Digital Digest30 recent Internet and Technology developments you may have missedfrom – and/or potentially impacting on - Qatar and the Middle EastIssue 7: Q1 2013Damian RadcliffeSocial Impact Managerdradcliffe@ict.gov.qaEmail:Twitter: @damianradcliffe
Contents Issue 6: Q1 2013Slides1. Recent developments in the MENA region• Internet easily most used daily media by Arabic Youth• Top Twitter Influentials in MENA• The Most active Twitter users are in Saudi Arabia, UAE and Turkey• Using technology to tackle traffic issues in the Middle East• Forbes unveils Top Media Online in the Arab World• In Brief: Content• In Brief: Social Media• In Brief: Technology• Spotlight: Social Media in Saudi Arabia3-194-5678-1011-121314-1516-1718-192. Wider Internet & Society Research• Smartphones Leading to Declining Laptop and Desktop Use• Teens and Technology 2013 (USA)• How mobile – and mobile data – changed in 2012 (Cisco)• Internet Governance – IXPs in emerging markets20-2621-222324-25263. Coming Up – three emerging issues• Social Impact - Trends from the 2013 Consumer Electronic Show• Technology – Cisco’s mobile predictions for 2017• Internet Governance – the privacy challenge of Google Glasses27-3328-2930-3132-33
1. Recent developments in the MENA regionIncludes: - Internet easily most used daily media by Arabic Youth- Top Twitter Influentials in MENA- MENA home to the world’s most active Twitter users- Using technology to tackle traffic issues- Forbes’ list of Top Media Online in the Arab Worldhttp://bit.ly/X5LlmkFPmTc14bit.ly/://httpImages: SkV18bit.ly/Z://httpRi5lw10bit.ly/://http
1.1 Internet most used daily media by Arab Youth• We’ve mentioned previously (see Digital Digest Sept/Oct 2012) research by Google andBooz & Co. into the Arab Digital Generation.• But two new graphics produced by eMarketer from this data caught our eye.- The first shows just how popular the Internet is with Arab Youth.• 83% of these Internet usersreported using the Internet daily.• Once online, many of them use it fora long time, with 70% of dailyInternet users spending morethan 3 hours online.• This is more than 3 times thenumber who claim to watch thesame amount of TV, the next mostpopular daily media channel.
• The second chart, perhaps reflecting high smartphone penetration in the Gulf,shows that Arabic Youth in the GCC are accessing the web almost as much onthe move as they are at home, or anywhere else.• In contrast home usage and Internet cafes are much more popular places to goonline in North Africa, where smartphone penetration is typically lower and PCaccess a more common means to going online.Source: http://bit.ly/WTjLZzFuOKv14http://bit.ly/Image:
1.2 Top Twitter Influentials in MENA• The Top 100 Arabs website stemmed from an article published on Wamda about the top100 influential people in social media in the Arab world (mentioned in Digital Digest 3).• Khaled Al Ahmad and Alaa Batayneh have now created an interactive site which usesTwitter, Facebook, and Klout to create a website which allows users to search listsof Top Twitter Influentials in MENA by country, gender or profession.arabs.com/100://tophttpSee:
1.3 The most active Twitter users worldwide are inSaudi Arabia, Turkey and UAE• A survey of 152,000 Internet users in 31markets by GlobalWebIndex found thatSaudi Arabia has the highest activeTwitter user rate in the world.• The survey defined “active Twitter users”as those who used the service in the pastmonth. Between Q3 2012 - Q4 2012 thenumber of global active Twitter usersincreased by 39.8% (see below).Read more at http://bit.ly/11FRnub and http://bit.ly/15ema3b
1.4 The role of tech in solving local traffic issuesEGYPT• Wasselni is a startup specializing in developing mobile and webapplications for traffic and transport problems in the region.• In February the first-ever Cairo Transport App Challenge (CairoTApp) awarded first prize to a mobile app that helps drivers withroad assistance and car maintenance.• The team behind Beliaa won US$3,000 at an awards ceremony held atSmart City, a technology hub on the outskirts of Cairo. (40,000 peoplework in Smart City, 99% of jobs are held by Egyptians.)• The app – which is available on Android and Blackberry platforms -uses GPS location data to help drivers locate road assistance centersand sending car maintenance requests to authorized workshops.The startup is operating from the Business and TechnologyIncubator (BTI) in Giza, Egypt. Users can find other peoplenear them so they can carpool and reduce congestion.The service will launch initially in Cairo and Amman.Image: http://bit.ly/ZxgsUuImage:http://bit.ly/14JUfe2
• The competition was sponsored by the World Bank andhosted by The Ministry of Communications andInformation Technology (MCIT) and the InformationTechnology Industry Development Agency (ITIDA).• Other finalists included a GPS-enabled transportation guidecalled "ArkaBeh" which is used for journey planning andto report harassment directly to the relevant authorities.Image:http://bit.ly/13HOldNWriting on the World Bank blogHartwig Schafer, Country Directorfor Egypt, Yemen & Djibouti notedthat:“This would be an especiallyuseful feature for women, forwhom the risk of harassment isthe greatest deterrent to usingpublic transportation, which limitstheir mobility and makeseconomic opportunities that muchharder to reach.”Read more about thecompetition and the ideasbehind it:http://bit.ly/12s2hb9Image: http://bit.ly/10uj4U0
QATAR• Local tech website Tfour.me reported that Google had launched live Traffic Updatesvia their maps service.• The move follows the launch of similar services in September 2012 for Jeddah andKuwait City and in December 2012 for the UAE.Read more: http://bit.ly/ZeDTFZTo use the servicevisit maps.google.comand click the trafficlayer on the top righthand side of the map.
1.5 Top traditional media online in the Arab WorldAt the end of 2012 Forbes published its third annual list of the region’s biggestonline media channels. The report was based on user date from August 2011 -August 2012.Newspaper websites- Unique Visitors1. Al-Youm Al-Sabea (Egypt) 145.11 million unique visitors2. Al Riyadh (KSA) 35.52m3. Al Ahram (Egypt) 31.15mImage:http://bit.ly/16sPPWWThe Top Newspapers Online In the Arab World- Page visits1. Al Youm Al-Sabea (Egypt) 842.84 million visits2. Al Riyadh (Saudi Arabia) 123.94m3. Echourouk el Youmi (Algeria) 79.17mWorth noting: Omans Al Rroya, which ranked last on the overall list of top newspapersonline, nonetheless enjoyed the highest %age of new visits at 67.11%.The National from the UAE ranked 15th overall but second for new visits, withnewcomers accounting for 60.76% of its total traffic.
Top TV News Channels Online in the Arab World1. Al Arabiya (UAE) - 306.63m online visitors, 69.05m uniques, and 21.48% new visits.2. Al Jazeera (Qatar) - 277.89m visits, 55.71m uniques.3. Rusiya Al-Yaum (Russian based, broadcasts in Arabic) - 50.11m visitors, 26.40m uniques.According to Google Analytics data, the Rusiya Al-Yaum (Russia Today) website is gainingmomentum with a new visit rate of 51.37%, the highest of the three TV channels.Read More: http://bit.ly/12RimDSImages: http://bit.ly/XveCse, http://bit.ly/12aX2IV and http://bit.ly/YYhSrW• Al Jazeera users spend the highestaverage time on a TV channelwebsite—10 minutes and fourseconds.• They also have the highest averagenumber of pages per visit, 3.49.
1.6 In Brief: Content NewsThe Next Web reports that YouTube has expanded its Partner Program to Egypt,Saudi Arabia and the UAE. The move allows users to generate revenue from theiruploaded videos.“Anyone with an account in these regions can become a partner by navigating totheir YouTube settings – located under the drop-down menu from the top-rightcorner of the screen – and clicking on the blue monetization window.”http://tnw.co/16EmCcyVodafone Qatar and Weill CornellMedical College (Qatar) havelaunched a mobile app to promoteexercise and healthy eating.As well as providing a calorie counter,the app also uses a traffic light systemto indicate how healthy or unhealthydifferent dietary choices are.A burger and fries, for example,displays a red light. (Bad!)The app is available in English andArabic. More at: http://bit.ly/ZSQDjJImage: http://bit.ly/YcH5m3Qtel has launched an mHealth service for diabeticsin Kuwait, Iraq and Palestine. Subscribers canreceive personalized alerts and information onexercise and diet. Read More: http://bit.ly/ZQbu8V
1.7 In Brief: Social Media News• Law 3andak Dam (If You Have Blood) is an Egyptian based online service thatmatches blood donors with patients in need of blood. It uses social networks likeTwitter and Facebook to share emergency medical conditions.• Users can sign up with their location and blood type.• But as Ahmed Gabr noted in a piece for Wamda:“Law 3andak Dam doesn’t offer any guarantees about their users; iftheyre reliable or even have the right information entered.”He later added:“Without this concrete data and success stories to point to,the platform may have trouble expanding in the region, though this iscertainly a much-needed service for users across the Arab world.And with a service as serious as this, it may be a good ideato find a way to verify each new user.”Read more: http://bit.ly/YKL5sH
• Twitter has launched a new partnership with theEgypt-based company Connect Ads, to allowMENA companies to advertise via a range ofPromoted Products.• Initially available to businesses in Egypt, Saudi Arabia,Kuwait and the UAE, marketers can utilize Twitter’sPromoted Tweets, Promoted Accounts, and PromotedTrends products.More: http://reut.rs/Yx6WGyImages: http://bit.ly/11G9nodTwitter is developing partnerships with operators across the globe, including theMENA region, to put its service on feature phones, according to Bloomberg:http://bloom.bg/W1PFzQIn the past year alone, the number of Twitter users in the Arab world tripled,according to Shailesh Rao, Twitter’s vice president for international operations:Source: http://nyti.ms/12KdUsS
1.8 In Brief: Technology NewsDubai launches virtual mall• Tejuri.com, (meaning “traditional safe” or “vault”)features more than 40 retailers andbrands such as Sharaf DG, GrandOptics and Reebok.• Shoppers can purchase from storesoffering Computers & Electronics,Fashion, Furniture, Home & Garden,and Health & Beauty products.• Retailers can have their store up andrunning in 2-4 weeks.• The National reported online shoppingin the UAE was valued at US$281.6million last year by Euromonitor,compared with $47.8bn in the UnitedKingdom and $11.1bn in Brazil."The complete e-commerce infrastructure,payment gateway, customer services, IT hostingand website development are already taken careof by Tejuri,” said Ayaz Maqbool, managingdirector of Tejuri.com. “hence, makes it extremelyeasy and economical for the retailers to go online.”Read more: http://bit.ly/11fB9cz
Jordanian capital in global list of top 10 cities to launch a tech startup• Rachid Sefrioui, the founder of Finaventures, a California-based venture-capital firm,has published a list of “Top 10 cities to launch a tech startup” - Amman was 10thon the list. The only city from the MENA region. (Dubai was one of the five runners up.)• Rankings are based on the “vibrancy of each citys entrepreneurial community, nomatter how small. Using relative terms, a city with $200M in seed and venture capitalmay achieve a better ranking than a city with more capital simply because otherhuman, legal and infrastructure factors scored higher.”Source: http://bit.ly/yWDa3vSoftware Piracy still a problem in MENA• Microsoft recently praised Qatar, reported Doha News, saying its efforts to eliminatepiracy “are quite remarkable” despite a 50% rate of pirated software.• This figure is lower than the Middle East average of 58%.• Piracy is highest at 86% and 89% in Iraq and Yemen, and 51% in Saudi Arabia.- In UAE the rate is 37%.Read more: http://bit.ly/14BGgGOAnd: http://bit.ly/YsEynJ
1.9 Spotlight: Social Media in Saudi ArabiaAn infograph released by The Social Clinic, an agency based in Jeddah, SaudiArabia, revealed how quickly the country is taking up social media.Here’s our Top 10 stats:1. Facebook use in Saudi Arabia is 90% Arabic, 8% English and 2% the other languages.2. 2m of KSA’s 6m million Facebook users access via mobile only.3. Facebook is the 3rd most visited website4. Twitter is growing faster in Saudi Arabia than any other country. While the global average is 300%growth year-on-year, Saudi Arabia grew more than 3,000% from 2011 to 2012.5. 50,000,000 tweets per month come from the country.6. 30% of the global tweets tweeted in Arabic come from KSA.7. Twitter’s website is the 6th most visited website in Saudi Arabia.8. More than 90,000,000 videos are watched daily on YouTube on Saudi Arabian soil.9. KSA has over 840,000 active LinkedIn users, against 5.9 million MENA users.10. KSA is second, after UAE, in LinkedIn users.
2. Wider research related to ICT and SocietyImage: http://www.google.org/ Image: http://bit.ly/YIdey5 Image: http://bit.ly/YCEhkqIncludes: - Smartphones Leading to Declining Laptop and Desktop Use- Teens and Technology 2013 (USA)- New Cisco data on mobile data- Improving and creating IXPs in emerging markets
2.1 Social Impact- Smartphones Leading to Declining Laptop and Desktop UseRead More: http://bit.ly/YE9LDZ1. The proliferation of Internet-connected devices, and in particular the rapidadoption of smartphones, which are substituting time spent on laptop anddesktop computers.2. The take-up of the Internet among older consumers, who typically tend tospend less time online.• New international data from the UKcommunications regulator Ofcomsuggests that time spent online ona laptop or desktop computer haspeaked in many countries.• The report authors mention twofactors that are affecting theconsumption habits of Internetaudiences:
As an example of how much smartphones have changed users’ data fromthe UK was used to create this infographic, which reveals the extent towhich smartphones have transformed UK consumer behaviors.
2.2 Youth Research- Teens and Technology 2013 (USA)New data from Pew Research Center’s Internet andAmerican Life Project and the Berkman Center forInternet & Society at Harvard has found thatsmartphone adoption among American teens hasincreased substantially and that one in four teensare ―cell-mostly‖ Internet users.Read more: http://bit.ly/11LrXyNImage: http://alturl.com/wb435“In many ways, teens representthe leading edge of mobileconnectivity, and the patternsof their technology use oftensignal future changes in theadult population.”Mary Madden,Senior Researcher, PewResearch Center’s InternetProject and report co-author.Key findings from a survey of 802 youth ages 12-17 and theirparents include:• 78% of teens have a cell phone, 47% a smartphone.• That means 37% of all teens have smartphones, up fromjust 23% in 2011.• 23% of teens have a tablet computer.(Which is comparable to the general adult population).• 95% of teens use the Internet.• 93% of teens have a computer or access to one at home.• 71% of teens with home computer access say the laptop ordesktop they use most often is shared with family members.
2.2 Emerging Technology- Cisco report on how mobile + mobile data, changed in 2012Key findings included:• Global mobile data traffic grew 70 % in 2012.• Last years mobile data traffic was nearly 12x the size of the entire global Internet in 2000.• Globally, mobile network connection speeds more than doubled in 2012.• In 2012 4G connections generated 19 times more traffic on average than a non-4G connection.(Although 4G connections represent only 0.9% of mobile connections, they already account for 14% of mobile data traffic.)• Average smartphone usage grew 81% to 342 MB per month, up from 189 MB p/m in 2011.• Smartphones represented only 18% of total global handsets in use in 2012, but represented92% of total global handset traffic.• 33% of total mobile data traffic was offloaded onto the fixed network through Wi-Fi or femtocell.Image: http://bit.ly/XGvGaq
Region Mobile Traffic Growth ExamplesKorea • As reported by Korean regulator KCC, mobile data traffic on 2G, 3G, and 4Gnetworks increased approximately 80% between January and November of 2012.China • China Mobiles mobile data traffic grew 77% from mid-2011 to mid-2012.• China Unicoms mobile data traffic grew 112% from mid-2011 to mid-2012.Japan • As measured by Japanese regulator MIC, mobile data traffic grew 113% fromSeptember 2011 to September 2012.Australia • As reported by Australian regulator ACMA, mobile data traffic grew 40% from mid-2011 to mid-2012.Italy • As reported by Italian regulator AGCOM, mobile traffic in Italy in 3Q12 was up 32%year-over-year.Global • Telefonicas total year-over-year mobile traffic growth was 35% in 1Q12, down from75% in 1Q11.• Vodafones year-over-year mobile traffic growth was 34% in FY2012, down from69% in FY2011.Examples of Mobile Data Traffic Growth in 2012Read More: http://bit.ly/YCFDf2
2.3 Internet GovernanceBenefits of IXPsA 2012 study by the Internet Society andAnalysys Mason looking at the role of IXPsin Kenya and Nigeria argued that:1. IXPs enabled these countries to savemillions in telecommunications costs,2. They provide a means to raiseadditional revenues3. Whilst also speeding up the exchangeof local data and4. They can encourage the developmentof locally hosted content and services.Read More: http://bit.ly/XGvRCo, http://bit.ly/10dBvwa& http://bit.ly/10i0wI2- Google.org gives $1.3m to the Internet Society (ISOC) toimprove and create Internet Exchange Points (IXP) inemerging markets.ISOC explains that:―The primary role of an Internet ExchangePoint (IXP) is to keep local Internet trafficwithin local infrastructure and to the reducecosts associated with traffic exchangebetween Internet Service Providers (ISPs).In many developing countries, poor connectivitybetween ISPs often results in the routing of localtraffic over expensive international links simplyto reach destinations within the country of origin.IXPs can also improve the quality of Internetservices in a country by reducing the delays.IXPs also can be a convenient hub for hostingcritical infrastructure within countries.”
3. Emerging IssuesdBzMl10http://bit.ly/Image: Image: http://bit.ly/XGws74Image: http://bit.ly/14FMdmlIncludes: - Potential trends from the 2013 Consumer Electronic Show- Cisco’s mobile predictions for 2017- The privacy challenge of Google Glass
3.1 Social Impact- Potential trends from 2013’s Consumer Electronic Show• The annual Consumer Electronics Show(CES) in Las Vegas can offer insightsinto emerging technologies and changesin use of ICT.• This huge event is often a source ofproduct launches and prototypes.• The emerging trend of 2013 was IPconnectivity.• Alongside TV’s there are moves toconnect all devices to the web.• This includes kitchen devices like fridges(long promised) and cutlery (not so longpromised). Some ideas are just plainpotty. Literally.Ideas which caught our eye:Prototype of Samsung „bendy‟phone running Windows Phone 8Plastic Logic PaperTab - aflexible 10.7” tablet / e-reader.
A few more ideas which caught our eye(some practical, some not so practical!)Spare One Phone- $49 via spareonephone.comUses a single AA battery offers power for up to 15years and 10 hours talk time.Designed for emergency use for people who don’tneed a phone the rest of the time, or who need adirect link to the emergency services e.g. hikers ormountaineers.The “iPotty” which features a slot for aniPad above the bowl.HapiFork- vibrates ifyou eat tooquickly,forcing you tochew yourfood and eatmore slowly.Read More: http://bit.ly/16XK9Fv
3.2 Technology– Cisco’s mobile predictions for 2017Alongside reviewing the state ofmobile data in 2012 (see Section 2.2)Cisco also reported on how the sectorwill change in the next five years.Of the 10 trends they discussed,three stand out:Chart: Global Mobile DataTraffic Forecast by Region1. Traffic growth will be drivenby the continued take up ofsmartphones.2. Mobile video will be thesingle source of most mobiletraffic growth.3. 4G connections will dominatetraffic. (By 2017, Cisco predicts that 4Gwill represent 10 % of connections, but 45% of total traffic.)Cisco predicts that the Asia Pacific and NorthAmerica regions will account for almost two-thirdsof global mobile traffic by 2017.But the Middle East and Africa is the regionwhich will grow the fastest, with mobile datausage increasing 17.3-fold (a CAGR of 77%) overthe forecast period.
Smartphones Lead Traffic GrowthMobile Video Will Generate Over 66 %of Mobile Data Traffic by 20174G will be 10 % ofConnections and 45% of Traffic in 2017
3.3 Internet Governance– the privacy challenge of Google Glasses• The announcement of Google Glass was met with quite a lot of excitement by theDigerati last year (including our Digital Digest Volume 2).• But now that the product is starting to be tested (I’ve seen tweets from peoplereporting seeing users wearing them on the New York subway and in restaurants)some commentators are asking questions about some of the privacy issues whichGoogle Glass may present.http://bit.ly/WVMcGi:ImageJoshua Fruhlinger - in a piece entitled“The dark side of Google Glass” says:―Im not so sure that Google Glass isgoing to be good for us as a society.‖
1. “…People will capture everything and well see it all. Some will be amazing,most of it will be unbearable and even hard to watch, if not completely boring.”2. The risk of theft/muggings.3. “Glass enthusiasts sitting next to one another yet choosing to communicate viatheir HUDs. [Ed: Heads up displays] Run. Run away.”4. “…well see a rash of accidents caused bypeople paying attention to their Glass,making adjustments or trying to executea command while they should be payingattention to other cars, pedestrians,poles and children….”Fruhlinger suggest five issues to consider including:Read More: http://bit.ly/10dC610 , http://bit.ly/ZvIoLGImage: http://bit.ly/ZY8Cq4
Thank you for reading.Comments, suggestions and feedback for future digests are welcome.Visit: http://www.slideshare.net/ictQATAR/ for Volumes 1-6.Previous editions:Social Media in the MENA – 2012 Review: Jan 2013 (English only)Middle East Digital Digest, Issue 5: Nov/Dec 2012 (English, Arabic)Middle East Digital Digest, Issue 4: Sept/Oct 2012 (English, Arabic)Middle East Digital Digest, Issue 3: August 2012Middle East Digital Digest, Issue 2: July 2012Middle East Digital Digest, Issue 1: June 2012Disclaimer: all content in these slides is in the public domain and referenced so that you can read the original sources.Any omissions, errors or mistakes are mine, and mine alone.Damian Radcliffe, Social Impact Managerdradcliffe@ict.gov.qaEmail:Twitter: @damianradcliffeTel: +974 44993612