Assignment 1: Team Project Part 1: Project Charter and Team Plan for Collaboration
This week you begin working with a team to manage a fictional information technology project being implemented at the Casino Medical Center.
Work with your team members to create and submit a Project Charter and Team Plan for Collaboration based on the Team Project Scenario and the Team Project Overview document. Review the details about the Project Charter and Team Plan for Collaboration below:
Team Project Scenario
Casino Medical Center (CMC) in Las Vegas, a 600-bed hospital, has expanded significantly over the past 3 years. In an effort to respond to the increased workload of all hospital staff, the chief information officer (CIO) and the vice president of patient care services (VP-PCS) at CMC determined the need to analyze hospital processes throughout the organization.
The CMC organizational analysis revealed a number of areas that needed improvement. At the same time, broad changes in regulatory requirements required immediate adjustments in processes.
The organizational analysis was conducted across all departments and found the following organization-wide issues.
·
Quality reviews discovered a hospital-wide medication administration error rate of 20% with some tasks identified as redundanttasks.
·
Complying with new federal reporting requirements has increased the time needed to complete the medication administrationprocess.
CMC responded to the problem by purchasing an enterprise-wide health care information system from Topmost, one of the leading enterprise-software vendors in the country. The functionality of the system directly addresses the medication administration issues found in the organizational analysis. Several modules of an electronic health record system (EHRS) have already been implemented, as shown in the table below.
As employees of Topmost, you and your team are charged with implementing this medication administration system for CMC, the final phase of the EHRS project. This medication administration system includes an electronic medication administration record (eMAR), Barcode Medication Administration (BCMA), and physical administration of medication. Note: For the remainder of this scenario, this whole process will be referred to as the Medication Administration System (MAS).
Module Implementation Status
Module in the HIS System
Status of Module Implementation
Fully implemented
Partially implemented
In pilot
Not yet implemented
ADT (Accounting System)
X
Order Entry/Results Reporting OE/RR)
X
Billing and Financials
X
Ambulatory and Acute Care Clinical Documentation System
X
Module in the HIS System
Status of Module Implementation
Fully implemented
Partially implemented
In pilot
Not yet implemented
Laboratory
X
Medication Administration System (MAS)
X
Note that the Medication Administration System (MAS) module has not been implemented.
The CIO and VP-PCS relate that there are a number of challenges .
Assignment 1 Team Project Part 1 Project Charter and Team Plan f.docx
1. Assignment 1: Team Project Part 1: Project Charter and Team
Plan for Collaboration
This week you begin working with a team to manage a fictional
information technology project being implemented at the Casino
Medical Center.
Work with your team members to create and submit a Project
Charter and Team Plan for Collaboration based on the Team
Project Scenario and the Team Project Overview document.
Review the details about the Project Charter and Team Plan for
Collaboration below:
Team Project Scenario
Casino Medical Center (CMC) in Las Vegas, a 600-bed hospital,
has expanded significantly over the past 3 years. In an effort to
respond to the increased workload of all hospital staff, the chief
information officer (CIO) and the vice president of patient care
services (VP-PCS) at CMC determined the need to analyze
hospital processes throughout the organization.
The CMC organizational analysis revealed a number of areas
that needed improvement. At the same time, broad changes in
regulatory requirements required immediate adjustments in
processes.
The organizational analysis was conducted across all
departments and found the following organization-wide issues.
·
Quality reviews discovered a hospital-wide medication
administration error rate of 20% with some tasks identified as
redundanttasks.
·
2. Complying with new federal reporting requirements has
increased the time needed to complete the medication
administrationprocess.
CMC responded to the problem by purchasing an enterprise-
wide health care information system from Topmost, one of the
leading enterprise-software vendors in the country. The
functionality of the system directly addresses the medication
administration issues found in the organizational analysis.
Several modules of an electronic health record system (EHRS)
have already been implemented, as shown in the table below.
As employees of Topmost, you and your team are charged with
implementing this medication administration system for CMC,
the final phase of the EHRS project. This medication
administration system includes an electronic medication
administration record (eMAR), Barcode Medication
Administration (BCMA), and physical administration of
medication. Note: For the remainder of this scenario, this whole
process will be referred to as the Medication Administration
System (MAS).
Module Implementation Status
Module in the HIS System
Status of Module Implementation
Fully implemented
Partially implemented
In pilot
Not yet implemented
ADT (Accounting System)
X
3. Order Entry/Results Reporting OE/RR)
X
Billing and Financials
X
Ambulatory and Acute Care Clinical Documentation System
X
Module in the HIS System
Status of Module Implementation
Fully implemented
Partially implemented
In pilot
Not yet implemented
Laboratory
X
Medication Administration System (MAS)
X
4. Note that the Medication Administration System (MAS) module
has not been implemented.
The CIO and VP-PCS relate that there are a number of
challenges associated with the CMC health care information
system program, including the MAS project. One risk is that the
initial implementation of the MAS may result in a temporary
increase in medication errors. Another risk is that staff
resistance to the new workflows and processes brought about by
the MAS may cause delays in the completion of the
implementation.
In meetings with the CIO and VP, they state that the first task
for the team is to develop the project charter. The MAS team is
assigned specific elements to be included in the project charter:
the mission of the project, the problem statement, the project
objectives, key stakeholders, milestones, and risks for the
project. A list of the team members and the team’s plan for
collaboration on this project also will be integrated into the
charter.
A new chief medical information officer (CMIO) has been
hired. This CMIO does not have the informatics expertise
required to lead this critical and large project. However, the
CMIO has gained solid experience on small-scale decision-
support projects at a former institution while studying
informatics in graduate school. The CMIO is looking forward to
learning from you and your team.
The budget for the MAS project is approved up to $1 million. If
more than $1 million is needed to implement the project, the
additional expenditure must be justified in a project plan that
key stakeholders approve. The software application for the
Medication Administration System and necessary hardware have
already been purchased, but they have not been delivered.
Your team has a timeline of 6 months to complete the
5. MASproject.
Project Charter
Work with your team to create a project charter that includes
the following:
Mission of the project
Problem statement
Project objectives
Scope of the project
Milestones within the project
Deliverables—a defined product produced as part of the project
Assumptions
List of key stakeholders
Project risks
List of team members, roles, and a plan for collaboration
Much of the information for the project charter can be
extrapolated from the
Team Project Scenario
. As the project moves forward, additional hypothetical
situations for the project can be developed by the team
members.
2- Team Plan for Collaboration
Working as a team, create and submit your team’s plan for
collaboration. In this plan, you identify and describe the general
guidelines and plan you will follow to work successfully online
and optimize your collective skills. Address the following:
6. 1.
Team identification
: A listing of all team members. (
Susan N., Barbara W., Jaime W
.).
2.
Team vision
: A brief statement that embodies your team’s ideal in
completing this project and targets all you want to accomplish
together.
3.
Processes and expectations for communication
: The most effective means of working together from a distance
are asynchronous modes that allow team members to express
thoughts and share ideas according to their own schedules. You
also need to consider the best ways to share any documents or
information you may gather from speaking directly to an expert
in a field or from a source that is only available to you in hard
copy.
4.
Determination of roles and division of work for the project
: Typical roles include an organizer, who makes sure that
everyone stays on track; editors, who take the agreed-upon final
contributions of team members and fit them into the team-
project deliverable; and a presenter, who uploads the assembled
version of the project into the document sharing area and writes
a summary introduction. These suggested roles are
guidelines
. For the purposes of this project, you may discover that
7. different or additional roles that fit the project scenario are
most effective. Each team member could be assigned a position
title and credentials that match their role in the project scenario.
Keep in mind that the team roles may change as requirements
change. None of the roles you decide on takes the place of
participation when it comes to the content of the project. All
team members should contribute to the project content and
discussions. (
DO NOT DO THIS PART
)
5.
Approaches to conflict and agreement
: This item should address the way you would like to see
conflicts resolved and determine agreed-upon guidelines or
processes you will follow to resolve them. Consider a worst-
case scenario and agree to specific actions the team will take
should this scenario occur. Include a description of potential
negative consequences that may result from the actions.
6.
Expectations for participation
: One of the biggest objections to working with an online team
is the fear that some members will not participate or that one or
two members will be burdened with the majority of the work. In
this section, determine and agree upon expectations for
participation and the measures you will take when someone is
not participating as fully as you expect or when someone seems
to be doing too much, such as taking over all of the discussions.
Have a plan for taking on a team member’s work, should the
need arise to do so.
8. To prepare:
Review this week’s Learning Resources on project charters.
Thoroughly examine the Team Project Overview document in
this week’s Learning Resources to familiarize yourself with the
requirements of this Assignment.
Write a 3- to 4-page document in APA format that includes a
project charter and a team plan for collaboration. Cite at least 3
references from the list provided. Include an introduction with a
purpose statement (e.g. the purpose of this paper is ...), and a
summary.
Required Readings
Biafore, B. (2010).
Microsoft Project 2010: The missing manual
. Sebastopol, CA: O’Reilly.
Chapter 1, “Projects: In the Beginning”
“Publicizing a Project and Its Manager” (pp. 35–37)
In this section of Chapter 1, the author describes the typical
elements of a project charter. The author also provides
9. guidelines for generating stakeholder support using a project
charter.
Coplan, S., & Masuda, D. (2011).
Project management for healthcare information technology
. New York, NY: McGraw-Hill.
Chapter 3, “Project Management”
“Prepare Project Charter” (pp. 42–43)
This section of Chapter 3 explains the basic principles of
preparing a project charter. The authors summarize a project
charter’s key elements.
Project Management Institute. (2013).
A guide to the project management body of knowledge (PMBOK
guide)
(5th ed.). Newtown Square, PA: Author.
Chapter 3, “Project Management Processes” (pp. 47–61)
Review this chapter, which supplies information on managing a
single project that uses networked processes. The chapter
describes project management processes related to each phase of
a project. Chapter 4, “Project Integration Management”
4.1, “Develop Project Charter” (pp. 66–72)
This section of Chapter 4 details the process of developing a
project charter. The text focuses on the inputs, outputs, and
tools and techniques of project chartering.
Patel, V. N. (2008).
Project management
[Ebrary version]. Jaipur, India: Oxford.
Retrieved from the Walden Library databases.
10. Chapter 2, “Project Origination/Initiation” (pp. 22–74)
This chapter explores the initiation phase of a project in great
detail. The chapter focuses on the key tasks and performers of
this phase.
Cortelyou-Ward, K., Noblin, A., & Martin, J. (2011). Electronic
health record project initiation and early planning in a
community health center.
Health Care Manager
,
30
(2), 118–124
.
Retrieved from the Walden Library databases.
This article explores the application of project initiation and
early planning in a community health center. The authors delve
into the issues of quality improvement, planning, and finance.
Kloppenborg, T. (2012). Project selection and initiation
questions leading to good risk management [Special section].
PM World Today
,
14
(1), 1–5.
Retrieved from the Walden Library databases.
This article presents questions that project managers may ask to
promote effective risk management. The author details
questions applicable to the creation of a project charter and the
selection of a project.
Eurorec.org. (n.d.). Project charter. Retrieved March 12, 2013,
11. from
http://www.eurorec.org/files/filesPublic/ehrworkshop/2007/Proj
ect%20Charter%20-%20CRFQ%20Pilot.ppt
This is one of the three files for this week that are examples of
project charters for health care organizations.
Hart, S. (2012, July 28). PM-foundations – the project charter
[Blog post]. Retrieved from http://pm-
foundations.com/2012/07/28/pm-foundations-the-project-
charter/
The author of this article reviews the basic elements and
considerations of a project charter. In particular, the article
explains project charter content, the assignment of charter
responsibilities, and six attributes of a good project charter.
Karim, S. (2012, May 24). A project with no project charter?
[Blog post]. Retrieved from
http://blogs.pmi.org/blog/voices_on_project_management/2012/
05/a-project-with-no-project-char.html
This article focuses on cases in which projects have no
corresponding project charter. The author specifies reasons for
neglecting a charter and analyzes the potential negative
repercussions.
Microsoft Corporation. (2012c). Project management goal:
Initiate a project. Retrieved from
http://office.microsoft.com/en-us/project-help/project-
management-goal-initiate-a-project-
HA102598143.aspx?CTT=5&origin=HA101978264
12. This article describes the process of initiating a project. The
article provides a large-scale overview of planning a project.
Microsoft Corporation. (2012e). The project triangle. Retrieved
from http://office.microsoft.com/en-us/project-help/the-project-
triangle-HA010351692.aspx?CTT=5&origin=HA010359477
This article examines the impact of time, money, and scope on
any project. The article suggests various strategies for balancing
these three constraints.
Purdue University. (2006). Electronic health record project
charter. Retrieved from
http://www.docstoc.com/docs/136685338/EHR-Project-Charter
This is one of the three files for this week that are examples of
project charters for health care organizations.
University of Wisconsin-Madison. (2006). Course guides on the
web: Project charter (Version 2.2). Retrieved from
http://psst.doit.wisc.edu/Uploads/258_Course%20Guide%20Cha
rter%20V2.2%5B1%5D.doc
This is one of the three files for this week that are examples of
project charters for health care organizations.
Document:
Team Project Scenario (PDF)
(SEE ATTACHED FILE
)
This document contains the scenario you will use for your Team
13. Project.
Document:
Team Project Overview (PDF)
This document provides an overview of the Team Project you
will work on throughout this course. (SEE ATTACHED FILE)
Required Media
Laureate Education (Producer). (2013f).
Project initiation
[Video file]. Retrieved from https://class.waldenu.edu
Note:
The approximate length of this media piece is 13 minutes.
In this video, roundtable participants Dr. Mimi Hassett, Dr.
Judy Murphy, and Dr. Susan Newbold discuss how a project
gets off the ground, who and what should be included in initial
planning, the consideration of project risks, and the crucial role
communication plays throughout the process.