2. Matthew EvansMatthew Evans
PLAN HIGHLIGHTS
We are a proud
member of the
community.
We have served
Madison County since
1979.
Our parent company
was founded in1923.
It was one of the area’s
first collaborative medical
practices!
Final 2
3. Matthew EvansMatthew Evans
PLAN HIGHLIGHTS
Our coverage for preventive
care included:
Routine Physical Exams
Eye Exams
Prenatal Care
Well-baby Care
Healthy Lifestyle Education
Final 3
4. Matthew EvansMatthew Evans
PLAN HIGHLIGHTS
Membership is easy!
• There are virtually
no claim forms!
• Your co-payments
are low because
you only pay when
you receive care!
Final 4
5. Matthew EvansMatthew Evans
PLAN HIGHLIGHTS
Emergency care is
available around the
globe even if:
you’re outside Key Life
Health Plan’s service
area
Or you’re unable to
reach a Key Life Health
Plan facility in a local
emergency!
Final 5
6. Matthew EvansMatthew Evans
PLAN HIGHLIGHTS
Emergency Services
ER services are
covered outside your
plan area.
Go directly to nearest
ER.
If the emergency isn’t life
threatening, call your
PCP first.
Coordinate any follow up
care with your plan
option.
Final 6
7. Matthew EvansMatthew Evans
PLAN HIGHLIGHTS
We have an excellent
member satisfaction
rate.
95% of our current
members rated our
services as good to
excellent according to a
recent Lowell Research
survey!
Final 7
95% Excellence Rating!
Click to learn how we
ensure quality service
8. Matthew EvansMatthew Evans
HOW THE PLAN WORKS
Select a plan
Main clinic
Affiliated
clinics
Designated
hospitals
Change
options by
contacting
us!
Final 8
9. Matthew EvansMatthew Evans
HOW THE PLAN WORKS
Select a Primary Care
Physician or Self Refer
We encourage you to select
a PCP.
PCPs can:
direct routine care
easily arrange referrals to
specialists
maintain a unified record of all
of your care
This helps you establish a
healthcare partnership.
Some plans don’t require you
to choose a PCP.
Services Arranged By PCP
vs. Self Referrals
PCP Self-Refer
Manage
routine
care
Arrange
referrals
Maintain
unified
record
Final 9
10. Matthew EvansMatthew Evans
QUALITY ASSESSMENT
Our focus in on:
• Member rights and
responsibilities
• Preventive health
care
• Provider quality
standards
• Clinical care
quality review
Final 10
11. Matthew EvansMatthew Evans
QUALITY ASSESSMENT
We research the following areas to improve our care and
service to our members:
Service
satisfaction
ProductsBenefits
Final 11
12. Matthew EvansMatthew Evans
PROVIDER NETWORK
Key Life Health Plan gives you the most appropriate and cost-
effective medical care available!
650+ doctors
38+
locations
High-quality
contracted
providers
Final 12
13. Matthew Evans
W E L C O M E TO K E Y L I F E H E A LT H I N S U R A N C E
THANK YOU!
Final 13
