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“WE NEED HELP WITH OUR HR”




                                       Marguerite Orane & Associates
       Some considerations in
       “managing” HR when you are
       too small to afford an HR
       Department

       Marguerite Orane & Associates
       www.margueriteorane.com
CHALLENGE WITH SMALL,
RAPIDLY GROWING FIRMS:
    Everyone focused on growth
    Staff size growing rapidly




                                                    Marguerite Orane & Associates
    People are “managed” haphazardly and ad hoc

NB: People are a long term commitment
  Getting the wrong person can be disastrous due
   to the small size of the firm
  Need to make sure the right people remain
   “right”
Marguerite Orane & Associates
MANAGING PEOPLE IS THE
FUNCTION OF LINE MANAGERS –
NOT HR DEPARTMENT
Basic function of HR – NOT to “manage” the
   people (HR) but to:




                                                  Marguerite Orane & Associates
  Make sure people policies and procedures are
   aligned with Vision, Mission, Strategy and
   Culture
  SUPPORT line managers in building effective
   and high performing teams
  Don’teven think about a full time HR
  professional until you are over 50 or so
  employees.




                                             Marguerite Orane & Associates
However, you need to:
  Put HR functions in place early

  Have someone to carry them out on an
   administrative basis
KEY HR FUNCTIONS:




                                  Marguerite Orane & Associates
Align HR policies with Strategy
Recruit the Right people
Keep the Right People
ALIGN HR POLICIES WITH STRATEGY
  Determine  positions, responsibilities in
   Organization Structure




                                                    Marguerite Orane & Associates
  Define Job Descriptions and Job Specifications

  Grade positions to establish relative
   remuneration scales
  Determine competitive salary and benefits

  Budgetary requirements for HR (not just
   remuneration – other HR costs)
RECRUIT THE RIGHT PEOPLE
  Locate, screen and right people for each job
  Rigourous and comprehensive orientation to the




                                                    Marguerite Orane & Associates
   firm and the job
  General conditions of employment – employment
   contract
KEEP THE RIGHT PEOPLE
  Performance  evaluation system
  Training program




                                                     Marguerite Orane & Associates
  Recordkeeping – personal files, vacation leave,
   sick leave
Marguerite Orane & Associates
SOME FUNCTIONS THAT WE
CONSIDER HR ARE REALLY LINE
MANAGEMENT FUNCTIONS
  Alignment   with Corporate Values -




                                                 Marguerite Orane & Associates
   Communication of values; feedback to ensure
   individual alignment
  Motivating team members

  Discipline; separation

  Set performance targets

  Performance Evaluation

  Coaching and giving feedback

  Professional development
BUT HR DEPT. DOES PLAY A ROLE:
FUNCTION               HR ROLE
Alignment with
Corporate Values




                                                                   Marguerite Orane & Associates
Motivation
Discipline             Provide guidelines; procedural advice
Performance targeras   Maintain records of individual peformance
                       targters
Performance            Provide guidelines; monitor deadlines;
Evaluation             maintain records

Coaching               Training for Managers in Coaching
Professional           Logistical support; recordkeeping
development
SO IF I CAN’T AFFORD HR, HOW




                               Marguerite Orane & Associates
DO I GET IT DONE?


  By outsourcing one-off
  design tasks and keeping
  core inhouse
OPTIONS:
FUNCTIONS          FREQUENCY         INHOUSE OUTSOURCE
Organization       One-off                  YES
Structure Design




                                                         Marguerite Orane & Associates
Restructuring      One-off           YES    YES
implementation
Job Descriptions   One-off for new          YES
and Job            positions
Specifications
Grade positions    One-off                  YES
salary and         One-off                  YES
benefits

HR Budget          Annual – after    YES
                   annual strategy
                   review
OPTIONS:
FUNCTIONS     FREQUENCY      INHOUSE   OUTSOURCE
Locate        As needed      YES       YES
candidates




                                                      Marguerite Orane & Associates
Interview,    As needed      YES
select
Orientation   As soon as      YES
              candidate hired
Employment    As needed      YES       YES (one-off
contract                               design)
OPTIONS:
FUNCTIONS       FREQUENCY       INHOUSE   OUTSOURCE
Performance     One-off –                 YES
evaluation      MUST be




                                                         Marguerite Orane & Associates
system design   aligned to
                corporate and
                Strategic
                Objectives
Performance     Quarterly       YES
Evaluation      (recommended)
Training        Annual                    YES – design
program                                   and delivery
Recordkeeping   Weekly/         YES
                monthly/
                Annually
Marguerite Orane
        Consultant, Speaker, Coach




                                                 Marguerite Orane & Associates
  If you are committed to having your team
perform at their peak, contact Marguerite now:

        marguerite@margueriteorane.com
            www.margueriteorane.com
    http://ca.linkedin.com/in/margueriteorane

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HR Help for Small Firms

  • 1. “WE NEED HELP WITH OUR HR” Marguerite Orane & Associates Some considerations in “managing” HR when you are too small to afford an HR Department Marguerite Orane & Associates www.margueriteorane.com
  • 2. CHALLENGE WITH SMALL, RAPIDLY GROWING FIRMS:   Everyone focused on growth   Staff size growing rapidly Marguerite Orane & Associates   People are “managed” haphazardly and ad hoc NB: People are a long term commitment   Getting the wrong person can be disastrous due to the small size of the firm   Need to make sure the right people remain “right”
  • 3. Marguerite Orane & Associates MANAGING PEOPLE IS THE FUNCTION OF LINE MANAGERS – NOT HR DEPARTMENT
  • 4. Basic function of HR – NOT to “manage” the people (HR) but to: Marguerite Orane & Associates   Make sure people policies and procedures are aligned with Vision, Mission, Strategy and Culture   SUPPORT line managers in building effective and high performing teams
  • 5.   Don’teven think about a full time HR professional until you are over 50 or so employees. Marguerite Orane & Associates However, you need to:   Put HR functions in place early   Have someone to carry them out on an administrative basis
  • 6. KEY HR FUNCTIONS: Marguerite Orane & Associates Align HR policies with Strategy Recruit the Right people Keep the Right People
  • 7. ALIGN HR POLICIES WITH STRATEGY   Determine positions, responsibilities in Organization Structure Marguerite Orane & Associates   Define Job Descriptions and Job Specifications   Grade positions to establish relative remuneration scales   Determine competitive salary and benefits   Budgetary requirements for HR (not just remuneration – other HR costs)
  • 8. RECRUIT THE RIGHT PEOPLE   Locate, screen and right people for each job   Rigourous and comprehensive orientation to the Marguerite Orane & Associates firm and the job   General conditions of employment – employment contract
  • 9. KEEP THE RIGHT PEOPLE   Performance evaluation system   Training program Marguerite Orane & Associates   Recordkeeping – personal files, vacation leave, sick leave
  • 10. Marguerite Orane & Associates SOME FUNCTIONS THAT WE CONSIDER HR ARE REALLY LINE MANAGEMENT FUNCTIONS
  • 11.   Alignment with Corporate Values - Marguerite Orane & Associates Communication of values; feedback to ensure individual alignment   Motivating team members   Discipline; separation   Set performance targets   Performance Evaluation   Coaching and giving feedback   Professional development
  • 12. BUT HR DEPT. DOES PLAY A ROLE: FUNCTION HR ROLE Alignment with Corporate Values Marguerite Orane & Associates Motivation Discipline Provide guidelines; procedural advice Performance targeras Maintain records of individual peformance targters Performance Provide guidelines; monitor deadlines; Evaluation maintain records Coaching Training for Managers in Coaching Professional Logistical support; recordkeeping development
  • 13. SO IF I CAN’T AFFORD HR, HOW Marguerite Orane & Associates DO I GET IT DONE? By outsourcing one-off design tasks and keeping core inhouse
  • 14. OPTIONS: FUNCTIONS FREQUENCY INHOUSE OUTSOURCE Organization One-off YES Structure Design Marguerite Orane & Associates Restructuring One-off YES YES implementation Job Descriptions One-off for new YES and Job positions Specifications Grade positions One-off YES salary and One-off YES benefits HR Budget Annual – after YES annual strategy review
  • 15. OPTIONS: FUNCTIONS FREQUENCY INHOUSE OUTSOURCE Locate As needed YES YES candidates Marguerite Orane & Associates Interview, As needed YES select Orientation As soon as YES candidate hired Employment As needed YES YES (one-off contract design)
  • 16. OPTIONS: FUNCTIONS FREQUENCY INHOUSE OUTSOURCE Performance One-off – YES evaluation MUST be Marguerite Orane & Associates system design aligned to corporate and Strategic Objectives Performance Quarterly YES Evaluation (recommended) Training Annual YES – design program and delivery Recordkeeping Weekly/ YES monthly/ Annually
  • 17. Marguerite Orane Consultant, Speaker, Coach Marguerite Orane & Associates If you are committed to having your team perform at their peak, contact Marguerite now: marguerite@margueriteorane.com www.margueriteorane.com http://ca.linkedin.com/in/margueriteorane