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How to Own a Really Big Complex Product Presented by: Mike Cottmeyer
Mike CottmeyerEnterprise Agile Coachmike@cottmeyer.com404.312.1471leadingagile.comfacebook.com/leadingagiletwitter.com/mcottmeyerlinkedin.com/in/cottmeyer
Agenda
Agenda Product Owner Basics
Agenda Product Owner Basics Complex Products in Large Enterprises
Agenda Product Owner Basics Complex Products in Large Enterprises Exploring Product Ownership
Agenda Product Owner Basics Complex Products in Large Enterprises Exploring Product Ownership Managing the Enterprise Backlog
The Product Owner in Scrum
Team
Developers
Testers Developers
Analyst Testers Developers
Analyst PM Testers Developers
Analyst CSM Testers Developers
Product Owner Analyst CSM Testers Developers
The Product Owner in Scrum Creates the PPBL
The Product Owner in Scrum Creates the PPBL Prioritizes the PPBL
The Product Owner in Scrum Creates the PPBL Prioritizes the PPBL Elaborates the requirements
The Product Owner in Scrum Creates the PPBL Prioritizes the PPBL Elaborates the requirements Communicate vision
The Product Owner in Scrum Creates the PPBL Prioritizes the PPBL Elaborates the requirements Communicate vision Represents the customer
The Product Owner in Scrum Creates the PPBL Prioritizes the PPBL Elaborates the requirements Communicate vision Represents the customer ,[object Object],[object Object]
Inspects the product,[object Object]
Inspects the product
Changes direction,[object Object]
Inspects the product
Changes direction
Communicates progress,[object Object]
Inspects the product
Changes direction
Communicates progress
Terminates the sprint,[object Object]
Product Owner is a BIG Job!
Product Owner is a BIG Job! Product Managerā€¦ vision and direction
Product Owner is a BIG Job! Product Managerā€¦ vision and direction Project Managerā€¦ sequence and status
Product Owner is a BIG Job! Product Managerā€¦ vision and direction Project Managerā€¦ sequence and status Business Analystā€¦ elaborating requirements
Product Owner is a BIG Job! Product Managerā€¦ vision and direction Project Managerā€¦ sequence and status Business Analystā€¦ elaborating requirements Quality Assuranceā€¦ inspecting outcomes
Product Owner is a BIG Job! Product Managerā€¦ vision and direction Project Managerā€¦ sequence and status Business Analystā€¦ elaborating requirements Quality Assuranceā€¦ inspecting outcomes Managementā€¦ terminating and changing
Product Owner is a BIG Job! Product Managerā€¦ vision and direction Project Managerā€¦ sequence and status Business Analystā€¦ elaborating requirements Quality Assuranceā€¦ inspecting outcomes Managementā€¦ terminating and changing User Experienceā€¦ usability
Product Owner is a BIG Job! Product Managerā€¦ vision and direction Project Managerā€¦ sequence and status Business Analystā€¦ elaborating requirements Quality Assuranceā€¦ inspecting outcomes Managementā€¦ terminating and changing User Experienceā€¦ usability Team Memberā€¦ participates with the team
Owning Complex Products
Owning Complex Products
Owning Complex Products Biller Transactions Fin Inst. Transactions Credit Card Payments ACH Payments Fraud/Risk Identity/ Enrollment SAS SAP Corporate Billing Web IVR Payments Risk Business Intelligence Corporate Financials Partner Communication Bus Intel/ Reporting
User Story Screen User Story Team User Story Report User Story User Story Database User Story User Story
User Story Screen User Story Team User Story Report User Story User Story Database User Story User Story
Team 1
Team 2 Team 1
Team 2 Team 1 Team 3
Team 2 Team 1 Team 3 Product A
Team 2 Team 1 Team 3 Product B Product A
Team 2 Team 1 Team 3 Product B Product A
Biller Transactions Fin Inst. Transactions Credit Card Payments ACH Payments Fraud/Risk Identity/ Enrollment SAS SAP Corporate Billing Web IVR Payments Risk Business Intelligence Corporate Financials Partner Communication Bus Intel/ Reporting
Biller Transactions Fin Inst. Transactions Credit Card Payments ACH Payments Fraud/Risk Identity/ Enrollment SAS SAP Corporate Billing Web IVR Payments Risk Business Intelligence Corporate Financials Partner Communication Bus Intel/ Reporting
Biller Transactions Fin Inst. Transactions Credit Card Payments ACH Payments Fraud/Risk Identity/ Enrollment SAS SAP Corporate Billing Web IVR Payments Risk Business Intelligence Corporate Financials Partner Communication Bus Intel/ Reporting
Biller Transactions Fin Inst. Transactions Credit Card Payments ACH Payments Fraud/Risk Identity/ Enrollment SAS SAP Corporate Billing Web IVR Payments Risk Business Intelligence Corporate Financials Partner Communication Bus Intel/ Reporting
Biller Transactions Fin Inst. Transactions Credit Card Payments ACH Payments Fraud/Risk Identity/ Enrollment SAS SAP Corporate Billing Web IVR Payments Risk Business Intelligence Corporate Financials Partner Communication Bus Intel/ Reporting
Biller Transactions Fin Inst. Transactions Credit Card Payments ACH Payments Fraud/Risk Identity/ Enrollment SAS SAP Corporate Billing Web IVR Payments Risk Business Intelligence Corporate Financials Partner Communication Bus Intel/ Reporting
Managing the Enterprise Backlog
Epic Epic Epic Epic
Feature Epic Feature Feature Feature Epic Feature Epic Feature Epic
Team 1 User Story Feature Epic User Story Feature User Story Team 2 Feature User Story Feature Epic User Story User Story Feature Epic User Story Feature Team 3 User Story User Story Epic User Story
The performance of one team can starve Value Creation
Context Team 2 Team 1 Team 3
Context Coordination Team 2 Team 1 Team 3
Manage the system, identify and elevate constraints
Team 1 Team 2 Team 3 Feature 1 Feature 1 Feature 1 Feature 1 Feature 1 Feature 1 Feature 1 Feature 1 Feature 1 Feature 1 Feature 1 Feature 1
Team 1 Team 2 Team 3 Feature 1 Feature 1 Feature 1 Feature 1 Feature 1 Feature 2 Feature 1 Feature 1 Feature 2 Feature 1 Feature 2 Feature 2 Feature 1 Feature 1 Feature 2 Feature 1 Feature 1 Feature 2
Team 1 Team 2 Team 3 Feature 1 Feature 1 Feature 1 Feature 1 Feature 1 Feature 2 Feature 1 Feature 1 Feature 2 Feature 1 Feature 2 Feature 2 Feature 1 Feature 1 Feature 2 Feature 1 Feature 1 Feature 2 Feature 2 Feature 2 Feature 2 Feature 2 Feature 2 Feature 2 Feature 2 Feature 2
Team 1 Team 2 Team 3 Feature 1 Feature 1 Feature 1 Feature 1 Feature 1 Feature 2 Feature 1 Feature 1 Feature 2 Feature 1 Feature 2 Feature 2 Feature 1 Feature 1 Feature 2 Feature 1 Feature 1 Feature 2 Feature 2 Feature 2 Feature 3 Feature 2 Feature 2 Feature 3 Feature 2 Feature 3 Feature 3 Feature 2 Feature 2 Feature 2
Feature 1 Feature 1 Feature 1 3 months Feature 2 Feature 2 Feature 2 Feature 3 Feature 3 Feature 3
Feature 1 Feature 1 Feature 1 3 months Feature 2 Feature 2 Feature 2 6 months Feature 3 Feature 3 Feature 3
Feature 1 Feature 1 Feature 1 3 months Feature 2 Feature 2 Feature 2 6 months Feature 3 Feature 3 9 months Feature 3
Feature 1 Feature 2 Feature 3 Feature 1 Feature 2 Feature 3 Feature 1 7 months Feature 2 Feature 3
Feature 1 Feature 2 Feature 3 Feature 1 Feature 2 Feature 3 Feature 1 7 months Feature 2 10 months Feature 3
Feature 1 Feature 2 Feature 3 Feature 1 Feature 2 Feature 3 Feature 1 7 months Feature 2 10 months 13 months Feature 3
Feature 1 Feature 2 Feature 3 Feature 1 Feature 2 Feature 3 Feature 1 7 months Feature 2 10 months 13 months Feature 3
Team 1 Team 2 Team 3 Feature 1 Feature 1 Feature 1 Feature 1 Feature 1 Feature 1 Feature 1 Feature 1 Feature 1 Feature 1 Feature 1 Feature 1
Team 1 Team 2 Team 3 Feature 1 Feature 1 Feature 1 Feature 1 Feature 1 Feature 1 Feature 1 Feature 1 Feature 1 Feature 1 Feature 1 Feature 1
Team 1 Team 2 Team 3 Feature 1 Feature 1 Feature 1 Feature 1 Feature 1 Feature 1 Feature 1 Feature 1 Feature 1 Feature 1
Team 1 Team 2 Team 3 Feature 1 Feature 1 Feature 1 Feature 1 Feature 1 Feature 1 Feature 1 Feature 1 Feature 1 Feature 1 Feature 2 Feature 2 Feature 2 Feature 2 Feature 2 Feature 2 Feature 2
Team 1 Team 2 Team 3 Feature 1 Feature 1 Feature 1 Feature 1 Feature 1 Feature 1 Feature 1 Feature 1 Feature 1 Feature 1 Feature 2 Feature 2 Feature 2 Feature 2 Feature 2 Feature 2 Feature 2 Feature 3 Feature 3 Feature 3 Feature 3 Feature 3 Feature 3 Feature 3 Feature 3 Feature 3
Team 1 Team 2 Team 3 Feature 1 Feature 1 Feature 1 Feature 1 Feature 1 Feature 1 Feature 1 Feature 1 Feature 1 Feature 1 Feature 2 Feature 2 Feature 2 Feature 2 Feature 2 Feature 2 Feature 2 Feature 3 Feature 3 Feature 3 Feature 3 Feature 3 Feature 3 Feature 3 Feature 3 Feature 3
Product Ownership in the Large
Product Ownership is a set of organizational capabilitiesā€¦
ā€¦not a person!
Team 1 Team
Team 2 Team 1
Team 2 Team 1 Team 3 Across Teams
Project Team 2 Team 1 Team 3 Project  A
Portfolio Team 2 Team 1 Team 3 Project  B Project  A
That get expressed differently depending on your level of scale
Product Owner Capabilities
Product Owner Capabilities Agile as Business Analysis
Product Owner Capabilities Agile as Business Analysis Agile as Engineering
Product Owner Capabilities Agile as Business Analysis Agile as Engineering Agile as Leadership & Coordination
Business Analysis CapabilitiesHelping organizations develop the capabilities to achieve Enterprise Agility Product Development Product Strategy Solution Requirements Develop Product Launch Product Operate and Support Product Understand Needs of the Customer  Establish Product Vision Plan Launch  Establish Development Environment  Support Operations  Understand Requirements  Develop Product Strategy Define Product Roadmap Coordinate Launch  Provide  Customer Support Maintain Architecture  Integration Testing  Manage Product Portfolio  Define Business Requirements  Support Implementation  Coordinate Work  Achieve Customer Acceptance  Perform Maintenance and Customizations  Define Product Backlog  Design and Engineer Solution Deploy Product   Environment  Planning  Manage Suppliers  Maintain Product Quality  Maintain Work Environment Learn from Outside Sources Develop Team Commit To Agility Everyone Engage Stakeholders Ensure Process Adherence Identify and Remove Impediments Ensure Internal Communication Manage Risks  Provide Job Training
Engineering CapabilitiesHelping organizations develop the capabilities to achieve Enterprise Agility Product Development Product Strategy Solution Requirements Develop Product Launch Product Operate and Support Product Understand Needs of the Customer  Establish Product Vision Plan Launch  Establish Development Environment  Support Operations  Understand Requirements  Develop Product Strategy Define Product Roadmap Coordinate Launch  Provide  Customer Support Maintain Architecture  Integration Testing  Manage Product Portfolio  Define Business Requirements  Support Implementation  Coordinate Work  Achieve Customer Acceptance  Perform Maintenance and Customizations  Define Product Backlog  Design and Engineer Solution Deploy Product   Environment  Planning  Manage Suppliers  Maintain Product Quality  Maintain Work Environment Learn from Outside Sources Develop Team Commit To Agility Everyone Engage Stakeholders Ensure Process Adherence Identify and Remove Impediments Ensure Internal Communication Manage Risks  Provide Job Training
Leadership & Coordination CapabilitiesHelping organizations develop the capabilities to achieve Enterprise Agility Product Development Product Strategy Solution Requirements Develop Product Launch Product Operate and Support Product Understand Needs of the Customer  Establish Product Vision Plan Launch  Establish Development Environment  Support Operations  Understand Requirements  Develop Product Strategy Define Product Roadmap Coordinate Launch  Provide  Customer Support Maintain Architecture  Integration Testing  Manage Product Portfolio  Define Business Requirements  Support Implementation  Coordinate Work  Achieve Customer Acceptance  Perform Maintenance and Customizations  Define Product Backlog  Design and Engineer Solution Deploy Product   Environment  Planning  Manage Suppliers  Maintain Product Quality  Maintain Work Environment Learn from Outside Sources Develop Team Commit To Agility Everyone Engage Stakeholders Ensure Process Adherence Identify and Remove Impediments Ensure Internal Communication Manage Risks  Provide Job Training
Team 1
Team 2 Team 1
Team 3 Team 2 Team 1
Scrum of Scrums Team 2 Team 1 Team 3
Product Owner Team Team 2 Team 1 Team 3
Product Owner Team with Architects Team 2 Team 1 Team 3
Integration Team Team 2 Team 1 Team 3
Alignment and culture trump people, process, and tools
Summary
Summary Product Owners donā€™t scale
Summary Product Owners donā€™t scale Common strategies donā€™t work
Summary Product Owners donā€™t scale Common strategies donā€™t work It takes more than one team to deliver value

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How to own a really big complex product

  • 1.
  • 2. How to Own a Really Big Complex Product Presented by: Mike Cottmeyer
  • 3. Mike CottmeyerEnterprise Agile Coachmike@cottmeyer.com404.312.1471leadingagile.comfacebook.com/leadingagiletwitter.com/mcottmeyerlinkedin.com/in/cottmeyer
  • 6. Agenda Product Owner Basics Complex Products in Large Enterprises
  • 7. Agenda Product Owner Basics Complex Products in Large Enterprises Exploring Product Ownership
  • 8. Agenda Product Owner Basics Complex Products in Large Enterprises Exploring Product Ownership Managing the Enterprise Backlog
  • 9. The Product Owner in Scrum
  • 10. Team
  • 14. Analyst PM Testers Developers
  • 15. Analyst CSM Testers Developers
  • 16. Product Owner Analyst CSM Testers Developers
  • 17. The Product Owner in Scrum Creates the PPBL
  • 18. The Product Owner in Scrum Creates the PPBL Prioritizes the PPBL
  • 19. The Product Owner in Scrum Creates the PPBL Prioritizes the PPBL Elaborates the requirements
  • 20. The Product Owner in Scrum Creates the PPBL Prioritizes the PPBL Elaborates the requirements Communicate vision
  • 21. The Product Owner in Scrum Creates the PPBL Prioritizes the PPBL Elaborates the requirements Communicate vision Represents the customer
  • 22.
  • 23.
  • 25.
  • 28.
  • 32.
  • 33. Product Owner is a BIG Job!
  • 34. Product Owner is a BIG Job! Product Managerā€¦ vision and direction
  • 35. Product Owner is a BIG Job! Product Managerā€¦ vision and direction Project Managerā€¦ sequence and status
  • 36. Product Owner is a BIG Job! Product Managerā€¦ vision and direction Project Managerā€¦ sequence and status Business Analystā€¦ elaborating requirements
  • 37. Product Owner is a BIG Job! Product Managerā€¦ vision and direction Project Managerā€¦ sequence and status Business Analystā€¦ elaborating requirements Quality Assuranceā€¦ inspecting outcomes
  • 38. Product Owner is a BIG Job! Product Managerā€¦ vision and direction Project Managerā€¦ sequence and status Business Analystā€¦ elaborating requirements Quality Assuranceā€¦ inspecting outcomes Managementā€¦ terminating and changing
  • 39. Product Owner is a BIG Job! Product Managerā€¦ vision and direction Project Managerā€¦ sequence and status Business Analystā€¦ elaborating requirements Quality Assuranceā€¦ inspecting outcomes Managementā€¦ terminating and changing User Experienceā€¦ usability
  • 40. Product Owner is a BIG Job! Product Managerā€¦ vision and direction Project Managerā€¦ sequence and status Business Analystā€¦ elaborating requirements Quality Assuranceā€¦ inspecting outcomes Managementā€¦ terminating and changing User Experienceā€¦ usability Team Memberā€¦ participates with the team
  • 43. Owning Complex Products Biller Transactions Fin Inst. Transactions Credit Card Payments ACH Payments Fraud/Risk Identity/ Enrollment SAS SAP Corporate Billing Web IVR Payments Risk Business Intelligence Corporate Financials Partner Communication Bus Intel/ Reporting
  • 44. User Story Screen User Story Team User Story Report User Story User Story Database User Story User Story
  • 45. User Story Screen User Story Team User Story Report User Story User Story Database User Story User Story
  • 48. Team 2 Team 1 Team 3
  • 49. Team 2 Team 1 Team 3 Product A
  • 50. Team 2 Team 1 Team 3 Product B Product A
  • 51. Team 2 Team 1 Team 3 Product B Product A
  • 52. Biller Transactions Fin Inst. Transactions Credit Card Payments ACH Payments Fraud/Risk Identity/ Enrollment SAS SAP Corporate Billing Web IVR Payments Risk Business Intelligence Corporate Financials Partner Communication Bus Intel/ Reporting
  • 53. Biller Transactions Fin Inst. Transactions Credit Card Payments ACH Payments Fraud/Risk Identity/ Enrollment SAS SAP Corporate Billing Web IVR Payments Risk Business Intelligence Corporate Financials Partner Communication Bus Intel/ Reporting
  • 54. Biller Transactions Fin Inst. Transactions Credit Card Payments ACH Payments Fraud/Risk Identity/ Enrollment SAS SAP Corporate Billing Web IVR Payments Risk Business Intelligence Corporate Financials Partner Communication Bus Intel/ Reporting
  • 55. Biller Transactions Fin Inst. Transactions Credit Card Payments ACH Payments Fraud/Risk Identity/ Enrollment SAS SAP Corporate Billing Web IVR Payments Risk Business Intelligence Corporate Financials Partner Communication Bus Intel/ Reporting
  • 56. Biller Transactions Fin Inst. Transactions Credit Card Payments ACH Payments Fraud/Risk Identity/ Enrollment SAS SAP Corporate Billing Web IVR Payments Risk Business Intelligence Corporate Financials Partner Communication Bus Intel/ Reporting
  • 57. Biller Transactions Fin Inst. Transactions Credit Card Payments ACH Payments Fraud/Risk Identity/ Enrollment SAS SAP Corporate Billing Web IVR Payments Risk Business Intelligence Corporate Financials Partner Communication Bus Intel/ Reporting
  • 60. Feature Epic Feature Feature Feature Epic Feature Epic Feature Epic
  • 61. Team 1 User Story Feature Epic User Story Feature User Story Team 2 Feature User Story Feature Epic User Story User Story Feature Epic User Story Feature Team 3 User Story User Story Epic User Story
  • 62. The performance of one team can starve Value Creation
  • 63. Context Team 2 Team 1 Team 3
  • 64. Context Coordination Team 2 Team 1 Team 3
  • 65. Manage the system, identify and elevate constraints
  • 66. Team 1 Team 2 Team 3 Feature 1 Feature 1 Feature 1 Feature 1 Feature 1 Feature 1 Feature 1 Feature 1 Feature 1 Feature 1 Feature 1 Feature 1
  • 67. Team 1 Team 2 Team 3 Feature 1 Feature 1 Feature 1 Feature 1 Feature 1 Feature 2 Feature 1 Feature 1 Feature 2 Feature 1 Feature 2 Feature 2 Feature 1 Feature 1 Feature 2 Feature 1 Feature 1 Feature 2
  • 68. Team 1 Team 2 Team 3 Feature 1 Feature 1 Feature 1 Feature 1 Feature 1 Feature 2 Feature 1 Feature 1 Feature 2 Feature 1 Feature 2 Feature 2 Feature 1 Feature 1 Feature 2 Feature 1 Feature 1 Feature 2 Feature 2 Feature 2 Feature 2 Feature 2 Feature 2 Feature 2 Feature 2 Feature 2
  • 69. Team 1 Team 2 Team 3 Feature 1 Feature 1 Feature 1 Feature 1 Feature 1 Feature 2 Feature 1 Feature 1 Feature 2 Feature 1 Feature 2 Feature 2 Feature 1 Feature 1 Feature 2 Feature 1 Feature 1 Feature 2 Feature 2 Feature 2 Feature 3 Feature 2 Feature 2 Feature 3 Feature 2 Feature 3 Feature 3 Feature 2 Feature 2 Feature 2
  • 70. Feature 1 Feature 1 Feature 1 3 months Feature 2 Feature 2 Feature 2 Feature 3 Feature 3 Feature 3
  • 71. Feature 1 Feature 1 Feature 1 3 months Feature 2 Feature 2 Feature 2 6 months Feature 3 Feature 3 Feature 3
  • 72. Feature 1 Feature 1 Feature 1 3 months Feature 2 Feature 2 Feature 2 6 months Feature 3 Feature 3 9 months Feature 3
  • 73. Feature 1 Feature 2 Feature 3 Feature 1 Feature 2 Feature 3 Feature 1 7 months Feature 2 Feature 3
  • 74. Feature 1 Feature 2 Feature 3 Feature 1 Feature 2 Feature 3 Feature 1 7 months Feature 2 10 months Feature 3
  • 75. Feature 1 Feature 2 Feature 3 Feature 1 Feature 2 Feature 3 Feature 1 7 months Feature 2 10 months 13 months Feature 3
  • 76. Feature 1 Feature 2 Feature 3 Feature 1 Feature 2 Feature 3 Feature 1 7 months Feature 2 10 months 13 months Feature 3
  • 77. Team 1 Team 2 Team 3 Feature 1 Feature 1 Feature 1 Feature 1 Feature 1 Feature 1 Feature 1 Feature 1 Feature 1 Feature 1 Feature 1 Feature 1
  • 78. Team 1 Team 2 Team 3 Feature 1 Feature 1 Feature 1 Feature 1 Feature 1 Feature 1 Feature 1 Feature 1 Feature 1 Feature 1 Feature 1 Feature 1
  • 79. Team 1 Team 2 Team 3 Feature 1 Feature 1 Feature 1 Feature 1 Feature 1 Feature 1 Feature 1 Feature 1 Feature 1 Feature 1
  • 80. Team 1 Team 2 Team 3 Feature 1 Feature 1 Feature 1 Feature 1 Feature 1 Feature 1 Feature 1 Feature 1 Feature 1 Feature 1 Feature 2 Feature 2 Feature 2 Feature 2 Feature 2 Feature 2 Feature 2
  • 81. Team 1 Team 2 Team 3 Feature 1 Feature 1 Feature 1 Feature 1 Feature 1 Feature 1 Feature 1 Feature 1 Feature 1 Feature 1 Feature 2 Feature 2 Feature 2 Feature 2 Feature 2 Feature 2 Feature 2 Feature 3 Feature 3 Feature 3 Feature 3 Feature 3 Feature 3 Feature 3 Feature 3 Feature 3
  • 82. Team 1 Team 2 Team 3 Feature 1 Feature 1 Feature 1 Feature 1 Feature 1 Feature 1 Feature 1 Feature 1 Feature 1 Feature 1 Feature 2 Feature 2 Feature 2 Feature 2 Feature 2 Feature 2 Feature 2 Feature 3 Feature 3 Feature 3 Feature 3 Feature 3 Feature 3 Feature 3 Feature 3 Feature 3
  • 83. Product Ownership in the Large
  • 84. Product Ownership is a set of organizational capabilitiesā€¦
  • 88. Team 2 Team 1 Team 3 Across Teams
  • 89. Project Team 2 Team 1 Team 3 Project A
  • 90. Portfolio Team 2 Team 1 Team 3 Project B Project A
  • 91. That get expressed differently depending on your level of scale
  • 93. Product Owner Capabilities Agile as Business Analysis
  • 94. Product Owner Capabilities Agile as Business Analysis Agile as Engineering
  • 95. Product Owner Capabilities Agile as Business Analysis Agile as Engineering Agile as Leadership & Coordination
  • 96. Business Analysis CapabilitiesHelping organizations develop the capabilities to achieve Enterprise Agility Product Development Product Strategy Solution Requirements Develop Product Launch Product Operate and Support Product Understand Needs of the Customer Establish Product Vision Plan Launch Establish Development Environment Support Operations Understand Requirements Develop Product Strategy Define Product Roadmap Coordinate Launch Provide Customer Support Maintain Architecture Integration Testing Manage Product Portfolio Define Business Requirements Support Implementation Coordinate Work Achieve Customer Acceptance Perform Maintenance and Customizations Define Product Backlog Design and Engineer Solution Deploy Product Environment Planning Manage Suppliers Maintain Product Quality Maintain Work Environment Learn from Outside Sources Develop Team Commit To Agility Everyone Engage Stakeholders Ensure Process Adherence Identify and Remove Impediments Ensure Internal Communication Manage Risks Provide Job Training
  • 97. Engineering CapabilitiesHelping organizations develop the capabilities to achieve Enterprise Agility Product Development Product Strategy Solution Requirements Develop Product Launch Product Operate and Support Product Understand Needs of the Customer Establish Product Vision Plan Launch Establish Development Environment Support Operations Understand Requirements Develop Product Strategy Define Product Roadmap Coordinate Launch Provide Customer Support Maintain Architecture Integration Testing Manage Product Portfolio Define Business Requirements Support Implementation Coordinate Work Achieve Customer Acceptance Perform Maintenance and Customizations Define Product Backlog Design and Engineer Solution Deploy Product Environment Planning Manage Suppliers Maintain Product Quality Maintain Work Environment Learn from Outside Sources Develop Team Commit To Agility Everyone Engage Stakeholders Ensure Process Adherence Identify and Remove Impediments Ensure Internal Communication Manage Risks Provide Job Training
  • 98. Leadership & Coordination CapabilitiesHelping organizations develop the capabilities to achieve Enterprise Agility Product Development Product Strategy Solution Requirements Develop Product Launch Product Operate and Support Product Understand Needs of the Customer Establish Product Vision Plan Launch Establish Development Environment Support Operations Understand Requirements Develop Product Strategy Define Product Roadmap Coordinate Launch Provide Customer Support Maintain Architecture Integration Testing Manage Product Portfolio Define Business Requirements Support Implementation Coordinate Work Achieve Customer Acceptance Perform Maintenance and Customizations Define Product Backlog Design and Engineer Solution Deploy Product Environment Planning Manage Suppliers Maintain Product Quality Maintain Work Environment Learn from Outside Sources Develop Team Commit To Agility Everyone Engage Stakeholders Ensure Process Adherence Identify and Remove Impediments Ensure Internal Communication Manage Risks Provide Job Training
  • 101. Team 3 Team 2 Team 1
  • 102. Scrum of Scrums Team 2 Team 1 Team 3
  • 103. Product Owner Team Team 2 Team 1 Team 3
  • 104. Product Owner Team with Architects Team 2 Team 1 Team 3
  • 105. Integration Team Team 2 Team 1 Team 3
  • 106. Alignment and culture trump people, process, and tools
  • 108. Summary Product Owners donā€™t scale
  • 109. Summary Product Owners donā€™t scale Common strategies donā€™t work
  • 110. Summary Product Owners donā€™t scale Common strategies donā€™t work It takes more than one team to deliver value
  • 111. Summary Product Owners donā€™t scale Common strategies donā€™t work It takes more than one team to deliver value By thinking about organizational capabilities
  • 112. Summary Product Owners donā€™t scale Common strategies donā€™t work It takes more than one team to deliver value By thinking about organizational capabilities We can create situationally specific strategies
  • 113. Mike CottmeyerEnterprise Agile Coachmike@cottmeyer.com404.312.1471leadingagile.comfacebook.com/leadingagiletwitter.com/mcottmeyerlinkedin.com/in/cottmeyer
  • 114. How to Own a Really Big Complex Product Presented by: Mike Cottmeyer

Editor's Notes

  1. This slide sequence is mainly to setup the talk. Prior to this I want to go through an introduction, talk about how this talk builds on the talk I did yesterday, how it is an experience report where I started developing and writing about some of these ideas around scaling agile across multiple teams.
  2. This slide sequence is mainly to setup the talk. Prior to this I want to go through an introduction, talk about how this talk builds on the talk I did yesterday, how it is an experience report where I started developing and writing about some of these ideas around scaling agile across multiple teams.
  3. This slide sequence is mainly to setup the talk. Prior to this I want to go through an introduction, talk about how this talk builds on the talk I did yesterday, how it is an experience report where I started developing and writing about some of these ideas around scaling agile across multiple teams.
  4. This slide sequence is mainly to setup the talk. Prior to this I want to go through an introduction, talk about how this talk builds on the talk I did yesterday, how it is an experience report where I started developing and writing about some of these ideas around scaling agile across multiple teams.
  5. This slide sequence is mainly to setup the talk. Prior to this I want to go through an introduction, talk about how this talk builds on the talk I did yesterday, how it is an experience report where I started developing and writing about some of these ideas around scaling agile across multiple teams.
  6. This slide sequence is mainly to setup the talk. Prior to this I want to go through an introduction, talk about how this talk builds on the talk I did yesterday, how it is an experience report where I started developing and writing about some of these ideas around scaling agile across multiple teams.
  7. So here is our small agile team.
  8. Agile teams are cross functional units that have everything they need to deliver some increment of business value. In a software organizationā€¦ the agile team is going to have one or more developersā€¦
  9. They will have one or more QA testers. Sometimes teams have technical testers that are responsible for writing unit testsā€¦ sometimes this is left up to the developers. Sometimes teams have manual testersā€¦ possibly exercising the UI. Many teams will do both kinds of testing.
  10. Sometimes a team will someone playing the role of business analyst. This can be a dedicated position on the teamā€¦ or it might be blended with some other roleā€¦ maybe a lead developer. Often times teams will have a BA that is serving as a proxy product owner for the real customer or product owner. Dedicated or blended Custome proxy
  11. Small agile teams donā€™t typically have or need a project manager. I believe that there is a place for project management on an agile teamsā€¦ but often project managers are coordinating the activities of several teams and doing some higher level planning activities and providing.
  12. Agile teams will usually have someone in the role of ScrumMaster or Agile process coordinator. This can be a dedicated position on the team or a role that is shared with another role on the team. Sometimes you have a dedicated ScrumMaster but they are working with more than one agile team at a time.
  13. Last but not least we have a product owner. They are the interface between the team and the business. They are the single wringable neck and responsible for the business outcomes of the product. They define requirements, set the priorties, and othewise help the team converge on the best possible outcome to meet the business objectives. Agile teams have all these roles in some form or fashionā€¦ they are self contained and independent. This kind of team is the backdrop to almost everything you read about adopting agile. This is such an important concept because if this isn'tā€™ the kind of team you are building as you adopt agileā€¦ some of the things you are learning about just arenā€™t going to work.
  14. This slide sequence is mainly to setup the talk. Prior to this I want to go through an introduction, talk about how this talk builds on the talk I did yesterday, how it is an experience report where I started developing and writing about some of these ideas around scaling agile across multiple teams.
  15. This slide sequence is mainly to setup the talk. Prior to this I want to go through an introduction, talk about how this talk builds on the talk I did yesterday, how it is an experience report where I started developing and writing about some of these ideas around scaling agile across multiple teams.
  16. This slide sequence is mainly to setup the talk. Prior to this I want to go through an introduction, talk about how this talk builds on the talk I did yesterday, how it is an experience report where I started developing and writing about some of these ideas around scaling agile across multiple teams.
  17. This slide sequence is mainly to setup the talk. Prior to this I want to go through an introduction, talk about how this talk builds on the talk I did yesterday, how it is an experience report where I started developing and writing about some of these ideas around scaling agile across multiple teams.
  18. This slide sequence is mainly to setup the talk. Prior to this I want to go through an introduction, talk about how this talk builds on the talk I did yesterday, how it is an experience report where I started developing and writing about some of these ideas around scaling agile across multiple teams.
  19. This slide sequence is mainly to setup the talk. Prior to this I want to go through an introduction, talk about how this talk builds on the talk I did yesterday, how it is an experience report where I started developing and writing about some of these ideas around scaling agile across multiple teams.
  20. This slide sequence is mainly to setup the talk. Prior to this I want to go through an introduction, talk about how this talk builds on the talk I did yesterday, how it is an experience report where I started developing and writing about some of these ideas around scaling agile across multiple teams.
  21. This slide sequence is mainly to setup the talk. Prior to this I want to go through an introduction, talk about how this talk builds on the talk I did yesterday, how it is an experience report where I started developing and writing about some of these ideas around scaling agile across multiple teams.
  22. This slide sequence is mainly to setup the talk. Prior to this I want to go through an introduction, talk about how this talk builds on the talk I did yesterday, how it is an experience report where I started developing and writing about some of these ideas around scaling agile across multiple teams.
  23. This slide sequence is mainly to setup the talk. Prior to this I want to go through an introduction, talk about how this talk builds on the talk I did yesterday, how it is an experience report where I started developing and writing about some of these ideas around scaling agile across multiple teams.
  24. This slide sequence is mainly to setup the talk. Prior to this I want to go through an introduction, talk about how this talk builds on the talk I did yesterday, how it is an experience report where I started developing and writing about some of these ideas around scaling agile across multiple teams.
  25. This slide sequence is mainly to setup the talk. Prior to this I want to go through an introduction, talk about how this talk builds on the talk I did yesterday, how it is an experience report where I started developing and writing about some of these ideas around scaling agile across multiple teams.
  26. This slide sequence is mainly to setup the talk. Prior to this I want to go through an introduction, talk about how this talk builds on the talk I did yesterday, how it is an experience report where I started developing and writing about some of these ideas around scaling agile across multiple teams.
  27. This slide sequence is mainly to setup the talk. Prior to this I want to go through an introduction, talk about how this talk builds on the talk I did yesterday, how it is an experience report where I started developing and writing about some of these ideas around scaling agile across multiple teams.
  28. This slide sequence is mainly to setup the talk. Prior to this I want to go through an introduction, talk about how this talk builds on the talk I did yesterday, how it is an experience report where I started developing and writing about some of these ideas around scaling agile across multiple teams.
  29. This slide sequence is mainly to setup the talk. Prior to this I want to go through an introduction, talk about how this talk builds on the talk I did yesterday, how it is an experience report where I started developing and writing about some of these ideas around scaling agile across multiple teams.
  30. This slide sequence is mainly to setup the talk. Prior to this I want to go through an introduction, talk about how this talk builds on the talk I did yesterday, how it is an experience report where I started developing and writing about some of these ideas around scaling agile across multiple teams.
  31. This slide sequence is mainly to setup the talk. Prior to this I want to go through an introduction, talk about how this talk builds on the talk I did yesterday, how it is an experience report where I started developing and writing about some of these ideas around scaling agile across multiple teams.
  32. This slide sequence is mainly to setup the talk. Prior to this I want to go through an introduction, talk about how this talk builds on the talk I did yesterday, how it is an experience report where I started developing and writing about some of these ideas around scaling agile across multiple teams.
  33. This slide sequence is mainly to setup the talk. Prior to this I want to go through an introduction, talk about how this talk builds on the talk I did yesterday, how it is an experience report where I started developing and writing about some of these ideas around scaling agile across multiple teams.
  34. This slide sequence is mainly to setup the talk. Prior to this I want to go through an introduction, talk about how this talk builds on the talk I did yesterday, how it is an experience report where I started developing and writing about some of these ideas around scaling agile across multiple teams.
  35. 11. We start with high level requirements that become more detailed as we learn more about the product we are building. Ā We start with high level architectural representations that emerge toward detailed design as we actually begin developing the working product. Ā You might think of this as rolling wave planning or progressive elaboration. Ā The idea is that we plan based on what we know, and plan more as we learn more. Ā 
  36. 12. Our goal is to recognize, that on projects where we have a tremendous amount of uncertainty... we don't want to create plans that don't reflect our current understanding of reality. Ā We don't want to assume the process overhead of change management, when change is going to be the norm. Ā Agile gives us a way to manage our projects, in the face of uncertainty, while aggressively working to reduce risk and uncertainty. Ā Ā 
  37. This slide sequence is mainly to setup the talk. Prior to this I want to go through an introduction, talk about how this talk builds on the talk I did yesterday, how it is an experience report where I started developing and writing about some of these ideas around scaling agile across multiple teams.
  38. This slide sequence is mainly to setup the talk. Prior to this I want to go through an introduction, talk about how this talk builds on the talk I did yesterday, how it is an experience report where I started developing and writing about some of these ideas around scaling agile across multiple teams.
  39. This slide sequence is mainly to setup the talk. Prior to this I want to go through an introduction, talk about how this talk builds on the talk I did yesterday, how it is an experience report where I started developing and writing about some of these ideas around scaling agile across multiple teams.
  40. This slide sequence is mainly to setup the talk. Prior to this I want to go through an introduction, talk about how this talk builds on the talk I did yesterday, how it is an experience report where I started developing and writing about some of these ideas around scaling agile across multiple teams.
  41. This slide sequence is mainly to setup the talk. Prior to this I want to go through an introduction, talk about how this talk builds on the talk I did yesterday, how it is an experience report where I started developing and writing about some of these ideas around scaling agile across multiple teams.
  42. This slide sequence is mainly to setup the talk. Prior to this I want to go through an introduction, talk about how this talk builds on the talk I did yesterday, how it is an experience report where I started developing and writing about some of these ideas around scaling agile across multiple teams.
  43. This slide sequence is mainly to setup the talk. Prior to this I want to go through an introduction, talk about how this talk builds on the talk I did yesterday, how it is an experience report where I started developing and writing about some of these ideas around scaling agile across multiple teams.
  44. This slide sequence is mainly to setup the talk. Prior to this I want to go through an introduction, talk about how this talk builds on the talk I did yesterday, how it is an experience report where I started developing and writing about some of these ideas around scaling agile across multiple teams.
  45. This slide sequence is mainly to setup the talk. Prior to this I want to go through an introduction, talk about how this talk builds on the talk I did yesterday, how it is an experience report where I started developing and writing about some of these ideas around scaling agile across multiple teams.
  46. This slide sequence is mainly to setup the talk. Prior to this I want to go through an introduction, talk about how this talk builds on the talk I did yesterday, how it is an experience report where I started developing and writing about some of these ideas around scaling agile across multiple teams.
  47. This slide sequence is mainly to setup the talk. Prior to this I want to go through an introduction, talk about how this talk builds on the talk I did yesterday, how it is an experience report where I started developing and writing about some of these ideas around scaling agile across multiple teams.
  48. This slide sequence is mainly to setup the talk. Prior to this I want to go through an introduction, talk about how this talk builds on the talk I did yesterday, how it is an experience report where I started developing and writing about some of these ideas around scaling agile across multiple teams.
  49. This slide sequence is mainly to setup the talk. Prior to this I want to go through an introduction, talk about how this talk builds on the talk I did yesterday, how it is an experience report where I started developing and writing about some of these ideas around scaling agile across multiple teams.
  50. This slide sequence is mainly to setup the talk. Prior to this I want to go through an introduction, talk about how this talk builds on the talk I did yesterday, how it is an experience report where I started developing and writing about some of these ideas around scaling agile across multiple teams.
  51. This slide sequence is mainly to setup the talk. Prior to this I want to go through an introduction, talk about how this talk builds on the talk I did yesterday, how it is an experience report where I started developing and writing about some of these ideas around scaling agile across multiple teams.
  52. This slide sequence is mainly to setup the talk. Prior to this I want to go through an introduction, talk about how this talk builds on the talk I did yesterday, how it is an experience report where I started developing and writing about some of these ideas around scaling agile across multiple teams.
  53. This slide sequence is mainly to setup the talk. Prior to this I want to go through an introduction, talk about how this talk builds on the talk I did yesterday, how it is an experience report where I started developing and writing about some of these ideas around scaling agile across multiple teams.
  54. This slide sequence is mainly to setup the talk. Prior to this I want to go through an introduction, talk about how this talk builds on the talk I did yesterday, how it is an experience report where I started developing and writing about some of these ideas around scaling agile across multiple teams.