SlideShare a Scribd company logo
1 of 14
Examples of my work ,[object Object],[object Object],[object Object],[object Object],[object Object],+965.6636.3007  [email_address]
Top 10 strategies for expansion in the Middle East Change management... a planned strategy for Telcos By Naeem Mirza  May 10 th , 2010 +965.6636.3007  [email_address]
Top 10 strategies for expansion in the Middle East Change management... a planned strategy for Telcos ,[object Object],[object Object],+965.6636.3007  [email_address]
Top 10 strategies for expansion in the Middle East Cont’d ,[object Object],+965.6636.3007  [email_address]
Top 10 strategies for expansion in the Middle East Cont’d ,[object Object],[object Object],[object Object],[object Object],[object Object],+965.6636.3007  [email_address]
Top 10 strategies for expansion in the Middle East Cont’d ,[object Object],[object Object],[object Object],[object Object],[object Object],+965.6636.3007  [email_address]
Top 10 strategies for expansion in the Middle East Cont’d ,[object Object],[object Object],+965.6636.3007  [email_address]
Top 10 strategies for expansion in the Middle East Cont’d ,[object Object],+965.6636.3007  [email_address]
Top 10 strategies for expansion in the Middle East Cont’d ,[object Object],[object Object],[object Object],[object Object],+965.6636.3007  [email_address]
Top 10 strategies for expansion in the Middle East Cont’d ,[object Object],[object Object],[object Object],[object Object],+965.6636.3007  [email_address]
Top 10 strategies for expansion in the Middle East Cont’d ,[object Object],[object Object],+965.6636.3007  [email_address]
Top 10 strategies for expansion in the Middle East Cont’d ,[object Object],[object Object],[object Object],+965.6636.3007  [email_address]
Strategy # 3:  To ensure success, proven models like Prosci’s ADKAR change management should be exercised which suggests introducing change in three phases: +965.6636.3007  [email_address] Top 10 strategies for expansion in the Middle East Cont’d
Top 10 strategies for expansion in the Middle East Cont’d ,[object Object],[object Object],[object Object],[object Object],+965.6636.3007  [email_address]

More Related Content

What's hot

Global Contact Centre Benchmarking Report 2015 CCW Berlin
Global Contact Centre Benchmarking Report 2015 CCW BerlinGlobal Contact Centre Benchmarking Report 2015 CCW Berlin
Global Contact Centre Benchmarking Report 2015 CCW BerlinPaul Scott
 
The Great Skills Exodus: An EMC Report
The Great Skills Exodus: An EMC ReportThe Great Skills Exodus: An EMC Report
The Great Skills Exodus: An EMC ReportSimon Skinner
 
Customer eXperience programmes in Financial Services 2013
Customer eXperience programmes in Financial Services 2013Customer eXperience programmes in Financial Services 2013
Customer eXperience programmes in Financial Services 2013Ignasi Martín Morales
 
Which Departments Wield the Most Influence Over Purchase Decisions in Your B2...
Which Departments Wield the Most Influence Over Purchase Decisions in Your B2...Which Departments Wield the Most Influence Over Purchase Decisions in Your B2...
Which Departments Wield the Most Influence Over Purchase Decisions in Your B2...LinkedIn
 
World Retail Banking Report 2016
World Retail Banking Report 2016World Retail Banking Report 2016
World Retail Banking Report 2016Emily Brady
 
wipro_insights and analytics
wipro_insights and analyticswipro_insights and analytics
wipro_insights and analyticsAjish Gopan
 
Building Strategies for a Smarter Business in Malaysia
Building Strategies for aSmarter Business in MalaysiaBuilding Strategies for aSmarter Business in Malaysia
Building Strategies for a Smarter Business in MalaysiaIBMAsean
 
This Time It's Personal: A human approach to profitable growth for insurers
This Time It's Personal: A human approach to profitable growth for insurersThis Time It's Personal: A human approach to profitable growth for insurers
This Time It's Personal: A human approach to profitable growth for insurersAccenture Insurance
 
Building Intelligent Customer Service with Microsoft Dynamics
Building Intelligent Customer Service with Microsoft DynamicsBuilding Intelligent Customer Service with Microsoft Dynamics
Building Intelligent Customer Service with Microsoft DynamicsPaul Hennessy
 
How To Improve Your Bottom-Line Through Better Agent Experience
How To Improve Your Bottom-Line Through Better Agent ExperienceHow To Improve Your Bottom-Line Through Better Agent Experience
How To Improve Your Bottom-Line Through Better Agent ExperienceLiveops
 
Securing Treasury Technology: Using ROI to Pave the Way
Securing Treasury Technology: Using ROI to Pave the WaySecuring Treasury Technology: Using ROI to Pave the Way
Securing Treasury Technology: Using ROI to Pave the WayStrategic Treasurer
 
Pwc 19th Annual Global CEO Survey
Pwc 19th Annual Global CEO SurveyPwc 19th Annual Global CEO Survey
Pwc 19th Annual Global CEO SurveyPwC
 
Digital Maturity in the Financial Sector
Digital Maturity in the Financial Sector  Digital Maturity in the Financial Sector
Digital Maturity in the Financial Sector IDG Connect
 
Second Annual Microsoft SMBPartner Insight Report - The Year Ahead
Second Annual Microsoft SMBPartner Insight Report - The Year Ahead Second Annual Microsoft SMBPartner Insight Report - The Year Ahead
Second Annual Microsoft SMBPartner Insight Report - The Year Ahead Windows 7 Professional
 
Fintech Insurance Report -June 2016
Fintech Insurance Report -June 2016Fintech Insurance Report -June 2016
Fintech Insurance Report -June 2016PwC
 
Powerful Interaction Points: Saying goodbye to the channel
Powerful Interaction Points: Saying goodbye to the channelPowerful Interaction Points: Saying goodbye to the channel
Powerful Interaction Points: Saying goodbye to the channelIBMInsurance
 
Voice of the Customer: Listening, Acting, and Closing the Loop on Customer F...
Voice of the Customer: Listening, Acting, and Closing the Loop on Customer F...Voice of the Customer: Listening, Acting, and Closing the Loop on Customer F...
Voice of the Customer: Listening, Acting, and Closing the Loop on Customer F...Mike Kendall
 

What's hot (19)

Global Contact Centre Benchmarking Report 2015 CCW Berlin
Global Contact Centre Benchmarking Report 2015 CCW BerlinGlobal Contact Centre Benchmarking Report 2015 CCW Berlin
Global Contact Centre Benchmarking Report 2015 CCW Berlin
 
The Great Skills Exodus: An EMC Report
The Great Skills Exodus: An EMC ReportThe Great Skills Exodus: An EMC Report
The Great Skills Exodus: An EMC Report
 
Customer eXperience programmes in Financial Services 2013
Customer eXperience programmes in Financial Services 2013Customer eXperience programmes in Financial Services 2013
Customer eXperience programmes in Financial Services 2013
 
Which Departments Wield the Most Influence Over Purchase Decisions in Your B2...
Which Departments Wield the Most Influence Over Purchase Decisions in Your B2...Which Departments Wield the Most Influence Over Purchase Decisions in Your B2...
Which Departments Wield the Most Influence Over Purchase Decisions in Your B2...
 
World Retail Banking Report 2016
World Retail Banking Report 2016World Retail Banking Report 2016
World Retail Banking Report 2016
 
wipro_insights and analytics
wipro_insights and analyticswipro_insights and analytics
wipro_insights and analytics
 
Building Strategies for a Smarter Business in Malaysia
Building Strategies for aSmarter Business in MalaysiaBuilding Strategies for aSmarter Business in Malaysia
Building Strategies for a Smarter Business in Malaysia
 
This Time It's Personal: A human approach to profitable growth for insurers
This Time It's Personal: A human approach to profitable growth for insurersThis Time It's Personal: A human approach to profitable growth for insurers
This Time It's Personal: A human approach to profitable growth for insurers
 
Building Intelligent Customer Service with Microsoft Dynamics
Building Intelligent Customer Service with Microsoft DynamicsBuilding Intelligent Customer Service with Microsoft Dynamics
Building Intelligent Customer Service with Microsoft Dynamics
 
How To Improve Your Bottom-Line Through Better Agent Experience
How To Improve Your Bottom-Line Through Better Agent ExperienceHow To Improve Your Bottom-Line Through Better Agent Experience
How To Improve Your Bottom-Line Through Better Agent Experience
 
Securing Treasury Technology: Using ROI to Pave the Way
Securing Treasury Technology: Using ROI to Pave the WaySecuring Treasury Technology: Using ROI to Pave the Way
Securing Treasury Technology: Using ROI to Pave the Way
 
Pwc 19th Annual Global CEO Survey
Pwc 19th Annual Global CEO SurveyPwc 19th Annual Global CEO Survey
Pwc 19th Annual Global CEO Survey
 
CroweHorwath
CroweHorwathCroweHorwath
CroweHorwath
 
Digital Maturity in the Financial Sector
Digital Maturity in the Financial Sector  Digital Maturity in the Financial Sector
Digital Maturity in the Financial Sector
 
Final-Draft-DUPEVC
Final-Draft-DUPEVCFinal-Draft-DUPEVC
Final-Draft-DUPEVC
 
Second Annual Microsoft SMBPartner Insight Report - The Year Ahead
Second Annual Microsoft SMBPartner Insight Report - The Year Ahead Second Annual Microsoft SMBPartner Insight Report - The Year Ahead
Second Annual Microsoft SMBPartner Insight Report - The Year Ahead
 
Fintech Insurance Report -June 2016
Fintech Insurance Report -June 2016Fintech Insurance Report -June 2016
Fintech Insurance Report -June 2016
 
Powerful Interaction Points: Saying goodbye to the channel
Powerful Interaction Points: Saying goodbye to the channelPowerful Interaction Points: Saying goodbye to the channel
Powerful Interaction Points: Saying goodbye to the channel
 
Voice of the Customer: Listening, Acting, and Closing the Loop on Customer F...
Voice of the Customer: Listening, Acting, and Closing the Loop on Customer F...Voice of the Customer: Listening, Acting, and Closing the Loop on Customer F...
Voice of the Customer: Listening, Acting, and Closing the Loop on Customer F...
 

Viewers also liked

Expansion Strategies of Starbucks
Expansion Strategies of StarbucksExpansion Strategies of Starbucks
Expansion Strategies of StarbucksVishesh Srivastava
 
Basecamp's International Expansion
Basecamp's International ExpansionBasecamp's International Expansion
Basecamp's International Expansionvoogarah28
 
Retail marketing strategies for Middle East and more
Retail marketing strategies for Middle East and moreRetail marketing strategies for Middle East and more
Retail marketing strategies for Middle East and moreMichael Leander
 
Integrating EBM into Medical School
Integrating EBM into Medical SchoolIntegrating EBM into Medical School
Integrating EBM into Medical Schoolrusskie69
 
Dr. b calingacion communications training
Dr. b calingacion   communications trainingDr. b calingacion   communications training
Dr. b calingacion communications trainingrigelsuarez
 
Real vs rubbish ebm Evidence Live presentation april 2015
Real vs rubbish ebm  Evidence Live presentation april 2015Real vs rubbish ebm  Evidence Live presentation april 2015
Real vs rubbish ebm Evidence Live presentation april 2015Terry Shaneyfelt
 
SLC CME- Evidence based medicine 07/27/2007
SLC CME- Evidence based medicine 07/27/2007SLC CME- Evidence based medicine 07/27/2007
SLC CME- Evidence based medicine 07/27/2007cddirks
 
Brazil - Evidence-based Education: What Works?
Brazil - Evidence-based Education: What Works?Brazil - Evidence-based Education: What Works?
Brazil - Evidence-based Education: What Works?SMACC Conference
 
The 60 Second Business Case
The 60 Second Business CaseThe 60 Second Business Case
The 60 Second Business CaseJason Brett
 
Evidence Based Medicine Intro
Evidence Based Medicine IntroEvidence Based Medicine Intro
Evidence Based Medicine IntroVictor Castilla
 
Introduction to Evidence-Based Medicine
Introduction to Evidence-Based MedicineIntroduction to Evidence-Based Medicine
Introduction to Evidence-Based MedicineRobin Featherstone
 
The obstetric examination ppt
The obstetric examination pptThe obstetric examination ppt
The obstetric examination pptReina Ramesh
 
International Entrepreneurship - Entry Mode Strategies
International Entrepreneurship - Entry Mode StrategiesInternational Entrepreneurship - Entry Mode Strategies
International Entrepreneurship - Entry Mode StrategiesSenthilKumar Mukund
 
Starbucks marketing
Starbucks marketingStarbucks marketing
Starbucks marketingHeekuk
 
Market entry strategies
Market entry strategiesMarket entry strategies
Market entry strategiesVineet Sansare
 
Foreign market entry strategies
Foreign market entry strategiesForeign market entry strategies
Foreign market entry strategiesGeeta Shiromani
 

Viewers also liked (20)

Expansion Strategies of Starbucks
Expansion Strategies of StarbucksExpansion Strategies of Starbucks
Expansion Strategies of Starbucks
 
Basecamp's International Expansion
Basecamp's International ExpansionBasecamp's International Expansion
Basecamp's International Expansion
 
Retail marketing strategies for Middle East and more
Retail marketing strategies for Middle East and moreRetail marketing strategies for Middle East and more
Retail marketing strategies for Middle East and more
 
Integrating EBM into Medical School
Integrating EBM into Medical SchoolIntegrating EBM into Medical School
Integrating EBM into Medical School
 
Dr. b calingacion communications training
Dr. b calingacion   communications trainingDr. b calingacion   communications training
Dr. b calingacion communications training
 
Real vs rubbish ebm Evidence Live presentation april 2015
Real vs rubbish ebm  Evidence Live presentation april 2015Real vs rubbish ebm  Evidence Live presentation april 2015
Real vs rubbish ebm Evidence Live presentation april 2015
 
SLC CME- Evidence based medicine 07/27/2007
SLC CME- Evidence based medicine 07/27/2007SLC CME- Evidence based medicine 07/27/2007
SLC CME- Evidence based medicine 07/27/2007
 
Brazil - Evidence-based Education: What Works?
Brazil - Evidence-based Education: What Works?Brazil - Evidence-based Education: What Works?
Brazil - Evidence-based Education: What Works?
 
The 60 Second Business Case
The 60 Second Business CaseThe 60 Second Business Case
The 60 Second Business Case
 
Evidence Based Medicine by Dr. Harmanjit Singh, GMC, Patiala
Evidence Based Medicine by Dr. Harmanjit Singh, GMC, PatialaEvidence Based Medicine by Dr. Harmanjit Singh, GMC, Patiala
Evidence Based Medicine by Dr. Harmanjit Singh, GMC, Patiala
 
Evidence Based Medicine Intro
Evidence Based Medicine IntroEvidence Based Medicine Intro
Evidence Based Medicine Intro
 
Introduction to Evidence-Based Medicine
Introduction to Evidence-Based MedicineIntroduction to Evidence-Based Medicine
Introduction to Evidence-Based Medicine
 
Evidence based medicine
Evidence based medicineEvidence based medicine
Evidence based medicine
 
The obstetric examination ppt
The obstetric examination pptThe obstetric examination ppt
The obstetric examination ppt
 
Market Entry Strategies
Market Entry StrategiesMarket Entry Strategies
Market Entry Strategies
 
International Entrepreneurship - Entry Mode Strategies
International Entrepreneurship - Entry Mode StrategiesInternational Entrepreneurship - Entry Mode Strategies
International Entrepreneurship - Entry Mode Strategies
 
Starbucks marketing
Starbucks marketingStarbucks marketing
Starbucks marketing
 
Evidence Based Practice
Evidence Based PracticeEvidence Based Practice
Evidence Based Practice
 
Market entry strategies
Market entry strategiesMarket entry strategies
Market entry strategies
 
Foreign market entry strategies
Foreign market entry strategiesForeign market entry strategies
Foreign market entry strategies
 

Similar to Top 10 strategies for telco expansion in Middle East

Lead to Cash: The Value of Big Data and Analytics for Telco
Lead to Cash: The Value of Big Data and Analytics for TelcoLead to Cash: The Value of Big Data and Analytics for Telco
Lead to Cash: The Value of Big Data and Analytics for TelcoSam Thomsett
 
With the evolution of technology, a comprehensive mobility strategy is impera...
With the evolution of technology, a comprehensive mobility strategy is impera...With the evolution of technology, a comprehensive mobility strategy is impera...
With the evolution of technology, a comprehensive mobility strategy is impera...EES Africa (Pty) Ltd
 
Chapter 12 answers to discussion questions
Chapter 12 answers to discussion questionsChapter 12 answers to discussion questions
Chapter 12 answers to discussion questionsVatan77
 
Is your Business Ready For Digital Transformation.pdf
Is your Business Ready For Digital Transformation.pdfIs your Business Ready For Digital Transformation.pdf
Is your Business Ready For Digital Transformation.pdfarun raja
 
Get Telecoms Smart - New Year, New Approach
Get Telecoms Smart - New Year, New ApproachGet Telecoms Smart - New Year, New Approach
Get Telecoms Smart - New Year, New Approachemmersons1
 
How to embrace digital transformation in the Financial Services sector
How to embrace digital transformation in the Financial Services sectorHow to embrace digital transformation in the Financial Services sector
How to embrace digital transformation in the Financial Services sectorBrandworkz
 
Aftermarket digital transformation
Aftermarket digital transformationAftermarket digital transformation
Aftermarket digital transformationBrowne & Mohan
 
Enterprise Mobility - Whitepaper
Enterprise Mobility - WhitepaperEnterprise Mobility - Whitepaper
Enterprise Mobility - WhitepaperNIIT Technologies
 
There's an App for That, and That, and That: Managing Mobile in the Workforce
There's an App for That, and That, and That: Managing Mobile in the WorkforceThere's an App for That, and That, and That: Managing Mobile in the Workforce
There's an App for That, and That, and That: Managing Mobile in the WorkforceHuman Capital Media
 
Enabling your Enterprise Mobility to tap New Growth Opportunities
Enabling your Enterprise Mobility to tap New Growth OpportunitiesEnabling your Enterprise Mobility to tap New Growth Opportunities
Enabling your Enterprise Mobility to tap New Growth OpportunitiesNIIT Technologies
 
Top 10 CX insights for telecom executives
Top 10 CX insights for telecom executivesTop 10 CX insights for telecom executives
Top 10 CX insights for telecom executivesnaeemmirza
 
CBRE101389 Trends in FM report_FINAL
CBRE101389 Trends in FM report_FINALCBRE101389 Trends in FM report_FINAL
CBRE101389 Trends in FM report_FINALOctavia_69
 
R4N White Paper
R4N White PaperR4N White Paper
R4N White PaperTom Golway
 
Emerging technologies: A transformative force of the new digital economy (ide...
Emerging technologies: A transformative force of the new digital economy (ide...Emerging technologies: A transformative force of the new digital economy (ide...
Emerging technologies: A transformative force of the new digital economy (ide...3gamma
 
Enterprise mobility trends 2013
Enterprise mobility trends 2013 Enterprise mobility trends 2013
Enterprise mobility trends 2013 Regalix
 
Supply chain management For Axiata
Supply chain management For AxiataSupply chain management For Axiata
Supply chain management For Axiata蔡 阜晋
 
Early Lessons Learned in Deploying Cloud Infrastructure
Early Lessons Learned in Deploying Cloud InfrastructureEarly Lessons Learned in Deploying Cloud Infrastructure
Early Lessons Learned in Deploying Cloud InfrastructureFrancisco "Cocoy" Claravall
 
Mobile Maturity Model
Mobile Maturity ModelMobile Maturity Model
Mobile Maturity ModelAdeptPros LLC
 

Similar to Top 10 strategies for telco expansion in Middle East (20)

Lead to Cash: The Value of Big Data and Analytics for Telco
Lead to Cash: The Value of Big Data and Analytics for TelcoLead to Cash: The Value of Big Data and Analytics for Telco
Lead to Cash: The Value of Big Data and Analytics for Telco
 
With the evolution of technology, a comprehensive mobility strategy is impera...
With the evolution of technology, a comprehensive mobility strategy is impera...With the evolution of technology, a comprehensive mobility strategy is impera...
With the evolution of technology, a comprehensive mobility strategy is impera...
 
Prepaid
PrepaidPrepaid
Prepaid
 
Chapter 12 answers to discussion questions
Chapter 12 answers to discussion questionsChapter 12 answers to discussion questions
Chapter 12 answers to discussion questions
 
Is your Business Ready For Digital Transformation.pdf
Is your Business Ready For Digital Transformation.pdfIs your Business Ready For Digital Transformation.pdf
Is your Business Ready For Digital Transformation.pdf
 
Get Telecoms Smart - New Year, New Approach
Get Telecoms Smart - New Year, New ApproachGet Telecoms Smart - New Year, New Approach
Get Telecoms Smart - New Year, New Approach
 
How to embrace digital transformation in the Financial Services sector
How to embrace digital transformation in the Financial Services sectorHow to embrace digital transformation in the Financial Services sector
How to embrace digital transformation in the Financial Services sector
 
Aftermarket digital transformation
Aftermarket digital transformationAftermarket digital transformation
Aftermarket digital transformation
 
Enterprise Mobility - Whitepaper
Enterprise Mobility - WhitepaperEnterprise Mobility - Whitepaper
Enterprise Mobility - Whitepaper
 
There's an App for That, and That, and That: Managing Mobile in the Workforce
There's an App for That, and That, and That: Managing Mobile in the WorkforceThere's an App for That, and That, and That: Managing Mobile in the Workforce
There's an App for That, and That, and That: Managing Mobile in the Workforce
 
Enabling your Enterprise Mobility to tap New Growth Opportunities
Enabling your Enterprise Mobility to tap New Growth OpportunitiesEnabling your Enterprise Mobility to tap New Growth Opportunities
Enabling your Enterprise Mobility to tap New Growth Opportunities
 
Top 10 CX insights for telecom executives
Top 10 CX insights for telecom executivesTop 10 CX insights for telecom executives
Top 10 CX insights for telecom executives
 
CBRE101389 Trends in FM report_FINAL
CBRE101389 Trends in FM report_FINALCBRE101389 Trends in FM report_FINAL
CBRE101389 Trends in FM report_FINAL
 
EFMA & HP: Evolution of the Workplace in Financial Services
EFMA & HP: Evolution of the Workplace in Financial ServicesEFMA & HP: Evolution of the Workplace in Financial Services
EFMA & HP: Evolution of the Workplace in Financial Services
 
R4N White Paper
R4N White PaperR4N White Paper
R4N White Paper
 
Emerging technologies: A transformative force of the new digital economy (ide...
Emerging technologies: A transformative force of the new digital economy (ide...Emerging technologies: A transformative force of the new digital economy (ide...
Emerging technologies: A transformative force of the new digital economy (ide...
 
Enterprise mobility trends 2013
Enterprise mobility trends 2013 Enterprise mobility trends 2013
Enterprise mobility trends 2013
 
Supply chain management For Axiata
Supply chain management For AxiataSupply chain management For Axiata
Supply chain management For Axiata
 
Early Lessons Learned in Deploying Cloud Infrastructure
Early Lessons Learned in Deploying Cloud InfrastructureEarly Lessons Learned in Deploying Cloud Infrastructure
Early Lessons Learned in Deploying Cloud Infrastructure
 
Mobile Maturity Model
Mobile Maturity ModelMobile Maturity Model
Mobile Maturity Model
 

Top 10 strategies for telco expansion in Middle East

  • 1.
  • 2. Top 10 strategies for expansion in the Middle East Change management... a planned strategy for Telcos By Naeem Mirza May 10 th , 2010 +965.6636.3007 [email_address]
  • 3.
  • 4.
  • 5.
  • 6.
  • 7.
  • 8.
  • 9.
  • 10.
  • 11.
  • 12.
  • 13. Strategy # 3: To ensure success, proven models like Prosci’s ADKAR change management should be exercised which suggests introducing change in three phases: +965.6636.3007 [email_address] Top 10 strategies for expansion in the Middle East Cont’d
  • 14.