tape (not included) to prevent leaks.

6. Reconnect faucet cold water supply line to T-connection. (now
secured to main cold water pipe)  Make sure all hose connections are
firmly seated in the correct holes, both
7. Be sure all connections are secure but do not over tighten. on the unit and at the water supply.

*Do not turn on main water supply until all hoses are properly installed
to the unit.


Layout Diagram Dispenser Installation
 First, remove the fixed nut from the
dispenser.

Dispenser

Water Outlet Pipe
 Press the outflow pipes into the holes of
the dispenser.
Rubber packing
• Upper hole: water outlet pipe
(6 inches [152mm])
Rubber packing
• Lower hole: drain pipe
(4 inches [102mm])
Bottom Drain Pipe
Fixing nut

Tap water inlet Alkaline hose
 Connect each hose from the dispenser
Acid hose Acid outlet MCU cable From Ionizer
Acid hose to a union connector. Connect each
hose from the ionizer to the union
Union connector connector. When you connect the
Alkaline hose
hoses, please match the hoses by color:
Stem elbow Alkaline outlet water hose
Tap i.e., orange – orange, white – white
MCU cable connector From Dispenser
Cable tie

 Use the provided center guide sheet to
32mm
mark the drilling points in the sink
MCU cable before drilling.Use a 32mm (1 ¼ inch)
drill bit to drill a hole.

Adapter

 Insert one of the provided rubber
O-Rings in the assembled dispenser.

Ionizer

Tap water hose


 Place the assembled dispenser into the
Dispenser Overview
drilled hole.
FRONT VIEW REAR VIEW

 Insert the second rubber O-ring in the
assembled faucet located underneath
the sink.

 Tighten the fixing nut underneath the
sink. (Do not over tighten)
16 cm
6.3 in 29.5 cm
11.6 in

11 cm 38.2 cm
4.3 in 15 in
17.2 cm
13.2 cm 6.8 in
5.2 in

 Plug in the power cord and turn on the
unit.

3.3 cm
1.3 in
SINK

5 cm
 The INTRO Screen appears only when 2 in
initial power is supplied.

 Jog Dial  Water Outlet Pipe  Drain Pipe
 Fixing Nut  Speaker (Rear View)
Caution: In the event of a power failure Remove the power cord
from electrical socket and shut off source water valve.


Touch Screen Overview
STAND - BY MODE MENU WINDOW

Push the upper part of LCD Screen. MENU Window appears below the
Display line of the
upper part of LCD Screen.
set status

Set up mode (page 24)

Voice on/off (page 26)
Functional Water
Operation

Cleaning mode (page 27)

ECO mode (page 27)
Display line of filter usage
[default: 0%]
Push the bottom part of LCD Screen. MENU Window appears above the
bottom part of the LCD Screen.
ICON DESCRIPTION

Set up Alkaline water level 1

Voice on Alkaline water level 2

Voice off Alkaline water level 3

Cleaning mode Purified water

ECO mode on Turbo water Filter 1 reset

ECO mode off Acidic water level 1
Filter 2 reset
Filter 1 usage Acidic water level 2

Filter 2 usage Acidic water level 3 Caution: Use the Filter Initialization Icon only after the filters have
been changed.


LCD DISPLAY CAUTIONS WHEN USING THE TOUCH SCREEN

Selected mode 1. Due to the uniqueness of the TOUCH Screen, TOUCH is not
recognized if pushed by more than one finger. Please push
Auto flow stop time indicator
with only one finger and be careful of contamination to the
screen that may cause damage to the TOUCH.
2. Be careful of electrostatic materials near the TOUCH Screen.
Stimulation from such materials may cause damage to the TOUCH.
Working indicator
3. Screen may not be seen well under direct sunlight.
4. Do not push the Screen hard with sharp or pointy objects.

DISPLAY COLORS Navigating the System
Backlight of LCD display will match the pH level color according to
water pH level being used after icon is pressed. System setup is used to select the pH level, control volume, set
the time and select voice language.
WHEN USING THE JOG DIAL

 Turn dial  Screen
Alkaline Water 1 Alkaline Water 2 Alkaline Water 3 Acidic Water 1 Acidic Water 2 Acidic Water 3 Clean Water Turbo
either changes to
Sky Blue Back-Light Blue Back-Light Violet Back-Light Yellow Back-Light Orange Back-Light Deep Pink Back-Light Green Back-Light Red Black Back-Light
direction selected
to select color. Push
MESSAGE DISPLAYS
function, center of dial
white
to start water
means it’s
selected. outflow.

 Push  When done,
center of screen moves
When this is When this is When this is When this is
displayed, it is time displayed, water displayed, there has displayed, the unit
dial to to last used
to replace the filters inside the unit is been a suspension is being cleaned stop icon and, into
(page 30-31). higher than 95ºF of water supplied to which can be done water stand by
(35ºC). The water the unit, issuing this automatically outflow. mode.
supply will then be message prior to and/or manually
shut off and the stopping water (page 27).
unit will stop outflow.
operating (page 32).


WHEN USING THE TOUCH SCREEN ALKALI PH LEVEL ADJUSTMENT

 Press the  Water  Press the top  Select
desired outflow left corner of “ALKALI ph”
icon on starts. screen. MENU
the LCD Screen options will fall
screen displays below upper
current part of screen.
level and
stop time.  Press the
setup icon

 Press the  When  Select desired level.
screen to done,
stop the screen  : LEVEL Up (14%, 15%, 16%...)*
flow of moves to
: LEVEL Down (12%, 11%, 10%...)
water. last used
icon and,
into stand Alkali pH Level Adjustment is complete.
by mode.
* If UP/DOWN button is pushed, digital number moves by 1 step

SETTING THE TIME ACIDIC PH LEVEL ADJUSTMENT

 Press the top  Select  Press the top  Select
left corner of “TIME” left corner of “ACIDIC ph”
screen. MENU screen. MENU
options will fall options will fall
below upper below upper
part of screen. part of screen.

 Press the  Press the
setup icon setup icon

a Year  Adjust time  Select desired level.
b Month and date
with the  : LEVEL Up (18%, 19%, 20%...)*
c Day arrows:
: LEVEL Down (16%, 15%, 14%...)
d Hour
for up
e Minute for down Acidic pH Level Adjustment is complete.
Time Set up is
complete * If UP/DOWN button is pushed, digital number moves by 1 step
Push RETURN Icon for previous menu screen. Voice says: “Applied”. Push RETURN Pushing RETURN Icon twice will complete set-up for all the operations in
Icon again to complete set-up. Voice says: “Set-up Complete”. pages 24, 25 and 26.

24 uce-9000t under counter instructions manual 25

VOLUME LEVEL ADJUSTMENT CLEANING FUNCTION

 Press the top  Select  Press the top  Select the
left corner of “VOLUME” left corner of cleaning
screen. MENU screen. MENU icon
options will fall options will fall
below upper below upper
part of screen. part of screen.

 Press the
setup icon

 Select desired VOLUME by pushing  Cleaning can take place automatically and/or
manually
• Auto Cleaning (15 Seconds) is performed
during water outflow after more than 12 hours
Volume set up is complete of non-operation OR after 30 liters of water
outflow.
• Manual Cleaning (15 Seconds) is performed
whenever desired simply by touching the
icon.

SELECTING VOICE ON /OFF ECO MODE

 Press the top  Select the  Press the top  Select the
left corner of voice left corner of ECO
screen. icon screen. icon
MENU MENU
options will options will
fall below fall below
upper part of upper part of
screen. screen.

 The voice will be turned on/off by selecting the voice  ECO Mode will be turned on/off by selecting the
icon in this sequence. ECO icon in this sequence.

When ECO MODE is set, unit consumes less power
during periods of non-use. The screen will become
blank if ECO MODE is set after 1 minute after using
the unit. If the screen is touched, it changes to
Standby Mode by displaying last screen used.


User Serviceable Parts
TURBO MODE ATTENTION: The consumer accepts any and all responsibility and/or
liability if replacement filters and/or parts are not manufacturer
The TURBO Function allows you to create strong alkaline and acidic specific. This unit contains high-performance purifying filters and an
water. These types of water are ONLY to be used for cleaning, sanitizing advanced control system.
and disinfecting purposes.
Primary Filter: ACF Filter
pH 2.5 Used to Disinfect
~ pH 3.8 and Sterilize Recommended ﬁlter replacement cycle: 951.0
gallons (3,600 L) / Every 6 months
To remove stains
pH 10.0
from fabrics/carpet/ Removes harmful chemicals like chlorine,
~ pH 11.8
upholstery. compounds such as agrichemicals and detergents,
large suspended matters like rust and sediments as
well as other volatile organic compounds through
an efficient, activated absorption method. It also
eliminates bad smells and any remaining dissolved
chlorine.

Secondary Filter: Ceramic Filter

Recommended ﬁlterreplacement cycle: 951.0
gallons (3,600 L) / Every 6 months

0.01 micrometer artificial film filters contaminated
materials including ordinary bacteria while
maintaining essential minerals in the water.

Alkaline Turbo Water Outflow Acidic Turbo Water Outflow

Caution: The waters produced in TURBO mode are not intended The life of the filter may vary greatly due to use, water pressure, water
for drinking. DO NOT DRINK these types of waters. DO quality and seasonal changes. Filters may need to be replaced sooner
NOT use the TURBO function in a manner other than than the scheduled time due to these varying conditions, as you may
directed. notice reduced water quality or water taste changing for the worse.


CHANGING THE FILTERS RESETING THE FILTERS

 Turn the power off and unplug the power cord.
Shut off the water supply to the unit. Make sure
the faucet is shut off.

 Filter 1 reset
 Open the front door of the unit. Beware of the
1 2
sharp corners of the cover of the unit when
opening.  Filter 2 reset
filter 1 filter 2

 First Filter Reset
Press the bottom part of LCD Screen. MENU Window appears upper
the bottom part of LCD Screen. To initialize, press the “F1 RESET”
 Pull the filter towards you so that it will be icon 2 times. LCD displays percentage (%) of initialization of filter.
easier to turn. The filter will turn more freely
filter 2 when tilted at a slight angle. Remove the filter
filter 1
by rotating the filter counter-clockwise. Install
 Second Filter Reset
Press the bottom part of LCD Screen. MENU Window appears upper
the new filter by turning it clockwise. Hand
the bottom part of LCD Screen. To initialize, press the “F2 RESET”
tighten only. Tilt the filter back into its original
icon 2 times. LCD displays percentage (%) of initialization of filter
upright position.

 Close the cover of the unit. Caution: Use the Filter Initialization Icon only after Filter is changed.

CHANGING THE FUSE
filter 1 filter 2

 Unplug the power cord.
 Locate the fuse cap on the lower back of the unit and turn it counter-
clockwise to remove it.
 Pull out the blown fuse and insert a new fuse.
 Plug the power cord back in, turn the water  Replace the fuse cap.
supply back on and switch the unit back on.
Important Information
Please be sure to contact manufacturer to obtain the correct fuse. Customer
accepts all reponsibility for damage to unit and other property due to the
installation of incorrect fuse.


Usage Recommendations
Light Alkaline Water Light Acidic Water
(Drinking Level 1) (DO NOT DRINK) For
TEMPERATURE SENSOR Suitable for initial washing hands,
stage of drinking. face.
 Should water with a temperature higher than
In flow 95ºF (35ºC) get into the unit, the water supply
will automatically be shut off and the unit will
stop operating.

4ºC or 35ºC
ºC
Medium Alkaline Medium Acidic
Water (Drinking Water (DO NOT
Level 2) For making DRINK) For washing
 LCD: “TEMP ERROR” coffee, tea and for vegetables and
watering plants. fruits.

Strong Alkaline Strong Acidic Water
Water (Drinking (DO NOT DRINK) For
Level 3) For washing washing dishes.
vegetables, dishes
and making rice.

Clean Water Creates TURBO Function {DO
puriﬁed water. For NOT DRINK) Strong
taking medications acid/ alkaline water
and making baby that must be used
formula. when cleaning,
disinfecting,
washing and
sterilizing.


Troubleshooting
Before requesting service, please make sure to check the 6. Leaks from the Filter or Unit
following: A. Check the filter is installed correctly
B. Check the inside of the product (excluding the filters) for any signs
1. Water tastes abnormal of leaks
A. Check how long the unit has not been in use i. Immediately unplug the power cord and contact the service
i. Operate the unit normally for a few minutes to drain stagnant center
water. ii. Be sure all hoses are firmly seated in correct connections.
B. Check to see if the filters need replacing.
i. Call to have the filter replaced. 7. Hazy substance settles down on the bottom of the container
filled with functional water
2. NO water outflow or the amount of water generated is A. Check if calcium ions and carbonic acids bond together in water
different from specified forming deposits
A. Be sure the water supply is on i. Depending on the quality of raw water, calcium is extracted
i. Open the valve from the water. There is no problem in drinking water with
B. Check if the hose is bent or folded calcium. However, it is recommended that you contact the service
i. Stretch out the hose center in case it is a recurring problem.
C. Check power settings.
i. Enter setup mode and check power settings. 8. The unit doesn’t operate in cleaning mode
D. Check the purifying filter for clogs A. Check if the amount of working water exceeds 6.5 gallons (30 L)
i. Call to have the filter replaced B. Check if the operating time exceeds 12 hours

3. Incorrect pH levels (additional pH reagent drops can be 9. Trouble Reaching Acidic PH Values.
ordered for a fee) In areas of the country where hard water (high mineral content) is
A. Check water supply for hardness common, reaching lower acidic PH values can be hampered. Be
i. pH levels may vary depending on region and water quality aware of your water quality and if you are having issues reaching
B. Check flow rate for higher levels lower acidic values, check the hardness of your source water. The
i. Slow down water supply best way to achieve a lower acidic value is to max out the power in
the acidic mode of choice and slow the flow rate of the water flow
4. The filter replacement icon remains turned on even after filter through the unit, this will help create a lower acidic value.
has been replaced
A. Follow the filter reset instructions
i. Contact the service center to initialize the filter flow rate in the
System Setting Mode

5. The unit automatically stops while it’s producing functional
water
A. Check if the continuous operating time exceeds 15 minutes
i. Water production stops automatically after 15 minutes to
prevent accidental over flooding.


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