2. Profiles Performance Indicator™ CheckPoint 360°™ Profiles Sales Assessment™ Customer Service Profile
Overview of Solutions
Employee Background Checks Profiles Sales Indicator™ Profiles LoyaltyPro™ Workplace Engagement Survey
Selection Profiles Sales Assessment™ (PSA)
The Profiles Sales Assessment™ (PSA) measures how well a person fits specific sales jobs in your
organization. It is used primarily for selecting, on-boarding and managing sales people and account
Step One Survey II® (SOS)
managers. The “job modeling” feature of the PSA is unique, and can be customized by company, sales
The SOSII is a brief pre-hire assessment that measures an individual’s basic work-related values. It is used
position, department, manager, geography, or any combination of these factors. This enables you to
primarily as a screening tool early in the candidate selection process.
evaluate an individual relative to the qualities required to perform successfully in a specific sales job in
This assessment provides valid insight into an applicant’s work ethic, reliability, integrity, propensity for your organization. It also predicts on-the-job performance in seven critical sales behaviors: prospecting,
substance abuse, and attitudes toward theft — including property, data and time. call reluctance, closing the sale, self-starting, working with a team, building and maintaining relationships,
and compensation preference.
ProfileXT® (PXT)
The PXT assessment measures how well Customer Service Profile™ (CSP)
an individual fits specific jobs in your The Customer Service Profile™ (CSP)
organization. The “job modeling” feature measures how well a person fits specific
of the PXT is unique, and enables you customer service jobs in your organization.
to evaluate an individual relative to the It is used primarily for selecting, on-
qualities required to perform successfully boarding, and managing customer service
in a specific job. It is used primarily employees.
for employee selection, on-boarding,
managing, and strategic workforce The CSP also looks at what your current
planning. and future employees believe is a high level of customer service,
while at the same time showing whether or not they align with
Management
This assessment reveals in-depth, objective insight into an the company’s perspective. We have a general industry version
individual's thinking and reasoning style, relevant behavioral of this assessment as well as vertical specialties in hospitality,
traits, occupational interests, and match to specific jobs in healthcare, financial services, and retail.
your organization. It helps your managers interview and select
people who have the highest probability of being successful in
a role, and provides practical recommendations for coaching
them to maximum performance. It also gives your organization
consistent language and metrics to support strategic workforce
Profiles Performance Indicator™ (PPI)
and succession planning, talent management, and re-organization
The Profiles Performance Indicator™ is
efforts.
a DISC-type assessment that reveals
aspects of an individual’s personality
Profiles Skills Tests™ (PST) that could impact their fit with their
Profiles International provides manager, coworkers and team, and
comprehensive assessments to their job performance. It is used
measure essential knowledge and primarily for motivating and coaching
skills. We use powerful technologies, employees, and resolving post-hire
such as performance-based testing conflict and performance issues.
which simulates popular software products like Microsoft Office, to ensure accurate, reliable,
assessment of knowledge, skills, and abilities. Our skills assessments cover: software skills, clerical The PPI specifically measures an individual’s motivational intensity and behaviors related to productivity, quality of work,
skills, call center skills, accounting and finance, medical, nursing, legal, industrial, computer literacy, initiative, teamwork, problem solving, adapting to change, as well as response to conflict, stress, and frustration. The output
retail, food services, information technology, staffing, and human resources. from this assessment serves as an “operator’s manual“ for an employee, which helps managers better motivate, coach,
and communicate with the employee. It also helps to predict and minimize conflict among co-workers and provides crucial
information to improve team selection and performance.
Employee Background Checks (EBC)
Profiles International provides comprehensive employee background checks for our clients. These include: A powerful feature of the PPI is the Team Analysis Report designed to help managers form new teams, reduce team conflict,
Consumer Credit Reports, Criminal History Record, Drivers’ History Report (DMV), Education Verification, improve team communication, improve ability to anticipate problems, and better team leadership.
Employment History Verification, Foreign Nationals Terrorist Sanctions Search (OFAC, CLFST & OSFI), Identity
It helps evaluate overall team balance, strengths and weaknesses, and team members’ personality characteristics along 12 key
Verification Search, Incarceration Records Search, Military Service Verification, Cursory Nationwide Criminal
factors: control, composure, social influence, analytical, patience, results orientation, precision, expressiveness, ambition,
Index Database Search (CNID), and many more.
teamwork, positive expectancy, and quality of work.
www.profilesinternational.com
