INF 6002
Isriya Paireepairit
Key Themes

• Tacit <=> Explicit Knowledge - week 3
• IT is to support KM - week 8
• Nature of Human Brain - Donald Norman...
KM Process
Tacit   Explicit
Disseminate




Mixed




Consume
(Back to Tacit)
We used to do like this
     Traditional Way of KM
Psychologists tell us that
                   Human Brain
                         is


Unconnected
                      ...
But when we create an explicit knowledge




We make some orders for our thoughts
Examples

• Books (whole book)
• Magazine Articles (many paragrahes)
• Journal (many paragraphes)
• Dissertation
• Documen...
Pros & Cons
•   Good Quality     •   Costly

•   Ordered          •   Time Consuming

•   Easy to manage   •   Few pieces ...
Print
Send to library/bookshop


Video documentary
Audiobook
Illustrated book


Read
Watch
Listen
Problems


• Slow (e.g. by Truck)
• Costly (e.g. reprint cost)
• Difficult to consume (lengthy, complicated)
New Way of KM
Examples
Blogs
boingboing.net




 2 sentences
  1 picture
Wiki
Wiki




                         My thought
Other’s thought           4 words
SMS?

3 sentences
Online Video


          Less than 10 min
Pros & Cons
•   Shorter                •   Not in order

•   Very easy to produce   •   Diffused

•   Easier to consume   ...
Internet
Internet
• Very cheap
• Very fast (Fiber optics, the speed of light?)
• Coverage area
• 1/6 of world population
• But are ...
Information
Technology
     &
Management
Information Technology
• Information Retrieval
 • Search
 • Translation
 • Recognition
 • Recommendation
• Information Lit...
Big Picture
Old

      Easier way              Information
      to produce   Internet   Technology




                              ...
Digital conversion

Old

      Easier way                      Information
      to produce           Internet   Technolog...
Knowledge Management 2.0
Knowledge Management 2.0
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Knowledge Management 2.0

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How can Web 2.0 technology improve the way of Knowledge Management?

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Knowledge Management 2.0

  1. 1. INF 6002 Isriya Paireepairit
  2. 2. Key Themes • Tacit <=> Explicit Knowledge - week 3 • IT is to support KM - week 8 • Nature of Human Brain - Donald Norman, The Design of Everyday Things • Emerging of 2.0 things (blog, wiki, social network, ...)
  3. 3. KM Process
  4. 4. Tacit Explicit
  5. 5. Disseminate Mixed Consume (Back to Tacit)
  6. 6. We used to do like this Traditional Way of KM
  7. 7. Psychologists tell us that Human Brain is Unconnected Discrete Ad hoc Not in order
  8. 8. But when we create an explicit knowledge We make some orders for our thoughts
  9. 9. Examples • Books (whole book) • Magazine Articles (many paragrahes) • Journal (many paragraphes) • Dissertation • Documentary (e.g. Discovery Channel)
  10. 10. Pros & Cons • Good Quality • Costly • Ordered • Time Consuming • Easy to manage • Few pieces of work
  11. 11. Print Send to library/bookshop Video documentary Audiobook Illustrated book Read Watch Listen
  12. 12. Problems • Slow (e.g. by Truck) • Costly (e.g. reprint cost) • Difficult to consume (lengthy, complicated)
  13. 13. New Way of KM
  14. 14. Examples
  15. 15. Blogs boingboing.net 2 sentences 1 picture
  16. 16. Wiki
  17. 17. Wiki My thought Other’s thought 4 words
  18. 18. SMS? 3 sentences
  19. 19. Online Video Less than 10 min
  20. 20. Pros & Cons • Shorter • Not in order • Very easy to produce • Diffused • Easier to consume • Lower quality • Many pieces of work
  21. 21. Internet
  22. 22. Internet • Very cheap • Very fast (Fiber optics, the speed of light?) • Coverage area • 1/6 of world population • But are there too many pieces of knowledge on the Internet???
  23. 23. Information Technology & Management
  24. 24. Information Technology • Information Retrieval • Search • Translation • Recognition • Recommendation • Information Literacy
  25. 25. Big Picture
  26. 26. Old Easier way Information to produce Internet Technology New
  27. 27. Digital conversion Old Easier way Information to produce Internet Technology New

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