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Types of Advertising Appeals
What are advertising appeals and how do they influence the
masses? Basically, they trigger emotions and grab the attention
masses. They may be funny, cute, bold, deceptive, attractive or
inspiring. They carry an emotion which the masses can connect
with. And that's how they fetch mass appeal. For all you need to
know about the different types of advertising appeals, read on.
Advertising intends to promote the sales of a product or service
and also to inform the masses about its features. It is an
effective means of communicating the value of a product or
service with people at large. Advertising utilizes different
media to reach out to the masses. It uses different types of
appeals to connect to consumers spread across the globe. The
various types of advertising appeals use different ways to
highlight product features and draw attention of the masses.
Advertising Appeals
· • Audio-visual
· • Bandwagon
· • Black and White Fallacy
· • Card Stacking
· • Classified
· • Corporate
· • Covert
· • Demonizing the Enemy
· • Direct Order
· • Disinformation
· • Email
· • Emotional Words
· • Euphoria
· • Flag-waving
· • Glittering Generalities
· • Half Truth
· • Humor Appeals
· • Interactive
· • Internet
· • Labeling
· • Name-calling
· • Outdoor
· • Performance-based
· • Plain Folks
· • Print Media
· • Public Service
· • Quotes Out of Context
· • Relationship Marketing
· • Repetition
· • Romance Appeal
· • Scientific Evidence
· • Shockvertising
· • Slogans
· • Snob Appeal
· • Stereotyping
· • Subliminal
· • Surrogate
· • Testimonial
· • Transfer
· • Unstated Assumption
· • Viral
· • Word-of-mouth
· • Youth Appeals
Audio-visual Media Advertising: In this advertising technique,
advertisers use audio and visual media to promote their
products. It is the most widely used medium to influence the
masses. Television and radio have always been used to grab
mass appeal. TV commercials that come in between TV shows,
commercials shown during movies and advertisements aired on
radio are some examples of audio-visual advertising. This
advertising appeal makes use of sound and/or display to the
fullest to attract audiences. The product has to be marketed in
less time, especially in case of TV or radio commercials. So the
product name needs to be repeated and the advertisement needs
to be catchy.
Bandwagon: This advertising appeal aims to persuade people to
do a certain thing because many are doing it. It is a human
tendency to do as the masses do. Bandwagon technique of
advertising captures this to induce people to use a certain
product or service. 8 out of every 10 women prefer using the
xyz shampoo! or More than 80% of the dentists of our country
are using the xyz toothpaste. Which toothpaste do you use? or
The world agrees with abc... Do you? are some popular ways to
tricking people to join the bandwagon. This advertising appeal
makes use of statistics and surveys to back the statements made.
The idea is to stress that something is being used by millions
and hence you should also be using it.
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Black and White Fallacy: In this advertising appeal, only two
choices are presented before the audience, thus compelling them
to buy the product being advertised. It's like saying, "you are
either with us or with them", or "you are with us or against us".
In this method of advertising, two opposite choices are given to
the audience. They are compelled to choose one. Saying
something like "the elite class uses xyz product" can be a clever
way of making people use xyz. They are made to believe that if
they do not use the product, they are not elite.
Card Stacking: This advertising appeal involves doing a
comparative study of two competing products. The facts in
favor of the product are selected. They are put forth in
comparison with those of a competing product to make the
product being advertised appear better. In this strategy, only the
positive points of a product are highlighted while the negative
ones are excluded. Advertising the benefits of a skin lotion and
not referring to the side effects it can have, is an example of
card stacking. Comparing Google and Microsoft with a bias
against one of them is an example of card stacking.
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Classified Advertising: This type of advertising makes use of
newspapers and periodicals to make public appeals about a
product or service to be advertised. Sponsors pay for
advertisement messages which are published in newspapers or
other print media. Usually, advertisers purchase newspaper
space which determines the size of their advertisement. Words
and graphics are used to gather mass appeal.
Corporate Advertising: Corporate advertising is an advertising
appeal wherein corporate logos and company messages are
publicized on a large scale. Hot air balloons are commonly used
in advertising. Some companies propose to place their logos on
booster rockets and space stations to achieve publicity. In this
advertising appeal, improving public relations is the objective.
Increasing good reputation of the company among its customers
is the prime objective of corporate advertising while product
promotion is secondary.
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Covert Advertising: This is the practice of achieving indirect
publicity of a product by advertising it through movies and TV
shows. TV actors or characters in movies are shown using
certain products. Covert advertising is an indirect way of
advertising a product by featuring it in films and television
shows. For example, the main character in a film is shown using
a certain brand of shoes or a certain car, thus endorsing it
indirectly. This advertising technique is also known as guerrilla
advertising.
Demonizing the Enemy: In this advertising appeal, the
advertisers make the people with an opposing point of view
appear unacceptable. People who think or feel in a certain way
or have a certain idea are made to appear among the disliked
section of society. This form of advertising involves the idea of
encouraging one idea by discouraging ideas that contradict it. It
is like proving a theorem by disproving its inverse. This method
can be used in times of war to arouse hatred for the enemy
nation. It can be used in environmental or social awareness
advertisements too.
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Direct Order: When advertisers appeal the masses by showing
them the steps to take, in order to opt for a particular product or
service, they are said to be using direct order technique. This
advertising appeal communicates the steps to choose a certain
product or service and presents them to the audience in a
simplified manner. With something so directly and plainly
stated, one feels compelled to go for it.
Disinformation: This technique involves a purposeful
dissemination of false information. In context of the military,
this technique is used to mislead the enemy. It commonly
includes forging of documents and spreading of rumors. In
context of advertising, it can include slight fabrication of the
truth to make it more impressive or to exaggerate it a little. In
this technique, some true information is mixed with false
information and presented to the audience in an appealing
manner.
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Email Advertising: This advertising appeal makes use of emails
to advertise products. Advertisements are sent to potential
customers through emails. In this form of advertising, emails
are sent with the purpose of improving customer relations or
increasing the customer base. Emails contain advertisements or
messages intended for product promotion.
Emotional Words: This advertising appeal makes use of positive
words to generate positive feelings about a certain product in
the minds of people. Advertisers often use words like 'luxury',
'comfort' and 'satisfaction' to create a positive vibe among the
masses and attract them towards the product being advertised.
Positive words can create a deep impact on people making them
feel like using the product or service being advertised.
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Euphoria: This advertising appeal uses events that can create
euphoria. Announcing discount offers, offering holiday
discounts and making luxury items available at affordable
prices are often used to grab mass appeal. Sometimes,
advertisers organize social events in which existing and
potential customers are given the chance to participate. The
product/service is marketed during the event or customers
taking part are given special offers.
Flag-waving: This advertising appeal makes use of the patriotic
flavor to publicize a product. In case of flag-waving, advertisers
try to justify certain actions on grounds of patriotism. Masses
are persuaded to choose a particular product because doing so
will be an expression of patriotism. In this method, advertisers
associate buying or using their product with love for the
country. They make people believe that in using a certain
product, they are showing love for their country.
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Glittering Generalities: In this form of advertising, advertisers
make use of logical fallacies. They use appealing words without
giving any concrete idea about what is being advertised. The
words used have an emotional appeal and do not necessarily
state anything logical or in a direct manner. Statements like
"Our miracle lotion
gives you a soft skin and..." or "Our magical drink helps you
lose weight in..." are examples of glittering generalities. They
use words like 'magical' and 'miracle' to emphasize how good
the products are.
Half Truth: In this advertising appeal, advertisers use deceptive
statements to publicize their product. They often use double-
meaning words or statements to convey their message. What's
partially true, or true in certain cases, is presented. Thus, the
message conveyed through the advertisement is neither
completely true nor entirely false. In some cases, it is worded in
such a way that it can be interpreted in more than one ways.
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Humor Appeals: This advertising appeal uses humor as a tool to
achieve product promotion. Cartooning, joking, mocking, or
satire are the commonly used elements of humor appeal. The
funny way in which a product is advertised attracts customers.
Sometimes, people remember the joke or satire associated with
the product, which makes them attracted to it. The message is
conveyed in a very light-hearted or funny manner. This style of
advertising appeals to the masses and product sales are boosted.
Interactive Advertising: This advertising appeal makes use of
interactive media to reach out to the target audience.
Advertisers hold exhibitions or trade-shows and offer rewards
in the form of discounts or free gifts to increase the sales of
their product. Distribution of free samples of a newly launched
product and publicity of a product through interactive means are
some examples of interactive advertising. Have you participated
in contests intended to promote products? Have you come
across websites offering free products to their users? Have you
felt lucky to get hold of freebies? Then you have been a target
for interactive advertising.
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Internet Advertising: It is a relatively recent form of
advertising. Internet has become one of the most influential
media of the modern times. Websites attract thousands of users
everyday and show them advertisements. Sponsors pay for
posting their advertisements on the page. The website owner
gets paid for ad clicks. You must have come across
advertisements on search engine results pages, on blogs, in
forums, in emails. They are commonly used ways of advertising
online.
Labeling: With an intent to increase or diminish the perceived
quality of a product, advertisers use labeling or categorization.
Categorizing a product under a group of associated entities
makes it appealing or unappealing to the masses.
Name-calling: This advertising appeal makes use of direct or
indirect attack on the products in competition with the product
being advertised. Direct name-calling involves making a direct
attack on the opponent while indirect name-calling makes use of
sarcasm to demean products of competitors.
Outdoor Advertising: Outdoor advertising is a popular
advertising appeal that uses different tools to attract the
customers outdoors. Billboards, kiosks and tradeshows are some
of the commonly used means of outdoor advertising. Fairs,
exhibitions and billboards that draw attention of the passersby
are often used in outdoor advertising.
Performance-based Advertising: In the performance-based
advertising appeal, advertisers pay only for the results. The
advertising agency takes complete risk and hence ensures that
the advertisement is pitched well.
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Plain Folks: This advertising appeal aims at attracting the
masses by using common people to advertise a product.
Bombastic words may not always appeal to common folks. They
can rather be attracted by communicating with them in their
language. The use of homey words, as they are called, and
purposeful errors while speaking to give a natural feel to the
speech, are characteristic to this advertising appeal.
Print Media Advertising: The print media is one of the most
effective means of advertising. Many advertising appeals make
use of the print media to reach out to the masses. Media like
newspapers, brochures, manuals and magazines are used for
publicizing products.
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Public Service Advertising: This advertising technique is used
to convey socially relevant messages to the masses. Social
messages on issues like poverty, inequality, AIDS awareness
and environmental issues such as global warming, pollution and
deforestation are conveyed by means of appeals to the public
through public service advertising.
Quotes Out of Context: This advertising appeal makes use of
popular quotes. Advertisers using this advertising appeal alter
widely known quotes to change their meaning. This technique is
used in political documentaries.
Relationship Marketing: This form of advertising focuses on
retention of customers and customer satisfaction. Advertisers
appeal to target audiences with information that suits their
requirements and interests.
Repetition: This advertising appeal uses the technique of
repeating the product name several times during an
advertisement. Jingles are often used in this advertising
technique to make the product name linger in the minds of the
masses. With repetition, advertisers can bombard their message
on the masses so that the product being advertised is
remembered.
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Romance Appeal: A man is shown using a particular cologne
after which women are attracted to him. A girl is shown using a
particular skin cream and then boys are shown flocking to her.
This is romance appeal. It uses the opposite sex attraction
element to grab attention. Masses are made to believe that on
using a certain product, they will be perceived as more sexy or
that they will attract the opposite sex. This advertising works
especially well with teenagers as they easily believe that using
something will make them look more attractive or that if they
use a certain product more girls/boys will be attracted to them.
Scientific Evidence: This technique attempts to attract masses
to use the advertised product, by providing them with survey
results. The advertisers often use statistical evidences and
market surveys to publicize their product. Research or statistical
data supporting the advertisement, makes it appear more
authentic. People tend to trust the advertisement because it is
backed by surveys.
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Shockvertising: This advertising appeal makes use of shocking
images or scenes to advertise a product. The name is derived
from the combination of 'shocking' and 'advertising'.
Provocative images and use of controversy to grab attention are
examples of shock advertising. On the other hand, showing
scary images illustrating the ill-effects of smoking on health,
seeing which one would begin to hate the habit is also an
example of shockvertising.
Slogans: Slogans, as we all know, are striking phrases used to
convey important information about a product to be advertised.
Slogans make a message more interesting. People remember the
slogans and thereby the products they endorsed. There are so
many famous advertising slogans that we still remember and
associate the products with them.
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Snob Appeal: Snob appeal is an exact reverse of the bandwagon
technique. In this advertising appeal, people are induced to buy
a certain product so that they can stand out from the crowd. It is
often indicated that buying that product will make them look
different from the rest. It is indicated that the product is not
affordable for common people. A sense of exclusivity is
attached to the products.
Stereotyping: A stereotype is a popular belief about a certain
thing/person. This advertising appeal is also known as name-
calling or labeling and attempts to categorize the advertised
object under a certain class of entities. Depicting women with a
fair skin tone as attractive or showing an obese teenager being
bullied in school are common examples of stereotypes. This
form of advertising uses popular beliefs like these to promote a
certain idea.
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Subliminal Advertising: This advertising appeal makes use of
subliminal messages, which are intended to be perceived
subconsciously. Subliminal signals go undetected by the human
eye. However, they are perceived at a subconscious level.
Subliminal appeal makes use of hidden messages and optical
illusions.
Surrogate Advertising: In cases where advertising of a
particular product is made illegal, product companies come up
with other products with the same brand name. Advertising the
legal products with the same brand name reminds the audience
of their legally banned products as well.
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Testimonial: People relate to their favorite personalities from
the glamor industry. They are ready to follow what people from
the glamor world do. They want to be like the celebrity they are
fans of. Testimonials make use of this human tendency.
Celebrities are used as ambassadors. They are shown using the
product and recommending its use. People fall for these
products just because they see someone famous endorsing them.
Transfer: This advertising appeal is implemented in two ways.
In positive transfer, a product is made to associate with a
respectable and popular person. However, in case of negative
transfer, advertisers state an analogy between a product and a
disliked or notorious person. For example, saying something
like "Even the President uses this" is positive transfer. Using a
certain corrupt politician's name in saying that he uses a certain
product is an example of negative transfer.
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Unstated Assumption: When the idea behind the product or
service being advertised is repeatedly implied, it is known as
unstated assumption. In case of using this advertising appeal,
the advertisers do not convey an idea explicitly. They rather
imply their ideas in indirect ways.
Viral Advertising: It can take the form of word-of-mouth
publicity or Internet advertising. The aim of the advertiser is to
market the product on a very large scale. This advertising
appeal intends to achieve speedy publicity of a product. The
speed with which the message spreads is comparable to the
spread of a disease-causing virus. And hence the name viral
advertising.
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Word-of-mouth Advertising: It can turn out to be a very
effective advertising appeal. It can achieve success to an extent
where a brand is equated to a common noun. Vaseline can be
sited as an excellent example of word-of-mouth publicity, where
the company name, 'Vaseline' became synonymous with the
product name, 'petroleum jelly'. Or Xerox a trademark came to
be used as a synonym of 'duplicate'.
Youth Appeals: With the increasing population in this section of
society youth appeals have assumed great importance.
Youngsters are also the most vulnerable to external influences.
Anything can impress them easily. So advertisers try to
specifically target this group. Youth appeals include television
advertisements and programs for promoting trendy items.
Advertisers use flashy words, catchy messages and make the
product look 'cool' to the youngsters. Teenagers fall for such
advertisements quite easily, which is why youth appeals are
almost always successful.
This was an overview of the different advertising appeals that
advertisers around the world use with the purpose of marketing
their products and services. You might want to know about the
different types of advertising as well. Many of the popularly
used products of today have gained popularity thanks to the
advertising techniques that were implemented for their
publicity. The advertising appeal that a company uses goes a
long way to determine the success or failure of its product. So
appeals should be chosen wisely.
Research Proposal: The war on Uber
Abstract
For more than three years now, Uber has been a controversial
subject, and my research team is out to find why it is happening
so. This is research is aimed at discovering what drove Uber
into the taxi war, how this war began, why is the war still on
and how we can potentially solve this war.
In this project, we shall start by diving into some aspects of the
literature review to have a better understanding of what Uber is
and how it works. Later, we look into online platforms to see
what has been happening with this particular trend universally.
From an online view, we see that there are lots of issues
between the new Uber technology app movement and the
Orthodox taxi industry. Later, we take up the roles of relevant
research online communities and covert ethnographers on
Instagram, Twitter, and other social media platforms. Looking
at more than 300 posts from individuals all over the globe,
sorting through these posts, we collected about 150 of all the
posts. We code them and end up with four main classifications;
people who are in support of Uber, those who are against it,
those who are unable to make a choice between Uber and
traditional taxis and those who are angered by the violence taxi
strikes have targeted to Uber taxi drivers during their protests.
In assumption, we manage to observe that Uber has many
supporters for its company and operations all around the world.
With an extensive and increasing range of new users to those
who use their services frequently, this business that is app-
based has many people backing up what they are trying to do
with the purpose of bringing the world to a whole new level of
simplicity and comfort gained in technological advancement.
However, even with the high support Uber company has
received, there seem to be people who do not agree with the
change they are trying to introduce. In this scenario, traditional
taxi businesses have proven to be the biggest threat facing Uber
not only concerning business but also to the company drivers as
regular taxi drivers have developed the tendency to be very
violent when protesting against Uber and its operations. Even
though traditional taxi drivers are the biggest threat to Uber, the
company still has internal issues that they need to solve. These
questions revolve around the new concepts that Uber has
brought into the market that operates against the law, and the
law has no provision for dealing with that particular business.
In this case, Uber has the option of getting away with lots of
things because they have the ability to evade certain accusations
basing on the truth that no law will cause them to be
accountable.
In this proposal, we recommend that solving these issues will
first of all begin with making orthodox cab companies and
operators realize that if they need to be in competition with
Uber, they first need to be engaging in what Uber is also doing.
The main difference between traditional taxi companies and
Uber is that the traditional companies are reputable all around
the world and this would be an advantage in this scenario
against Uber. Secondly, if the traditional taxi industry does not
want and cannot transform to operate within Uber’s arena, then
Uber will still be advantageous in this situation even the more.
The company is already operational in 75 countries and closes
500 cities all over the world (Uber Estimate 2016). Looking at
Uber future operational strategies, it is evident that they have a
potential to expand, even more, have an increased customer
review, more clients, and more revenue. All in all, they still
have to remember their employees. During my research, I have
come across articles of drivers protesting under the complaint of
Uber’s poor working conditions, yet these drivers are not asking
for much. In this matter, I think Uber should take some action
in trying to provide its workers with better working conditions.
This is because when employees are happy, the customers are
euphoric.
Introduction
In researching about Uber, the company is a multinational
online network of transport that was founded by Travis
Kalanick & Garett Camp in 2009. To run its operations, Uber
employs the use of an application for a smartphone that cab
drivers can use in providing transport services that are
relatively cheaper compared to regular transportation services.
Predominantly, the app is used in the carriage of individuals but
just the other day; Uber has been active in the field of transport
for goods, groceries and other shipped products. Private drivers
can now download this application and use it to provide
carrying service to clients. After the transporting business,
these drivers are paid by the user of the service, and a particular
percentage of what they are paid goes directly to the company.
Off late, Uber has been a controversy because it is not clear to
the public whether Uber is a legalized form of transport. This
question comes after Uber drivers are reported not to undergo
any training to be fit to work for the company as compared to
traditional taxi drivers who have to be taken through a special
kind of training to acquire their designated driver’s license.
Consequently, regular drivers have not been seen taking Uber
service providers seriously and this causes some form of tension
between Uber drivers and traditional taxi drivers. At the
moment, Uber subject is very controversial particularly with the
running court cases in numerous countries. Newspapers at least
once a week are publishing stories about Uber which makes the
question even more relevant.
Investigation questions and sub questions
How has the success of Uber changed the transport industry?
Sub-questions
Why do many people prefer Uber services over traditional
taxis?
What are the disadvantages and advantages of using Uber
compared to traditional taxi drivers (this is for the Uber
drivers)?
Why are traditional taxi drivers angry at Uber operations?
What are the reasons behind Uber taxi wars? How and where did
the war begin?
What are the best strategies that can be used to resolve the war
against Uber taxi?
Methodology and Research Design
Because Uber has proven to represent a sensitive yet growing
issue worldwide in the taxi industry, this research tends to focus
on discovering what makes this issue such an enormous
problem. My research team met at the beginning of the project
to deliberate on the ideas that we should center this research
upon and those ideas that we would be emphasizing on. I
decided that to get a better understanding of this research topic;
I will need first to make use of existing literature review to (or
“intending to”) understanding how the sharing economy at Uber
works. Later I will use data scraping and visualization as well
as Ethnography to look into what the society has to say about
the same issue. For me to find reliable and relevant sources for
this project, I utilized the use of HU library databases. In this
manner, I can make my literature review trusted and increased
the chances of my project being used in the future in
understanding the actual causes of war between traditional taxi
drivers and Uber company. And because a significant number of
an altercation between both parties seem to be in a growing
trend as well as physical violence, I also looked into other
journalistic sources for the purpose of providing recent data on
the same subject.
For visualization and data scraping, I made use of the social
media platform of Instagram, using the hashtag explorer tool.
This tool can help us analyze scattered results into a single unit
of understanding. During the research, I realized that Instagram
has recently changed its regulations according to the platform
demands and this caused surfacing on a new problem in the
research. After managing to gather just one graph, we realized
that this tool no longer works presently. In Nethnography, I
studied what the society has to say on the issue of Twitter as
well as Instagram. I used both trends because I found them to be
the best way in which we would collect useful insights while at
the same time being a straightforward and fast way of data
collection. Through the use of different hashtags like
#taxistrike, #Uberwar, #driverviolence I was able to see the
society’s genuine, personal and unaltered through on this
subject. I believe this method would be best compared to having
to focus on a group of individuals for interviews.
Literature Review
Just recently, there has been a lot of debate going on whether
Uber ride-sharing services should be made subject to the same
regulations for normal taxi operations because a larger
percentage of the public think that the company is a
representation of unregulated and unlicensed taxi service.
However, the new app based technique for transportation should
have the same regulations as normal taxis and should instead be
branded as a ‘middle man for technology’ (Barglind 2016). To
just put it, the new transportation technique can be termed as an
innovative strategy to enable people to get through towns and
long distances while at the same time opening a new market
entirely. This means that old regulations do not particularly
apply for Uber. As a matter of fact, governments should develop
new rules that aim at avoiding uncertainties that the ridesharing
company together with its drivers are operating upon.
Technology, transportation, and innovation
Seemingly, the biggest issue with Uber’s operation lies in the
lack of regulations and the fact that other taxi drivers compared
to Uber drivers have to follow a large number governmental
requirements. These requirements include; fare controls,
restriction on particular services being delivered, entry
restrictions, requirements needed to offer appropriate services
and quality regulations such as vehicle safety, liability
insurance coverage and driver qualifications. All the provisions
mentioned above comprise of the primary reasons why taxi
drivers and traditional taxi companies are waging war against
Uber. As tough as these regulations are, the traditional taxi
industry has not opposed to these requirements (Barglind
2016).However, when Uber surfaced, evading these
requirements on the platform that they are a technology
company and not a transportation business, traditional taxi
companies felt that this evasion was an unfair treatment.
What was introduced as a spike of appreciation to consumers
and criticism in rival taxi drivers was in the launch of UberX
five years ago. In as much as the company dragged hatred along
with it, we cannot deny the fact that UberX was the reason
behind the big growth of Uber business (Barglind 2016). The
launch drew so much attention it brought with it an
implementation of something that all over the years the
transportation industry did not foresee; UberX drivers did not
require a commercial license to operate (DePhillis 2015). This
made taxi drivers feel they were discriminated upon and
because they had many expenses that came with driving
standard taxis, they also felt that Uber drivers were privileged
on an unfair platform. This also fueled the fights and scandals
between official taxi drivers and Uber-Company.
Uber’s liability for accidents challenge
To be continued
References;
Barglind, K. (2016). Innovation, Technology, and
Transportation: The Need To Address Ondemand Ridesharing
and Modernize Outdated Taxi Regulations in the Us. Wisconsin
International Law Journal, 701-727.
DePhillis, L. (2015). Can taxi unions build an app to take on
Uber? Retrieved from The Washington Post:
https://www.washingtonpost.com/news/storyline/wp/2015/01/19
/can-taxi-unions-build-an-app-to-take-on-uber/
5 Most Common Advertising Techniques
by Catherine Hudgins, Demand Media
Repetition
Repetition is a simple yet effective technique used to build
identity awareness and customer memory. Even advertisements
using other successful approaches mention the product or
company name more than once, particularly in television
because its combination of sight and sound, allows the
advertiser to disguise the repetition by changing its delivery
(from visual to audio). An ad first shown during a Super Bowl
broadcast for a product called HeadOn remains the classic
example of this advertising technique. Though the
advertisement never explained what the product does, viewers
remembered its name.
Claims
Advertising that promotes specific features or makes claims
about what a product or service can do for the potential
customers provides successful results by informing, educating
and developing expectations in the buyer. Claims can state facts
or simply use hype, such as calling one brand of orange juice
"the best" when nutritionally it is identical to other brands.
Claims may mislead through omission or by using what some
advertisers and political campaigners call "weasel words."
These are subtle statement modifiers that render the claim
meaningless if studied closely. Common weasel words include
"helps," "fights" and "virtually."
Related Reading:Business Advertising Techniques
Association
Associating a product or company with a famous person, catchy
jingle, desirable state of being or powerful emotion creates a
strong psychological connection in the customer. Sporting
equipment companies use successful athletes in their ads,
automakers display their cars in front of mansions, brewers
show their beer consumed by groups of friends having fun and
cosmetic companies sign celebrities to represent their products.
These ads encourage an emotional response in customers, which
then is linked to the product being advertised, making it
attractive through transference.
Bandwagon
The bandwagon technique sells a product or service by
convincing the customer that others are using it and they should
join the crowd. Other bandwagon advertisements suggest that
the customer will be left out if they do not buy what's being
sold. These ads often employ "glittering generalities," words
linked to highly valued ideas or concepts that evoke instant
approval, which may or may not relate to the subject of the
advertisement. "America loves..." connects patriotism with a
product, creating an automatic positive response.
Promotions
Coupons, sweepstakes, games with prizes and gifts with
purchases create excitement, and participation encourages
customers to build a relationship with the sponsoring product or
service. The attraction of getting something "free" or earning
"rewards" makes promotions successful. Limited-time offers
and entry deadlines add urgency to this advertising technique's
call to action.
How to Analyze an Advertisement
Finding Ads' Hidden Messages
By Arthur Asa Berger
There's more to advertising's message than meets the casual eye.
An effective ad, like other forms of communication, works best
when it strikes a chord in the needs and desires of the receiving
consumer -- a connection that can be both intuitive and highly
calculated.
The following questions can help foster an awareness of this
process. Use them for class or group discussions or your own
individual analysis of ads or commercials. You may be
surprised by the messages and meanings you uncover.
1. What is the general ambience of the advertisement? What
mood does it create? How does it do this?
2. What is the design of the advertisement? Does it use axial
balance or some other form? How are the basic components or
elements arranged?
3. What is the relationship between pictorial elements and
written material and what does this tell us?
4. What is the use of space in the advertisement? Is there a lot
of 'white space" or is it full of graphic and written elements?
5. What signs and symbols do we find? What role do they play
in the ad's impact?
6. If there are figures (men, women, children, animals) what are
they like? What can be said about their facial expressions,
poses, hairstyle, age, sex, hair color, ethnicity, education,
occupation, relationships (of one to the other)?
7. What does the background tell us? Where is the
advertisement taking place and what significance does this
background have?
8. What action is taking place in the advertisement and what
significance does it have? (This might be described as the ad's
"plot.")
9. What theme or themes do we find in the advertisement? What
is it about? (The plot of an advertisement may involve a man
and a woman drinking but the theme might be jealousy,
faithlessness, ambition, passion, etc.)
10. What about the language used? Does it essentially provide
information or does it try to generate some kind of emotional
response? Or both? What techniques are used by the copywriter:
humor, alliteration, definitions" of life, comparisons, sexual
innuendo, and so on?
11. What typefaces are used and what impressions do they
convey?
12. What is the item being advertised and what role does it play
in American culture and society?
13. What about aesthetic decisions? If the advertisement is a
photograph, what kind of a shot is it? What significance do long
shots, medium shots, close-up shots have? What about the
lighting, use of color, angle of the shot?
14. What sociological, political, economic or cultural attitudes
are indirectly reflected in the advertisement? An advertisement
may be about a pair of blue jeans but it might, indirectly, reflect
such matters as sexism, alienation, stereotyped thinking,
conformism, generational conflict, loneliness, elitism, and so
on.
Footnotes:
Excerpted with permission from Signs in Contemporary Culture:
An Introduction to Semiotics by Arthur Asu Berger (Longman,
Inc., 95 Church Street, White Plains, NY 10601)
Author:
Arthur Asa Berger is professor emeritus of Broadcast &
Electronic Communication Arts at San Francisco State
University, where he taught from 1965 to 2003. He is the author
of more than 100 articles and 60 books on media, popular
culture, tourism and related concerns.
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  • 1. Types of Advertising Appeals What are advertising appeals and how do they influence the masses? Basically, they trigger emotions and grab the attention masses. They may be funny, cute, bold, deceptive, attractive or inspiring. They carry an emotion which the masses can connect with. And that's how they fetch mass appeal. For all you need to know about the different types of advertising appeals, read on. Advertising intends to promote the sales of a product or service and also to inform the masses about its features. It is an effective means of communicating the value of a product or service with people at large. Advertising utilizes different media to reach out to the masses. It uses different types of appeals to connect to consumers spread across the globe. The various types of advertising appeals use different ways to highlight product features and draw attention of the masses. Advertising Appeals · • Audio-visual · • Bandwagon · • Black and White Fallacy · • Card Stacking · • Classified · • Corporate · • Covert · • Demonizing the Enemy · • Direct Order · • Disinformation · • Email · • Emotional Words · • Euphoria · • Flag-waving · • Glittering Generalities · • Half Truth · • Humor Appeals
  • 2. · • Interactive · • Internet · • Labeling · • Name-calling · • Outdoor · • Performance-based · • Plain Folks · • Print Media · • Public Service · • Quotes Out of Context · • Relationship Marketing · • Repetition · • Romance Appeal · • Scientific Evidence · • Shockvertising · • Slogans · • Snob Appeal · • Stereotyping · • Subliminal · • Surrogate · • Testimonial · • Transfer · • Unstated Assumption · • Viral · • Word-of-mouth · • Youth Appeals Audio-visual Media Advertising: In this advertising technique, advertisers use audio and visual media to promote their products. It is the most widely used medium to influence the masses. Television and radio have always been used to grab mass appeal. TV commercials that come in between TV shows, commercials shown during movies and advertisements aired on radio are some examples of audio-visual advertising. This advertising appeal makes use of sound and/or display to the fullest to attract audiences. The product has to be marketed in
  • 3. less time, especially in case of TV or radio commercials. So the product name needs to be repeated and the advertisement needs to be catchy. Bandwagon: This advertising appeal aims to persuade people to do a certain thing because many are doing it. It is a human tendency to do as the masses do. Bandwagon technique of advertising captures this to induce people to use a certain product or service. 8 out of every 10 women prefer using the xyz shampoo! or More than 80% of the dentists of our country are using the xyz toothpaste. Which toothpaste do you use? or The world agrees with abc... Do you? are some popular ways to tricking people to join the bandwagon. This advertising appeal makes use of statistics and surveys to back the statements made. The idea is to stress that something is being used by millions and hence you should also be using it. Back to Index Black and White Fallacy: In this advertising appeal, only two choices are presented before the audience, thus compelling them to buy the product being advertised. It's like saying, "you are either with us or with them", or "you are with us or against us". In this method of advertising, two opposite choices are given to the audience. They are compelled to choose one. Saying something like "the elite class uses xyz product" can be a clever way of making people use xyz. They are made to believe that if they do not use the product, they are not elite. Card Stacking: This advertising appeal involves doing a comparative study of two competing products. The facts in favor of the product are selected. They are put forth in comparison with those of a competing product to make the product being advertised appear better. In this strategy, only the positive points of a product are highlighted while the negative ones are excluded. Advertising the benefits of a skin lotion and not referring to the side effects it can have, is an example of card stacking. Comparing Google and Microsoft with a bias
  • 4. against one of them is an example of card stacking. Back to Index Classified Advertising: This type of advertising makes use of newspapers and periodicals to make public appeals about a product or service to be advertised. Sponsors pay for advertisement messages which are published in newspapers or other print media. Usually, advertisers purchase newspaper space which determines the size of their advertisement. Words and graphics are used to gather mass appeal. Corporate Advertising: Corporate advertising is an advertising appeal wherein corporate logos and company messages are publicized on a large scale. Hot air balloons are commonly used in advertising. Some companies propose to place their logos on booster rockets and space stations to achieve publicity. In this advertising appeal, improving public relations is the objective. Increasing good reputation of the company among its customers is the prime objective of corporate advertising while product promotion is secondary. Back to Index Covert Advertising: This is the practice of achieving indirect publicity of a product by advertising it through movies and TV shows. TV actors or characters in movies are shown using certain products. Covert advertising is an indirect way of advertising a product by featuring it in films and television shows. For example, the main character in a film is shown using a certain brand of shoes or a certain car, thus endorsing it indirectly. This advertising technique is also known as guerrilla advertising. Demonizing the Enemy: In this advertising appeal, the advertisers make the people with an opposing point of view appear unacceptable. People who think or feel in a certain way or have a certain idea are made to appear among the disliked section of society. This form of advertising involves the idea of encouraging one idea by discouraging ideas that contradict it. It
  • 5. is like proving a theorem by disproving its inverse. This method can be used in times of war to arouse hatred for the enemy nation. It can be used in environmental or social awareness advertisements too. Back to Index Direct Order: When advertisers appeal the masses by showing them the steps to take, in order to opt for a particular product or service, they are said to be using direct order technique. This advertising appeal communicates the steps to choose a certain product or service and presents them to the audience in a simplified manner. With something so directly and plainly stated, one feels compelled to go for it. Disinformation: This technique involves a purposeful dissemination of false information. In context of the military, this technique is used to mislead the enemy. It commonly includes forging of documents and spreading of rumors. In context of advertising, it can include slight fabrication of the truth to make it more impressive or to exaggerate it a little. In this technique, some true information is mixed with false information and presented to the audience in an appealing manner. Back to Index Email Advertising: This advertising appeal makes use of emails to advertise products. Advertisements are sent to potential customers through emails. In this form of advertising, emails are sent with the purpose of improving customer relations or increasing the customer base. Emails contain advertisements or messages intended for product promotion. Emotional Words: This advertising appeal makes use of positive words to generate positive feelings about a certain product in the minds of people. Advertisers often use words like 'luxury', 'comfort' and 'satisfaction' to create a positive vibe among the masses and attract them towards the product being advertised. Positive words can create a deep impact on people making them
  • 6. feel like using the product or service being advertised. Back to Index Euphoria: This advertising appeal uses events that can create euphoria. Announcing discount offers, offering holiday discounts and making luxury items available at affordable prices are often used to grab mass appeal. Sometimes, advertisers organize social events in which existing and potential customers are given the chance to participate. The product/service is marketed during the event or customers taking part are given special offers. Flag-waving: This advertising appeal makes use of the patriotic flavor to publicize a product. In case of flag-waving, advertisers try to justify certain actions on grounds of patriotism. Masses are persuaded to choose a particular product because doing so will be an expression of patriotism. In this method, advertisers associate buying or using their product with love for the country. They make people believe that in using a certain product, they are showing love for their country. Back to Index Glittering Generalities: In this form of advertising, advertisers make use of logical fallacies. They use appealing words without giving any concrete idea about what is being advertised. The words used have an emotional appeal and do not necessarily state anything logical or in a direct manner. Statements like "Our miracle lotion gives you a soft skin and..." or "Our magical drink helps you lose weight in..." are examples of glittering generalities. They use words like 'magical' and 'miracle' to emphasize how good the products are. Half Truth: In this advertising appeal, advertisers use deceptive statements to publicize their product. They often use double- meaning words or statements to convey their message. What's partially true, or true in certain cases, is presented. Thus, the message conveyed through the advertisement is neither
  • 7. completely true nor entirely false. In some cases, it is worded in such a way that it can be interpreted in more than one ways. Back to Index Humor Appeals: This advertising appeal uses humor as a tool to achieve product promotion. Cartooning, joking, mocking, or satire are the commonly used elements of humor appeal. The funny way in which a product is advertised attracts customers. Sometimes, people remember the joke or satire associated with the product, which makes them attracted to it. The message is conveyed in a very light-hearted or funny manner. This style of advertising appeals to the masses and product sales are boosted. Interactive Advertising: This advertising appeal makes use of interactive media to reach out to the target audience. Advertisers hold exhibitions or trade-shows and offer rewards in the form of discounts or free gifts to increase the sales of their product. Distribution of free samples of a newly launched product and publicity of a product through interactive means are some examples of interactive advertising. Have you participated in contests intended to promote products? Have you come across websites offering free products to their users? Have you felt lucky to get hold of freebies? Then you have been a target for interactive advertising. Back to Index Internet Advertising: It is a relatively recent form of advertising. Internet has become one of the most influential media of the modern times. Websites attract thousands of users everyday and show them advertisements. Sponsors pay for posting their advertisements on the page. The website owner gets paid for ad clicks. You must have come across advertisements on search engine results pages, on blogs, in forums, in emails. They are commonly used ways of advertising online. Labeling: With an intent to increase or diminish the perceived quality of a product, advertisers use labeling or categorization.
  • 8. Categorizing a product under a group of associated entities makes it appealing or unappealing to the masses. Name-calling: This advertising appeal makes use of direct or indirect attack on the products in competition with the product being advertised. Direct name-calling involves making a direct attack on the opponent while indirect name-calling makes use of sarcasm to demean products of competitors. Outdoor Advertising: Outdoor advertising is a popular advertising appeal that uses different tools to attract the customers outdoors. Billboards, kiosks and tradeshows are some of the commonly used means of outdoor advertising. Fairs, exhibitions and billboards that draw attention of the passersby are often used in outdoor advertising. Performance-based Advertising: In the performance-based advertising appeal, advertisers pay only for the results. The advertising agency takes complete risk and hence ensures that the advertisement is pitched well. Back to Index Plain Folks: This advertising appeal aims at attracting the masses by using common people to advertise a product. Bombastic words may not always appeal to common folks. They can rather be attracted by communicating with them in their language. The use of homey words, as they are called, and purposeful errors while speaking to give a natural feel to the speech, are characteristic to this advertising appeal. Print Media Advertising: The print media is one of the most effective means of advertising. Many advertising appeals make use of the print media to reach out to the masses. Media like newspapers, brochures, manuals and magazines are used for publicizing products. Back to Index Public Service Advertising: This advertising technique is used
  • 9. to convey socially relevant messages to the masses. Social messages on issues like poverty, inequality, AIDS awareness and environmental issues such as global warming, pollution and deforestation are conveyed by means of appeals to the public through public service advertising. Quotes Out of Context: This advertising appeal makes use of popular quotes. Advertisers using this advertising appeal alter widely known quotes to change their meaning. This technique is used in political documentaries. Relationship Marketing: This form of advertising focuses on retention of customers and customer satisfaction. Advertisers appeal to target audiences with information that suits their requirements and interests. Repetition: This advertising appeal uses the technique of repeating the product name several times during an advertisement. Jingles are often used in this advertising technique to make the product name linger in the minds of the masses. With repetition, advertisers can bombard their message on the masses so that the product being advertised is remembered. Back to Index Romance Appeal: A man is shown using a particular cologne after which women are attracted to him. A girl is shown using a particular skin cream and then boys are shown flocking to her. This is romance appeal. It uses the opposite sex attraction element to grab attention. Masses are made to believe that on using a certain product, they will be perceived as more sexy or that they will attract the opposite sex. This advertising works especially well with teenagers as they easily believe that using something will make them look more attractive or that if they use a certain product more girls/boys will be attracted to them. Scientific Evidence: This technique attempts to attract masses
  • 10. to use the advertised product, by providing them with survey results. The advertisers often use statistical evidences and market surveys to publicize their product. Research or statistical data supporting the advertisement, makes it appear more authentic. People tend to trust the advertisement because it is backed by surveys. Back to Index Shockvertising: This advertising appeal makes use of shocking images or scenes to advertise a product. The name is derived from the combination of 'shocking' and 'advertising'. Provocative images and use of controversy to grab attention are examples of shock advertising. On the other hand, showing scary images illustrating the ill-effects of smoking on health, seeing which one would begin to hate the habit is also an example of shockvertising. Slogans: Slogans, as we all know, are striking phrases used to convey important information about a product to be advertised. Slogans make a message more interesting. People remember the slogans and thereby the products they endorsed. There are so many famous advertising slogans that we still remember and associate the products with them. Back to Index Snob Appeal: Snob appeal is an exact reverse of the bandwagon technique. In this advertising appeal, people are induced to buy a certain product so that they can stand out from the crowd. It is often indicated that buying that product will make them look different from the rest. It is indicated that the product is not affordable for common people. A sense of exclusivity is attached to the products. Stereotyping: A stereotype is a popular belief about a certain thing/person. This advertising appeal is also known as name- calling or labeling and attempts to categorize the advertised object under a certain class of entities. Depicting women with a fair skin tone as attractive or showing an obese teenager being
  • 11. bullied in school are common examples of stereotypes. This form of advertising uses popular beliefs like these to promote a certain idea. Back to Index Subliminal Advertising: This advertising appeal makes use of subliminal messages, which are intended to be perceived subconsciously. Subliminal signals go undetected by the human eye. However, they are perceived at a subconscious level. Subliminal appeal makes use of hidden messages and optical illusions. Surrogate Advertising: In cases where advertising of a particular product is made illegal, product companies come up with other products with the same brand name. Advertising the legal products with the same brand name reminds the audience of their legally banned products as well. Back to Index Testimonial: People relate to their favorite personalities from the glamor industry. They are ready to follow what people from the glamor world do. They want to be like the celebrity they are fans of. Testimonials make use of this human tendency. Celebrities are used as ambassadors. They are shown using the product and recommending its use. People fall for these products just because they see someone famous endorsing them. Transfer: This advertising appeal is implemented in two ways. In positive transfer, a product is made to associate with a respectable and popular person. However, in case of negative transfer, advertisers state an analogy between a product and a disliked or notorious person. For example, saying something like "Even the President uses this" is positive transfer. Using a certain corrupt politician's name in saying that he uses a certain product is an example of negative transfer. Back to Index Unstated Assumption: When the idea behind the product or service being advertised is repeatedly implied, it is known as
  • 12. unstated assumption. In case of using this advertising appeal, the advertisers do not convey an idea explicitly. They rather imply their ideas in indirect ways. Viral Advertising: It can take the form of word-of-mouth publicity or Internet advertising. The aim of the advertiser is to market the product on a very large scale. This advertising appeal intends to achieve speedy publicity of a product. The speed with which the message spreads is comparable to the spread of a disease-causing virus. And hence the name viral advertising. Back to Index Word-of-mouth Advertising: It can turn out to be a very effective advertising appeal. It can achieve success to an extent where a brand is equated to a common noun. Vaseline can be sited as an excellent example of word-of-mouth publicity, where the company name, 'Vaseline' became synonymous with the product name, 'petroleum jelly'. Or Xerox a trademark came to be used as a synonym of 'duplicate'. Youth Appeals: With the increasing population in this section of society youth appeals have assumed great importance. Youngsters are also the most vulnerable to external influences. Anything can impress them easily. So advertisers try to specifically target this group. Youth appeals include television advertisements and programs for promoting trendy items. Advertisers use flashy words, catchy messages and make the product look 'cool' to the youngsters. Teenagers fall for such advertisements quite easily, which is why youth appeals are almost always successful. This was an overview of the different advertising appeals that advertisers around the world use with the purpose of marketing their products and services. You might want to know about the different types of advertising as well. Many of the popularly used products of today have gained popularity thanks to the
  • 13. advertising techniques that were implemented for their publicity. The advertising appeal that a company uses goes a long way to determine the success or failure of its product. So appeals should be chosen wisely. Research Proposal: The war on Uber Abstract For more than three years now, Uber has been a controversial subject, and my research team is out to find why it is happening so. This is research is aimed at discovering what drove Uber into the taxi war, how this war began, why is the war still on and how we can potentially solve this war. In this project, we shall start by diving into some aspects of the literature review to have a better understanding of what Uber is and how it works. Later, we look into online platforms to see what has been happening with this particular trend universally. From an online view, we see that there are lots of issues between the new Uber technology app movement and the Orthodox taxi industry. Later, we take up the roles of relevant research online communities and covert ethnographers on Instagram, Twitter, and other social media platforms. Looking at more than 300 posts from individuals all over the globe, sorting through these posts, we collected about 150 of all the posts. We code them and end up with four main classifications; people who are in support of Uber, those who are against it, those who are unable to make a choice between Uber and traditional taxis and those who are angered by the violence taxi strikes have targeted to Uber taxi drivers during their protests. In assumption, we manage to observe that Uber has many supporters for its company and operations all around the world. With an extensive and increasing range of new users to those who use their services frequently, this business that is app- based has many people backing up what they are trying to do
  • 14. with the purpose of bringing the world to a whole new level of simplicity and comfort gained in technological advancement. However, even with the high support Uber company has received, there seem to be people who do not agree with the change they are trying to introduce. In this scenario, traditional taxi businesses have proven to be the biggest threat facing Uber not only concerning business but also to the company drivers as regular taxi drivers have developed the tendency to be very violent when protesting against Uber and its operations. Even though traditional taxi drivers are the biggest threat to Uber, the company still has internal issues that they need to solve. These questions revolve around the new concepts that Uber has brought into the market that operates against the law, and the law has no provision for dealing with that particular business. In this case, Uber has the option of getting away with lots of things because they have the ability to evade certain accusations basing on the truth that no law will cause them to be accountable. In this proposal, we recommend that solving these issues will first of all begin with making orthodox cab companies and operators realize that if they need to be in competition with Uber, they first need to be engaging in what Uber is also doing. The main difference between traditional taxi companies and Uber is that the traditional companies are reputable all around the world and this would be an advantage in this scenario against Uber. Secondly, if the traditional taxi industry does not want and cannot transform to operate within Uber’s arena, then Uber will still be advantageous in this situation even the more. The company is already operational in 75 countries and closes 500 cities all over the world (Uber Estimate 2016). Looking at Uber future operational strategies, it is evident that they have a potential to expand, even more, have an increased customer review, more clients, and more revenue. All in all, they still have to remember their employees. During my research, I have come across articles of drivers protesting under the complaint of Uber’s poor working conditions, yet these drivers are not asking
  • 15. for much. In this matter, I think Uber should take some action in trying to provide its workers with better working conditions. This is because when employees are happy, the customers are euphoric. Introduction In researching about Uber, the company is a multinational online network of transport that was founded by Travis Kalanick & Garett Camp in 2009. To run its operations, Uber employs the use of an application for a smartphone that cab drivers can use in providing transport services that are relatively cheaper compared to regular transportation services. Predominantly, the app is used in the carriage of individuals but just the other day; Uber has been active in the field of transport for goods, groceries and other shipped products. Private drivers can now download this application and use it to provide carrying service to clients. After the transporting business, these drivers are paid by the user of the service, and a particular percentage of what they are paid goes directly to the company. Off late, Uber has been a controversy because it is not clear to the public whether Uber is a legalized form of transport. This question comes after Uber drivers are reported not to undergo any training to be fit to work for the company as compared to traditional taxi drivers who have to be taken through a special kind of training to acquire their designated driver’s license. Consequently, regular drivers have not been seen taking Uber service providers seriously and this causes some form of tension between Uber drivers and traditional taxi drivers. At the moment, Uber subject is very controversial particularly with the running court cases in numerous countries. Newspapers at least once a week are publishing stories about Uber which makes the question even more relevant. Investigation questions and sub questions How has the success of Uber changed the transport industry? Sub-questions Why do many people prefer Uber services over traditional taxis?
  • 16. What are the disadvantages and advantages of using Uber compared to traditional taxi drivers (this is for the Uber drivers)? Why are traditional taxi drivers angry at Uber operations? What are the reasons behind Uber taxi wars? How and where did the war begin? What are the best strategies that can be used to resolve the war against Uber taxi? Methodology and Research Design Because Uber has proven to represent a sensitive yet growing issue worldwide in the taxi industry, this research tends to focus on discovering what makes this issue such an enormous problem. My research team met at the beginning of the project to deliberate on the ideas that we should center this research upon and those ideas that we would be emphasizing on. I decided that to get a better understanding of this research topic; I will need first to make use of existing literature review to (or “intending to”) understanding how the sharing economy at Uber works. Later I will use data scraping and visualization as well as Ethnography to look into what the society has to say about the same issue. For me to find reliable and relevant sources for this project, I utilized the use of HU library databases. In this manner, I can make my literature review trusted and increased the chances of my project being used in the future in understanding the actual causes of war between traditional taxi drivers and Uber company. And because a significant number of an altercation between both parties seem to be in a growing trend as well as physical violence, I also looked into other journalistic sources for the purpose of providing recent data on the same subject. For visualization and data scraping, I made use of the social media platform of Instagram, using the hashtag explorer tool. This tool can help us analyze scattered results into a single unit of understanding. During the research, I realized that Instagram has recently changed its regulations according to the platform demands and this caused surfacing on a new problem in the
  • 17. research. After managing to gather just one graph, we realized that this tool no longer works presently. In Nethnography, I studied what the society has to say on the issue of Twitter as well as Instagram. I used both trends because I found them to be the best way in which we would collect useful insights while at the same time being a straightforward and fast way of data collection. Through the use of different hashtags like #taxistrike, #Uberwar, #driverviolence I was able to see the society’s genuine, personal and unaltered through on this subject. I believe this method would be best compared to having to focus on a group of individuals for interviews. Literature Review Just recently, there has been a lot of debate going on whether Uber ride-sharing services should be made subject to the same regulations for normal taxi operations because a larger percentage of the public think that the company is a representation of unregulated and unlicensed taxi service. However, the new app based technique for transportation should have the same regulations as normal taxis and should instead be branded as a ‘middle man for technology’ (Barglind 2016). To just put it, the new transportation technique can be termed as an innovative strategy to enable people to get through towns and long distances while at the same time opening a new market entirely. This means that old regulations do not particularly apply for Uber. As a matter of fact, governments should develop new rules that aim at avoiding uncertainties that the ridesharing company together with its drivers are operating upon. Technology, transportation, and innovation Seemingly, the biggest issue with Uber’s operation lies in the lack of regulations and the fact that other taxi drivers compared to Uber drivers have to follow a large number governmental requirements. These requirements include; fare controls, restriction on particular services being delivered, entry restrictions, requirements needed to offer appropriate services and quality regulations such as vehicle safety, liability insurance coverage and driver qualifications. All the provisions
  • 18. mentioned above comprise of the primary reasons why taxi drivers and traditional taxi companies are waging war against Uber. As tough as these regulations are, the traditional taxi industry has not opposed to these requirements (Barglind 2016).However, when Uber surfaced, evading these requirements on the platform that they are a technology company and not a transportation business, traditional taxi companies felt that this evasion was an unfair treatment. What was introduced as a spike of appreciation to consumers and criticism in rival taxi drivers was in the launch of UberX five years ago. In as much as the company dragged hatred along with it, we cannot deny the fact that UberX was the reason behind the big growth of Uber business (Barglind 2016). The launch drew so much attention it brought with it an implementation of something that all over the years the transportation industry did not foresee; UberX drivers did not require a commercial license to operate (DePhillis 2015). This made taxi drivers feel they were discriminated upon and because they had many expenses that came with driving standard taxis, they also felt that Uber drivers were privileged on an unfair platform. This also fueled the fights and scandals between official taxi drivers and Uber-Company. Uber’s liability for accidents challenge To be continued
  • 19. References; Barglind, K. (2016). Innovation, Technology, and Transportation: The Need To Address Ondemand Ridesharing and Modernize Outdated Taxi Regulations in the Us. Wisconsin International Law Journal, 701-727. DePhillis, L. (2015). Can taxi unions build an app to take on Uber? Retrieved from The Washington Post: https://www.washingtonpost.com/news/storyline/wp/2015/01/19 /can-taxi-unions-build-an-app-to-take-on-uber/ 5 Most Common Advertising Techniques by Catherine Hudgins, Demand Media Repetition Repetition is a simple yet effective technique used to build identity awareness and customer memory. Even advertisements using other successful approaches mention the product or company name more than once, particularly in television because its combination of sight and sound, allows the advertiser to disguise the repetition by changing its delivery (from visual to audio). An ad first shown during a Super Bowl broadcast for a product called HeadOn remains the classic example of this advertising technique. Though the advertisement never explained what the product does, viewers remembered its name. Claims Advertising that promotes specific features or makes claims about what a product or service can do for the potential customers provides successful results by informing, educating and developing expectations in the buyer. Claims can state facts or simply use hype, such as calling one brand of orange juice "the best" when nutritionally it is identical to other brands. Claims may mislead through omission or by using what some
  • 20. advertisers and political campaigners call "weasel words." These are subtle statement modifiers that render the claim meaningless if studied closely. Common weasel words include "helps," "fights" and "virtually." Related Reading:Business Advertising Techniques Association Associating a product or company with a famous person, catchy jingle, desirable state of being or powerful emotion creates a strong psychological connection in the customer. Sporting equipment companies use successful athletes in their ads, automakers display their cars in front of mansions, brewers show their beer consumed by groups of friends having fun and cosmetic companies sign celebrities to represent their products. These ads encourage an emotional response in customers, which then is linked to the product being advertised, making it attractive through transference. Bandwagon The bandwagon technique sells a product or service by convincing the customer that others are using it and they should join the crowd. Other bandwagon advertisements suggest that the customer will be left out if they do not buy what's being sold. These ads often employ "glittering generalities," words linked to highly valued ideas or concepts that evoke instant approval, which may or may not relate to the subject of the advertisement. "America loves..." connects patriotism with a product, creating an automatic positive response. Promotions Coupons, sweepstakes, games with prizes and gifts with purchases create excitement, and participation encourages customers to build a relationship with the sponsoring product or service. The attraction of getting something "free" or earning "rewards" makes promotions successful. Limited-time offers and entry deadlines add urgency to this advertising technique's call to action.
  • 21. How to Analyze an Advertisement Finding Ads' Hidden Messages By Arthur Asa Berger There's more to advertising's message than meets the casual eye. An effective ad, like other forms of communication, works best when it strikes a chord in the needs and desires of the receiving consumer -- a connection that can be both intuitive and highly calculated. The following questions can help foster an awareness of this process. Use them for class or group discussions or your own individual analysis of ads or commercials. You may be surprised by the messages and meanings you uncover. 1. What is the general ambience of the advertisement? What mood does it create? How does it do this? 2. What is the design of the advertisement? Does it use axial balance or some other form? How are the basic components or elements arranged? 3. What is the relationship between pictorial elements and written material and what does this tell us? 4. What is the use of space in the advertisement? Is there a lot of 'white space" or is it full of graphic and written elements? 5. What signs and symbols do we find? What role do they play in the ad's impact? 6. If there are figures (men, women, children, animals) what are they like? What can be said about their facial expressions, poses, hairstyle, age, sex, hair color, ethnicity, education, occupation, relationships (of one to the other)? 7. What does the background tell us? Where is the advertisement taking place and what significance does this background have? 8. What action is taking place in the advertisement and what significance does it have? (This might be described as the ad's "plot.")
  • 22. 9. What theme or themes do we find in the advertisement? What is it about? (The plot of an advertisement may involve a man and a woman drinking but the theme might be jealousy, faithlessness, ambition, passion, etc.) 10. What about the language used? Does it essentially provide information or does it try to generate some kind of emotional response? Or both? What techniques are used by the copywriter: humor, alliteration, definitions" of life, comparisons, sexual innuendo, and so on? 11. What typefaces are used and what impressions do they convey? 12. What is the item being advertised and what role does it play in American culture and society? 13. What about aesthetic decisions? If the advertisement is a photograph, what kind of a shot is it? What significance do long shots, medium shots, close-up shots have? What about the lighting, use of color, angle of the shot? 14. What sociological, political, economic or cultural attitudes are indirectly reflected in the advertisement? An advertisement may be about a pair of blue jeans but it might, indirectly, reflect such matters as sexism, alienation, stereotyped thinking, conformism, generational conflict, loneliness, elitism, and so on. Footnotes: Excerpted with permission from Signs in Contemporary Culture: An Introduction to Semiotics by Arthur Asu Berger (Longman, Inc., 95 Church Street, White Plains, NY 10601) Author: Arthur Asa Berger is professor emeritus of Broadcast & Electronic Communication Arts at San Francisco State University, where he taught from 1965 to 2003. He is the author of more than 100 articles and 60 books on media, popular culture, tourism and related concerns.