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CROWNE PLAZA HOTEL
1-5 Spencer St, Melbourne
CASE STUDY
Location 1-5 Spencer St, Melbourne
Victoria, Australia
Type of Building Hotel
Owner Eureka Funds Management
Property Operator InterContinental Hotel Group (IHG)
ABOUT THE BUILDING
Crowne Plaza Hotel Melbourne
is a 4 ½ star hotel located on the
banks of the Yarra River on the
fringe of the CBD. With its premier
location and views of the city and
Southbank it is regarded as one of
the best hotels in Melbourne.
Over the past 8 years Crowne Plaza Melbourne
has been working steadily to increase its energy
efficiency under the guidance of Victorian Area
Engineering Manager Robin Power. Robin’s efforts
have been backed by property owners Eureka Funds
Management, who understand that investments in
increasing the energy and resource efficiency of their
properties leads to a direct payback through reduced
operating costs and increased asset values.
mySmart have worked closely with Crowne Plaza
Hotel Melbourne to deliver a series of energy efficient
projects that have delivered positive and measurable
energy savings. It is these energy saving initiatives that
have seen Crowne Plaza Hotel Melbourne receive local
and state environmental awards and be recognised
internationally within the worldwide IHG Green engage
environmental sustainability program. Currently Level
1, Crowne Plaza Hotel Melbourne is now working to
achieve Level 2 status and mySmart look forward to
assisting our valued clients to achieve it.
PROJECT DETAILS:
CROWNE PLAZA HOTEL
1-5 SPENCER ST, MELBOURNE
CROWNE PLAZA HOTEL
MELBOURNE
210000
220000
230000
240000
250000
260000
270000
280000
290000
300000
310000
320000
330000
340000
350000
360000
January
February
March
April
May
June
July
August
September
October
November
December
kWh
Month
2005 Monthly kWh 2006 Monthly kWh 2007 Monthly kWh 2008 Monthly kWh 2009 Monthly kWh
2010 Monthly kWh 2011 Monthly kWh 2012 Monthly kWh 2013 Monthly kWh
CROWN PLAZA MELBOURNE MONTHLY
ELECTRICITY CONSUMPTION
Since 2005 Crowne Plaza Hotel
Melbourne has kept a detailed
report of the property’s resource
consumption including Electricty,
Gas and Water.
To the right is a graph showing the Monthly Electricity
Consumption in kWh taken directly from the utility
invoices. The energy saving initiatives and their resulting
positive impact on the hotel’s resource efficiency can be
clearly seen.
ECOMODE
An interesting feature of the INNcom Smart Digital
Thermostats is the ecoMODE button. This button
allows guests to voluntarily be involved in the hotel
energy efficiency initiatives. When the button is pressed
the temperature setback is increased a further 0.5°C
with increased time delays between cooling or heating
correction cycles. Crowne Plaza has reported a large
number of the hotel’s guests are using the ecoMODE
button during their stay.
2005 - 2008 ENERGY SAVING - 4.78%
LIGHTING UPGRADE
Over this 3 year period approximately 3,600 guestroom
lights were upgraded from Incandescent bulbs to
Compact Fluorescent Lamps (CFL). See Reference A
2008 - 2009 ENERGY SAVING - 9.50%
INNCOM SMART DIGITAL THERMOSTATS
Commencing in 2008 was a project to install over 400
INNcom e4 528 Smart Digital Thermostats. Prior to
installation model rooms were installed to ascertain
the potential energy savings. The key energy saving
benefit of the INNcom thermostat installation is the
automatic temperature set-back when the in-built PIR
detects that the room is empty.
2009 - 2010 ENERGY SAVING - 7.06%
INNCONTROL SOFTWARE
In May Crowne Plaza installed the INNcontrol Energy
Management Software. Linking directly into the hotel’s
Property Management System, INNcontrol allows for
real time control of temperature setbacks.
Once a guest has checked out the software instantly
commands a 2°C setback of the room’s temperature.
This setback is reversed the moment a new guest
checks in and new settings are in already in effect whilst
they are making their way from reception to their room.
See Reference B
2010 - 2011 ENERGY SAVING - 4.77%
VARIABLE SPEED DRIVE
AND PUBLIC AREA
Installation of variable speed drives on the main air
handling units has meant that they can be run at around
75% capacity. This reduces the amount of energy
required to operate them but ensures the conditions
within the hotel still meet guests’ expectations.
2011 - 2012 ENERGY SAVING - 4.48%
GUEST ROOM LED LIGHTING &
COMMON AREA DIMMER UPGRADES
Based on the successful public area LED lighting
upgrade the decision was made to upgrade the
guestrooms during the course of 2012. Even though
the lights are only on a few hours per day the energy
savings were clearly identifiable and made the upgrade
worthwile.
Dimmers in the public areas which dated from the
hotel’s construction in 1988 had been failing over
previous months and years. This resulted in lighting in
the front of house being on 24 hours a day. In October
2012 these dimmers were upgraded to Clipsal C-Bus
and gave instant energy savings through scheduled
control. See Reference C
TOTAL ELECTRICITY REDUCTION
2005-2012 30.56%
A
C
B
CROWNE PLAZA HOTEL
MELBOURNE
mySmart is an Australian company
at the forefront of creating intelligent
environments across a wide range of
sectors from smart buildings to smart
agriculture. Our solutions are customer
centric and incorporate innovative
technologies and the latest sensor
design, control, functionality and analytics.
Our highly trained, industry qualified Consultants and Smart
Building Specialists design, optimise and service environments
to enhance user comfort and productivity, whilst minimising
operational costs and resource consumption.
mySmart, originally established as Complete Technology
Integrations (CTI) in 2001, is a wholly owned Australian company.
With a national footprint and over 60 employees, mySmart
operates across a multitude of markets including commercial
offices, residential, industrial & agriculture, government, retail,
hospitality, health & aged care, education and leisure.
Our solutions include:
•	 Lighting Control and building automation
•	 Asset Performance Analytics
•	 Energy Management
•	 Smart building systems
•	 Guest Technology
•	 System Management Programs
•	 IoT Applications
•	 mySmart Sensors and associated products
•	 Unique custom solutions
mySmart. Building smart cities one mySmart Building at a time.
SMART DIGITAL THERMOSTAT
- E4 528
The Smart Digital Thermostat is more than a
thermostat. It combines multiple features to enhance
guest experience as well as relay information to
property management systems.
Features include:
•	 Precision digital temperature control
•	 Advanced energy management within the room
•	 Guest programmable parameters including Make
Up Room and Do Not Disturb
•	 Balcony door and window monitoring
•	 ecoMODE for guest opt-in involvement in property
energy efficiency
•	 Mini-bar, safe and smoke detector monitoring
•	 In built PIR for occupancy reporting
INNCONTROL ENERGY
MANAGEMENT SOFTWARE
The INNcontrol software is designed to activate a
programmable temperature setback when the room is
unoccupied. Interfacing with the Property Management
System and the Building Management System it is also
possible to manage peak demand load shedding.
Features include:
•	 Real time control of energy usage in rooms through
temperature setback
•	 Manage information from intelligent devices giving
energy trend data
•	 Automatic load shedding and peak demand
algorithms
•	 Interface with PMS, BMS and other hotel systems
•	 Reporting of any malfunctioning equipment
MYSMART ENGAUGE
The mySmart enGauge panel is a friendly and
informative system designed for use in foyers, lobbies,
shopping centres or any public space to display
real time and historical data on building energy and
environmental performance.
Linked directly to the Building Management System
guests and hotel staff can gain an understanding of:
•	 How to reduce consumption
•	 Energy, water and waste performance
•	 Environmental terminology
•	 Environmental impact
•	 Building performance issues
1300 697 627
mysmart.com.au
info@mysmart.com.au
SERVICE HOTLINE
1300 881 583

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Case Study Crowne Plaza Hotel Melbourne - mySmart

  • 1. CROWNE PLAZA HOTEL 1-5 Spencer St, Melbourne CASE STUDY
  • 2. Location 1-5 Spencer St, Melbourne Victoria, Australia Type of Building Hotel Owner Eureka Funds Management Property Operator InterContinental Hotel Group (IHG) ABOUT THE BUILDING Crowne Plaza Hotel Melbourne is a 4 ½ star hotel located on the banks of the Yarra River on the fringe of the CBD. With its premier location and views of the city and Southbank it is regarded as one of the best hotels in Melbourne. Over the past 8 years Crowne Plaza Melbourne has been working steadily to increase its energy efficiency under the guidance of Victorian Area Engineering Manager Robin Power. Robin’s efforts have been backed by property owners Eureka Funds Management, who understand that investments in increasing the energy and resource efficiency of their properties leads to a direct payback through reduced operating costs and increased asset values. mySmart have worked closely with Crowne Plaza Hotel Melbourne to deliver a series of energy efficient projects that have delivered positive and measurable energy savings. It is these energy saving initiatives that have seen Crowne Plaza Hotel Melbourne receive local and state environmental awards and be recognised internationally within the worldwide IHG Green engage environmental sustainability program. Currently Level 1, Crowne Plaza Hotel Melbourne is now working to achieve Level 2 status and mySmart look forward to assisting our valued clients to achieve it. PROJECT DETAILS: CROWNE PLAZA HOTEL 1-5 SPENCER ST, MELBOURNE
  • 3. CROWNE PLAZA HOTEL MELBOURNE 210000 220000 230000 240000 250000 260000 270000 280000 290000 300000 310000 320000 330000 340000 350000 360000 January February March April May June July August September October November December kWh Month 2005 Monthly kWh 2006 Monthly kWh 2007 Monthly kWh 2008 Monthly kWh 2009 Monthly kWh 2010 Monthly kWh 2011 Monthly kWh 2012 Monthly kWh 2013 Monthly kWh CROWN PLAZA MELBOURNE MONTHLY ELECTRICITY CONSUMPTION Since 2005 Crowne Plaza Hotel Melbourne has kept a detailed report of the property’s resource consumption including Electricty, Gas and Water. To the right is a graph showing the Monthly Electricity Consumption in kWh taken directly from the utility invoices. The energy saving initiatives and their resulting positive impact on the hotel’s resource efficiency can be clearly seen. ECOMODE An interesting feature of the INNcom Smart Digital Thermostats is the ecoMODE button. This button allows guests to voluntarily be involved in the hotel energy efficiency initiatives. When the button is pressed the temperature setback is increased a further 0.5°C with increased time delays between cooling or heating correction cycles. Crowne Plaza has reported a large number of the hotel’s guests are using the ecoMODE button during their stay. 2005 - 2008 ENERGY SAVING - 4.78% LIGHTING UPGRADE Over this 3 year period approximately 3,600 guestroom lights were upgraded from Incandescent bulbs to Compact Fluorescent Lamps (CFL). See Reference A 2008 - 2009 ENERGY SAVING - 9.50% INNCOM SMART DIGITAL THERMOSTATS Commencing in 2008 was a project to install over 400 INNcom e4 528 Smart Digital Thermostats. Prior to installation model rooms were installed to ascertain the potential energy savings. The key energy saving benefit of the INNcom thermostat installation is the automatic temperature set-back when the in-built PIR detects that the room is empty. 2009 - 2010 ENERGY SAVING - 7.06% INNCONTROL SOFTWARE In May Crowne Plaza installed the INNcontrol Energy Management Software. Linking directly into the hotel’s Property Management System, INNcontrol allows for real time control of temperature setbacks. Once a guest has checked out the software instantly commands a 2°C setback of the room’s temperature. This setback is reversed the moment a new guest checks in and new settings are in already in effect whilst they are making their way from reception to their room. See Reference B 2010 - 2011 ENERGY SAVING - 4.77% VARIABLE SPEED DRIVE AND PUBLIC AREA Installation of variable speed drives on the main air handling units has meant that they can be run at around 75% capacity. This reduces the amount of energy required to operate them but ensures the conditions within the hotel still meet guests’ expectations. 2011 - 2012 ENERGY SAVING - 4.48% GUEST ROOM LED LIGHTING & COMMON AREA DIMMER UPGRADES Based on the successful public area LED lighting upgrade the decision was made to upgrade the guestrooms during the course of 2012. Even though the lights are only on a few hours per day the energy savings were clearly identifiable and made the upgrade worthwile. Dimmers in the public areas which dated from the hotel’s construction in 1988 had been failing over previous months and years. This resulted in lighting in the front of house being on 24 hours a day. In October 2012 these dimmers were upgraded to Clipsal C-Bus and gave instant energy savings through scheduled control. See Reference C TOTAL ELECTRICITY REDUCTION 2005-2012 30.56% A C B
  • 4. CROWNE PLAZA HOTEL MELBOURNE mySmart is an Australian company at the forefront of creating intelligent environments across a wide range of sectors from smart buildings to smart agriculture. Our solutions are customer centric and incorporate innovative technologies and the latest sensor design, control, functionality and analytics. Our highly trained, industry qualified Consultants and Smart Building Specialists design, optimise and service environments to enhance user comfort and productivity, whilst minimising operational costs and resource consumption. mySmart, originally established as Complete Technology Integrations (CTI) in 2001, is a wholly owned Australian company. With a national footprint and over 60 employees, mySmart operates across a multitude of markets including commercial offices, residential, industrial & agriculture, government, retail, hospitality, health & aged care, education and leisure. Our solutions include: • Lighting Control and building automation • Asset Performance Analytics • Energy Management • Smart building systems • Guest Technology • System Management Programs • IoT Applications • mySmart Sensors and associated products • Unique custom solutions mySmart. Building smart cities one mySmart Building at a time. SMART DIGITAL THERMOSTAT - E4 528 The Smart Digital Thermostat is more than a thermostat. It combines multiple features to enhance guest experience as well as relay information to property management systems. Features include: • Precision digital temperature control • Advanced energy management within the room • Guest programmable parameters including Make Up Room and Do Not Disturb • Balcony door and window monitoring • ecoMODE for guest opt-in involvement in property energy efficiency • Mini-bar, safe and smoke detector monitoring • In built PIR for occupancy reporting INNCONTROL ENERGY MANAGEMENT SOFTWARE The INNcontrol software is designed to activate a programmable temperature setback when the room is unoccupied. Interfacing with the Property Management System and the Building Management System it is also possible to manage peak demand load shedding. Features include: • Real time control of energy usage in rooms through temperature setback • Manage information from intelligent devices giving energy trend data • Automatic load shedding and peak demand algorithms • Interface with PMS, BMS and other hotel systems • Reporting of any malfunctioning equipment MYSMART ENGAUGE The mySmart enGauge panel is a friendly and informative system designed for use in foyers, lobbies, shopping centres or any public space to display real time and historical data on building energy and environmental performance. Linked directly to the Building Management System guests and hotel staff can gain an understanding of: • How to reduce consumption • Energy, water and waste performance • Environmental terminology • Environmental impact • Building performance issues