The Trends And Skills That Nayar Essay

The Trends And Skills That Nayar Essay
Introduction Nayar is the only name which comes to mind when talking about innovating leaders.
When Nayar becomes in charge of HLC, He envisioned his company becoming one of the biggest
successes IT companies in the world. By applying an employee first, consumer second approach and
was all applying discovery skills in the form of networking, observing. Nayar transformed HLC. In
this paper, I will analyze the trends and skills that Nayar used to influence and create corporate
culture, sparking innovation while incorporating the global factors that could affect the organization.
Current and past innovation within Corporate culture
When thinking of leaders that create a corporate culture that sparked long term innovation through
an organization it's hard not to think of Steve Jobs or Vineet Nayar. "Corporate culture refers to the
beliefs, values and behaviors that determine how a company 's employees and management interact
and handle outside business transactions that the company has developed over time" (Corporate
Culture). These two pioneers of innovative leaders although their stores are achievements are years
apart, both accomplished their goals though creating different corporate cultures that excelled their
organizations. According to (Pauline Meyer) in an article published on Panmore institute Steve Jobs
and Apple features key characteristics; top–notch excellence in the terms of hiring the best workers
and firing those whom do not meet expectations. Creativity; in
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Study on Six Successful Leaders
"Study on Six Successful Leaders in Bangladesh"
i
Report on
"A study on six successful leaders in Bangladesh"
Prepared For
MD: Shibli Shahriar.
Assistant Professor. Department of Business Administration. Faculty of business and Economics.
Daffodil International University.
Prepared By
Name
Subrata Saha Mithun Smita Paul Shamima Akhter Sanjida Sultana Joytee Dey
ID
133–14–1216 133–14–1231 121–14–677 132–14–1096 132–14–1095
Remarks
December 12, 2013 ii Letter of Transmital
December 12, 2013
MD. Shibli Shahrir Assistant Professor Department of Business Administration Faculty of Business
and Economics Daffodil International University
Subject: Submission of Report
Dear Sir, Following the successful ... Show more content on Helpwriting.net ...
Leadership involves; (1) Establishing a clear vision, (2) Sharing that vision with others so that they
will follow willingly, (3) Providing the information, knowledge and methods to realize that vision,
and (4) Coordinating and balancing the conflicting interests of all members and stakeholders. A
leader steps up in times of crisis, and is able to think and act creatively in difficult situations.

Muhammad Yunus (born 28 June 1940) is a Bangladeshi banker, economist and Nobel Peace Prize
recipient. He is the founder of the Grameen Bank. He gives the loan to rural poor people to be self–
sufficiency. Bill Gates the founder of Microsoft Corporation and one of the wealthiest men in the
world. Bill Gates assisted with the development of Microsoft Windows, Internet Explorer, and
Microsoft Office which have all grown to be the most popular in each of their respected fields. Bill
Gates transitioned out of day–to–day operations at Microsoft in 2008, but still serves as chairman of
the Microsoft board. In 2008, Forbes ranked Bill Gates the 3rd richest man in the world. Sir Richard
Charles Nicholas Branson (born 18 July 1950) is an English business magnate, best known as the
founder and chairman of Virgin Group of more than 400 companies.[2]Branson formed Virgin
Atlantic Airways in 1984, launched Virgin Mobile in 1999, Virgin Blue in Australia (now named
Virgin Australia) in 2000. Vineet Nayar is Vice Chairman and Joint Managing Director

The Global Trends And Nayar 's Role As A Leader Of Innovation
Leaders of innovation must imprint their DNA onto their organization to the extent that it resonates
throughout the workforce. If a leader is able to successfully accomplish this task, the workforce will
become an integral part of the innovative process within their organization. Former CEOs, Vineet
Nayer of HCL Technologies, Steve Jobs of Apple and Jeff Bezos of Amazon are examples of leaders
who were able to successfully utilize the five discovery skills described by Dyer, Gregersen, &
Christensen (2011) to develop an innovative culture throughout their respective workforces in order
to boost the overall innovation of their companies. Specifically, Nayer, was able to quickly surmise
that his IT company was at risk of losing market shares, struggling to keep up with their competitors
and were not prepared to face the changes that here taking place in the IT services industry at the
time. The following paper will explore the global trends that influenced the need for Nayar to create
a more innovative organization and the relationship between the global trends and Nayar 's role as a
leader of innovation. In addition, the article will analyze Nayar's use of the five discovery skills as
an innovation leader and finally explore recommendations for better use of the discovery skills.
Factors in the Global Environment that Influenced Nayar
When Nayer became the President of HCL Technologies, the company appeared successful from a
cursory glance, according to Nayer (2011) the

Human Resource Management
Analyzation of "The Case for Change at Modern Appliances"
James Bradshaw came to understand employee engagement as a way to ensure ongoing business
effectiveness through a series of events. In the article, it states "Modern Appliances had been in
business for almost 75 years and manufactured a wide range of appliances. With sales in excess of
$2 billion, Modern was considered a quality manufacturer and a good marketer." Further, it states
that in recent years, the company began to face competitive pressure as North American companies
began to outsource manufacturing to China and Vietnam as well as domestic Chinese manufacturers
were learning to compete effectively outside their home markets and were importing into Modern's
... Show more content on Helpwriting.net ...
They want to use their initiative, their ideas about how to do things better. They want to make
products that please the customer, give good service, be appreciated. They hate useless bureaucracy
and excessive controls just as management dislike the expense associated with those and the ways in
which they slow down the business processes. They also want a clear sense of direction, a goal
towards which they can strive. But they also want some input into deciding what these goals should
be. Our challenge in management is to liberate these "wants" and turn them into outcomes that
benefit both employees and shareholders. That way they will be sustainable.
In September the first ModernIsation workshop was held. 60 Modern employees from various
functions in the company were brought together to "identify obstacles to Modern being among the
very best companies for customer service as viewed by their customers." Bradshaw asked the
employees "what it was going to take to make Modern the best customer–service oriented company
in this country, one that people talk about when you ask them for examples of great customer service
companies. What is getting in the way of our being Number 1 and what do we need to change to
make it happen?" Bradshaw's vision of Modern's future could only be accomplished by changing the
traditional top–down management style. Bradshaw believed

The Trends And Skills Of Nayar
Introduction
Corporate culture can be defined as beliefs and behaviors that determine how a company 's
employees and management interact and handle outside business transactions (Corporate Culture,
N.D.). Global factors that affect organizations are defined as the following categories; political,
economic, social and technological. Now when thinking about those two definitions and discovery
skills with the mental picture of a successful innovative leader. Nayar is the only name which comes
to mind when talking about innovating leaders. When Nayar become in charge of HLC, He
envisioned his company becoming one of the biggest successful IT companies in the world. By
applying an employee first, consumer second approach and was all applying discovery skills in the
form of networking, observing. Nayar transformed HLC. In this paper, I will analyze the trends and
skills that Nayar used to influence and create corporate culture, sparking innovation while
incorporating the global factors that could affect the organization.
Corporate Culture fosters innovation using global factors
In 2012 Dess, Lumpkin and Eisner stated that to be a successful manager we must recognize
opportunities and threats in their firm's global environment. Which is why understanding global
factors and how they play a role within the innovation process is important for leaders. Nayar, now
known as an innovative leader, realized that the IT industry was on the horizon and HLC would
need a strategic plan. As for

The Impact Of Innovation On The Development Of A New...
Innovation is a combination of behaviors and skill sets that contribute to the development of a new
product or service that is cutting edge, creates value, is a breakthrough process or brings financial
success. Some people may think that innovation is something that only comes natural, a born skill or
talent. But according to Dyer, Gregersen, and Christensen (2011), anyone can become more
innovative through the mastering of the five discovery skills (associating, questioning, observing,
experimenting and networking). These five skills were identified through a study on the behaviors
that top innovators engage in. In this analysis, an in–depth review of an article by Vineet Nayar, the
former CEO and vice chairman of HCLT will help to identify how discovery skills, were used to
create an innovative organization. As a newly appointed president of the Delhi–based IT services
provider HCL Technologies (HCLT), Vineet Nayar found himself in a difficult position to either
stick with the current norms of his organization or take a leap towards greater possibilities. Despite
the continued growth of the company's revenues each year, it was still losing market shares and
mindshare. The industry was rapidly changing; its competitors were increasing in growth more
rapidly each year and the loss of the customer's interest in their services (Nayar, 2010). He knew that
something would have to change in order for the company to survive and thrive in a rapidly
changing industry.
The Use of

Using An Exercise On The Business Environment
Using an exercise called Mirror Mirror, HCL CEO Vineet Nayar proved to his employees that
internal forces existed that required an organizational response. With this technique, Nayar forced
his employees to talk honestly as they saw the truth of their business environment. This enabled him
to learn, for example, that most employees knew the financial status of their incumbent projects, but
had little participation or insight into the performance of other teams or even the entire company. As
further discussions and structural realignments revealed, middle management positions were less
exciting and offered little organizational value, leading to job dissatisfaction and increasing turnover
as these managers left HCL for greener pastures. Overall, a lack of transparency contributed to an
unvoiced malaise (Nayar, 2012).
Nayar recognized that losing both market share and mindshare represented an external force in the
area of market change. The competition was growing at 40%–50%, yet HCL's revenues were only
increasing 30% annually. This difference forced Nayar to realize that the business model for the
worldwide IT services industry was in flux. Instead of the traditional service provider with a menu
of work packages to choose from, customers now wanted a long term partnership with a provider
who could globally manage entire IT processes. Finally, discussions with managers revealed that
customers did not perceive HCL as a major player in the industry, excluding HCL from

Company Analysis : Infosys Enterprise
1 INTRODUCTION HCL enterprise was founded in 1976 by Shiv Nadar and today it comprises of
three companies in India – HCL Technologies, HCL Infosystems and HCL Healthcare.
HCL Technologies (HCLT) , a $5.5 billion global company, is a leading IT and engineering service
provider across different industries with its presence in 31 countries and employee strength of 95000
(Annual Report, 2013). The real strength of the group lies in the entrepreneurial spirit of the
employees and impeccable knowledge skills, which enabled them to handle rapid changes in
environments and technologies (Kak 2002).
But in year 2005, HCL was struggling to make pace with competition. Then like other world's best
known companies, HCL had to endure ... Show more content on Helpwriting.net ...
Using the theories on Entrepreneurial organisation and HRM, leadership style, motivation and
satisfaction, and human capital advantage, it is argued that the inclusive style (combination of
Transformational, Situational and Servant Leadership) of leadership of Mr Vineet Nayar, former
CEO HCLT, had influenced and transformed the human resource management practices at HCL into
a high performance work system (HPWS). The employees were empowered and motivated by
HPWS and created human and social capital in the firm. This positive stimulation resulted into
cultivation of entrepreneurial behaviours ("Intrapreneurship" or "Ideapreneurship") among
employees and led to sustained competitive advantage for HCL in the market by creating value for
the customer business ("Relationship beyond the contract").
This paper begins with a comprehensive review of the literature on the areas specified earlier
followed by the critical analysis of the leadership style of Mr Vineet Nayar and various HRM based
initiatives taken by HCLT under Employee First Customer Second philosophy.
This coursework will end with the conclusions drawn from the study and reflection insights towards
my experience with HCL Technologies.
2 Literature Review
The literature review presented in this paper examined the following areas in detail:
Entrepreneurial organisation, its needs and relationship with HRM practices.

Influences that helped Nayar to create a more innovative...
Abstract In this paper, an analysis will be made about the innovative leader Vineet Nayar, a former
CEO of HCLT. This paper examines and describes his leadership techniques within his
organizations. In this paper, I will analyze the global trends that influenced the need for Nayar to
create a more innovative organization. Also, this paper will introduce the five discovery skills and
assess Nayar's use of them as an innovative leader within his organization. Lastly, I will make
recommendations for improvement on use of the discovery skills. Factors in the global environment
that influenced Nayar's need to create a more innovative organization In the article A Maverik CEO
Eplains How He Persuaded His Team to Leap into the ... Show more content on Helpwriting.net ...
Innovators use this skill by traveling to new places, seeking new information and trying new things
ideas. Nayar experimented when it used the EFCS concept. This concept reversed the hierarchal
organizational structure by which he valued the ideas and thoughts of his employees on a greater
scale. He saw it best to get information from the people who where actually dealing with the outside
world daily, and knew what the customers wanted. Opportunities for Nayar to improve his use of the
skills that encourage and support innovative organizations Ultimately, Nayar worked the discovery
skills very well. He made rational thought through decisions that ended up benefiting his company
greatly. I do feel that although Nayar changed the traditional organizational hierarchy, he cannot
forget about his managers and higher level executives. Although he bridged the gap and received
valuable information, he has to keep in mind that he placed people in those positions for a reason
and therefore he should value their opinions on the situation as well. Networking is also something
he has to make sure he continues to build on. This is very important when trying to build an
organization on a global scale. References Dyer, J., Gregersen, H., &

Scam of Satyam
Scandal at Satyam: Truth, Lies and Corporate Governance When terrorists attacked Mumbai last
November, the media called it "India 's 9/11." That tragedy has been succeeded by another that has
been dubbed "India 's Enron." In one of the the biggest frauds in India 's corporate history, B.
Ramalinga Raju, founder and CEO of Satyam Computers, India 's fourth–largest IT services firm,
announced on January 7 that his company had been falsifying its accounts for years, overstating
revenues and inflating profits by $1 billion. Ironically, Satyam means "truth" in Sanskrit, but Raju 's
admission –– accompanied by his resignation –– shows the company had been feeding investors,
shareholders, clients and employees a steady diet of asatyam (or ... Show more content on
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Rammohan Rao, the dean of the Indian School of Business in Hyderabad (ISB). Rao had chaired
both December 16 board meetings. On January 8, he resigned his position as the ISB dean. In a
letter to the ISB community, he explained: "Unfortunately, yesterday 's shocking revelations, of
which I had absolutely no prior knowledge, mean that we are far from seeing the end of the
controversy surrounding Satyam Computers. My continued concern and preoccupation with the
evolving situation are impacting my role as dean of ISB at a critical time for the school. Given that
my term with ISB anyway ends in a few months, I think that this is an appropriate time for me to
step down." Resigning as Satyam 's chairman and CEO, Raju said in a letter addressed to his board,
the stock exchanges and the market regulator Securities & Exchange Board of India (SEBI) that
Satyam 's profits were inflated over several years to "unmanageable proportions" and that it was
forced to carry more assets and resources than its real operations justified. He took sole
responsibility for those acts. "It was like riding a tiger, not knowing how to get off without being
eaten," he said. "The aborted Maytas acquisition was the last attempt to fill the fictitious assets with
real ones." Specifically, Raju acknowledged that Satyam 's balance sheet included Rs. 7,136 crore
(nearly $1.5 billion) in non–existent cash and bank balances, accrued interest and misstatements. It
had also

Leadership Is A Process Of Guiding Individuals, Groups,...
What is leadership?
Leadership is a process of guiding individuals, groups, and entire organization in establishing goals
and sustaining action to support goals.
When examining this question it is important to understand what it means to be a leader within an
organization. "Leadership is the influencing process of leaders and followers to achieve
organizational objectives through change (Chua, 2010, p. 6). Leader's serves people best when they
help them develop their own initiative and good judgment, enable them to grow, and help them
become better contributors (Thomas S Bateman, 2010, p. 66). Unlike management leadership flows
from the core of a personality and cannot be taught; although leadership can be learned and may be
enhanced ... Show more content on Helpwriting.net ...
What exactly is meant by leadership? There are literally hundreds of definitions about who a leader
is and what is considered as leadership. Each definition may vary from one individual to another and
may change from one situation to the other. We expected leadership from the legitimate position of
the presidency, but when that president does not exhibit leadership behaviors, we say that the
president is not a leader.
Leadership is not a quality but it is an individual's behavior. A leader has to show a positive attitude
and high self–esteem. His assertiveness helps works towards the goal but never will he/she get
pushy for it. A continuous self–study, training, evaluation and imbibing positive things in life help
develop the characteristics of a leader.
Leadership, as one can say involves the following four things:
1. Influencing other people.
2. Some leaders and some must be followers.
3. Usually leaders come to front in time of crisis and present innovative solution.
4. Leaders know what they want to achieve and why. They possess vision.
The behavioral theory of leadership was created after the followers and traits of the leadership
theory could not find enough traits to explain why some people made good leaders and why some
could only be followers. The most logical way was to explore how the leaders behaved in their daily
activities and especially towards their followers. Thus, behavioral theory is all about leadership
rather than leaders

Knowing A Leading Business Enterprise
Individual Assignment
On
Knowing a leading Business Enterprise
And its Internal Environment
Submitted for the course of
International Business Environment (Term III, 2014–15)
In
Indian Institute of Management Lucknow
Date of Submission: 27th January, 2015
I, Pooja Agrawal, do hereby declare that the report is my individual effort and that no part of the
report is copied from published/unpublished sources without proper citation.
Submitted to: Submitted by:
Prof. K. G. Sahadevan Pooja Agrawal (PGP30215)
IIM Lucknow Section D Executive Summary
In the current era of globalization businesses operate in a diverse environment. This environment
constitutes both internal as well as external to the firm. Internal ... Show more content on
Helpwriting.net ...
The presence of two Presidents and Executive Vice–Presidents strengthens the corporate
management team which takes strategic decisions. The shareholding pattern of Voltas has also been
shown. The non–promoter holding is much higher than the promoter holding.
The human resource initiatives of Voltas which motivate employees, improve their morale and
bridge the gap between senior management and lower level managers and workers has been
analyzed. Some initiatives are cross–cultural sensitivity workshops, lateral induction program and
creating a handbook on employee engagement have paved the way for successful management
across the firm.
The report concludes by analyzing the impact of the above mentioned internal forces on the image
and brand equity of Voltas as well as its performance.
1. Introduction
HCL Technologies is an Indian global IT services company started in 1976 by Shiv Nadar and Arjun
Malhotra. With its headquarters in Noida (Uttar Pradesh), it operates across 31 countries and offers

services including software consulting, enterprise transformation, remote infrastructure
management, engineering and R&D services, and business process outsourcing (BPO) across
industry verticals.
HCL has an extensive global network of offices and centres that provide effective and seamless
service to customers throughout the world. HCL's "Think Global, Act Local" IT Management
framework collaborates the global service

Leadership Styles, Vision, And Norms Essay
Introduction Leadership is a milestone that every leader wants to achieve. Leader is the one who
encourages others, helps to achieve their dreams without any intervention or pressure. Till this day,
one of the most important thing that I have realized is every leader has followers. Followers are the
proof that a leader exist. Leadership styles, vision, beliefs, and norms tends to differ from one leader
to other. There is nothing to worry about the differences in the leadership styles as leader choose a
particular leadership style according to them. There are so many people who wants to be a leader or
who come forward to become a leader. But the biggest concern is why isn 't every single interested
candidate in the position of the leader. For instance, there are so many big personalities who have
contributed to the nation, and some of them have even contributed going beyond it. They feel the
problems that others are struggling with and help them by living in another country. To honor those
distinct personalities CNN has tried its best to recognize those people and honor them. In this
context, among ten capable people CNN chooses a person, it is true that every nominated person
deserves a recognition but as time passes by I realized that besides having the leadership skills a
leader too should be capable of creating trust. The same concept is with the selection of President.
We select the one whom we think has the capability to run the country and is trustworthy. Trust is

Mba Final Hr Recuitment Project
A SUMMER TRAINING PROJECT REPORT
ON
SOURCES & PROCESS OF RECRUITMENT & SELECTION AT HCL
SUBMITTED IN THE PARTIAL FULFILLMENT FOR THE AWARD OF DEGREE OF
MASTERS IN BUSINESS ADMINISTRATION
EXECUTIVE SUMMARY
Today, in every organisation personnel planning as an activity is necessary. It is an important part of
an organisation. Human Resource Planning is a vital ingredient for the success of the organisation in
the long run. The objectives of Human Resource Department are Human Resource Planning,
Recruitment and Selection, Training and Development, career planning, Transfer and Promotion,
Risk Management, Performance Appraisal and so on. Each objective needs special attention and
proper planning and implementation.
For every organisation ... Show more content on Helpwriting.net ...
This would not only help to be familiar with the corporate environment but it would also enable to
get a close look at the various levels authority responsibility relationship prevailing in the
organization.
The scope of the project includes– Study of the BPO industry in India.
Study of Importance of Recruitment and Selection process for an enterprise.
Study of Recruitment and Selection Practices at HCL Technologies.
The Project does not include elaborative study of practices followed after completion of Induction
benefit programme, employee benefit schemes etc.
1.3 RESEARCH METHODOLOGY OF THE STUDY
Research is defined as human activity based on intellectual application in the investigation of matter.
The primary purpose for applied research is discovering, interpreting, and the development of
methods and systems for the advancement of human knowledge on a wide variety of scientific
matters of our world and the universe.

The research methodology is a science that studying how research is done scientifically. It is the
way to systematically solve the research problem by logically adopting various steps. Also it defines
the way in which the data are collected in a research project.
Research can also fall into two distinct types:
▪ Primary research ▪ Secondary research
Mode of research used in this project is Secondary Research. 1.3.1 Research Design Literature
Review research design

Analysis of Leaders in Innovation
Abstract
The ability to be creative and think outside of the box is fundamental in today's more challenging
and competitive business landscape. Organizations today are looking for business professionals who
have the ability to lead through innovation. Innovation is the application of better solutions that meet
new requirements, unarticulated needs, or existing market needs. This is accomplished through more
effective products, processes, services, technologies, or ideas that are readily available to markets,
governments, and society. In order for organizations to stay fresh and up to date they need
individuals who are able to innovate and inspire new products or ideas. CEO of HCL Technologies,
Vineet Nayar, is most notably known for his ... Show more content on Helpwriting.net ...
Leading through innovation requires one to be both a leader and an innovator in their field, both
which Nayar successfully executed as CEO at his company. The meaning of innovation has been
discussed earlier in this essay. Now, for one to be recognized as a leader they must realize first, to
lead involves influencing others. Second, where there are leaders there are followers. Third, leaders
seem to come to the fore when there is a crisis or special problem. In other words, they often
become visible when an innovative response is needed. Fourth, leaders are people who have a clear
idea of what they want to achieve and why. Thus, leaders are people who are able to think and act
creatively in non–routine situations – and who set out to influence the actions, beliefs, and feelings
of others (Doyle, Smith 2001).
In The Innovator's DNA textbook, Dyer, Gregersen, and Christensen highlight the five
aforementioned discovery skills for successful innovation: associating, questioning, observing,
networking, and experimenting. They also highlight four delivery or execution skills which include
analyzing, planning, detail–oriented implementing, and self–disciplined executing. Dyer, Gregersen,
and Christensen researched and tested the assertion that innovative executives have a different set of
skills than typical executives; the researchers used the innovator's DNA assessment to measure the
percentile rank of a sample of high

Notes On Leadership And Management
MGMT IM153 Manufacturing Organization and Management. MAJOR PAPER LEADERSHIP and
MANAGEMENT Leadership and management must go hand in hand. They are not the same thing.
But they are necessarily linked, and complementary. Any effort to separate the two is likely to cause
more problems than it solves. A manager's role characterize a more controlled, structured, rule
oriented, analytical and orderly sequenced. Whereas, the role of a leader indicates a more visionary,
experimental, impassioned, unstructured and flexible side. Thus, it can be said that leaders and
managers are totally different as they behave the opposite externally and also think the opposite
internally. The difference is also witness in the way the two, treat people and the way they
spontaneously react to issues concerning their organizations. This can be explained by the difference
in the way of work and organization between the leaders and the managers in relation to their
importance in the organizations they head thus the worthiness of their time. This results to those
below them to develop different focuses and also limits them in totally different ways. Such
differences lead to varied cultures on the organizations and different reactions from the ones being
led. Small business will operate more efficiently with managers who also serve as leaders .Workers
need their managers not just to assign tasks but to define purpose. Managers must organize workers,
to nurture skills, develop the talents of workers

Nayar and Innovation Essay
Abstract
Vineet Nayar is a charismatic leader that utilized disruptive innovation to improve HCLT in the IT
industry. The rapidly changing IT industry was trending in the global environment. Although HCLT
was increasing revenue it was not increasing their market share. To transform HCLT into a market
competitor Nayar utilized associating, questioning, observing, networking and experimenting to
reach and accomplish HCLT's success. However, Nayar neglected the market status in the beginning
of this transformation and he did not network with other leaders in the IT world. Had he done both,
he may have improved HCLT more than he did.
Nayar and Innovation
"At HCL we believe an employee is at the core of every bright idea that is a game ... Show more
content on Helpwriting.net ...
Nor did they have the ability to compare their team to other teams. He noticed that complaint
resolution meant that management should serve the employees. Nayar recognized that the 360
degree performance reviews did not have strong participation from the employees. The business
plans that were reviewed by him were not receiving feedback from other managers or being
followed through. And he realized middle management had lost some power. In order to solve these
problems, Nayar had to network.
Network
Networking "requires linking the ideas in your area of knowledge with those of others" (Dyer et al,
2011). Nayar did exactly this. Nayar used the experience of HCL's board. He sent them "progress
reports, held extra meetings, and ensured that more people than usual participated in the process"
(Nayar, 2010). Naylor also met with senior management in small and large meetings. In these
meetings, he discussed what he calls Point A; HCLT's current circumstances. HCLT's customers
were also an important part of HCLT's transformation. He spoke with the customers concerning
Point B; the end goal. Another meeting method Nayar (2010) used for networking was later called a
Directions meeting. Directions meetings are held with thousands of frontline employees and include
asking questions, general conversation and discussions of the company.
Experiment
Through Nayar's associating, observations, questions and networking he began experimenting.
Nayar used four

Employee Motivation: A Powerful New Model in HRM
CRITICAL REVIEW: EMPLOYEE MOTIVATION A Powerful New Model
Summary
Employee motivation a powerful new model explores drivers of employee motivation, the levers the
managers can pull to address them and the local strategies that can boost motivation despite
organizational constraints. Finding of new research introduce a model that establishes the four basic
emotional need people exhibit; they are the drive to acquire, bond, comprehend and defend. Also it
exhort organizations take an holistic approach to satisfy employee's emotional needs through its
reward system, culture, management systems, and design of jobs. The potential benefit of a
motivated workforce to an ... Show more content on Helpwriting.net ...
This is a very unusual case of a business strategy being an output of a deliberate Human Resource
strategy.
Human Resource department always has a challenge that is to ensure employees are motivated and
committed to the organization with honesty. Human Resource department can act as a service
provider for the employee and treat employees the same way organization would like them to treat
their customers.HR conducts cultural events and dj nights for employees to bond.
Performance –management and resource–allocation processes
Performance appraisal process if made clear and transparent can help a lot to avert low morale in
employees. Fair, trustworthy, and transparent processes for performances management and resource
allocation help to meet people's drive to defend.
The Role of Direct Managers
People should be given the liberty to decide the way they want to execute their task. Leadership
should not try to curtail to this basic urge. People then become more responsible and take the
ownership for it. Leadership style of the direct manger has a bearing on the morale of the direct
report. Motivation can be improved through making employees feel important, giving them a degree
of freedom to make choices. Managers have men at their command. They should understand the
aspiration of their subordinates. Recognize their unstated

Benefits And Benefits Of Flexible Working
Across the globe flexible working ways are increasingly becoming the norms in the business world.
The advantages offered by flexible work timings are many ranging from improved profitability of
the organization to better work life balance. Today's generation professionals are more driven by the
work benefits and the quality of life they get in an organization rather than salary scale and their
new technologically driven lifestyle questions the traditional 9 A.M to 5 P.M office timing criteria.
Flexible working is also believed to be the driver of global economic growth worldwide with
governments in various countries calling for changes in work practices.
We have analysed the practices related to flexible work timings followed by some ... Show more
content on Helpwriting.net ...
To shed some light on the fact that flexible work timing can bring some actual value into the
business we have collected data from across various private and public firms in India.
Role of Human Resource Management (HRM)
The role of HRM in Indian organizations has evolved as time passed by to sustain in today's highly
competitive world. The general functions of HRM are as follows Functions of Human Resource
Management
One of the important functions Human Resource (HR) managers should focused on is retaining
critical resource. Bringing flexibility in the working environment is one of the solutions.
IKEA, one of the world largest furniture manufacturers understood the significance of flexible work
practices. In the early 2000s, the organization implemented various initiatives to promote work life
balance and work diversity. Some of the initiatives taken by the company are related to flexible
work design, work life quality, employee benefits and employee training and development.
HCL's tagline "Employee First, Customers Second" initiated by Vineet Nayar is one of the famous
HRM practices to improve the work life. It involves employees in various activities beyond work. It
provides a platform to interact with the CEO. It aids the employees in voicing their opinions directly
to the CEO. The company has introduced an intra–social network where the employees can interact
with each other to facilitate

The Fullan 's Model And Network
The purpose of this paper is expanding Fullan's model and connected to my final project theme. The
six magical secrets:
"Secret 1. Love your employees;
Secret 2. Connect peers with purpose;
Secret 3. Capacity building prevails;
Secret 4. Learning is the work;
Secret 5. Transparency rules; and
Secret 6. System learn."
(Fullan, 2012).
Implementing these six secrets by collaborative leaders utilizing the collaborative facilitation skills
will open the doors to achieve the total success.
Keywords: Fullan's model, collaborative leadership, collaborative facilitation skills. Six Talismans
These six secrets are required to be implemented to develop our daily life and any business. Can we
success without loving our family? Can we success without improving our life plans? These two
examples linked to our personal daily life. Our life is planning, management, marketing, sales, and
customer service. We are customer service agents supporting our wives and our kids. As educators,
we set our teaching plan, our class management strategy, marketing our educational service, sell the
education service to our students, and provide customer service to the students and their parents. As
collaborative educational leaders, we should implement these six talismans to lead our teachers and
our students to the right direction.
Collaborative leadership. I asked myself who is a collaborative leader? "The answer is always the
same: whether you are a

Essay on Unit1 Case Study
* Readings
In your Leading Organizations textbook by Hickman, read: * In Part 1, "The Environment of New
Era Organizations": * Chapter 1, "Inevitable Strategies," pages 4–13. * Chapter 3, "Creating the
Environmentally Aware Organization," pages 21–36. * Chapter 4, "How to Make Sense of Weak
Signals," pages 37–4 7.
These chapters provide you the large analytical tools and terminology to collect and analyze trends.
In the Capella library, read: * Hitt, Haynes, and Serpa's 2010 article "Strategic Leadership for the
21st Century" in Business Horizons, volume 53, issue 5, pages 437–444. This article provides you
information on specific trends.
Case Study
In his book Employees ... Show more content on Helpwriting.net ...
Activity Instructions
Using the readings and enrichment materials for the unit, define and analyze ways in which
innovation at HCL Technologies will likely be influenced by trends shaping global markets. Make
sure to name at least two trends that inform your analysis and provide at least one reference (other
than the case study) to support your rationale. Please remember that trends refer to sustained and
systemic change across boundaries of cultures, economies, technologies, and ecosystems. Be
mindful that trends are not specific initiatives implemented by leadership within the HCL case study.
Response Guidelines
Read the postings of your peers and respond to at least two. In your replies, use a collaborative
approach to identifying which weak signals might be equally as important to include in the analysis.
Weak signals are addressed in Chapter 4 in Leading Organizations.
DU2
Using Trends to Enhance Capacity, Adaptation, and Flexibility
Resources
Activity Context
This discussion helps you develop the skills to master the following course competency: *
Analyzing the trends that shape innovation and change in global markets.
Revisit the MBA6006 Course Alignment Map to review how all activities assist you in achieving
the course competencies and overall program outcomes.
Activity Instructions
In this discussion you will gain experience in: * Assessing

The Trends And Skills That Nayar Essay

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