Quality Client Care1

Quality Client Care Natalie Gordon

Standards of quality care management ,[object Object],[object Object]

Root Cause Analysis (RCA) ,[object Object],[object Object],[object Object]

What is the purpose of root cause analysis ? ,[object Object]

What is the Joint Commission? ,[object Object],[object Object],[object Object],[object Object]

National Patient Safety Goals (NPSF) ,[object Object],[object Object],[object Object]

Example of TJC NPSF ,[object Object],[object Object],[object Object],[object Object]

Example of JC recommendations ( continued ) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Quality Improvement (QI) ,[object Object]

How do We Monitor Quality? ,[object Object],[object Object],[object Object]

QI terms ,[object Object],[object Object],[object Object]

QI terms ,[object Object],[object Object],[object Object],[object Object]

QI Terms ,[object Object],[object Object],[object Object],[object Object]

DMAIC ( pronounced DUH-MAY- ICK) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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