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Welcome
Management of Organization (MGT 701)
Week 1 & 2 (Online Lecture)
1
Part 1 (15-20 min.)
 Lecturer’s intro
 Course objectives
 Learning resources
 Assessment/ Evaluation
 Lecturer’s teaching philosophy
 Any Query from the Students (10-15 min)
2
Your Lecturer’s Intro…..
Dr. Md. Faridul Islam
Professor, Dept. of Marketing, RU
Preferred name : Farid
Contact detail :
 Email : mfislam2001@yahoo.com
 Mobile : 01711-176148
3
Course objectives
 On successful completion of this course students
can:
 Apply management theory to practice situations.
 Write clear, concise and coherent arguments relating to
management theory and practice.
 Assess and prepare solutions to practice situations in
management.
4
Learning Resources
 Essential text:
Contemporary Management-
by
Jones, G. R. and George, J. M.
 Other Materials- such as cases, quiz, discussion
topics will be supplied by the lecturer in due course.
5
Assessments………..
Modes Weight
Class Attendance 10%
Class Quiz 10%
Case Study 10%
Term Paper 10%
Midterm examination 20%
Final examination 40%
Total 100%
6
However, this may be changed. We will have
to comply with the UGC and BU policies
regarding the exams in future.
Part 2 (15-20 min.)
 What is management?
 Henri Fayol’s four functions of management.
 Why study management?
 Class Quiz (10-15 min.)
7
PPTs to accompany Contemporary Management 2e by Waddell, Jones & George
© 2011 McGraw-Hill Australia Pty Ltd
1-8
8
What is management?
 Management is a distinct process consisting of
planning, organizing, actuating and controlling,
performed to determine and accomplish the
objectives by the use of people and resources.
- George R. Terry
9
PPTs to accompany Contemporary Management 2e by Waddell, Jones & George
© 2011 McGraw-Hill Australia Pty Ltd 1-10
10
What is management?
 Management is the planning, organising, leading and
controlling of human and other resources to achieve
organisational goals effectively and efficiently.
Henri Fayol outlined the four managerial functions in his
book General Industrial Management (New York: IEEE
Press, 1984)
PPTs to accompany Contemporary Management 2e by Waddell, Jones & George
© 2011 McGraw-Hill Australia Pty Ltd 1-11
11
Planning
 Planning is the process of identifying and selecting
appropriate goals and courses of action.
PPTs to accompany Contemporary Management 2e by Waddell, Jones & George
© 2011 McGraw-Hill Australia Pty Ltd 1-12
12
Organising
• Organising is the process of establishing a structure of
working relationships in a way that allows organisational
members to work together to achieve organisational goals.
PPTs to accompany Contemporary Management 2e by Waddell, Jones & George
© 2011 McGraw-Hill Australia Pty Ltd 1-13
13
Organisational structure
 Organisational structure is a formal system of task
and reporting relationships that coordinates and
motivates organisational members.
PPTs to accompany Contemporary Management 2e by Waddell, Jones & George
© 2011 McGraw-Hill Australia Pty Ltd 1-14
14
Leading
 Leading is articulating a clear vision to follow, and
energising and enabling organisational members so they
understand the part they play in attaining organisational
goals.
 Leadership involves using power, influence, vision,
persuasion and communication skills.
 The outcome of effective leadership is highly motivated
and committed organisational members.
PPTs to accompany Contemporary Management 2e by Waddell, Jones & George
© 2011 McGraw-Hill Australia Pty Ltd 1-15
15
Why study management?
 Understanding what managers do and how they do it is of
central importance to understanding how a society works
and how it creates wealth.
 Studying management helps people deal with their bosses
and co-workers.
 It also opens a path to a well-paying job and a satisfying
career.
PPTs to accompany Contemporary Management 2e by Waddell, Jones & George
© 2011 McGraw-Hill Australia Pty Ltd 1-16
16
Managers
 Managers are the people responsible for supervising the use
of an organisation’s resources to meet its goals.
 Resources include people, skills, knowledge, machinery,
computers and IT, and financial capital.
Part 3 (15-20 min.)
 Who is a Competent Manager?
 Let’s Discuss on Managers’ competencies.
 Effectiveness and
 Efficiency of Managers
Exercise-There is an example in Quadrant
1. as ‘Result’. Please complete the other
Results i.e. Quadrant 2, 3 and 4(15-20
min.)
17
PPTs to accompany Contemporary Management 2e by Waddell, Jones & George
© 2011 McGraw-Hill Australia Pty Ltd 1-18
18
Competencies
 Competencies are specific sets of skills, abilities and
experiences that give one manager the ability to perform at a
higher level than another manager in a particular
organisational setting.
 A manager needs to know what has to be done and to do it to
the required standard within an appropriate timeframe.
PPTs to accompany Contemporary Management 2e by Waddell, Jones & George
© 2011 McGraw-Hill Australia Pty Ltd 1-19
19
Organisational performance
• Organisational performance is a measure of how efficiently and
effectively managers use organisational resources to satisfy
customers and achieve goals.
• Efficiency
– A measure of how well or productively resources are used
to achieve a goal
• Effectiveness
– A measure of the appropriateness of the goals an
organisation is pursuing and the degree to which they are
achieved
PPTs to accompany Contemporary Management 2e by Waddell, Jones & George
© 2011 McGraw-Hill Australia Pty Ltd
1-20
20
Part 4 (15-20 min.)
 Present Day Challenges for Management .
 Building Competitive Advantages.
 Exercise-Draw/Set real life Examples based
on Topic Discussed (15-20 min.)

21
Challenges for Management in a Global Environment
 Building Competitive Advantage
 Maintaining Ethical and Socially Responsible
Standards
 Managing a Diverse Workforce
 Utilizing IT and E-Commerce
 Practicing Global Crisis Management
Exercise: Please set real life examples for
any three points
22
PPTs to accompany Contemporary Management 2e by Waddell, Jones & George
© 2011 McGraw-Hill Australia Pty Ltd 1-23
23
Building and maintaining competitive advantage
 Increase efficiency
 Increase effectiveness
 Increase quality
 Increase speed, flexibility and innovation
 Increase responsiveness to customers
Part 5 (15-20 min.)
 Management Functional Areas
 Types or Levels of Managers
 Managers Spend Time According to Their Levels
 Managerial Skills
Case Study Discussion (15-20 min)
24
PPTs to accompany Contemporary Management 2e by Waddell, Jones & George
© 2011 McGraw-Hill Australia Pty Ltd 1-25
25
Management functional areas
 A department is a group of people who work together and possess
similar skills or use the same knowledge, tools or techniques. Examples
of departments are:
• finance
• marketing
• human resources
• production
• warehousing
• maintenance
• sales
(each of which have managers)
PPTs to accompany Contemporary Management 2e by Waddell, Jones & George
© 2011 McGraw-Hill Australia Pty Ltd 1-26
26
Types of managers
• First-line managers
– are responsible for day-to-day operations. They supervise
people performing activities required to make the good or
service.
• Middle managers
– supervise first-line managers. They are responsible for finding
the best way to use departmental resources to achieve goals.
• Top managers
– are responsible for the performance of all departments and
have cross-departmental responsibility. They establish
organisational goals and monitor middle managers.
PPTs to accompany Contemporary Management 2e by Waddell, Jones & George
© 2011 McGraw-Hill Australia Pty Ltd 1-27
27
Levels of management
PPTs to accompany Contemporary Management 2e by Waddell, Jones & George
© 2011 McGraw-Hill Australia Pty Ltd 1-28
28
PPTs to accompany Contemporary Management 2e by Waddell, Jones & George
© 2011 McGraw-Hill Australia Pty Ltd 1-29
29
Daylight Case (Background)
Any Question????
Thank you very much!!!!!!!!
30

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Online_W_1_MGT_701_2.ppt

  • 1. Welcome Management of Organization (MGT 701) Week 1 & 2 (Online Lecture) 1
  • 2. Part 1 (15-20 min.)  Lecturer’s intro  Course objectives  Learning resources  Assessment/ Evaluation  Lecturer’s teaching philosophy  Any Query from the Students (10-15 min) 2
  • 3. Your Lecturer’s Intro….. Dr. Md. Faridul Islam Professor, Dept. of Marketing, RU Preferred name : Farid Contact detail :  Email : mfislam2001@yahoo.com  Mobile : 01711-176148 3
  • 4. Course objectives  On successful completion of this course students can:  Apply management theory to practice situations.  Write clear, concise and coherent arguments relating to management theory and practice.  Assess and prepare solutions to practice situations in management. 4
  • 5. Learning Resources  Essential text: Contemporary Management- by Jones, G. R. and George, J. M.  Other Materials- such as cases, quiz, discussion topics will be supplied by the lecturer in due course. 5
  • 6. Assessments……….. Modes Weight Class Attendance 10% Class Quiz 10% Case Study 10% Term Paper 10% Midterm examination 20% Final examination 40% Total 100% 6 However, this may be changed. We will have to comply with the UGC and BU policies regarding the exams in future.
  • 7. Part 2 (15-20 min.)  What is management?  Henri Fayol’s four functions of management.  Why study management?  Class Quiz (10-15 min.) 7
  • 8. PPTs to accompany Contemporary Management 2e by Waddell, Jones & George © 2011 McGraw-Hill Australia Pty Ltd 1-8 8 What is management?
  • 9.  Management is a distinct process consisting of planning, organizing, actuating and controlling, performed to determine and accomplish the objectives by the use of people and resources. - George R. Terry 9
  • 10. PPTs to accompany Contemporary Management 2e by Waddell, Jones & George © 2011 McGraw-Hill Australia Pty Ltd 1-10 10 What is management?  Management is the planning, organising, leading and controlling of human and other resources to achieve organisational goals effectively and efficiently. Henri Fayol outlined the four managerial functions in his book General Industrial Management (New York: IEEE Press, 1984)
  • 11. PPTs to accompany Contemporary Management 2e by Waddell, Jones & George © 2011 McGraw-Hill Australia Pty Ltd 1-11 11 Planning  Planning is the process of identifying and selecting appropriate goals and courses of action.
  • 12. PPTs to accompany Contemporary Management 2e by Waddell, Jones & George © 2011 McGraw-Hill Australia Pty Ltd 1-12 12 Organising • Organising is the process of establishing a structure of working relationships in a way that allows organisational members to work together to achieve organisational goals.
  • 13. PPTs to accompany Contemporary Management 2e by Waddell, Jones & George © 2011 McGraw-Hill Australia Pty Ltd 1-13 13 Organisational structure  Organisational structure is a formal system of task and reporting relationships that coordinates and motivates organisational members.
  • 14. PPTs to accompany Contemporary Management 2e by Waddell, Jones & George © 2011 McGraw-Hill Australia Pty Ltd 1-14 14 Leading  Leading is articulating a clear vision to follow, and energising and enabling organisational members so they understand the part they play in attaining organisational goals.  Leadership involves using power, influence, vision, persuasion and communication skills.  The outcome of effective leadership is highly motivated and committed organisational members.
  • 15. PPTs to accompany Contemporary Management 2e by Waddell, Jones & George © 2011 McGraw-Hill Australia Pty Ltd 1-15 15 Why study management?  Understanding what managers do and how they do it is of central importance to understanding how a society works and how it creates wealth.  Studying management helps people deal with their bosses and co-workers.  It also opens a path to a well-paying job and a satisfying career.
  • 16. PPTs to accompany Contemporary Management 2e by Waddell, Jones & George © 2011 McGraw-Hill Australia Pty Ltd 1-16 16 Managers  Managers are the people responsible for supervising the use of an organisation’s resources to meet its goals.  Resources include people, skills, knowledge, machinery, computers and IT, and financial capital.
  • 17. Part 3 (15-20 min.)  Who is a Competent Manager?  Let’s Discuss on Managers’ competencies.  Effectiveness and  Efficiency of Managers Exercise-There is an example in Quadrant 1. as ‘Result’. Please complete the other Results i.e. Quadrant 2, 3 and 4(15-20 min.) 17
  • 18. PPTs to accompany Contemporary Management 2e by Waddell, Jones & George © 2011 McGraw-Hill Australia Pty Ltd 1-18 18 Competencies  Competencies are specific sets of skills, abilities and experiences that give one manager the ability to perform at a higher level than another manager in a particular organisational setting.  A manager needs to know what has to be done and to do it to the required standard within an appropriate timeframe.
  • 19. PPTs to accompany Contemporary Management 2e by Waddell, Jones & George © 2011 McGraw-Hill Australia Pty Ltd 1-19 19 Organisational performance • Organisational performance is a measure of how efficiently and effectively managers use organisational resources to satisfy customers and achieve goals. • Efficiency – A measure of how well or productively resources are used to achieve a goal • Effectiveness – A measure of the appropriateness of the goals an organisation is pursuing and the degree to which they are achieved
  • 20. PPTs to accompany Contemporary Management 2e by Waddell, Jones & George © 2011 McGraw-Hill Australia Pty Ltd 1-20 20
  • 21. Part 4 (15-20 min.)  Present Day Challenges for Management .  Building Competitive Advantages.  Exercise-Draw/Set real life Examples based on Topic Discussed (15-20 min.)  21
  • 22. Challenges for Management in a Global Environment  Building Competitive Advantage  Maintaining Ethical and Socially Responsible Standards  Managing a Diverse Workforce  Utilizing IT and E-Commerce  Practicing Global Crisis Management Exercise: Please set real life examples for any three points 22
  • 23. PPTs to accompany Contemporary Management 2e by Waddell, Jones & George © 2011 McGraw-Hill Australia Pty Ltd 1-23 23 Building and maintaining competitive advantage  Increase efficiency  Increase effectiveness  Increase quality  Increase speed, flexibility and innovation  Increase responsiveness to customers
  • 24. Part 5 (15-20 min.)  Management Functional Areas  Types or Levels of Managers  Managers Spend Time According to Their Levels  Managerial Skills Case Study Discussion (15-20 min) 24
  • 25. PPTs to accompany Contemporary Management 2e by Waddell, Jones & George © 2011 McGraw-Hill Australia Pty Ltd 1-25 25 Management functional areas  A department is a group of people who work together and possess similar skills or use the same knowledge, tools or techniques. Examples of departments are: • finance • marketing • human resources • production • warehousing • maintenance • sales (each of which have managers)
  • 26. PPTs to accompany Contemporary Management 2e by Waddell, Jones & George © 2011 McGraw-Hill Australia Pty Ltd 1-26 26 Types of managers • First-line managers – are responsible for day-to-day operations. They supervise people performing activities required to make the good or service. • Middle managers – supervise first-line managers. They are responsible for finding the best way to use departmental resources to achieve goals. • Top managers – are responsible for the performance of all departments and have cross-departmental responsibility. They establish organisational goals and monitor middle managers.
  • 27. PPTs to accompany Contemporary Management 2e by Waddell, Jones & George © 2011 McGraw-Hill Australia Pty Ltd 1-27 27 Levels of management
  • 28. PPTs to accompany Contemporary Management 2e by Waddell, Jones & George © 2011 McGraw-Hill Australia Pty Ltd 1-28 28
  • 29. PPTs to accompany Contemporary Management 2e by Waddell, Jones & George © 2011 McGraw-Hill Australia Pty Ltd 1-29 29 Daylight Case (Background)
  • 30. Any Question???? Thank you very much!!!!!!!! 30

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