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7.Notification Differences:Explain in your own words the differences between
an IT Outage and IT Maintenance notification. Defend why this is important.
8.Templates: Provide one example for each of the four required templates
Provide 1 example for an IT Outage Notification
Provide 1 example for an IT Outage Completed Notification
Provide 1 example for an IT Maintenance Notification
Provide 1 example for an IT Maintenance Completed Notification

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