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M O H I T J I N D A L
1 5 2 1 1 3 8
H R
IMPROVING QUALITY OF PERFORMANCE
RATINGS &
DEVELOPMENT OF PERFORMANCE APPRAISAL
REVIEW SYSTEM
PERFORMANCE RATINGS
 Performance rating is a part of work
measurement in which the manager observes the
employee's performance and records a value
representing that performance relative to the
manager's concept of standard performance.
 Standard performance is denoted as 100%. A
performance rating greater than 100% means the
employee's performance is more than standard, and
less than 100% means the employee's performance is
less than standard.
 A performance measurement uses indicators like
quality, quantity, timeliness, cost-effectiveness,
adherence to policy, professional appearance
 Common Rating Errors:
Halo Effect, Horn Effect, Central Tendency, Strict
Rating, Lenient Rating, Status Effect, Spillover
Effect, Initial Impression, Latest Behavior, Same as
me, Different from me, Performance Factor order,
Contrast, Sympathy Effect
PERFORMANCE APPRAISAL REVIEW SYSTEM
 Performance Appraisal is the systematic evaluation
of the performance of employees to understand the
abilities of a person for further growth and
development.
ELEMENTS OF GOOD PERFORMANCE
APPRAISAL SYSTEM
 Aligning Individual Performance Expectations With the
Organizations Vision, and Values
 Measuring Key Results and Competencies
 Appraising against Clearly Defined Performance
Expectations
 Working together to develop performance Expectations,
Providing Frequent and timely feedback
 Conducting performance Appraisals as Scheduled
 Encouraging Employees to conduct Self Appraisal
 Scheduling training on the Appraisal process
 Few Tips:
 Select what performance data to collect
 Determine who conducts the appraisal
 Decide on a Rating Philosophy
 Compare with Standards of Performance
 Create Rating Instrument

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Improving Performance Ratings and Reviews

  • 1. M O H I T J I N D A L 1 5 2 1 1 3 8 H R IMPROVING QUALITY OF PERFORMANCE RATINGS & DEVELOPMENT OF PERFORMANCE APPRAISAL REVIEW SYSTEM
  • 2. PERFORMANCE RATINGS  Performance rating is a part of work measurement in which the manager observes the employee's performance and records a value representing that performance relative to the manager's concept of standard performance.  Standard performance is denoted as 100%. A performance rating greater than 100% means the employee's performance is more than standard, and less than 100% means the employee's performance is less than standard.
  • 3.  A performance measurement uses indicators like quality, quantity, timeliness, cost-effectiveness, adherence to policy, professional appearance  Common Rating Errors: Halo Effect, Horn Effect, Central Tendency, Strict Rating, Lenient Rating, Status Effect, Spillover Effect, Initial Impression, Latest Behavior, Same as me, Different from me, Performance Factor order, Contrast, Sympathy Effect
  • 4. PERFORMANCE APPRAISAL REVIEW SYSTEM  Performance Appraisal is the systematic evaluation of the performance of employees to understand the abilities of a person for further growth and development.
  • 5. ELEMENTS OF GOOD PERFORMANCE APPRAISAL SYSTEM  Aligning Individual Performance Expectations With the Organizations Vision, and Values  Measuring Key Results and Competencies  Appraising against Clearly Defined Performance Expectations  Working together to develop performance Expectations, Providing Frequent and timely feedback  Conducting performance Appraisals as Scheduled  Encouraging Employees to conduct Self Appraisal  Scheduling training on the Appraisal process
  • 6.  Few Tips:  Select what performance data to collect  Determine who conducts the appraisal  Decide on a Rating Philosophy  Compare with Standards of Performance  Create Rating Instrument