1 Australian Institute of Higher Education CRICOS Provider Code: 03147A Level 3 & 4 545 Kent Street Sydney NSW 2000 Australia T: +612 9020 8050 W: www.aih.nsw.edu.au Project Charter The project charter summarises the purpose, deliverables, stakeholders, resources, risks, interdependencies and success criteria of the project. Project snapshot Name of project: Project purpose: What are the goals/objectives of this project? Why are we undertaking it? What is the problem/opportunity? Deliverables with timeframes What, when, etc. Stakeholders Who is the sponsor, project manager, customers, and other key groups who can impact, or be impacted by, this project. Resources Cash flow, people, equipment, facilities, software, etc. Risks Resource limitations, deadlines, budget, technology, legal and other constraints, etc. Interdependencies With other projects, groups, system interfaces, etc. Success criteria How we know we are successful. Project Title: Project Client: Date: Version: Project Sponsor: Project Manager: File Name: Page x of y http://www.aih.nsw.edu.au/ 1 Unit Name/Code ISY2004 Information Systems Project Management Assessment Type Report Assessment Number Two Assessment Name Project Plan Part 1 Unit Learning Outcomes Assessed 1, 3 and 5 Due Date and Time Week 6, Friday, 01/05/20 5:00pm Weighting 25% Assessment Description You are required to form groups of Four to Five (4 to 5) students. Read the Case Study in Appendix 1. You need to develop the Initial Project Plan which should include the following: • Project charter, including a detailed Scope Statement, Out of scope, Goal, Objectives, a draft project “Work Breakdown Structure” (WBS) or Task List, that must also show dependencies • Stakeholder Register • Stakeholder Management Strategy (In Assessment 4, you will continue to develop the full Project Plan). Referencing and Plagiarism It is essential to use IN TEXT referencing. If you are using the exact words from a reference then you must use quotation marks. You can use Chicago Style referencing with numbers, with a listing at the end of the essay. Microsoft Word has an EndNote plugin that makes this style very easy and clear to follow. http://www.chicagomanualofstyle.org/tools_citationguide.html Alternatively, you can use the more traditional Harvard style, which is more verbose. http://www.citethisforme.com/harvard-referencing. Remember that this is a Turnitin assignment and plagiarism will be subject to severe penalties. Please refer to the AIH Academic Misconduct Policy: http://www.aih.nsw.edu.au/content/1-home/8-more-info- tabs/3-official-policies/academic-misconduct-policy.pdf DO NOT COPY AND PASTE FROM THE INTERNET OR COPY OTHER STUDENTS’ WORK! http://www.chicagomanualofstyle.org/tools_citationguide.html http://www.citethisforme.com/harvard-referencing http://www.aih.nsw.edu.

1. 1
Australian Institute of Higher Education
CRICOS Provider Code: 03147A
Level 3 & 4 545 Kent Street Sydney NSW 2000 Australia
T: +612 9020 8050 W: www.aih.nsw.edu.au
Project Charter
The project charter summarises the purpose, deliverables,
stakeholders, resources, risks,
interdependencies and success criteria of the project.
Project
snapshot
Name of project:
Project purpose:
What are the goals/objectives of this project? Why are we
undertaking it? What is the
problem/opportunity?

2. Deliverables with timeframes
What, when, etc.
Stakeholders
Who is the sponsor, project manager, customers,
and other key groups who can impact, or be
impacted by, this project.
Resources
Cash flow, people, equipment, facilities,
software, etc.
Risks
Resource limitations, deadlines, budget,
technology, legal and other constraints, etc.
Interdependencies
With other projects, groups, system interfaces,
etc.
Success criteria
How we know we are successful.
Project Title: Project Client: Date:
Version:

3. Project Sponsor: Project Manager: File Name: Page x of y
http://www.aih.nsw.edu.au/
1
Unit Name/Code ISY2004 Information Systems Project
Management
Assessment Type Report
Assessment Number Two
Assessment Name Project Plan Part 1
Unit Learning
Outcomes Assessed
1, 3 and 5
Due Date and Time Week 6, Friday, 01/05/20 5:00pm
Weighting 25%
Assessment
Description

4. You are required to form groups of Four to Five (4 to 5)
students. Read the Case Study in Appendix 1.
You need to develop the Initial Project Plan which
should include the following:
• Project charter, including a detailed Scope Statement,
Out of scope, Goal, Objectives, a draft project “Work
Breakdown Structure” (WBS) or Task List, that must
also show dependencies
• Stakeholder Register
• Stakeholder Management Strategy
(In Assessment 4, you will continue to develop the full
Project Plan).
Referencing and Plagiarism
It is essential to use IN TEXT referencing. If you are using
the exact words from a reference then you must use
quotation marks.
You can use Chicago Style referencing with numbers, with a
listing at the end of the essay. Microsoft Word has an
EndNote plugin that makes this style very easy and clear to
follow.
http://www.chicagomanualofstyle.org/tools_citationguide.html
Alternatively, you can use the more traditional Harvard style,

5. which is more verbose.
http://www.citethisforme.com/harvard-referencing.
Remember that this is a Turnitin assignment and plagiarism
will be subject to severe penalties. Please refer to the AIH
Academic Misconduct Policy:
http://www.aih.nsw.edu.au/content/1-home/8-more-info-
tabs/3-official-policies/academic-misconduct-policy.pdf
DO NOT COPY AND PASTE FROM THE INTERNET OR
COPY OTHER STUDENTS’ WORK!
http://www.chicagomanualofstyle.org/tools_citationguide.html
http://www.citethisforme.com/harvard-referencing
http://www.aih.nsw.edu.au/content/1-home/8-more-info-tabs/3-
official-policies/academic-misconduct-policy.pdf
http://www.aih.nsw.edu.au/content/1-home/8-more-info-tabs/3-
official-policies/academic-misconduct-policy.pdf
2
Detailed Submission
Requirements
Before submission, ensure the submitted work satisfies the

6. following requirements:
• The assignment is to be written in a report format. It
must have separate sections for each of the THREE
tasks
• Submit as a Word file through the Turnitin assignment
submission tool on Moodle.
• Include a cover sheet that has your name, subject, date,
report title and WORD COUNT
• The assignment should not exceed 8 pages and 2,500
words.
Peer Review Forms
EACH member of the group is to submit a Peer Review Form in
the Moodle Assignment Submission Tool.
See Appendix 2 for instructions on group member performance.
Marking Criteria
Assessment

7. Criteria
Fail Competent Good Excellent
(50) 0-20 20-30 30-40 40 - 50
1. Project Charter, Superficial Good choice of Well-presented
and Excellent choice of
Goal, Objectives, Inappropriate exhibits. written. Logical and
exhibits and
Scope statement, choice of exhibits Consistent. precise.
presentation.
out of scope, / Too short or Concise and Well documented
draft WBS with exceeded. relevant
dependencies,
Approach, Roles
and
Responsibilities
(20) 0-8 8-12 12-16 16-20
2. Stakeholder Incorrect format Correct format and Very good
format Excellent
Register and incomplete. most stakeholders and all presentation
and all
in the case study. stakeholders details are correct.
included.
(30) 0-12 12 - 18 18-24 24-30

8. 3. Stakeholder Incomplete and Reasonable All stakeholders
Excellent and
Management illogical. strategy to handle considered and a
insightful analysis
Strategy most stakeholders. good strategy
presented
TOTAL 100 Scaled to 20
marks
3
Appendix 1
Case Study – Time Inc.
You work for Time Inc., an International firm with software
centres in 15 countries. Recently the Steering Committee
decided to implement Time
Sheets in all the software centres. The Committee is keen to
understand how time is utilised across the various projects in
the different software
centres. The Committee’s main interest in doing this is to
capture metrics like Resource Optimisation, Cost of Quality
including Cost of Poor Quality
and thus embed Project Management Excellence within the
organisation. Time Inc. is considering the purchase of a Time
Sheet System that works
with an Enterprise Project Management System that will give

9. them visibility into projects across the software centres. Anurag
Mehta is the Global head
of all the software centres. All 15 Managing Directors from the
various software centres report to him. You are a project
manager and your task is to
recommend a Time Sheet system that will meet the needs of all
the software centres. You will report directly to the CIO, John
Clinton, who reports to
Anurag Mehta. Your first task is to work with the Managing
Directors and request for the nomination of a Project Champion
from each software centre.
The CIO has briefed you that your tasks include the following:
• Hire a consultant to assist with identifying a suitable Time
Sheet System.
• Recruit the project team of internal and external staff.
• Work with Project Management Champions from various
software centres to understand the Software Project
Management processes and metrics
used.
• Trial a short list of Time Sheet systems with input from the
Project Management Champions about their major pain points.
• Gain agreement with major Stakeholders on the preferred
Time Sheet system.
• Negotiate with the Vendor, with the assistance of the
Purchasing Department and procure the licenses.
• Implement the chosen Time Sheet system, and measure the
Return on Investment (ROI) and degree of customer
satisfaction.

10. • Train users and IT maintenance staff across the software
centres.
• Transition the system from special projects to production.
• Identify further projects necessary to continue implementation
of the program of Project Management Excellence.
The budget for the project is $2,500,000, and the goals are to
gain project approval, determine the best solution, implement
the solution, monitor
performance and ensure benefits realisation.
4
The project manager will act as the liaison between internal and
external stakeholders. The project is expected to be completed
within 8 months. CIO,
John Clinton is very keen to get this project off the ground as
quickly as possible. As a result, he is happy to put in a word for
the nominations from the
software centres. This is the first step in getting buy-in from the
software centres. The Project Management Champions will then
form their centre specific
teams with your help. You will report to the Steering Committee
on a monthly basis on the progress of the project and discuss
road blocks/issues if any.

11. APPENDIX 2
Equal Contribution of Group Members
It will be assumed that all group members contribute equally
and hence will receive the same mark for the group part of the
assignment. You are required to complete the Peer Review
Form. This can be downloaded as a Word file and submitted
individually by
all group members through the Moodle assignment submission
tool.
• If you consider that a group member has not contributed
significantly, then you can nominate that person in the form.
• If you do not want to list the name of that student, you should
contact your lecturer directly and inform him.
• Each member of the group should complete and submit a Peer
Review Form.
A common problem encountered with students is that some
members of groups do not contribute sufficiently. This includes
not attending the
weekly workshop/laboratory sessions. If a member of any group
is not acting in a responsible manner, please attempt to resolve
the problem
with the student in question in a mature, adult fashion.

12. If such a course of action fails, it is the duty of the group to
email to the lecturer so that alternative assessment arrangements
can be made. If
the problem is not outlined in writing to the lecturer before the
end of Week 10, the group will have to live with the problem.
The final decision
about assessment will rest with the lecturer. In extreme cases
this will involve the non-contributing student(s) undertaking all
of the group
assessment tasks individually.
5
Example of Team Ground Rules
Our attitude and culture
• We treat each other with respect.
• We aim to develop personal relationships to enhance trust and
open communication.
• We value constructive feedback. We avoid being defensive
and give constructively (positive and task-focused)
• We treat all team members equally
• We strive to recognize and celebrate individual and team
accomplishments.

13. • As team members, we will pitch in to help where necessary to
help solve problems and catch- up on behind schedule work
Team meetings
• We will hold a regular weekly meetings, either in person or on
the course discussion board (or other)
• We will organise additional meetings if critical issues arise.
• All team members are expected to attend team meetings unless
they are out of town, on holidays or sick.
• The team leader can cancel or reschedule a team meeting if
sufficient team members are unavailable or there is insufficient
subject matter to
meet about.
• The team leader will publish the meeting agenda 24 hours
before the meeting.
• Meetings will start promptly and all members are expected to
be on time.
• The recorder will keep an action list, and allocate each action
to a team member.
• Responsibilities for actions arising from meetings must be
agreed to by the individual(s) Concerned.
• Meeting minutes will be distributed within 24 hours after the
meeting.
Communication and Decision-Making

14. • One person talks at a time; there are no side discussions
• Each person is given a chance to speak their mind while at the
same time respecting the group's time and the meeting
timetables. We will
be brief and focus on facts, not opinions.
6
• We will be open and honest about our interests and position.
• We will address issues and will not accept attacks on team
members as people.
• We will listen, be non-judgmental and keep an open mind on
issues until it is time to decide.
• We accept that each team member deserves to be heard
• We will seek group consensus for all important issues.
• We will reach agreement and commit to explicit team
objectives.
• We will follow the team plan and schedule for completing
tasks.
• If a team member is asked to do something outside of their

15. nominated tasks, they will inform the team leader.
• When we raise an issue or a problem, we will also try to
present a solution.
• Team commitments shouldn't be made lightly, but we will
keep those that we do.
Other
• We will focus sufficient time on team process and conduct
process checks when one member believes we are deviating
from our
ground rules.
NB: This ground rules example was adapted from an NPD
Solution
s document, viewed 20 March 2009, <http://www.npd-
solutions.com/groundrules.html
http://www.npd-solutions.com/groundrules.html
http://www.npd-solutions.com/groundrules.html