Very similar to previously uploaded slideshare presentation, except adjusted for material covered in the morning, plus also changed from Credit Union-only, to be inclusively of community banks as well.
33. WILLIAM AZAROFF, Monitoring your brand health
WILLIAM AZAROFF, Responding to bloggers
DREW McLELLAN, 6 Steps to take if your company is
criticized in a blog post
JOHN SOAT, Reputations at risk
MORRISS PARTEE, Motrin gives itself a migraine
CHRIS LOCKE et al, The Cluetrain Manifesto
RYAN UNDERWOOD, Tell us what you really think
Monday, June 14, 2010
34. LESLEY LAMBERT, BofA is on Twitter for the win
STEFAN BETZOLD, SM Monitoring Tools-an overview
DAN SCHAWBEL, Top 10 reputation tracking tools
DARREN BAREFOOT, I wanted to love Vancity, but
now I loathe them
CULLEN WATERS, Vystar CU - Worst bank ever
JEFFRY PILCHER, Fighting axe grinders and their
online vendettas
Monday, June 14, 2010