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Sheet1TABLE 10-4REGIONAL DIFFERENCES IN PUBLIC
SCHOOL TEACHERS' SALARIES, 1985Pay =Average annual
salary of public school teachersPPS=Per pupil spending by
public authoritiesArea: 1=Northeast and North Central
region2=South3=West4=EastDummy: D1 = 1 = Northeast and
North Central Region= 0 = Other regionsD2 = 1 = South= 0 =
Other regionsD3 = 1 = West= 0 = other
regionsStatePayPPSAREAD1D2D3ME1958333464100NH20263
31144100VT2032535544100MA2680046424100RI29470466941
00CT2661048884100NY3067857104100NJ2717055364100PA25
85341684100OH2450035474100IN2427431594100IL271703621
4100MI3016837824100WI2652542474100MN2736039821100IA
2169035681100MO2197431551100ND2081630591100SD18095
29671100NE2093932851100KS2264439141100DE24624451740
10MD2718643494010DC3399050204010VA2338235944010WV
2062728214010NC2279533664010SC2157029204010GA220802
9804010FL2225037314010KY2094028534010TN218002533401
0AL2293427294010MS1844323054010AR1953826422010LA20
46031244010OK2141927522010TX2516034292010MT2248239
473001ID2096925093001WY2722454403001CO2589240423001
NM2264434023001AZ2464028293001UT2234122973001NV256
1029323001WA2601537053001OR2578841233001CA29132360
83001AK4148083493001HA2584537663001
Sheet2
Sheet3
Learning Resources
Please read and view this week's Learning Resources before you
complete the Discussion.
Reading
· Course Text: Entrepreneurship:
Hisrich, R.D., Peters, M.P., & Shepherd, D.A. (2013).
Entrepreneurship (Laureate Custom Education). New York:
McGraw-Hill Irwin.
· Chapter 8, "The Marketing Plan"
In this chapter, you will be introduced to the concept of
developing a marketing plan. You will investigate the necessity
of conducting research through industry and competitive
analysis to effectively market the product being produced. You
will follow the steps to preparing the marketing plan and
generate ideas for creatively marketing a product.
Focus on the definitions provided throughout the chapter.
Review and think about the examples and anecdotes provided in
the chapter that illustrate the major ideas being conveyed. Think
about clever marketing strategies that have caught your
attention in the past. What makes them stand out in your mind,
and how could you generate this creativity for another venture?
Chapter 9, "The Organizational Plan"
In this chapter, you will learn about the importance of a strong
management team when developing a new venture. Although the
idea for a new venture may be held by one individual, preparing
a team to launch the venture is necessary to its success. You
will learn how the informal organizational plan is as important
as the formal one. Finally, you will see how a board of directors
or advisors can lend an objective eye and support a management
team.
Focus on the definitions provided throughout the chapter.
Review and think about the examples and anecdotes provided in
the chapter that illustrate the major ideas being conveyed.
Consider your past experiences in working or playing with a
team. Generally, are you more successful when working as a
part of a team or individually?
Chapter 10, "The Financial Plan"
In this chapter, you will examine the importance of creating
budgets and generating accurate cash flow, and the sources and
uses of fund statements. Balanced budgets can either make or
break an organization. You will learn how positive profits can
lead to negative cash flow as you investigate solutions to this
type of situation. When studying the financial viability of an
organization, you must look at the break-even point to decide
cost values for the product. Lastly, you will look at software
packages that can ease the stress of creating the necessary
financial documents.
Focus on the definitions provided throughout the chapter.
Review and think about the examples and anecdotes provided in
the chapter that illustrate the major ideas being conveyed.
Consider your own financial budget or need for one. How does
this budget drive your spending and saving habits?
References
Hisrich, R.D., Peters, M.P., & Shepherd, D.A. (2013).
Entrepreneurship (Laureate Custom
Education). New York: McGraw-Hill Irwin.
Custom Create Edition
LAUREATE
EDUCATI ON INC
290 I '""'"""'""h;, -l-------- -- -
THE FINANCIAL PLAN
1
To understand the role of budgets in preparing pro forma
statements.
2
To understand why positive profits can still result in a negative
cash flow.
3
To learn how to prepare monthly pro forma cash flow, income,
balance sheet, and
sources and applications of funds statements for the first year of
operation.
4
To explain the application and calculation of the break-even
point for the new venture.
5
To illustrate the alternative software packages that can be used
for preparing
financial statements.
I
Entrepreneurship, Eighth Edition I 291
~----------------------------------r---·--~~~-~
OPENING PROFILE
TONY HSIEH
Not too many entrepreneurs have the goal of reaching a billion
dollars in sales . At the
age of 35, Tony Hsieh (pronounced "Shay") has reached this
goal as the CEO and en-
trepreneurial brain behind Zappos.com. His serious
entrepreneurial endeavors began
after graduation from Harvard University at the age of 23. He
and classmate Sanjay
Madan saw opportunities for advertisers who wanted to con-
solidate large ad buys into a single package and subsequently
launched LinkExchange in the early 1990s. LinkExchange of-
fered small sites free advertising on a 2-to-1 basis. What this
meant was that for every two ads a member displayed on their
site, they would be
granted one free ad on another member's site. The excess ad
credits not used were then
sold by LinkExchange to nonmembers, resulting in a substantial
revenue stream. After
getting investment capital in 1997, the company was seen as a
serious player in the Inter-
net advertising market and was subsequently purchased by
Microsoft for $265 million in
1998. After this success Tony co-founded Venture Frogs, which
invested in Internet start-
ups such as Ask Jeeves, Tellme Networks, and Zappos.com. In
1999, as an investor he be-
gan to look more seriously at the long-term potential of
Zappos.com. Initially, he was an
advisor and consultant to Zappos.com, but eventually he joined
the company full time in
2000 as co-CEO. He later took over the reins completely and
moved the operation to Las
Vegas because of the lower real estate rates and abundance of
call-center workers. Under
his leadership the company grew from $1.6 million in sales in
2000 to more than $1 billion
in sales in 2008. In fact the company doubled its sales every
year from 1999 to 2008.
Tony realized when he joined Zappos.com that the Internet had
not become a major
player as a shopping choice for consumers. He discovered that
the footwear industry,
at $40 billion per year, was mostly a result of retail store sales
and that only 5 percent
of the sales came from mail-order catalogs. He saw this as a
huge opportunity for the
company, particularly since he believed that the Web would
surpass mail-order busi-
ness as a percentage of total sales. Thus, he saw 5 percent of
$40 billion as a reason-
able goal for his business.
Tony's business model was unique and to some retailers costly,
yet it has been ex-
tremely successful. Part of Hsieh's approach is to focus on
customer service. Zappos
offers free shipping, fast delivery, and a 365-day return policy.
He even relocated his
281
292 I ,, •.• ~"'""h'' ·~---------- ------------ ·-·- -------~- -------- ·--
---
282 PART 3 FROM THE OPPORTUNITY TO THE BUSINESS
PLAN
warehouse to Kentucky to be nearer the UPS hub and to ensure
the fast delivery of me
products offered, which has recently expanded to clothing,
handbags, and accessories
The company's focus on customer service is designed to make
sure the customer has 2
quality experience from beginning to end. In addition, all
employees once hired mus-:
complete a four-week customer loyalty training program to
make sure they unde·-
stand the culture that has made the company so successful. To
ensure that the hires are
serious, Tony makes a visit during the second week and offers
anyone $2,000 if t he
would like to drop out and quit the program. Only 1 percent of
the hires have ta ke
him up on the offer. The unique culture of the company also
includes such things as
happy hours, a nap room, fully paid health insurance, and life-
related issue support
that Tony pays for out of his own pocket. His philosophy
regarding these strategies is
that only a happy employee can provide great service.
Once Zappos wins over a customer (75 percent of the customers
are repeaters), t he
company tries to ensure their continued interest by keeping
them engaged in vario us
online and social media outlets. Customers are invited to submit
reviews and to sha re
their experience with others. This not on ly enhances each
customer's loyalty but also
attracts new customers.
Although these services, both at the employee and customer
level, are costly to t he
company, Tony believes that they are crucial in maintaining a
competitive edge an d
were important in achieving the $1 billion in sales. Good
budgeting and financial plan-
ning are also significant factors in helping to reach these lofty
goals. 1
The financial plan provides the entrepreneur with a complete
picture of how much and
when funds are coming into the organization, where funds are
going, how much cash is avail-
able, and the projected financial position of the firm. It provides
the short-term basis for bud-
geting control and helps prevent one of the most common
problems for new ventures-lack of
cash. We can see from the preceding example how important it
is to understand the role of the
financial plan. Without careful financial planning, especially in
light of the costly customer
services, Zappos.com could have suffered serious cash flow
problems. The financial plan
must explain to any potential investor how the entrepreneur
plans to meet all financial obliga-
tions and maintain the venture's liquidity in order to either pay
off debt or provide a good re-
turn on investment. In general, the financial plan will need three
years of projected financial
data to satisfy any outside investors. The first year should
reflect monthly data.
This chapter discusses each of the major financial items that
should be included in the fi-
nancial plan: pro forma income statements, pro forma cash flow,
pro forma balance sheets,
and break-even analysis. As we saw in the Zappos.com example,
Internet start-ups have
some unique financial characteristics, which are included in the
discussion that follows.
OPERATING AND CAPITAL BUDGETS
Before developing the pro forma income statement, the
entrepreneur should prepare oper-
ating and capital budgets. If the entrepreneur is a sole
proprietor, then he or she is respon-
sible for the budgeting decisions . In the case of a partnership,
or where employees exist, the
'""''""'""h;p, Eighth Editioo I 293 -- ---------- ----------- --- -- ---
··------·- --- ----------+----~
CHAPTER 10 THE FINANCIAL PLAN 283
initial budgeting process may begin with one of these
individuals, depending on his or her
role in the venture. For example, a sales budget may be
prepared by a sales manager, a
manufacturing budget by the production manager, and so on.
Final determination of these
budgets will ultimately rest with the owners or entrepreneurs.
As can be seen in the following, in the preparation of the pro
forma income statement, the
entrepreneur must first develop a sales budget that is an
estimate of the expected volume of
sales by month. Methods of projecting sales are discussed next.
From the sales forecasts the
entrepreneur will then determine the cost of these sales. In a
manufacturing venture the
entrepreneur could compare the costs of producing these
internally or subcontracting them to
another manufacturer. Also included will be the estimated
ending inventory needed as a buffer
against possible fluctuations in demand and the costs of direct
labor and materials.
Table 10.1 illustrates a simple format for a production or
manufacturing budget for the
first three months of operation. This provides an important basis
for projecting cash flows
for the cost of goods produced, which includes units in
inventory. The important informa-
tion from this budget is the actual production required each
month and the inventory that is
necessary to allow for sudden changes in demand. As can be
seen, the production required
in the month of January is greater than the projected sales
because of the need to retain
l 00 units in inventory. In February the actual production will
take into consideration the in-
ventory from January as well as the desired number of units
needed in inventory for that
month. This continues for each month, with inventory needs
likely increasing as sales in-
crease. Thus, this budget reflects seasonal demand or marketing
programs that can increase
demand and inventory. The pro forma income statement will
only reflect the actual cost of
goods sold as a direct expense. Thus, in those ventures in which
high levels of inventory are
necessary or where demand fluctuates significantly because of
seasonality, this budget can
be a very valuable tool to assess cash needs.
After completing the sales budget, the entrepreneur can then
focus on operating costs. First
a list of fixed expenses (incurred regardless of sales volume)
such as rent, utilities, salaries, ad-
vertising, depreciation, and insurance should be completed.
Estimated costs for many of these
items can be ascertained from personal experience or industry
benchmarks, or through direct
contact with real estate brokers, insurance agents, and
consultants. Industry benchmarks for
preparing financial pro forma statements were discussed in the
financial plan section of
Chapter 7 (see Table 7.2 for a list of financial benchmark
sources). Anticipation of the addition
of space, new employees, and increased advertising can also be
inserted in these projections as
deemed appropriate. These variable expenses must be linked to
strategy in the business plan.
Table 10.2 provides an example of an operating budget. In this
example, we can see that
salaries increase in month 3 because of the addition of a
shipper, advertising increases because
the primary season for this product is approaching, and payroll
taxes increase because of
the additional employee. This budget, along with the
manufacturing budget illustrated in
Table 10.1, provides the basis for the pro forma statements
discussed in this chapter.
TABLE 10.1 A Sample Manufacturing Budget for First Three
Months
Jan. Feb. Mar.
Projected sales {units) 5,000 8,000 12,000
Desired ending inventory 100 200 300
Available for sale 5,100 8,200 12,300
Less: beginning inventory 0 100 200
Total production required 5,100 8,100 12, 100
294 I '"'~'~"'""";' ·--~-· ~----- ---- ·-- --·--·-- ·--· - ---··-----------
----- --------··--·· - --------·---- - -------
$ ETHICS
ARE YOU A GOOD LEADER?
You will be if you draw on key ethical princip les.
Here's how to do it, whether you're a CEO, a banker,
an entrepreneur, or anyone else in business.
I propose the following leadership guidelines for
C-level executives, investment bankers, entrepreneurs,
and everyone else whose decisions can affect the
financial well being of other people.
1. What's Good for the Gander Is Good for the
Goose.
At a time when companies are slashing their la-
bor forces and freezing salary increases, and
when some employees are being asked to take
lower-paying positions, it is deeply unethica l for
leaders to retain their sky-high compensation
and to expect enormous bonuses.
2. Know Your Product.
According to a recent three-part story in The
Wall Street Journal, the willingness of investors
to buy and sell financial products whose com-
plexity they didn't fully understand was one of
the primary catalysts of the bust.
Because money was being made in these deals,
no one thought to question what was going on
or had the strength of character to speak up
about any suspicions. However, knowing your
product isn't a nicety of doing business. It is an
ethical obligation-to your company, your
clients, and yourself.
3. Winning [at All Costs) Is for Losers.
Most of us were taught that we should treat peo-
ple the way we'd like to be treated ourselves.
However, too many business leaders have failed
to take this seriously. Instead, the guideline see ms
to be, "Get all you can by any means necessary."
4. Tell the Truth.
A leader has an ethical obligation to be honest
with stakeholders about issues that directly con-
cern them.
5. Prevent Harm.
When you can reasonably foresee that a deci-
sion is likely to hurt people and you make that
decision anyway, you're being both irrespon-
sible and stupid . For example, subprime
mortgage lenders and brokers who lend money
to people likely to default are enriching them-
selves at the expense of the rest of us, since the
federal government may be called upon for
financial rescue.
6 . Don't Ex ploit.
It is easy to take advantage of a situation for
financial gain, but doing so isn't consistent with
I TABLE 10.2 A Sample Operating Budget for Fi rst Th ree
Months ($000s)
284
Expense
Salaries
Rent
Utilities
Advertising
Selling expenses
Insurance
Payroll taxes
Depreciation
Office expenses
Tot al expenses
Jan.
$23.2
2
0.9
13.5
1
2
2.1
1.2
1.5
$47.4
Feb. Mar.
$23.2 $26.2
2 2
0.9 0.9
13.5 17
2 2
2.1 2.5
1.2 1.2
~ 1.5
$47.4 $54.3
good leadership. After Hurricane Ike hit last
year, the wholesale price of gasoline shot up,
which was nothing more than price gouging.
In the short run, companies that exploited a nat-
ural tragedy may have profited financially, but
the long-term negative consequences are real
and significant: In New York State, for example,
more than a dozen companies were fined more
than $60,000 for unfair business practices fol-
lowing Hurricane Katrina.
7. Don't Make Promises You Can't Keep ...
... and keep the promises you make. There are
rare circumstances in which we not only have a
right but an ethical obligation to break a prom-
ise, but generally speaking, we have a strong
duty to be true to our word.
8. Take Responsibility for Your Mistakes.
Transparency and accountability should be the
new buzzwords. This means, in part, that busi-
ness leaders who make mistakes should apolo-
gize to those they have let down and do what-
ever is necessary to make amends. In the wake
of the toy industry's lead-paint scare in 2007,
Mattei CEO Robert Eckert took the high road
and told a Senate subcommittee that the com-
pany failed "by not closely overseeing subcon-
tractors in China whose toys didn't meet U.S.
safety standards," and that Mattei was
working with the Consumer Product Safety
Entrepreneurship, Eighth Edition 295
Commission to ensure that these products
would be safer.
9. People, Not Profits.
Money has no intrinsic value; it is good only for
what it can get us. For the good leader, this
means that the ultimate goal in business-and
life-is not hoarding riches but making things
better for all, especially the neediest.
10. Be Kind, Not King.
The relentless quest to be No.1 can blind us to
what's really valuable in life: being a decent hu-
man being. Yes, good leaders are enthusiasti-
cally devoted to accomplishing their mission, but
this pursuit cannot be at the expense of the well
being of others.
It should be obvious by now that the above rules
apply not just to those in the financial sector but to
everyone else, too. They are, after all, based on the
five fundamental principles of ethics: Do No Harm,
Make Things Better, Respect Others, Be Fair, and Be
Loving. As Peter Drucker pointed out, it is not enough
to do things right; we must also do the right things.
The good leader today is concerned not only with get-
ting from A to B, but with deciding whether B is worth
getting to in the first place.
Source: Reprinted from February 2, 2009 issue of Business
Week by
special permission, copyright © 2009 by The McGraw-Hill
Compa-
nies, Inc., "Are You a Good Leader?" by Bruce Weinstein,
Business Week Online, p. 13.
Capital budgets are intended to provide a basis for evaluating
expenditures that will
impact the business for more than one year. For example, a
capital budget may project
expenditures for new equipment, vehicles, computers, or even a
new facility. It may also
consider evaluating the costs of make or buy decisions in
manufacturing or a comparison
of leasing, buying used, or buying new equipment. Because of
the complexity of these
decisions, which can include the computation of the cost of
capital and the anticipated
return on the investment using present value methods, it is
recommended that the entrepre-
neur enlist the assistance of an accountant.
PRO FORMA INCOME STATEMENTS
The marketing plan discussed in Chapter 8 provides an estimate
of sales for the next
12 months. Since sales are the major source of revenue and
since other operational activi-
ties and expenses relate to sales volume, it is usually the first
item that must be defined.
Table 10.3 summarizes all the profit data during the first year of
operations for
MPP Plastics. This company makes plastic moldings for such
customers as hard goods
285
296 I Eo<repreooo•h;p --------t--------- ···-· ---- ·-------------·-
·-----·-- ·------------ ----------------.,jH
286 PART 3 FROM THE OPPORTUNITY TO THE BUSINESS
PLAN
TABLE 10.3 MPP Plastics Inc., Pro Forma Income Statement,
First Year by Month ($000s)
Jan. Feb. Mar. Apr. May June July Aug. Sept. Oct. Nov. Dec.
Totals
Sales 20.0 32.0 48.0 70.0 90.0 100.0 100.0 100.0 80.0 80.0
120.0 130.0 970.0
Less: Cost of
goods sold 10.0 16.0 24.0 35.0 45.0 50.0 50.0 50.0 40.0 40.0
60.0 65.0 485.0
Gross profit 10.0 16.0 24.0 35.0 45.0 50.0 50.0 50.0 40.0 40.0
60.0 65.0 485.0
Operating
expenses
Salaries* 23.2 23.2 26.2 26.2 26.2 26.2 26.2 26.2 26.2 26.2 26.2
26.2 308.4
Rent 2.0 2.0 2.0 2.0 2.0 2.0 2.0 2.0 2.0 2.0 2.0 2.0 24.0
Utilities 0.9 0.9 0.9 0.8 0.8 0.8 0.9 0.9 0.9 0.8 0.8 0.9 10.3
Advertising 13.5 13.5 17.0 17.0 17.0 17.0 14.0 14.0 14.0 21.ot
17.0 17.0 192.0
Sales expenses 1.0 1.0 1.0 1.0 1.0 1.0 1.0 1.0 1.0 1.0 1.0 1.0
12.0
Insurance 2.0 2.0 2.0 2.0 2.0 2.0 2.0 2.0 2.0 2.0 2.0 2.0 24.0
Payroll taxes 2.1 2.1 2.5 2.5 2.5 2.5 2.5 2.5 2.5 2.5 2.5 2.5 29.2
Depreciation* 1.2 1.2 1.2 1.2 1.2 1.2 1.2 1.2 1.2 1.2 1.2 1.2 14.4
Office expenses ~ 1.5 1.5 1.7 1& 2.0 2.0 2.0 1& 1& 2.2 2.2 22.0
Total operating
expenses 47.4 47.4 54.3 54.4 54.5 54.7 51.8 51.8 51.6 58.5 54.9
55.0 636.3
Gross profit (37.4) (31.4) (30.3) (19.4) (9.5) (4.7) (1.8) (1 .8)
(11.6) (18.5) 5.1 10.0 (151.3)
*Added shipper in month 3.
tTrade show
*Plant and equipment of $72,000 depreciated straight line for
five years.
pro forma income
Projected net profit
calculated from projected
revenue minus projected
costs and expenses
manufacturers, toy manufacturers, and appliance manufacturers.
As can be seen from the
pro forma income statement in Table 10.3, the company begins
to earn a profit in the
eleventh month. Cost of goods sold remains consistent at 50
percent of sales revenue.
In preparation of the pro forma income statement, sales by
month must be calculated
first. Marketing research, industry sales, and some trial
experience might provide the basis
for these figures. Forecasting techniques such as survey of
buyers' intentions, composite of
sales force opinions, expert opinions, or time series may be
used to project sales.Z It may
also be possible to find financial data on similar start-ups to
assist with these projections .
As would be expected, it will take a while for any new venture
to build up sales. The costs
for achieving these increases can be disproportionately higher
in some months, depending
on the given situation in any particular period.
Sales revenue for an Internet start-up is often more difficult to
project since extensive
advertising will be necessary to attract customers to the Web
site. For example, a giftware
Internet company can anticipate no sales in the first few months
until awareness of the Web
site has been created. Heavy advertising expenditures
(discussed subsequently) also will be
incurred to create this awareness. Given existing data on the
number of "hits" by a similar
type of Web site, a giftware Internet start-up could project the
number of average hits ex-
pected per day or month. From the number of hits, it is possible
to project the number of
consumers who will actually buy products from the Web site
and the average dollar amount
per transaction. Using a reasonable percentage of these "hits"
times the average transaction
will provide an estimate of sales revenue for the Internet start-
up.
The pro forma income statements also provide projections of all
operating expenses for
each of the months during the first year. As discussed earlier
and illustrated in Table 10.2,
'""'P~"'""hip, Hghth Edttloo I 297
- ---------·------·----·--- ----------- -----·---------------~---~--
CHAPTER 10 THE FINANCIAL PLAN 287
each of the expenses should be listed and carefully assessed to
make sure that any increases
in expenses are added in the appropriate month. 3 For example,
selling expenses such as
travel, commissions, and entertainment should be expected to
increase somewhat as terri-
tories are expanded and as new salespeople or representatives
are hired by the firm. Selling
expenses as a percentage of sales also may be expected to be
higher initially since more
sales calls will have to be made to generate each sale,
particularly when the firm is an un-
known. The cost of goods sold expense can be determined either
by directly computing the
variable cost of producing a unit times the number of units sold
or by using an industry
standard percentage of sales. For example, for a restaurant, the
National Restaurant Asso-
ciation or Food Marketing Institute publishes standard cost of
goods as a percentage of sales.
These percentages are determined from members and studies
completed on the restaurant
industry. Other industries also publish standard cost ratios,
which can be found in sources
such as those listed in Table 7 .2 . Trade associations and trade
magazines will also often
quote these ratios in industry newsletters or trade articles .
Salaries and wages for the company should reflect the number
of personnel employed
as well as their role in the organization (see the organization
plan in Chapter 9) . As new
personnel are hired to support the increased business, the costs
will need to be included
in the pro forma statement. In March, for example, a shipper is
added to the staff. Other
increases in salaries and wages may also reflect raises in salary.
The entrepreneur should also consider increasing selling
expenses as sales increase, ad-
justing taxes because of the addition of new personnel or raises
in salary, increasing office
expenses relative to the increase in sales, and modifying the
advertising budget as a result
of seasonality or simply because in the early months of start-up
the budget may need to be
higher to increase visibility. These adjustments actually occur
in our MPP Plastics example
(Table 10.3) and are reflected in the month-by-month pro forma
income statement for year 1.
Any noteworthy changes that are made in the pro forma income
statement are also labeled,
with explanations provided.
In addition to the monthly pro forma income statement for the
first year, projections
should be made for years 2 and 3. Generally, investors prefer to
see three years of income
projections . Year 1 totals have already been calculated in Table
10.3 . Table 10.4 illustrates
the yearly totals of income statement items for each of the three
years. Calculation of the
percent of sales of each of the expense items for year 1 can be
used by the entrepreneur as
a guide for determining projected sales and expenses for year 2;
those percentages then can
be considered in making the projections for year 3. In addition,
the calculation of percent
of sales for each year is useful as a means of financial control
so that the entrepreneur can
ascertain whether any costs are too high relative to sales
revenue. In year 3, the firm expects
to significantly increase its profits as compared with the frrst
and second years. In some in-
stances, the entrepreneur may find that the new venture does not
begin to earn a profit un-
til sometime in year 2 or 3. This often depends on the nature of
the business and start-up
costs. For example, a service-oriented business may take less
time to reach a profitable
stage than a high-tech company or one that requires a large
investment in capital goods and
equipment, which will take longer to recover.
In the pro forma statements for MPP Plastics (Tables 10.3 and
10.4), we can see that the
venture begins to earn a profit in the eleventh month of year 1.
In the second year, the company
does not need to spend as much money on advertising and, with
the sales increase, shows a
modest profit of $16,300. However, in year 3 we see that the
venture adds an additional em-
ployee and also incurs a 26 percent increase in sales, resulting
in a net profit of$127,900.
In projecting the operating expenses for years 2 and 3, it is
helpful to frrst look at those
expenses that will likely remain stable over time. Items like
depreciation, utilities, rent, in-
surance, and interest are likely to remain steady unless new
equipment or additional space
is purchased. Some utility expenses such as heat and power can
be computed by using
I
298 j Entrepreneurship
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288 PART 3 FROM THE OPPORTUNITY TO THE BUSINESS
PLAN
TABLE 10.4 MPP Plastics Inc., Pro Forma Income Statement,
Three-Year I Summary ($000s)
Percent Year 1 Percent Year 2 Percent Year 3
Sales 100.0 970 .0 100.0 1,264.0 100.0 1,596.0
Less: Cost of
goods sold 50.0 485 .0 50.0 632.0 50.0 798.0
Gross profit 50.0 485.0 50.0 632.0 50.0 798.0
Operating expenses
Salaries 31.8 308.4 24.4 308.4 21.8 348.4
Rent 2.5 24.0 1.9 24.0 1.5 24.0
Utilities 1.1 10.3 0.8 10.3 0.7 10.3
Advertising 19.8 192.0 13.5 170.0 11.3 180.0
Sales expenses 1.2 12.0 1.0 12.5 0.8 13.5
Insurance 2.4 24.0 1.9 24.0 1.5 24.0
Payroll & misc. taxes 3.0 29.2 2.3 29.2 2.0 32.0
Depreciat ion 1.5 14.4 1.1 14.4 0.9 14.4
Office expenses 2.3 22.0 ___1.,§ ___112 _1.2 ~
Total operating
expenses 65.6 636.3 48 .7 615.3 42 .0 670.1
Gross profit (loss) (15.6) (151.3) 1.3 16.3* 8.0 127.9*
Taxes 0.0 __Q,Q .......QJ1 _____Q,.Q .......QJ1 0.0
Net profit (15.6) (151.3) 1.3 16.3 8.0 127.9
*No taxes are incurred in profitable years 2 and 3 because of
the carryover of losses in year 1.
industry standard costs per square foot of space that is utilized
by the new venture. Selling
expenses, advertising, salaries and wages, and taxes may be
represented as a percentage of
the projected net sales. When calculating the projected
operating expenses, it is most im-
portant to be conservative for initial planning purposes. A
reasonable profit that is earned
with conservative estimates lends credibility to the potential
success of the new venture.
For the Internet start-up, capital budgeting and operating
expenses will tend to be consumed
by equipment purchasing or leasing, inventory, and advertising
expenses. For example, the gift-
ware Internet company introduced earlier would need to
purchase or lease an extensive amount
of computer equipment to accommodate the potential buyers
from the Web site. Inventory
costs would be based on the projected sales revenue just as
would be the case for any retail
store. Advertising costs, however, would need to be extensive to
create awareness for the gift-
ware Web site. These expenses would typically involve a
selection of search engines such as
Yahoo!, Lycos, MSN, and Google; links from the Web sites of
magazines such as Woman 's
Day, Family Circle, and Better Homes and Gardens; and
extensive media advertising in maga-
zines, television, radio, and print-all selected because of their
link to the target market.
PRO FORMA CASH FLOW
Cash flow is not the same as profit. Profit is the result of
subtracting expenses from sales ,
whereas cash flow results from the difference between actual
cash receipts and cash pay-
ments. Cash flows only when actual payments are received or
made. Sales may not be re-
garded as cash because a sale may be incurred but payment may
not be made for 30 days. In
I
I
Entrepreneurship, Eighth Edition I 299
- - --·· ··--·--·- ---·- ---------,-- --
CHAPTER 10 THE FINANCIAL PLAN 289
addition, not all bills are paid immediately. On the other hand,
cash payments to reduce the
principal on a loan do not constitute a business expense but do
constitute a reduction of cash.
Also, depreciation on capital assets is an expense, which
reduces profits, not a cash outlay.
For an Internet start-up such as our giftware company discussed
earlier, the sales trans-
action would involve the use of a credit card in which a
percentage of the sale would be
paid as a fee to the credit card company. This is usually
between 1 and 3 percent depend-
ing on the credit card. Thus, for each sale only 97 to 99 percent
of the revenue would be net
revenue because of this fee.
As stated at the beginning of this chapter, one of the major
problems that new ventures
face is cash flow. On many occasions, profitable firms fail
because of lack of cash. Thus,
using profit as a measure of success for a new venture may be
deceiving if there is a signif-
icant negative cash flow.
For strict accounting purposes there are two standard methods
used to project cash flow,
the indirect and the direct method. The most popular of these is
the indirect method, which
is illustrated in Table 10.5. In this method the objective is not
to repeat what is in the in-
come statement but to understand there are some adjustments
that need to be made to the
net income based on the fact that actual cash may or may not
have actually been received
or disbursed. For example, a sales transaction of $1,000 may be
included in net income, but
if the amount has not yet been paid, no cash has been received.
Thus, for cash flow pur-
poses there is no cash available from the sales transaction. For
simplification and internal
monitoring of cash flow purposes, many entrepreneurs prefer a
simple determination of
cash in less cash out. This method provides a fast indication of
the cash position of the new
venture at a point in time and is sometimes easier to understand.
It is important for the entrepreneur to make monthly projections
of cash like the monthly
projections made for profits. The numbers in the cash flow
projections are constituted from
TABLE 10.5 Statement of Cash Flows: The Indirect Method
Cash Flow from Operating Activities ( + or - Reflects Addition
or Subtraction from Net Income)
Net income
Adjustments to net income:
Noncash nonoperating items
+ depreciation and amortization
Cash provided by changes in current assets or liabilities:
Increase(+) or decrease(-) in accounts receivable
Increase(+) or decrease(-) in inventory
Increase(+) or decrease(-) in prepaid expenses
Increase(+) or decrease(-) in accounts payable
et cash provided by operating activities
cash Flow from Other Activities
Capital expenditures(-)
Payments of debt (-)
Dividends paid (-)
Sale of stock(+)
et cash provided by other activities
crease (Decrease) in Cash
XXX
XXX
XXX
XXX
XXX
XXX
XX, XXX
(XXX)
(XXX)
(XXX)
XXX
(XXX)
XXX
I
300 I Entrepreneurship ------·-.... -'-"-"··---- ·r· --- -~--- - ----- -
---------- -~-------- ---- ·- --- ------- ------- -------------·-- -------·-
- --- -- --~-.,--- -- ----- ----
AS SEEN IN BUSINESSWEEK
PROVIDE ADVICE TO AN ENTREPRENEUR ABOUT
SOLVING THEIR
CASH-FLOW PROBLEM TO STAY IN BUSINESS
Hot & Cold Inc., a plumbing and heating supply com-
pany in the heart of Virginia's Shenandoah Valley, is
headed for the slaughterhouse. As the housing boom
grew, so did sales, from $7 million a year to $14 mil-
lion over four years. But as the company expanded,
its problems multiplied, and no amount of sales could
cover the warts. As the economy faltered and poor
management continued, revenue started dropping
by more than $2 million a year.
Crunching the numbers over the past five years
shows lost opportunity and bad financial manage-
ment have cost the company about $5 million in prof-
its. Overtime alone is about $250,000 a year. Today
Hot & Cold is at $6 million in sales and is running at a
loss in excess of $1 million . The bank is nervous, and
ready to pull the plug on its line of credit. The steady
supply of new business has dried up, and the three
owners' lives are on the line. The old cash cow is
chopped meat.
To keep the company alive, they've mortgaged their
homes, maxed out their credit cards at usurious interest
rates, and cashed in their 401 (k)s. Worker morale is
low, and employees are phoning it in because they are
convinced they'll be out of a job tomorrow. As a result,
the few remaining clients are unhappy, and threaten-
ing to take their business elsewhere.
SOLUTION: CONTROL, CONTROL,
CONTROL
The owners of Hot & Cold have three choices: Walk
away at great personal financial ruin; hope for a big
client to fly to their rescue and help them pay off
their huge debt; or take control of their own busi-
ness. They're teetering on the verge of bankruptcy,
but it's not too late.
The three guys who took over from the family
who founded Hot & Cold have no training as man-
agers. These are hard-working, talented contractors
and engineers with great knowledge of how to carry
plumbing and installation projects to completion.
But, for most of their careers, they worked for some-
body else.
First they need to sit down with each departmen
head and develop an adopting plan for cash manage-
ment. They need to be clear in their instructions, and
forceful in their insistence that there will be dire con-
sequences for failure to comply. Hold departme n
meetings at 8 a.m. on Monday, issue marching orde rs,
then meet again on Friday at 6 p.m. to see what did
and did not get done. Every job needs to be moni-
tored by microscope from start to finish.
It'll hurt. Hot & Cold requires drastic internal over-
haul, including deep cuts in operating costs. They
can't be "tepid" about this. At least 20% of thei r
workforce of 50 will have to be fired. This business
needs to get serious about collecting the cash that
clients owe them, even if they have to take a hit by
offering cash discounts or accepting partial payment
just to bring the money in.
I also recommend that they meet face to face with
their banker. If they've followed my advice so fa r,
they will be able to point to the cost measures al-
ready in place and forestall foreclosure on their loan. *
ADVICE TO AN ENTREPRENEUR
An entrepreneur friend saw the above article and has
asked you for some advice:
1. My receivables are averaging about 75 days.
Should I be concerned that this will affect my
cash flow?
2. What can I do to get faster payments on my
billing?
3. My business is profitable, but I seem to always
run short of cash at the end of each month?
Why is that?
*Source: Reprinted from July 24, 2009 issue of Business Week
by
special permission, copyright© 2009 by The McGraw-Hill
Compa-
nies, Inc., www.businessweek.com, "Solve Your Cash-Flow
Problem
to Stay in Business," by George Cloutier with Samantha
Marshall.
the pro forma income statement with modifications made to
account for the expected tim-
ing of the changes in cash. If disbursements are greater than
receipts in any time period, the
entrepreneur must either borrow funds or have cash in a bank
account to cover the higher
disbursements. Large positive cash flows in any time period
may need to be invested in
short-term sources or deposited in a bank to cover future time
periods when disbursements
290
I
-·-----~----~---------------- ------------------------------------ _
:""''''"'"''""': E;ghth_E<J;tlo"_ t _;3_0 1 __
pro forma cash flow
Projected cash available
calculated from projected
cash accumulations
minus projected cash
disbursements
CHAPTER 10 THE FINANCIAL PLAN 291
are greater than receipts. Usually the ftrst few months of the
start-up will require external
cash (debt) to cover the cash outlays. As the business succeeds
and cash receipts accumu-
late, the entrepreneur can support negative cash periods.
Table 10.6 illustrates the pro forma cash flow over the fust 12
months for MPP Plastics.
As can be seen, there is a negative cash flow based on receipts
less disbursements for the fust
11 months of operation. The likelihood of incurring negative
cash flows is very high for any
new venture, but the amount and length of time before cash
flows become positive will vary,
depending on the nature of the business. In Chapter 13 we
discuss how the entrepreneur can
manage cash flow in the early years of a new venture. For this
chapter, we will focus on
how to project cash flow before the venture is launched.
The most difficult problem with projecting cash flows is
determining the exact monthly
receipts and disbursements. Some assumptions are necessary
and should be conservative so
that enough funds can be maintained to cover the negative cash
months. In this fum, it is antic-
ipated that 60 percent of each month's sales will be received in
cash with the remaining 40 per-
cent paid in the subsequent month. Thus, in February we can see
that the cash receipts from
sales totaled $27,200. This resulted from cash sales in February
of 60 percent of $32,000, or
$19,200, plus the 40 percent of sales that occurred in January
(.40 X $20,000 = $8,000) but
was not paid until February, thus resulting in the total cash
received in February of $27,200.
This process continues throughout the remaining months in year
1.
Similar assumptions are made for the cost of goods
disbursement. It is assumed in our
example that 80 percent of the cost of goods is paid in the
month that it is incurred, with the
TABLE 10.6 MPP Plastics Inc., Pro Forma Cash Flow, First
Year by Month ($000s)
Jan. Feb. Mar. Apr. May June July Aug. Sept. Oct. Nov. Dec.
Receipts
Sales 12.0 27.2 41.6 61.2 82.0 96.0 100.0 100.0 88.0 80.0 104.0
126.0
Disbursements
Equipment purchase 72.0
Cost of goods 8.0 14.8 22.4 37.6 43.0 49.0 50.0 50.0 42.0 40.0
56.0 60.0
Salaries 23.2 23.2 26.2 26.2 26.2 26.2 26.2 26.2 26.2 26.2 26.2
26.2
Rent 2.0 2.0 2.0 2.0 2.0 2.0 2.0 2.0 2.0 2.0 2.0 2.0
Utilities 0.9 0.9 0.9 0.8 0.8 0.8 0.9 0.9 0.9 0.8 0.8 0.9
Advertising 13.5 13.5 17.0 17.0 17.0 17.0 14.0 14.0 14.0 21.0
17.0 17.0
Sales expense 1.0 1.0 1.0 1.0 1.0 1.0 1.0 1.0 1.0 1.0 1.0 1.0
Insurance 2.0 2.0 2.0 2.0 2.0 2.0 2.0 2.0 2.0 2.0 2.0 2.0
Payroll & misc. taxes 2.1 2.1 2.5 2.5 2.5 2.5 2.5 2.5 2.5 2.5 2.5
2.5
Office expenses 1.5 1.5 1.5 1.7 1.8 2.0 2.0 2.0 1.8 1.8 2.2 2.2
Inventory* 0.2 0.4 0.6 ____li 0.8 0.8 1.0 ____1Q 1.0 1.0
____11 1.2
Total disbursements 126.4 61.4 76.1 91.4 97.1 103.3 101.6
101.6 93.4 98.3 110.9 115.0
Cash flow (114.4} (34.2) (34.5) (30.2) (15.1) (7.3) (1.6) (1.6)
(5.4) (18.3) (6.9} 11.0
Beginning balancet 300.0 185.6 151 .4 116.9 86.7 71.6 64.3
62.7 61.1 55.7 37.4 30.5
Ending balance 185.6 151.4 116.9 86.7 71.6 64.3 62.7 61.1 55.7
37.4 30.5 41.5
*Inventory is valued at cost or average of $2.00/unit.
tTirree founders put up $!00,000 each for working capital
through the first three years. After the third year the venture
will need debt or equity financing for
expansion.
302 I '"'"P""'""h;p --- --------+ ---- -- -------- ----··--- -- -·- -----
292 PART 3 FROM THE OPPORTUNITY TO THE BUSINESS
PLAN
pro forma balance sheet
Summarizes the projected
assets , liabilities, and net
worth of the new venture
assets Items that are
owned or available to
be used in the venture
operations
remainder paid in the following month. Thus, referring back to
Table 10.3, we can note that
in February the actual cost of goods was $16,000. However, we
actually pay only 80 percen·
of this in the month incurred-but we also pay 20 percent of the
cost of goods sold thar
is still due from January. Thus, the actual cost of goods cash
outflow in February is
.8 X $16,000 + .2 X $10,000, or a total of $14,800.
Using conservative estimates, cash flows can be determined for
each month. These cash
flow projections assist the entrepreneur in determining how
much money he or she will
need to raise to meet the cash demands of the venture. In our
example, the venture stans
with a total of $300,000, or $100,000 from each of the three
founders. We can see that by
the twelfth month, the venture begins to turn a positive cash
flow from operations, still
leaving enough cash available ($41,500) should the projections
fall short of expectations .
If the entrepreneurs in our example had to use debt for the start-
up, then they would need
to show the interest payments in the income statement as an
operating expense and indicate
the principal payments to the bank as a cash disbursement, not
as an operating expense.
This issue often creates cash flow problems for entrepreneurs
when they do not realize thar
debt is a cash disbursement only and that interest is an
operating expense.
It is most important for the entrepreneur to remember that the
pro forma cash flow, like
the income statement, is based on best estimates. A start-up
venture in a weak economy
may find it necessary to revise cash flow projections frequently
to ensure that their accu-
racy will protect the firm from any impending disaster. The
estimates or projections should
include any assumptions so that potential investors will
understand how and from where the
numbers were generated.4
In the case of both the pro forma income statement and the pro
forma cash flow, it is
sometimes useful to provide several scenarios, each based on
different levels of success of
the business. These scenarios and projections not only serve the
purpose of generating pro
forma income and cash flow statements but, more importantly,
familiarize the entrepreneur
with the factors affecting the operations .
PRO FORMA BALANCE SHEET
The entrepreneur should also prepare a projected balance sheet
depicting the condition of
tlre /Ju:tirress at t.he end of the frrst year. The balance sheet
wiU require the use of the pro
forma income and cash flow statements to help justify some of
the figures. 5
The pro forma balance sheet reflects the position of the business
at the end of the first
year. It summarizes the assets, liabilities, and net worth of the
entrepreneurs.
Every business transaction affects the balance sheet, but
because of the time and
expense, as well as need, it is common to prepare balance sheets
at periodic intervals
(i.e. , quarterly or annually). Thus, the balance sheet is a picture
of the business at a certain
moment in time and does not cover a period of time.
Table 10.7 depicts the balance sheet for MPP Plastics. As can
be seen, the total assets
equal the sum of the liabilities and owners ' equity. Each of the
categories is explained here:
• Assets. These represent everything of value that is owned by
the business. Value is not
necessarily meant to imply the cost of replacement or what its
market value would
be but is the actual cost or amount expended for the asset. The
assets are categorized
as current or fixed. Current assets include cash and anything
else that is expected to be
converted into cash or consumed in the operation of the
business during a period of
one year or less. Fixed assets are those that are tangible and
will be used over a long
period of time . These current assets are often dominated by
receivables or money that
is owed to the new venture from customers. Management of
these receivables is
Entrepreneurship, Eighth Edition 303
CHAPTER 10 THE FINANCIAL PLAN 293
TABLE 10.7 MPP Plastics Inc., Pro Forma Balance Sheet, End
of First
Year ($000s)
Assets
Current assets
Cash $41.5
Accounts receivable 52.0
Inventory 1.2
Total current assets $ 94.7
Fixed assets
Equipment 72.0
Less depreciation 14.4
Total fixed assets 57.6
Total assets $152.3
Liabilities and Owners' Equity
Current liabilities
Accounts payable $13.0
Total liabilities $ 13.6
Owners' equity
K. Peters 100.0
C. Peters 100.0
J. Welch 100.0
Retained earnings (160.7)
Total owners' equity 148.7
Total liabilities and owners' equity $152.3
important to the cash flow of the business since the longer it
takes for customers to pay
their bills, the more stress is placed on the cash needs of the
venture. A more detailed
discussion of the management of receivables is presented in
Chapter 13.
liabilities Money that is • Liabilities. These accounts represent
everything owed to creditors . Some of these
owed to creditors amounts may be due within a year (current
liabilities), and others may be long-term
debts . There are no long-term liabilities in our MPP Plastics
example because the
venture used funds from the founders to start the business.
However, should the
entrepreneurs need to borrow money from a bank for the future
purchase of equip-
ment or for additional growth capital, the balance sheet would
show long-term lia-
bilities in the form of a note payable equal to the principal
amount borrowed. As
stated earlier, any interest on this note would appear as an
expense in the income
statement, and the payment of any principal would be shown in
the cash flow state-
ment. Subsequent end-of-year balance sheets would show only
the remaining
amount of principal due on the note payable. Although prompt
payment of what is
owed (payables) establishes good credit ratings and a good
relationship with suppli-
ers, it is often necessary to delay payments of bills to more
effectively manage cash
flow. Ideally, any business owner wants bills to be paid on time
by suppliers so that
he or she can pay any bills owed on time. Unfortunately, during
recessions , many
-~- } 0!' __ ~ _ _'"'~-"""""'h"'--------- ------------------------------
--------------------------- <iiH
294 PART 3 FROM THE OPPORTUNITY TO THE BUSINESS
PLAN
owner equity The
amount owners have
invested and/or retained
from the venture
operations
breakeven Volume of
sales where the venture
neither makes a profit
nor incurs a loss
firms hold back payment of their bills to better manage cash
flow. The problem
with this strategy is that while the entrepreneur may think that
slower payment of
bills will generate better cash flow, he or she may also find that
customers are think-
ing the same thing, with the result that no one gains any cash
advantage. More discus-
sion of this issue is also included in Chapter 13.
• Owner equity. This amount represents the excess of all assets
over all liabilities. It
represents the net worth of the business. The $300,000 that was
invested into the
business by MPP Plastics' three entrepreneurs is included in the
owners' equity or net
worth section of the balance sheet. Any profit from the business
will also be included
in the net worth as retained earnings. In our MPP Plastics
example, retained earnings
is negative, based on the net loss incurred in year 1. Thus,
revenue increases assets
and owners' equity, and expenses decrease owners' equity and
either increase liabili-
ties or decrease assets.
BREAK- EVEN ANALYSIS
In the initial stages of the new venture, it is helpful for the
entrepreneur to know when a
profit may be achieved. This will provide further insight into
the financial potential for the
start-up business. Break-even analysis is a useful technique for
determining how many
units must be sold or how much sales volume must be achieved
to break even.
We already know from the projections in Table 10.3 that MPP
Plastics will begin to earn
a profit in the eleventh month. However, this is not the break-
even point since the firm has
obligations for the remainder of the year that must be met,
regardless of the number of units
sold. These obligations, or fixed costs, must be covered by sales
volume for a company to
break even. Thus, breakeven is that volume of sales at which the
business will neither make
a profit nor incur a loss.
The break-even sales point indicates to the entrepreneur the
volume of sales needed to
cover total variable and fixed expenses. Sales in excess of the
break-even point will result
in a profit as long as the selling price remains above the costs
necessary to produce each
unit (variable cost).6
The break-even formula is derived in Table 10.8 and is given
as:
B/E(Q)= TFC
SP- VC/Unit (marginal contribution)
where B/E(Q) =break-even quantity
TFC = total fixed costs
SP = selling price
VC /Unit = variable costs per unit
As long as the selling price is greater than the variable costs per
unit, some contribution can
be made to cover fixed costs. Eventually, these contributions
will be sufficient to pay all
fixed costs, at which point the firm has reached breakeven.
The major weakness in calculating the breakeven lies in
determining whether a cost is
fixed or variable. For new ventures these determinations will
require some judgment. How-
ever, it is reasonable to regard costs such as depreciation,
salaries and wages, rent, and in-
surance as fixed. Materials, selling expenses such as
commissions, and direct labor are
most likely to be variable costs. The variable costs per unit
usually can be determined by
allocating the direct labor, materials, and other expenses that
are incurred with the produc-
tion of a single unit.
'"'"'""'""h;p, E;ghth Ed;Uoo I 305 ------~------------------------ ---
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CHAPTER 10 THE FINANCIAL PLAN 295
TABLE 10.8 Determining the Break-Even Formula
By definition, breakeven is
where Total Revenue (TR)
Also by definition:
(TR)
and (TC)
Thus: SP X Q = TFC + TVC
Where TVC
Thus SP X Q = TFC + (VC/Unit X Q)
(SP X Q)- (VC/Unit X Q)
Q (SP - VC/Unit)
Finally, Breakeven(Q)
= Total Costs (TC)
=Selling Price (SP) x Quantity (Q)
=Total Fixed Costs (TFC}* +Total Variable Costs (TVC)t
= Variable Costs/Unit (VC/Unit)* X Quantity (Q)
= TFC
= TFC
TFC
SP- VC/Unit
*Fixed costs are those costs that, without change in present
productive capacity, are not affected by changes in volume of
output.
!Variable costs are those that are affected in total by changes in
volume of output.
*The variable costs per unit is all those costs attributable to
producing one unit. This cost is constant within defined ranges
of
production .
Recall that in our MPP Plastics example the venture produces
plastic molded parts
for the toy industry and hard goods and appliance
manufacturers. Since the company is
likely to be selling a large volume of these parts at various
prices, it is necessary to
make an assumption regarding the average selling price based
on production and sales
revenue. The entrepreneurs determine that the average selling
price of all these compo-
nents is $4.00/unit. From the pro forma income statement (Table
10.4), we see that fixed
costs in year 1 are $636,300. We also know from our example
that cost of goods sold is
50 percent of sales revenue, so we can assume a variable cost
per unit of $2.00. Using
these calculations we can then determine the venture's break-
even point (B/E) in units
as follows:
TFC
B/E=-----
SP- VC/Unit
$636,300
$4.00 - $2.00
$636,300
$2.00
= 318,150 units
Any units beyond the 318,150 that are sold by the venture will
result in a profit of $2.00 per
unit. Sales below this number will result in a loss for the
company. In cases where the firm
produces more than one product and it is feasible to allocate
fixed costs to each product,
then it is possible to calculate a break-even point for each
product. Fixed costs are deter-
mined by weighting the costs as a function of the sales
projections for each product. For ex-
ample, if it is assumed that 40 percent of the sales are for
product X, then 40 percent of
fixed costs should be allocated to that product.
In our MPP Plastics example, the large number of different
products and the size lots of
customer purchases prohibit any individual product break-even
calculation. In this case we
estimate the average selling price of all components for use in
our calculations.
30~-~ Entrepreneurship
296 PART 3 FROM THE OPPORTUNITY TO THE BUSINESS
PLAN
pro forma sources a11d
applicatio11s offtmds
Summarizes all the
projected sources of
funds available to the
venture and how these
funds will be disbursed
FIGURE 10.1 Graphic Illustration of Breakeven
$ ooos
1,500
1,400
1,300
1,200
1,100
1,000
900
800
700
.....-
!-' FC
600
500
400
300
200
100
100 200 300
Units (OOOs)
400 500
One of the unique aspects of breakeven is that it can be
graphically displayed, as in
Figure 10.1. In addition, the entrepreneur can try different
states of nature (e.g., different
selling prices, different fixed costs and/or variable costs) to
ascertain the impact on
breakeven and subsequent profits.
PRO FORMA SOURCES AND APPLICATIONS OF FUNDS
The pro forma sources and applications of funds statement
illustrates the disposition of
earnings from operations and from other financing. Its purpose
is to show how net income
and financing were used to increase assets or to pay off debt.
It is often difficult for the entrepreneur to understand how the
net income for the year
was disposed of and the effect of the movement of cash through
the business. Questions often
asked are, Where did the cash come from? How was the cash
used? and What happened
to asset items during the period?
Table 10.9 shows the pro forma sources and applications of
funds for MPP Plastics
Inc. after the first year of operation. Many of the funds were
obtained from personal
funds or loans. Since at the end of the first year a profit was
earned, it too would be
added to the sources of funds. Depreciation is added back
because it does not represent
'""'P""'""hip, Eigh<h Editioo I 307
-- ----- -·-- -- . -- ·- ~-- ~~
AS SEEN IN BUSINESSWEEK
ELEVATOR PITCH FOR BEER CHIPS
When Brett Stern sees a problem, he fixes it. A life-
long tinkerer, the 50-year-o ld inventor used his ex-
pertise in industrial design to market snack foods.
Unable to find a beer-flavored potato chip, Stern
w hipped up his own batch. Within two years, he
w as shipping packages of aptly named Beer Chips,
w hich retail from $1.39 to $3 .60, to Whole Foods
(WFMI), SuperValu (SVU), and Publix grocery stores.
Stern used $11,200 of his own money to launch the
Portland (Ore.) company. He says he generated
$500,000 in revenue in 2007 and $1.3 mi Ilion in
2008. He claims a profit margin of 11 %, which he
cr edits to his virtual business model: He outsources
everything but the creativity. Controlling only the
d esign and direction of the product, he relies on
ot hers to manufacture and distribute it. That keeps
is overhead low: His only employees-a book-
Keeper and a marketer-both work part time from a
garage. Stern, who's known to carry chip samples in
his car and give them to strangers, also keeps his eye
on the big picture . He hopes to create enough de-
mand for Beer Chips, with such new flavors as mar-
garita and Bloody Mary, that a snack-food company
will purchase it.*
A business associate has asked you to look for in-
teresting investment opportunities in the snack-food
market. He is willing to pay you a finder's fee if you
provide a good investment opportunity. After learn-
ing about this start-up, you need to decide whether
to introduct Brett to your business associate. What
would you do? Why would this be a good long-term
investment, and what would be the risks?
*Source: Reprinted from June 9, 2009 issue of Business Week
by special
permission, copyright© 2009 by The McGraw-Hill Companies,
Inc.,
"America's Most Promising Startups: Beer Chips." by Emily
Schmitt,
posted on June 9, 2009, www.businessweek.com/smallbiz/
an out-of-pocket expense. Thus, typical sources of funds are
from operations, new invest-
ments, long-term borrowing, and sale of assets . The major uses
or applications of funds
are to increase assets, retire long-term liabilities, reduce owner
or stockholders' equity,
and pay dividends. The sources and applications of funds
statement emphasizes the inter-
relationship of these items to working capital. The statement
helps the entrepreneur as
well as investors to better understand the financial well-being of
the company as well as
the effectiveness of the financial management policies of the
company.
TABLE 10.9 MPP Plastics Inc., Pro Forma Sources and
Applications of
Funds, End of First Year
Source of funds
Personal funds of founders $300,000
Net income (loss) from operations (151,300)
Add depreciation 14,400
Total funds provided $163,100
Application of funds
Purchase of equipment $ 72,000
Inventory 1,200
Total funds expended 73,200
Net increase in working capital 89,900
$163,100
297
308 Entrepreneurship ,. __ _
298 PART 3 FROM THE OPPORTUNITY TO THE BUSINESS
PLAN
IN REVIEW
SUMMARY
SOFTWARE PACKAGES
There are a number of financial software packages available for
the entrepreneur that can
track financial data and generate any important financial
statement. For purposes of com-
pleting the pro forma statements, at least in the business
planning stage, it is probably eas-
iest to use a spreadsheet program, since numbers may change
often as the entrepreneur
begins to develop budgets for the pro forma statements.
Microsoft Excel is the most widely
used spreadsheet software and is available in Macintosh and PC
formats.
The value of using a spreadsheet in the start-up phase for
financial projections is simply be-
ing able to present different scenarios and assess their impact
on the pro forma statements. It
helps to answer such questions as, What would be the effect of a
price decrease of 10 percent
on my pro forma income statement? What would be the impact
of an increase of 10 percent in
operating expenses? and How would the lease versus purchase
of equipment affect my cash
flow? This type of analysis, using the computer spreadsheet
software, will provide a quick
assessment of the likely financial projections given different
scenarios.
It is recommended in the start-up stage, where the venture is
very small and limited in
time and resources, that the software selected be very simple
and easy to use. The entrepre-
neur will need software to maintain the books and to generate
financial statements. Most of
these software packages allow for check writing, payroll,
invoicing, inventory manage-
ment, bill paying, credit management, and taxes.
The software packages vary in price and complexity. The
simplest to use and least expen-
sive ($79 to $140) software products are QuickBooks (Intuit
Inc.), Peachtree (Sage Software),
Microsoft Office Accounting, and CheckMark Software Inc.
These packages offer basic pay-
roll and general ledger accounting software for the start-up
venture. They typically offer
tutorials and support geared toward the successful
implementation of these packages, partic-
ularly for new users. All these firms offer more comprehensive
accounting software, as do
many other companies. Prices for these packages can range from
$199 to $999 (and up)
depending on the comprehensiveness of the software. A simple
Internet search will identify
hundreds of accounting software companies. The most basic and
most popular comprehen-
sive packages are mentioned in the preceding, and these usually
can be purchased online or
at a local computer store. If a more comprehensive package is
needed, the entrepreneur
should discuss the options with a business associate, friend, or
consultant who can
assess his or her needs, evaluate the benefits of the most
appropriate options, and assist the
entrepreneur in selecting the package that will best fit the
venture's needs.
This chapter introduces several financial projection techn iques.
A single fictitious ex-
ample of a new venture (MPP Plastics Inc.) is used to illustrate
how to prepare each pro
forma statement. Each of the planning tools is designed to
provide the entrepreneur
w ith a clear picture of where funds come from, how they are
disbursed, the amount of
cash availab le, and the general financial well-being of the new
venture.
The pro forma income statement provides a sales estimate in the
first year (monthly
basis) and projects operating expenses each month. These
estimates are determined
from the appropriate budgets, which are based on marketing
plan projections and
objectives.
I
"''"'""'""h;p, E;gh<h "";'" I 309 --------------- ---~------------~----
·-·---·- ------ --- ·----- ----~---··-··--~-------- ----t ---
CHAPTER 10 THE FINANCIAL PLAN 299
Cash flow is not the same as profit. It reflects the difference
between cash actually
received and cash disbursements. Some cash disbursements are
not operating expenses
(e.g., repayment of loan principal); likewise, some operating
expenses are not a cash
disbursement (e.g., depreciation expense). Many new ventures
have failed because of
a lack of cash, even when the venture is profitable.
The pro forma balance sheet reflects the condition of the
business at the end of a
particular period. It summarizes the assets, liabilities, and net
worth of the firm.
The break-even point can be determined from projected income.
This measures the
point where total revenue equals total cost.
The pro forma sources and applications of funds statement helps
the entrepreneur
to understand how the net income for the year was disposed of
and the effect of the
movement of cash through the business. It emphasizes the
interrelationship of assets,
liabilities, and stockholders' equity to working capital.
Software packages to assist the entrepreneur in accounting,
payroll, inventory,
billing, and so on are readily available. The cost of these
packages will vary depending
on the size and type of business.
RESEARCH TASKS
1. Research the software packages available to help
entrepreneurs with the
financials for a business plan. Which do you believe is the best?
Why?
2. Companies planning to make an initial public offering (IPO)
must submit a
financial plan as part of their prospectus. From the Internet,
collect a prospectus
from three different companies and analyze their financial
plans. What were the
major assumptions made in constructing these financial plans?
Compare and
contrast these financial plans with what we would expect of a
financial plan as
part of a business plan.
3. Find an initial public offering prospectus for three
companies. What items are
listed as assets? As liabilities? How much is the owners' equity?
For what purpose
do they say they are going to use the additional funds raised
from the initial
public offering?
CLASS DISCUSSION
1. Is it more important for an entrepreneur to track cash or
profits? Does it depend
on the type of business and/or industry? What troubles will an
entrepreneur face if
she or he tracks only profits and ignores cash? What troubles
will an entrepreneur
face if she or he tracks only cash and ignores profits?
2. What volume of sales is required to reach breakeven for the
following business:
The variable cost of producing one unit of the product is $5, the
fixed costs of
plant and labor are $500,000, and the selling price of a single
product is $50. It
is not always easy to classify a cost as fixed or variable. What
happens to the
breakeven calculated above if some of the fixed costs are
reclassified as variable
costs? What happens if the reverse is the case (i.e., some of the
variable costs are
reclassified as fixed costs)?
3. How useful is a financial plan when it is based on
assumptions of the future and
we are confident that these assumptions are not going to be 100
percent correct?
I
31 0 j Entrepreneursh ip
__ ,_. ____ ·~--+----- - -- ----·--------- ------------------------------
----- ----- ------~----- ----------------- ----
300 PART 3 FROM THE OPPORTUNITY TO THE BUSINESS
PLAN
SELECTED READINGS
Adelman, Philip J.; and Alan M. Marks. (2007}. Entrepreneurial
Finance-Finance :=:
Small Businesses, 4th ed. Upper Saddle River, NJ: Prentice-
Hall.
A practical-oriented text that focuses specifically on the needs
of individuals sta--
ing their own businesses. Its emphasis is on financial issues for
proprietorsh~
partnerships, limited liability companies, and S corporations. A
unique chapter --
personal finance has been added in this edition.
Bogoslaw, David. (November 11, 2008). How to Fix Financial
Reporting, Business ~
Online, p. 14.
Twenty of the wealthiest countries sent their finance ministers
to a conference :=
discuss how to overhaul the global financial system. Basically,
there needs to be=
change in how companies think about capital markets, and they
need to work mo~
closely with customers, employees, and their supply chains. In
addition, the au
argues that changes are needed in the U.S. Generally Accepted
Accounting Prin
pies (GAAP).
Carter, Richard B.; and Howard Van Auken. (2005}. Bootstrap
Financing and Owne
Perceptions of Their Business Constraints and Opportunities.
Entrepreneurship and Re-
gional Development, vol. 17, no. 2, pp. 129-44.
The results of a regional survey of small-business entrepreneurs
are presentee
These entrepreneurs were queried regarding their use of and
their motivation
use bootstrap financing. Extending the work of Winborg and
Landstrom, these
results indicate that perceived risk is highly associated with the
owners' assess-
ment of the importance of bootstrap financing techniques. The
results sho ul·
be helpful to consultants and agencies that assist small firms
with fundin~
alternatives.
Gahagan, Jim. (2004). Reaching for Financial Success. Strategic
Finance, vol. 20, no . 7.
pp. 12-13.
This article discusses the importance of reaching financial
success for a business en-
terprise. As market conditions change dramatically within a
single planning perio d,
budgeting and planning forecasts and the financial plans they
produce are critica
to the business owner.
Jones, Craig. (February 2008). Reducing Operating Costs
through Innovation. Conve-
nience Store Decisions, pp. 6-8.
A small-business owner of a service center and car wash
discusses how he was ab le
to reduce costs through the integration of energy-cost-saving
strategies. Not only
were costs reduced, but profits and convenience to the
employees and customers
were increased.
Jordan, Charles E.; and Marilyn A. Waldron. (2001). Predicting
Cash Flow from Opera-
tions: Evidence on the Comparative Abilities for a Continuum
of Measures. Journal of
Applied Business Research, vol. 17, no. 3, pp. 87-94.
Prior studies have attempted to confirm or reject the assertion
that accrua l
accounting measures provide better information for predicting
cash flows than do
cash basis measures. However, their results have proved largely
inconclusive and
contradictory. This study identifies research constructs that may
have driven these
inconsistent findings and makes adjustments to mitigate their
effects.
Rappaport, Alfred. (2005}. The Economics of Short-Term
Performance Obsession. Finan-
cial Analysts Journal, vol. 61, no. 3, pp. 65-79.
This article focuses on a three-pronged program for reducing
short-term corpo-
rate performance obsession. The author argues that short-term
performance is
D NOTES
Eo<repre"'""h;p, E;ghth Ed;t;oo I 311
-- ---·- ---· ----- -- -~- ~-------·
CHAPTER 10 THE FINANCIAL PLAN 301
particularly important to young companies. However, it is
important to recognize
that because there is such flexibility in estimating the timing of
accruals, these
short-term performance predictions may not accurately picture
the cash flow
forecasts.
Rezaee, Zabihollah. (February 2003). High-Quality Financial
Reporting: The Six-Legged
Stool. Strategic Finance, pp. 26-30.
This article argues that quality financial reports can be achieved
when there is a
well-balanced, functioning system of corporate governance. For
good corporate
governance, companies should develop a "six-legged stool"
model that supports re-
sponsible and reliable reports. The model is based on the active
participation of all
parties, which are: the board of directors, the audit committee,
the top manage-
ment team, internal auditors, external auditors, and governing
bodies.
Rhodes, David; and Daniel Stelter. (February 2009). Seize
Advantage in a Downturn.
Harvard Business Review, pp. 50-58.
The authors offer recommendations to stabilize business during
a downturn. First,
companies should monitor and maximize cash flow by managing
customer credit
and reducing working capital. Second, firms need to protect
their existing business
by reducing costs, managing the product line, and divesting
noncore business.
Third, firms need to maximize the business value relative to
rivals by being proactive
in investor relations.
Salzman, Jessica Reagan. (November/December 2008) . Time
for an End of Year Finan-
cial Tune-Up. Home Business Magazine, pp. 64-67.
The article offers suggestions on how small businesses can
increase revenue to meet
financial needs for 2009. Business owners should bill customers
promptly to en-
hance receivables. Bills should be paid on time to avoid late
fees. Also suggestions
are provided on where to find excess expenses.
Tarantino, David. (September/October 2001). Understanding
Financial Statements.
Physician Executive, pp. 72-76.
This article describes the critical"financials" that can make or
break a business. It
explains each financial statement, how it differs from other
financial statements,
and what useful information about the business can be obtained
from each
statement.
Taylor, Mandie. (June 2008). How to Identify Short and Long-
Term Liquidity Needs
Accurately. Journal of Corporate Treasury Management, pp.
291-96.
The author describes the need to manage cash effectively to
ensure that funding
is secured at an early date. These strategies involve producing a
reliable cash
projection with the appropriate cash budget. This forecast or
projection of
cash needs is a work in progress and should be monitored
regularly to ensure
reliability.
1. See Sara Wilson, "Build a Billion-Dollar Business,"
Entrepreneur (March 2009),
pp. 45-47; Jeffrey M. O'Brien, "Zappos Knows How to Kick It,"
Fortune
(February 2, 2009), pp. 54-60; Paula Andruss, "Delivering Wow
through Service,"
Marketing News (October 10, 2008), p. 10; and Brian
Morrissey, "Zappos Launches
Insights Service," Ad week (December 15, 2008), p. 6.
2. R. Kerin, S. W. Hartley, and W. Rudelius, Marketing, 9th ed.
(Burr Ridge, IL:
McGraw-Hill/Irwin, 2009), pp. 245-47.
312 I '"'"'""'""h;p ~ -----~·------- -------- ---·-~-----· ---·----- ·-~-
------------· ·---------- .. -------·-·--·----
302 PART 3 FROM THE OPPORTUNilY TO THE BUSINESS
PLAN
3. E. A. Helfert, Techniques of Financial Analysis, 11th ed.
(Burr Ridge, IL:
McGraw-Hill/Irwin, 2003), pp. 152-78.
4. Norman Brodsky, "Learning from Mistakes," Inc. (June
2003), pp. 55-57.
5. Clyde P. Stickney, Paul Brown, and James Whalen, Financial
Reporting and
Statement Analysis: A Strategic Approach, 6th ed. (Florence,
KY: South-
Western/Cengage Learning, 2007), pp. 443-79.
6. Kerin et al., Marketing, pp. 346-50.
References
Hisrich, R.D., Peters, M.P., & Shepherd, D.A. (2013).
Entrepreneurship (Laureate Custom
Education). New York: McGraw-Hill Irwin.
Custom Create Edition
LAUREATE
EDUCATION INC'
264 I ,.,., .. h,, ~------------·-·--- ------ ----------·- -------------···-
---·--
THE ORGANIZATIONAL PLAN
1
To understand the importance of the management team in
launching a new venture.
2
To understand the advantages and disadvantages of the
alternative legal forms for
organizing a new venture.
3
To explain and compare the S corporation and limited liability
company as alternative
forms of incorporation.
4
To learn the importance of both the formal and the informal
organization.
5
To illustrate how the board of directors or board of advisors can
be used to support the
management of a new venture.
I
Entrepreneurship, Eighth Edition I 265
---------~-- ------T ---
OPENING PROFILE
JIM SINEGAL
Building a strong and lasting organization requires careful
planning and strategy. No
one knows this better than Jim Sinegal, the founder and CEO of
Costco Wholesale
Corporation, a successful warehouse chain store. Jim's
philosophy is that a successful
organization depends heavily on its employees and that happy
employees are loyal
•
and stable and can help generate successful sales and rev-
enue growth .
Jim Sinegal has had a long history with the warehouse
concept. It began appropriately when he was a student at
San Diego State University. In 1954, a classmate and good
friend asked him if he would
be willing to help unload mattresses for the day at a newly
opened discount store
called Fed-Mart. Jim didn't realize at that time how significant
this would be as an
introduction to the more modern warehouse concept. He not
only went to work for
Fed-Mart but he made it a career, rising eventually to executive
vice president. More
importantly, as part of this career at Fed-Mart, Jim was able to
learn a great deal about
this business from Fed-Mart's chairman, Sol Price, who is
credited with being the inven-
tor of the concept of high-volume warehouse stores.
After many successful years working at Fed-Mart, Jim left the
company in 1975 when
Sol Price was fired, having sold Fed-Mart to a German retailer.
Both he and Sol then
teamed up to start a new warehouse company, Price Club. The
success of Price Club
attracted competition from Wal-Mart, which launched Sam's
Club, and Zayre's, which
started BJ's Wholesale Club. Noting the potential for these
warehouse stores, Jim left
Price Club and, with the help of a Seattle entrepreneur,
launched Costco. Sol Price and
Jim Sinegal became partners again in 1993 when Costco and
Price Club merged to form
the largest membership cha in in the United States.
In 1995, Sol Price and Jim Sinegal again parted ways, mainly
because they could
not agree on a strategy for building the business. Sol maintained
some of the real
estate and concentrated his efforts on licensing PriceSmart
warehouse stores in for-
eign markets. Jim retained control of all the warehouse stores in
the United States
and has since built the business to be the number one warehouse
club operator in
the country.
255
266 I Eott•Pre"'""h;p ·-- -- ---1---------- --·-- --- ··-·- -- "- -- -- -
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256 PART 3 FROM THE OPPORTUNITY TO THE BUSINESS
PLAN
Jim Sinegal would emphatically summarize the successful
strategy of Costco in two
simple statements. First, build a strong organization with loyal,
hardworking employees
by paying them above-average salaries (the average salary is
$17/hour), providing
excellent benefits (90 percent of health insurance costs for both
full-timers and part-
timers are paid by the company), and giving them the feeling
that you care about
their welfare. Second, maintain the business model of a
warehouse store by limiting
the product offerings, allowing fledgling companies to supply
inventory, and main-
taining low prices.
In addition to the high wages and health insurance coverage, the
company also
contributes between 3 and 9 percent of each employee's pay to a
401 (k). With this
policy Jim brags about the astoundingly low first-year employee
turnover rate of
5.5 percent.
Wall Street, however, has been very critical of Costco's
industry-high labor cost of
70 percent of total cost of operations. Analysts argue that
Costco treats its employees
and cardholders better than its stockholders. Sinegal's response
is clear and undaunted.
He argues that one of the most important aspects of a successful
organization is its
people. It's important to hire the best people you can and then
keep them long term so
they in turn will have some job security. He states, "It's not
altruism. In the final analy-
sis, it's good business."
Even with its high labor costs and low revenue-to-sales ratio (in
2008 this figure
was 1.8 cents for every sales dollar, compared to almost twice
that amount for Wai-
Mart), Costco established itself as the number-one-ranked
warehouse club in the
United States. From 2006 to 2008 Costco's sales revenue
increased from $60.2 billion
to $72.5 billion. In 2008 Costco's profits rose about 15 percent
to $1.28 billion.
Although economic conditions have been poor, Costco did
manage to achieve a
sales increase of 4 percent in the first quarter of fiscal 2009
compared to the same
period in 2008. Beginning with the single store in 1983, Costco
now has more than
530 stores mostly in the United States, but with some in
Canada, the U.K., South
Korea, Taiwan, Mexico, and Japan. The company has plans to
open its first store in
Australia in 2009.
It's impossible to argue with the huge success that Jim Sinegal
has achieved. His
combination of a quality, loyal labor force and his relentless
attention to maintain-
ing the warehouse store concept by offering a bare-bones,
cement-floor retail space,
charging a membership fee for the right to shop, and
maintaining a limited product
offering at low prices with high inventory turnover has proven
to be a successful
business model.
Jim Sinegal takes only a modest salary, spends a lot of time
traveling to many stores,
and works with a lot of fledgling supplier enterprises, giving
them an opportunity that
would not be likely with other giant retailers. He also continues
to maintain his policy
of marking up retail prices no more than 14 percent. The
success of the firm has recently
continued, albeit at a slower pace, because of the economic
conditions affecting retail
sales. However, Sinegal expects that the bargain pricing
position of Costco will be an
advantage in a weakened economy. 1
'""''""'""hip, Eighth Ed'"'" l -- -- --- -- --·- ·- -·· ·-- ---·· ···--- ...
--· -·- --- -···· -- --- -- --··· -- ·----------- -· -- ------------- -------
+ 267
AS SEEN IN ENTREPRENEUR MAGAZINE
PROVIDE ADVICE TO AN ENTREPRENEUR ABOUT SOME
LEGAL ASPECTS
OF STARTING A BUSINESS
You just started your business-who has time to
t hink about an exit strategy? If you're putting off
making such plans, you've committed a very com-
mon legal mistake, says Alan S. Kopit, partner at
Hahn Loeser & Parks LLP in Cleveland and advisor
t o Lawyers.com. "Now is the time to decide those
issues-not after a problem develops," he says.
Here, Kopit runs down a few more common legal
bl unders to avoid:
•. Failing to get good advice. Don't ever go it alone.
Instead, Kopit suggests entrepreneurs enlist the
services and counsel of a good lawyer, an
accountant, and an insurance agent at the very
beginning of their start-up ventures. "Younger
[entrepreneurs] particularly need people to
bounce their ideas off of," he says.
2 Neglecting important employment
considerations. Hiring issues are a major legal
consideration for start-ups. Consider whether you
need a written non-compete contract with
employees, whether you'll use independent
contractors, and so on.
Selecting the wrong business structure. Should
you classify your business as a sole proprietorship,
an LLC, an LLP, or a corporation? "There are tax
implications that go along with [each choice],"
cautions Kopit. Be sure to weigh each option with
the help of your advisors to determine which
form will best serve your business plan.
ADVICE TO AN ENTREPRENEUR
An entrepreneur who is looking to create a new busi-
ness has read the above article and comes to you for
advice:
1. It is not surprising that a lawyer should say that
an entrepreneur needs a lawyer to start a
business. I certainly do not have money to burn
on unnecessary legal fees. Which things do I need
a lawyer for now, which things need a lawyer but
can be delayed, and finally which things can I do
myself?
2. Other than the costs, are there any disadvantages
to "bouncing ideas" off a lawyer?
3. I certainly don't want to pay more taxes than I
must. What are the tax implications of the differ-
ent legal structures for the business?
Source: Reprinted with permission of Entrepreneur Media, Inc.,
"Laying Down the Law. Don' t Be Legally Blind-Watch for
These
Common Start-Up Blunders," by Nichole L. Torres, March
2003,
Entrepreneur magazine: www.entrepreneur.com.
DEVELOPING THE MANAGEMENT TEAM
We can see from the Costco example the importance of
employees and their loyalty and
commitment to the organization. Also significant to potential
investors is the management
team and its ability and commitment to the new venture.
Investors will usually demand that the management team not
attempt to operate the busi-
ness as a sideline or part-time venture while employed full time
elsewhere. It is assumed
that the management team is prepared to operate the business
full time and at a modest
salary. It is unacceptable for the entrepreneurs to try to draw a
large salary out of the new
venture, and investors may perceive any attempt to do so as a
lack of psychological
commitment to the business. Later in this chapter, the roles of
various team members are
discussed, particularly as the firm evolves into a legitimate
ongoing concern. In addition, the
entrepreneur should consider the role of the board of directors
and/or a board of advisors in
supporting the management of the new venture. At this point,
however, the entrepreneur
needs to consider the alternatives regarding the legal form of
the organization. Each of
these forms has important implications for taxes, liability,
continuity, and financing the new
venture.
257
26s .I '""'•""""hi• -~- =·---~~-~~---· ---------·-------------------- -
--------- -------------------~ ---------------·-----·----- ---~--- ----- --
----
258 PART 3 FROM THE OPPORTUNITY TO THE BUSINESS
PLAN
C corporation Most
common form of
corporation, regulated by
statute and treated as a
separate legal entity for
liability and tax purposes
proprietorship Form of
business with single
owner who has unlimited
liability, controls all
decisions, and receives all
profits
partnership Two or
more individuals having
unlimited liability who
have pooled resources to
own a business
corporation Separate
legal entity that is run by
stockholders having
limited liability
LEGAL FORMS OF BUSINESS
There are three basic legal forms of business formation with
some variations available
depending on the entrepreneurs' needs. The three basic legal
forms are (1) proprietorship,
(2) partnership, and (3) corporation, with variations particularly
in partnerships and corpo-
rations. The newest form of business formation is the limited
liability company (LLC),
which is now possible in all 50 states and the District of
Columbia. The typical corporation
form is known as a C corporation. Table 9.1 describes the legal
factors involved in each of
these forms with the differences in the limited liability
partnership (LLP) and S corporation
noted where appropriate. These three basic legal forms are
compared with regard to own-
ership, liability, start-up costs, continuity, transferability of
interest, capital requirements,
management control, distribution of profits, and attractiveness
for raising capital. Later in
the chapter, the S corporation and the LLC are compared and
discussed as alternative forms
of business, especially for the new venture.
It is very important that the entrepreneur carefully evaluate the
pros and cons of the var-
ious legal forms of organizing the new venture. This decision
must be made before the
submission of a business plan and request for venture capital.
The evaluation process requires the entrepreneur to determine
the priority of each of the
factors mentioned in Table 9.1, as well as tax factors discussed
later in this chapter. These
factors will vary in importance, depending on the type of new
business.
The variations of organizational structure as well as the
advantages and disadvantages
are numerous and can be quite confusing to the entrepreneur. In
the next section of this
chapter, some of these differences are clarified to assist the
entrepreneur in making the best
decision regarding organizational structure.
Ownership
In the proprietorship, the owner is the individual who starts the
business. He or she has full
responsibility for the operations. In a partnership, there may be
some general partnership
owners and some limited partnership owners. There are also
limited liability partnerships
(LLPs) in which the partnership is treated as a legal entity. In
the corporation, ownership is
reflected by ownership of shares of stock. Unlike the S
corporation, where the maximum
number of shareholders is 100, there is no limit as to the
number of shareholders who may
own stock in a corporation.
Liability of Owners
Liability is one of the most critical reasons for establishing a
corporation rather than any
other form of business. The proprietor and general partners are
liable for all aspects of
the business. Since the corporation is an entity or legal
"person," which is taxable and ab-
sorbs liability, the owners are liable only for the amount of their
investment unless there is
negligence or fraud involved. In the case of a proprietorship or
regular partnership, no dis-
tinction is made between the business entity and the owner(s).
Then, to satisfy any out-
standing debts of the business, creditors may seize any assets
the owners have outside the
business.
In a partnership, the general partners usually share the amount
of personal liability
equally, regardless of their capital contributions, unless there is
a specific agreement to the
contrary. The only protection for the partners is insurance
against liability suits and each
partner putting his or her assets in someone else's name. The
government may disallow the
latter action if it feels this was done to defraud creditors.
Entrepreneurship, Eighth Edition 269
CHAPTER 9 THE ORGANIZATIONAL PLAN 259
TABLE 9.1 Factors in Three Forms of Business Formation
Factors
Ownership
Liability of
owners
Costs of starting
business
Continuity of
business
Transferability of
interest
Capital
requirements
Management
control
Distribution of
profits and losses
Attractiveness for
raising capital
Proprietorship
Individual.
Individual liable for
business liabilities.
None, other than filing
fees for trade name.
Death dissolves the
business.
Complete freedom to
sell or transfer any part
of business.
Capital raised only by
loan or increased
contribution by
proprietor.
Propr ietor makes all
decisions and can act
immediately.
Proprietor responsible
and receives all profits
and losses.
Depends on capability
of proprietor and
success of business.
Partnership
No limitation on number of
partners.
In general partnership, all
individuals liable for business
liabilities. Limited partners are
liable for amount of capital
contribution. In limited liability
partnership (LLP), there is no
liability except when negligence
exists.
Partnership agreement, legal
costs, and minor filing fees for
trade name.
Death or withdrawal of one
partner terminates partnership
unless partnership agreement
stipulates otherwise. Death or
withdrawal of one of limited
partners has no effect on
continuity.
General partner can transfer
his/her interest only with consent
of all other general partners.
Limited partner can sell interest
without consent of general
partners. No transfer of interest
in an LLP.
Loans or new contributions by
partners require a change in
partnership agreement. In LLP
partnership, entity raises money.
All general partners have equal
control, and majority rules.
Limited partners have limited
control. Can vary in an LLP.
Depends on partnership
agreement and investment by
partners.
Depends on capability of
partners and success of business.
Corporation
No limitation on number of
stockholders.
Amount of capital contribution is
limit of shareholder liability.
Created only by statute. Articles
of incorporation, filing fees,
taxes, and fees for states in which
corporation registers to do
business.
Greatest form of continuity.
Death or withdrawal of owner(s)
will not affect legal existence of
business.
Most flexible. Stockholders can
sell or buy stock at will. Some
stock transfers may be restricted
by agreement. In S corporation,
stock may be transferred only to
an individual.
New capital raised by sale of
stock or bonds or by borrowing
(debt) in name of corporation.
In S corporation, only one class
of stock and limited to
100 shareholders.
Majority stockholder(s) have
most control from legal point of
view. Day-to-day control in hands
of management, who may or may
not be major stockholders.
Shareholders can share in profits
by receipt of dividends.
With limited liability for owners,
more attractive as an investment
opportunity.
In a general partnership there also may be limited partners.
These limited partners are
liable for only what they contribute to the partnership. This
amount, by law, must be regis-
tered at a local courthouse, thus making this information public.
The LLP has become very
popular among larger law firms and accounting CPA firms. It is
actually a form of limited
210 I '"'~'~"'"""'' "~ -~ --+-- --------~------~---- - ··-------· ··--
··-·-······ ---··- ·--·-- ····--·---- ---- ----- --- ----·----· --······- ··-
---·- -- -- --------- -----·- --
260 PART 3 FROM THE OPPORTUNITY TO THE BUSINESS
PLAN
liability company (LLC), where the firm elects this status when
filing its entity classifica-
tion with the IRS on Form 8832. Thus the advantages of the
LLP are the same as the LLC,
allowing the partners to protect their personal assets from
liability risk. The LLP will be
distinguished from the general partnership as appropriate in our
comparison of the various
forms of organization that follows. 2
Costs of Starting a Business
The more complex the organization, the more expensive it is to
start. The least expensive is
the proprietorship, where the only costs incurred may be for
filing for a business or trade
name. In a partnership, in addition to filing a trade name, a
partnership agreement is
needed. This agreement requires legal advice and should
explicitly convey all the respon-
sibilities, rights, and duties of the parties involved. A limited
partnership may be somewhat
more complex than a general partnership because it must
comply strictly with statutory
requirements.
The corporation can be created only by statute. This generally
means that before the
corporation may be legally formed, the owners are required to
(1) register the name and
articles of incorporation and (2) meet the state statutory
requirements (some states are more
lenient than others). In complying with these requirements, the
corporation will likely incur
filing fees, an organization tax, and fees for doing business in
each state. Legal advice is
necessary to meet all the statutory requirements .
Continuity of Business
One of the main concerns of a new venture is what happens if
one of the entrepreneurs (or
the only entrepreneur) dies or withdraws from the business.
Continuity differs significantly
for each of the forms of business. In a sole proprietorship, the
death of the owner results in
the termination of the business. Sole proprietorships are thus
not perpetual, and there is no
time limit on how long they may exist.
The partnership varies, depending on whether it is a general
partnership or a limited
liability partnership (LLP) . In a general partnership, the death
or withdrawal of one of the
partners results in termination of the partnership unless the
partnership agreement stipulates
otherwise. Thus, the partnership agreement may contain
stipulations that allow for a buy-
out of the deceased or withdrawn partner's share, based on some
mechanism or predeter-
mined value. It also may be possible to have a member of the
deceased partner's family
take over as a partner and share in the profits accordingly. Life
insurance owned by the
partnership can be valuable protection for the partnership, often
providing the funds neces-
sary to buy out the deceased partner's share.
If there are limited liability partners in a general partnership,
their death or withdrawal
has no effect on the continuity of the business. A limited
partner also may be replaced
depending on the partnership agreement.
In a limited liability partnership (LLP), the death or withdrawal
of a partner has no
effect on the partnership. The deceased or withdrawn partner
may be replaced much like
any employee of a corporation.
The corporation has the most continuity of all the forms of
business. Death or with-
drawal has no impact on the continuation of the business. Only
in a closely held corpo-
ration, where a few people hold all the shares, may there be
some problems trying to
find a market for the shares. Usually, the corporate charter
requires that the corporation or
the remaining shareholders purchase the shares. In a public
corporation this, of course,
would not be an issue.
271
CHAPTER 9 THE ORGANIZATIONAL PLAN 261
Transferability of Interest
There can be mixed feelings as to whether the transfer of
interest in a business is desirable.
In some cases the entrepreneur(s) may prefer to evaluate and
assess any new owners
before giving them a share of the business. On the other hand, it
is also desirable to be able
to sell one's interest whenever one wishes. This may be of
particular significance when
there is the need to consider a succession plan or strategy. This
is discussed in more detail
in Chapter 15 . Each form of business offers different
advantages as to the transferability
of interest.
In the sole proprietorship, the entrepreneur has the right to sell
or transfer any assets in
the business. Limited partners, if existing in a general
partnership organization, have more
flexibility and may typically sell their interest at any time
without consent of the general
partners. The new limited partner's rights will remain the same
as those of the prior part-
ner. However, this may vary depending on the partnership
agreement. General partners usu-
ally cannot sell their interest without first refusal from the
remaining general partners, even
if the partnership agreement allows for the transfer of interest.
In an LLP, the transfer of interest of one limited partner is
typically not allowable. As
stated previously, the LLP has become popular among law and
CPA firms. Limited partners
also may vary in distinction (e.g., there may be associate
partners or junior partners), in
which case they also may not share the same profit percentages
as full partners. Full part-
ners in law or CPA firms may elect to sell the business, but
such a decision usually requires
the approval of all or a majority.
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  • 1. Sheet1TABLE 10-4REGIONAL DIFFERENCES IN PUBLIC SCHOOL TEACHERS' SALARIES, 1985Pay =Average annual salary of public school teachersPPS=Per pupil spending by public authoritiesArea: 1=Northeast and North Central region2=South3=West4=EastDummy: D1 = 1 = Northeast and North Central Region= 0 = Other regionsD2 = 1 = South= 0 = Other regionsD3 = 1 = West= 0 = other regionsStatePayPPSAREAD1D2D3ME1958333464100NH20263 31144100VT2032535544100MA2680046424100RI29470466941 00CT2661048884100NY3067857104100NJ2717055364100PA25 85341684100OH2450035474100IN2427431594100IL271703621 4100MI3016837824100WI2652542474100MN2736039821100IA 2169035681100MO2197431551100ND2081630591100SD18095 29671100NE2093932851100KS2264439141100DE24624451740 10MD2718643494010DC3399050204010VA2338235944010WV 2062728214010NC2279533664010SC2157029204010GA220802 9804010FL2225037314010KY2094028534010TN218002533401 0AL2293427294010MS1844323054010AR1953826422010LA20 46031244010OK2141927522010TX2516034292010MT2248239 473001ID2096925093001WY2722454403001CO2589240423001 NM2264434023001AZ2464028293001UT2234122973001NV256 1029323001WA2601537053001OR2578841233001CA29132360 83001AK4148083493001HA2584537663001 Sheet2 Sheet3 Learning Resources Please read and view this week's Learning Resources before you complete the Discussion. Reading · Course Text: Entrepreneurship:
  • 2. Hisrich, R.D., Peters, M.P., & Shepherd, D.A. (2013). Entrepreneurship (Laureate Custom Education). New York: McGraw-Hill Irwin. · Chapter 8, "The Marketing Plan" In this chapter, you will be introduced to the concept of developing a marketing plan. You will investigate the necessity of conducting research through industry and competitive analysis to effectively market the product being produced. You will follow the steps to preparing the marketing plan and generate ideas for creatively marketing a product. Focus on the definitions provided throughout the chapter. Review and think about the examples and anecdotes provided in the chapter that illustrate the major ideas being conveyed. Think about clever marketing strategies that have caught your attention in the past. What makes them stand out in your mind, and how could you generate this creativity for another venture? Chapter 9, "The Organizational Plan" In this chapter, you will learn about the importance of a strong management team when developing a new venture. Although the idea for a new venture may be held by one individual, preparing a team to launch the venture is necessary to its success. You will learn how the informal organizational plan is as important as the formal one. Finally, you will see how a board of directors or advisors can lend an objective eye and support a management team. Focus on the definitions provided throughout the chapter. Review and think about the examples and anecdotes provided in the chapter that illustrate the major ideas being conveyed. Consider your past experiences in working or playing with a team. Generally, are you more successful when working as a part of a team or individually?
  • 3. Chapter 10, "The Financial Plan" In this chapter, you will examine the importance of creating budgets and generating accurate cash flow, and the sources and uses of fund statements. Balanced budgets can either make or break an organization. You will learn how positive profits can lead to negative cash flow as you investigate solutions to this type of situation. When studying the financial viability of an organization, you must look at the break-even point to decide cost values for the product. Lastly, you will look at software packages that can ease the stress of creating the necessary financial documents. Focus on the definitions provided throughout the chapter. Review and think about the examples and anecdotes provided in the chapter that illustrate the major ideas being conveyed. Consider your own financial budget or need for one. How does this budget drive your spending and saving habits? References Hisrich, R.D., Peters, M.P., & Shepherd, D.A. (2013). Entrepreneurship (Laureate Custom Education). New York: McGraw-Hill Irwin. Custom Create Edition LAUREATE EDUCATI ON INC
  • 4. 290 I '""'"""'""h;, -l-------- -- - THE FINANCIAL PLAN 1 To understand the role of budgets in preparing pro forma statements. 2 To understand why positive profits can still result in a negative cash flow. 3 To learn how to prepare monthly pro forma cash flow, income, balance sheet, and sources and applications of funds statements for the first year of operation. 4 To explain the application and calculation of the break-even point for the new venture. 5 To illustrate the alternative software packages that can be used for preparing financial statements. I Entrepreneurship, Eighth Edition I 291
  • 5. ~----------------------------------r---·--~~~-~ OPENING PROFILE TONY HSIEH Not too many entrepreneurs have the goal of reaching a billion dollars in sales . At the age of 35, Tony Hsieh (pronounced "Shay") has reached this goal as the CEO and en- trepreneurial brain behind Zappos.com. His serious entrepreneurial endeavors began after graduation from Harvard University at the age of 23. He and classmate Sanjay Madan saw opportunities for advertisers who wanted to con- solidate large ad buys into a single package and subsequently launched LinkExchange in the early 1990s. LinkExchange of- fered small sites free advertising on a 2-to-1 basis. What this meant was that for every two ads a member displayed on their site, they would be granted one free ad on another member's site. The excess ad credits not used were then sold by LinkExchange to nonmembers, resulting in a substantial revenue stream. After getting investment capital in 1997, the company was seen as a
  • 6. serious player in the Inter- net advertising market and was subsequently purchased by Microsoft for $265 million in 1998. After this success Tony co-founded Venture Frogs, which invested in Internet start- ups such as Ask Jeeves, Tellme Networks, and Zappos.com. In 1999, as an investor he be- gan to look more seriously at the long-term potential of Zappos.com. Initially, he was an advisor and consultant to Zappos.com, but eventually he joined the company full time in 2000 as co-CEO. He later took over the reins completely and moved the operation to Las Vegas because of the lower real estate rates and abundance of call-center workers. Under his leadership the company grew from $1.6 million in sales in 2000 to more than $1 billion in sales in 2008. In fact the company doubled its sales every year from 1999 to 2008. Tony realized when he joined Zappos.com that the Internet had not become a major player as a shopping choice for consumers. He discovered that the footwear industry, at $40 billion per year, was mostly a result of retail store sales
  • 7. and that only 5 percent of the sales came from mail-order catalogs. He saw this as a huge opportunity for the company, particularly since he believed that the Web would surpass mail-order busi- ness as a percentage of total sales. Thus, he saw 5 percent of $40 billion as a reason- able goal for his business. Tony's business model was unique and to some retailers costly, yet it has been ex- tremely successful. Part of Hsieh's approach is to focus on customer service. Zappos offers free shipping, fast delivery, and a 365-day return policy. He even relocated his 281 292 I ,, •.• ~"'""h'' ·~---------- ------------ ·-·- -------~- -------- ·-- --- 282 PART 3 FROM THE OPPORTUNITY TO THE BUSINESS PLAN warehouse to Kentucky to be nearer the UPS hub and to ensure the fast delivery of me products offered, which has recently expanded to clothing, handbags, and accessories
  • 8. The company's focus on customer service is designed to make sure the customer has 2 quality experience from beginning to end. In addition, all employees once hired mus-: complete a four-week customer loyalty training program to make sure they unde·- stand the culture that has made the company so successful. To ensure that the hires are serious, Tony makes a visit during the second week and offers anyone $2,000 if t he would like to drop out and quit the program. Only 1 percent of the hires have ta ke him up on the offer. The unique culture of the company also includes such things as happy hours, a nap room, fully paid health insurance, and life- related issue support that Tony pays for out of his own pocket. His philosophy regarding these strategies is that only a happy employee can provide great service. Once Zappos wins over a customer (75 percent of the customers are repeaters), t he company tries to ensure their continued interest by keeping them engaged in vario us
  • 9. online and social media outlets. Customers are invited to submit reviews and to sha re their experience with others. This not on ly enhances each customer's loyalty but also attracts new customers. Although these services, both at the employee and customer level, are costly to t he company, Tony believes that they are crucial in maintaining a competitive edge an d were important in achieving the $1 billion in sales. Good budgeting and financial plan- ning are also significant factors in helping to reach these lofty goals. 1 The financial plan provides the entrepreneur with a complete picture of how much and when funds are coming into the organization, where funds are going, how much cash is avail- able, and the projected financial position of the firm. It provides the short-term basis for bud- geting control and helps prevent one of the most common problems for new ventures-lack of cash. We can see from the preceding example how important it is to understand the role of the financial plan. Without careful financial planning, especially in light of the costly customer services, Zappos.com could have suffered serious cash flow problems. The financial plan must explain to any potential investor how the entrepreneur plans to meet all financial obliga-
  • 10. tions and maintain the venture's liquidity in order to either pay off debt or provide a good re- turn on investment. In general, the financial plan will need three years of projected financial data to satisfy any outside investors. The first year should reflect monthly data. This chapter discusses each of the major financial items that should be included in the fi- nancial plan: pro forma income statements, pro forma cash flow, pro forma balance sheets, and break-even analysis. As we saw in the Zappos.com example, Internet start-ups have some unique financial characteristics, which are included in the discussion that follows. OPERATING AND CAPITAL BUDGETS Before developing the pro forma income statement, the entrepreneur should prepare oper- ating and capital budgets. If the entrepreneur is a sole proprietor, then he or she is respon- sible for the budgeting decisions . In the case of a partnership, or where employees exist, the '""''""'""h;p, Eighth Editioo I 293 -- ---------- ----------- --- -- --- ··------·- --- ----------+----~ CHAPTER 10 THE FINANCIAL PLAN 283 initial budgeting process may begin with one of these individuals, depending on his or her role in the venture. For example, a sales budget may be prepared by a sales manager, a manufacturing budget by the production manager, and so on.
  • 11. Final determination of these budgets will ultimately rest with the owners or entrepreneurs. As can be seen in the following, in the preparation of the pro forma income statement, the entrepreneur must first develop a sales budget that is an estimate of the expected volume of sales by month. Methods of projecting sales are discussed next. From the sales forecasts the entrepreneur will then determine the cost of these sales. In a manufacturing venture the entrepreneur could compare the costs of producing these internally or subcontracting them to another manufacturer. Also included will be the estimated ending inventory needed as a buffer against possible fluctuations in demand and the costs of direct labor and materials. Table 10.1 illustrates a simple format for a production or manufacturing budget for the first three months of operation. This provides an important basis for projecting cash flows for the cost of goods produced, which includes units in inventory. The important informa- tion from this budget is the actual production required each month and the inventory that is necessary to allow for sudden changes in demand. As can be seen, the production required in the month of January is greater than the projected sales because of the need to retain l 00 units in inventory. In February the actual production will take into consideration the in- ventory from January as well as the desired number of units needed in inventory for that month. This continues for each month, with inventory needs likely increasing as sales in-
  • 12. crease. Thus, this budget reflects seasonal demand or marketing programs that can increase demand and inventory. The pro forma income statement will only reflect the actual cost of goods sold as a direct expense. Thus, in those ventures in which high levels of inventory are necessary or where demand fluctuates significantly because of seasonality, this budget can be a very valuable tool to assess cash needs. After completing the sales budget, the entrepreneur can then focus on operating costs. First a list of fixed expenses (incurred regardless of sales volume) such as rent, utilities, salaries, ad- vertising, depreciation, and insurance should be completed. Estimated costs for many of these items can be ascertained from personal experience or industry benchmarks, or through direct contact with real estate brokers, insurance agents, and consultants. Industry benchmarks for preparing financial pro forma statements were discussed in the financial plan section of Chapter 7 (see Table 7.2 for a list of financial benchmark sources). Anticipation of the addition of space, new employees, and increased advertising can also be inserted in these projections as deemed appropriate. These variable expenses must be linked to strategy in the business plan. Table 10.2 provides an example of an operating budget. In this example, we can see that salaries increase in month 3 because of the addition of a shipper, advertising increases because the primary season for this product is approaching, and payroll taxes increase because of the additional employee. This budget, along with the manufacturing budget illustrated in
  • 13. Table 10.1, provides the basis for the pro forma statements discussed in this chapter. TABLE 10.1 A Sample Manufacturing Budget for First Three Months Jan. Feb. Mar. Projected sales {units) 5,000 8,000 12,000 Desired ending inventory 100 200 300 Available for sale 5,100 8,200 12,300 Less: beginning inventory 0 100 200 Total production required 5,100 8,100 12, 100 294 I '"'~'~"'""";' ·--~-· ~----- ---- ·-- --·--·-- ·--· - ---··----------- ----- --------··--·· - --------·---- - ------- $ ETHICS ARE YOU A GOOD LEADER? You will be if you draw on key ethical princip les. Here's how to do it, whether you're a CEO, a banker, an entrepreneur, or anyone else in business. I propose the following leadership guidelines for C-level executives, investment bankers, entrepreneurs, and everyone else whose decisions can affect the financial well being of other people.
  • 14. 1. What's Good for the Gander Is Good for the Goose. At a time when companies are slashing their la- bor forces and freezing salary increases, and when some employees are being asked to take lower-paying positions, it is deeply unethica l for leaders to retain their sky-high compensation and to expect enormous bonuses. 2. Know Your Product. According to a recent three-part story in The Wall Street Journal, the willingness of investors to buy and sell financial products whose com- plexity they didn't fully understand was one of the primary catalysts of the bust. Because money was being made in these deals, no one thought to question what was going on or had the strength of character to speak up about any suspicions. However, knowing your product isn't a nicety of doing business. It is an ethical obligation-to your company, your clients, and yourself. 3. Winning [at All Costs) Is for Losers. Most of us were taught that we should treat peo- ple the way we'd like to be treated ourselves. However, too many business leaders have failed to take this seriously. Instead, the guideline see ms to be, "Get all you can by any means necessary." 4. Tell the Truth.
  • 15. A leader has an ethical obligation to be honest with stakeholders about issues that directly con- cern them. 5. Prevent Harm. When you can reasonably foresee that a deci- sion is likely to hurt people and you make that decision anyway, you're being both irrespon- sible and stupid . For example, subprime mortgage lenders and brokers who lend money to people likely to default are enriching them- selves at the expense of the rest of us, since the federal government may be called upon for financial rescue. 6 . Don't Ex ploit. It is easy to take advantage of a situation for financial gain, but doing so isn't consistent with I TABLE 10.2 A Sample Operating Budget for Fi rst Th ree Months ($000s) 284 Expense Salaries Rent Utilities Advertising
  • 16. Selling expenses Insurance Payroll taxes Depreciation Office expenses Tot al expenses Jan. $23.2 2 0.9 13.5 1 2 2.1 1.2 1.5 $47.4 Feb. Mar.
  • 17. $23.2 $26.2 2 2 0.9 0.9 13.5 17 2 2 2.1 2.5 1.2 1.2 ~ 1.5 $47.4 $54.3 good leadership. After Hurricane Ike hit last year, the wholesale price of gasoline shot up, which was nothing more than price gouging. In the short run, companies that exploited a nat- ural tragedy may have profited financially, but the long-term negative consequences are real and significant: In New York State, for example, more than a dozen companies were fined more than $60,000 for unfair business practices fol- lowing Hurricane Katrina. 7. Don't Make Promises You Can't Keep ... ... and keep the promises you make. There are
  • 18. rare circumstances in which we not only have a right but an ethical obligation to break a prom- ise, but generally speaking, we have a strong duty to be true to our word. 8. Take Responsibility for Your Mistakes. Transparency and accountability should be the new buzzwords. This means, in part, that busi- ness leaders who make mistakes should apolo- gize to those they have let down and do what- ever is necessary to make amends. In the wake of the toy industry's lead-paint scare in 2007, Mattei CEO Robert Eckert took the high road and told a Senate subcommittee that the com- pany failed "by not closely overseeing subcon- tractors in China whose toys didn't meet U.S. safety standards," and that Mattei was working with the Consumer Product Safety Entrepreneurship, Eighth Edition 295 Commission to ensure that these products would be safer. 9. People, Not Profits. Money has no intrinsic value; it is good only for what it can get us. For the good leader, this means that the ultimate goal in business-and life-is not hoarding riches but making things better for all, especially the neediest. 10. Be Kind, Not King. The relentless quest to be No.1 can blind us to
  • 19. what's really valuable in life: being a decent hu- man being. Yes, good leaders are enthusiasti- cally devoted to accomplishing their mission, but this pursuit cannot be at the expense of the well being of others. It should be obvious by now that the above rules apply not just to those in the financial sector but to everyone else, too. They are, after all, based on the five fundamental principles of ethics: Do No Harm, Make Things Better, Respect Others, Be Fair, and Be Loving. As Peter Drucker pointed out, it is not enough to do things right; we must also do the right things. The good leader today is concerned not only with get- ting from A to B, but with deciding whether B is worth getting to in the first place. Source: Reprinted from February 2, 2009 issue of Business Week by special permission, copyright © 2009 by The McGraw-Hill Compa- nies, Inc., "Are You a Good Leader?" by Bruce Weinstein, Business Week Online, p. 13. Capital budgets are intended to provide a basis for evaluating expenditures that will impact the business for more than one year. For example, a capital budget may project expenditures for new equipment, vehicles, computers, or even a new facility. It may also consider evaluating the costs of make or buy decisions in manufacturing or a comparison of leasing, buying used, or buying new equipment. Because of the complexity of these decisions, which can include the computation of the cost of capital and the anticipated
  • 20. return on the investment using present value methods, it is recommended that the entrepre- neur enlist the assistance of an accountant. PRO FORMA INCOME STATEMENTS The marketing plan discussed in Chapter 8 provides an estimate of sales for the next 12 months. Since sales are the major source of revenue and since other operational activi- ties and expenses relate to sales volume, it is usually the first item that must be defined. Table 10.3 summarizes all the profit data during the first year of operations for MPP Plastics. This company makes plastic moldings for such customers as hard goods 285 296 I Eo<repreooo•h;p --------t--------- ···-· ---- ·-------------·- ·-----·-- ·------------ ----------------.,jH 286 PART 3 FROM THE OPPORTUNITY TO THE BUSINESS PLAN TABLE 10.3 MPP Plastics Inc., Pro Forma Income Statement, First Year by Month ($000s) Jan. Feb. Mar. Apr. May June July Aug. Sept. Oct. Nov. Dec. Totals Sales 20.0 32.0 48.0 70.0 90.0 100.0 100.0 100.0 80.0 80.0 120.0 130.0 970.0
  • 21. Less: Cost of goods sold 10.0 16.0 24.0 35.0 45.0 50.0 50.0 50.0 40.0 40.0 60.0 65.0 485.0 Gross profit 10.0 16.0 24.0 35.0 45.0 50.0 50.0 50.0 40.0 40.0 60.0 65.0 485.0 Operating expenses Salaries* 23.2 23.2 26.2 26.2 26.2 26.2 26.2 26.2 26.2 26.2 26.2 26.2 308.4 Rent 2.0 2.0 2.0 2.0 2.0 2.0 2.0 2.0 2.0 2.0 2.0 2.0 24.0 Utilities 0.9 0.9 0.9 0.8 0.8 0.8 0.9 0.9 0.9 0.8 0.8 0.9 10.3 Advertising 13.5 13.5 17.0 17.0 17.0 17.0 14.0 14.0 14.0 21.ot 17.0 17.0 192.0 Sales expenses 1.0 1.0 1.0 1.0 1.0 1.0 1.0 1.0 1.0 1.0 1.0 1.0 12.0 Insurance 2.0 2.0 2.0 2.0 2.0 2.0 2.0 2.0 2.0 2.0 2.0 2.0 24.0 Payroll taxes 2.1 2.1 2.5 2.5 2.5 2.5 2.5 2.5 2.5 2.5 2.5 2.5 29.2 Depreciation* 1.2 1.2 1.2 1.2 1.2 1.2 1.2 1.2 1.2 1.2 1.2 1.2 14.4 Office expenses ~ 1.5 1.5 1.7 1& 2.0 2.0 2.0 1& 1& 2.2 2.2 22.0 Total operating expenses 47.4 47.4 54.3 54.4 54.5 54.7 51.8 51.8 51.6 58.5 54.9 55.0 636.3 Gross profit (37.4) (31.4) (30.3) (19.4) (9.5) (4.7) (1.8) (1 .8)
  • 22. (11.6) (18.5) 5.1 10.0 (151.3) *Added shipper in month 3. tTrade show *Plant and equipment of $72,000 depreciated straight line for five years. pro forma income Projected net profit calculated from projected revenue minus projected costs and expenses manufacturers, toy manufacturers, and appliance manufacturers. As can be seen from the pro forma income statement in Table 10.3, the company begins to earn a profit in the eleventh month. Cost of goods sold remains consistent at 50 percent of sales revenue. In preparation of the pro forma income statement, sales by month must be calculated first. Marketing research, industry sales, and some trial experience might provide the basis for these figures. Forecasting techniques such as survey of buyers' intentions, composite of sales force opinions, expert opinions, or time series may be used to project sales.Z It may also be possible to find financial data on similar start-ups to assist with these projections . As would be expected, it will take a while for any new venture
  • 23. to build up sales. The costs for achieving these increases can be disproportionately higher in some months, depending on the given situation in any particular period. Sales revenue for an Internet start-up is often more difficult to project since extensive advertising will be necessary to attract customers to the Web site. For example, a giftware Internet company can anticipate no sales in the first few months until awareness of the Web site has been created. Heavy advertising expenditures (discussed subsequently) also will be incurred to create this awareness. Given existing data on the number of "hits" by a similar type of Web site, a giftware Internet start-up could project the number of average hits ex- pected per day or month. From the number of hits, it is possible to project the number of consumers who will actually buy products from the Web site and the average dollar amount per transaction. Using a reasonable percentage of these "hits" times the average transaction will provide an estimate of sales revenue for the Internet start- up. The pro forma income statements also provide projections of all operating expenses for each of the months during the first year. As discussed earlier and illustrated in Table 10.2, '""'P~"'""hip, Hghth Edttloo I 297 - ---------·------·----·--- ----------- -----·---------------~---~--
  • 24. CHAPTER 10 THE FINANCIAL PLAN 287 each of the expenses should be listed and carefully assessed to make sure that any increases in expenses are added in the appropriate month. 3 For example, selling expenses such as travel, commissions, and entertainment should be expected to increase somewhat as terri- tories are expanded and as new salespeople or representatives are hired by the firm. Selling expenses as a percentage of sales also may be expected to be higher initially since more sales calls will have to be made to generate each sale, particularly when the firm is an un- known. The cost of goods sold expense can be determined either by directly computing the variable cost of producing a unit times the number of units sold or by using an industry standard percentage of sales. For example, for a restaurant, the National Restaurant Asso- ciation or Food Marketing Institute publishes standard cost of goods as a percentage of sales. These percentages are determined from members and studies completed on the restaurant industry. Other industries also publish standard cost ratios, which can be found in sources such as those listed in Table 7 .2 . Trade associations and trade magazines will also often quote these ratios in industry newsletters or trade articles . Salaries and wages for the company should reflect the number of personnel employed as well as their role in the organization (see the organization plan in Chapter 9) . As new personnel are hired to support the increased business, the costs will need to be included
  • 25. in the pro forma statement. In March, for example, a shipper is added to the staff. Other increases in salaries and wages may also reflect raises in salary. The entrepreneur should also consider increasing selling expenses as sales increase, ad- justing taxes because of the addition of new personnel or raises in salary, increasing office expenses relative to the increase in sales, and modifying the advertising budget as a result of seasonality or simply because in the early months of start-up the budget may need to be higher to increase visibility. These adjustments actually occur in our MPP Plastics example (Table 10.3) and are reflected in the month-by-month pro forma income statement for year 1. Any noteworthy changes that are made in the pro forma income statement are also labeled, with explanations provided. In addition to the monthly pro forma income statement for the first year, projections should be made for years 2 and 3. Generally, investors prefer to see three years of income projections . Year 1 totals have already been calculated in Table 10.3 . Table 10.4 illustrates the yearly totals of income statement items for each of the three years. Calculation of the percent of sales of each of the expense items for year 1 can be used by the entrepreneur as a guide for determining projected sales and expenses for year 2; those percentages then can be considered in making the projections for year 3. In addition, the calculation of percent of sales for each year is useful as a means of financial control so that the entrepreneur can
  • 26. ascertain whether any costs are too high relative to sales revenue. In year 3, the firm expects to significantly increase its profits as compared with the frrst and second years. In some in- stances, the entrepreneur may find that the new venture does not begin to earn a profit un- til sometime in year 2 or 3. This often depends on the nature of the business and start-up costs. For example, a service-oriented business may take less time to reach a profitable stage than a high-tech company or one that requires a large investment in capital goods and equipment, which will take longer to recover. In the pro forma statements for MPP Plastics (Tables 10.3 and 10.4), we can see that the venture begins to earn a profit in the eleventh month of year 1. In the second year, the company does not need to spend as much money on advertising and, with the sales increase, shows a modest profit of $16,300. However, in year 3 we see that the venture adds an additional em- ployee and also incurs a 26 percent increase in sales, resulting in a net profit of$127,900. In projecting the operating expenses for years 2 and 3, it is helpful to frrst look at those expenses that will likely remain stable over time. Items like depreciation, utilities, rent, in- surance, and interest are likely to remain steady unless new equipment or additional space is purchased. Some utility expenses such as heat and power can be computed by using
  • 27. I 298 j Entrepreneurship ~------~-..:..~.--,-·-~-- ----- ---- - - - ------ ----·-- ----- --- -··---·- -------·-·----·---···---·-·---·-··--·-··-···------··----·-· ------ 11 288 PART 3 FROM THE OPPORTUNITY TO THE BUSINESS PLAN TABLE 10.4 MPP Plastics Inc., Pro Forma Income Statement, Three-Year I Summary ($000s) Percent Year 1 Percent Year 2 Percent Year 3 Sales 100.0 970 .0 100.0 1,264.0 100.0 1,596.0 Less: Cost of goods sold 50.0 485 .0 50.0 632.0 50.0 798.0 Gross profit 50.0 485.0 50.0 632.0 50.0 798.0 Operating expenses Salaries 31.8 308.4 24.4 308.4 21.8 348.4 Rent 2.5 24.0 1.9 24.0 1.5 24.0 Utilities 1.1 10.3 0.8 10.3 0.7 10.3 Advertising 19.8 192.0 13.5 170.0 11.3 180.0 Sales expenses 1.2 12.0 1.0 12.5 0.8 13.5 Insurance 2.4 24.0 1.9 24.0 1.5 24.0 Payroll & misc. taxes 3.0 29.2 2.3 29.2 2.0 32.0
  • 28. Depreciat ion 1.5 14.4 1.1 14.4 0.9 14.4 Office expenses 2.3 22.0 ___1.,§ ___112 _1.2 ~ Total operating expenses 65.6 636.3 48 .7 615.3 42 .0 670.1 Gross profit (loss) (15.6) (151.3) 1.3 16.3* 8.0 127.9* Taxes 0.0 __Q,Q .......QJ1 _____Q,.Q .......QJ1 0.0 Net profit (15.6) (151.3) 1.3 16.3 8.0 127.9 *No taxes are incurred in profitable years 2 and 3 because of the carryover of losses in year 1. industry standard costs per square foot of space that is utilized by the new venture. Selling expenses, advertising, salaries and wages, and taxes may be represented as a percentage of the projected net sales. When calculating the projected operating expenses, it is most im- portant to be conservative for initial planning purposes. A reasonable profit that is earned with conservative estimates lends credibility to the potential success of the new venture. For the Internet start-up, capital budgeting and operating expenses will tend to be consumed by equipment purchasing or leasing, inventory, and advertising expenses. For example, the gift- ware Internet company introduced earlier would need to purchase or lease an extensive amount of computer equipment to accommodate the potential buyers from the Web site. Inventory costs would be based on the projected sales revenue just as would be the case for any retail
  • 29. store. Advertising costs, however, would need to be extensive to create awareness for the gift- ware Web site. These expenses would typically involve a selection of search engines such as Yahoo!, Lycos, MSN, and Google; links from the Web sites of magazines such as Woman 's Day, Family Circle, and Better Homes and Gardens; and extensive media advertising in maga- zines, television, radio, and print-all selected because of their link to the target market. PRO FORMA CASH FLOW Cash flow is not the same as profit. Profit is the result of subtracting expenses from sales , whereas cash flow results from the difference between actual cash receipts and cash pay- ments. Cash flows only when actual payments are received or made. Sales may not be re- garded as cash because a sale may be incurred but payment may not be made for 30 days. In I I Entrepreneurship, Eighth Edition I 299 - - --·· ··--·--·- ---·- ---------,-- -- CHAPTER 10 THE FINANCIAL PLAN 289 addition, not all bills are paid immediately. On the other hand, cash payments to reduce the principal on a loan do not constitute a business expense but do constitute a reduction of cash.
  • 30. Also, depreciation on capital assets is an expense, which reduces profits, not a cash outlay. For an Internet start-up such as our giftware company discussed earlier, the sales trans- action would involve the use of a credit card in which a percentage of the sale would be paid as a fee to the credit card company. This is usually between 1 and 3 percent depend- ing on the credit card. Thus, for each sale only 97 to 99 percent of the revenue would be net revenue because of this fee. As stated at the beginning of this chapter, one of the major problems that new ventures face is cash flow. On many occasions, profitable firms fail because of lack of cash. Thus, using profit as a measure of success for a new venture may be deceiving if there is a signif- icant negative cash flow. For strict accounting purposes there are two standard methods used to project cash flow, the indirect and the direct method. The most popular of these is the indirect method, which is illustrated in Table 10.5. In this method the objective is not to repeat what is in the in- come statement but to understand there are some adjustments that need to be made to the net income based on the fact that actual cash may or may not have actually been received or disbursed. For example, a sales transaction of $1,000 may be included in net income, but if the amount has not yet been paid, no cash has been received. Thus, for cash flow pur- poses there is no cash available from the sales transaction. For
  • 31. simplification and internal monitoring of cash flow purposes, many entrepreneurs prefer a simple determination of cash in less cash out. This method provides a fast indication of the cash position of the new venture at a point in time and is sometimes easier to understand. It is important for the entrepreneur to make monthly projections of cash like the monthly projections made for profits. The numbers in the cash flow projections are constituted from TABLE 10.5 Statement of Cash Flows: The Indirect Method Cash Flow from Operating Activities ( + or - Reflects Addition or Subtraction from Net Income) Net income Adjustments to net income: Noncash nonoperating items + depreciation and amortization Cash provided by changes in current assets or liabilities: Increase(+) or decrease(-) in accounts receivable Increase(+) or decrease(-) in inventory Increase(+) or decrease(-) in prepaid expenses Increase(+) or decrease(-) in accounts payable et cash provided by operating activities
  • 32. cash Flow from Other Activities Capital expenditures(-) Payments of debt (-) Dividends paid (-) Sale of stock(+) et cash provided by other activities crease (Decrease) in Cash XXX XXX XXX XXX XXX XXX XX, XXX (XXX) (XXX) (XXX) XXX
  • 33. (XXX) XXX I 300 I Entrepreneurship ------·-.... -'-"-"··---- ·r· --- -~--- - ----- - ---------- -~-------- ---- ·- --- ------- ------- -------------·-- -------·- - --- -- --~-.,--- -- ----- ---- AS SEEN IN BUSINESSWEEK PROVIDE ADVICE TO AN ENTREPRENEUR ABOUT SOLVING THEIR CASH-FLOW PROBLEM TO STAY IN BUSINESS Hot & Cold Inc., a plumbing and heating supply com- pany in the heart of Virginia's Shenandoah Valley, is headed for the slaughterhouse. As the housing boom grew, so did sales, from $7 million a year to $14 mil- lion over four years. But as the company expanded, its problems multiplied, and no amount of sales could cover the warts. As the economy faltered and poor management continued, revenue started dropping by more than $2 million a year. Crunching the numbers over the past five years shows lost opportunity and bad financial manage- ment have cost the company about $5 million in prof- its. Overtime alone is about $250,000 a year. Today Hot & Cold is at $6 million in sales and is running at a loss in excess of $1 million . The bank is nervous, and ready to pull the plug on its line of credit. The steady supply of new business has dried up, and the three
  • 34. owners' lives are on the line. The old cash cow is chopped meat. To keep the company alive, they've mortgaged their homes, maxed out their credit cards at usurious interest rates, and cashed in their 401 (k)s. Worker morale is low, and employees are phoning it in because they are convinced they'll be out of a job tomorrow. As a result, the few remaining clients are unhappy, and threaten- ing to take their business elsewhere. SOLUTION: CONTROL, CONTROL, CONTROL The owners of Hot & Cold have three choices: Walk away at great personal financial ruin; hope for a big client to fly to their rescue and help them pay off their huge debt; or take control of their own busi- ness. They're teetering on the verge of bankruptcy, but it's not too late. The three guys who took over from the family who founded Hot & Cold have no training as man- agers. These are hard-working, talented contractors and engineers with great knowledge of how to carry plumbing and installation projects to completion. But, for most of their careers, they worked for some- body else. First they need to sit down with each departmen head and develop an adopting plan for cash manage- ment. They need to be clear in their instructions, and forceful in their insistence that there will be dire con- sequences for failure to comply. Hold departme n meetings at 8 a.m. on Monday, issue marching orde rs, then meet again on Friday at 6 p.m. to see what did
  • 35. and did not get done. Every job needs to be moni- tored by microscope from start to finish. It'll hurt. Hot & Cold requires drastic internal over- haul, including deep cuts in operating costs. They can't be "tepid" about this. At least 20% of thei r workforce of 50 will have to be fired. This business needs to get serious about collecting the cash that clients owe them, even if they have to take a hit by offering cash discounts or accepting partial payment just to bring the money in. I also recommend that they meet face to face with their banker. If they've followed my advice so fa r, they will be able to point to the cost measures al- ready in place and forestall foreclosure on their loan. * ADVICE TO AN ENTREPRENEUR An entrepreneur friend saw the above article and has asked you for some advice: 1. My receivables are averaging about 75 days. Should I be concerned that this will affect my cash flow? 2. What can I do to get faster payments on my billing? 3. My business is profitable, but I seem to always run short of cash at the end of each month? Why is that? *Source: Reprinted from July 24, 2009 issue of Business Week by special permission, copyright© 2009 by The McGraw-Hill Compa-
  • 36. nies, Inc., www.businessweek.com, "Solve Your Cash-Flow Problem to Stay in Business," by George Cloutier with Samantha Marshall. the pro forma income statement with modifications made to account for the expected tim- ing of the changes in cash. If disbursements are greater than receipts in any time period, the entrepreneur must either borrow funds or have cash in a bank account to cover the higher disbursements. Large positive cash flows in any time period may need to be invested in short-term sources or deposited in a bank to cover future time periods when disbursements 290 I -·-----~----~---------------- ------------------------------------ _ :""''''"'"''""': E;ghth_E<J;tlo"_ t _;3_0 1 __ pro forma cash flow Projected cash available calculated from projected cash accumulations minus projected cash disbursements
  • 37. CHAPTER 10 THE FINANCIAL PLAN 291 are greater than receipts. Usually the ftrst few months of the start-up will require external cash (debt) to cover the cash outlays. As the business succeeds and cash receipts accumu- late, the entrepreneur can support negative cash periods. Table 10.6 illustrates the pro forma cash flow over the fust 12 months for MPP Plastics. As can be seen, there is a negative cash flow based on receipts less disbursements for the fust 11 months of operation. The likelihood of incurring negative cash flows is very high for any new venture, but the amount and length of time before cash flows become positive will vary, depending on the nature of the business. In Chapter 13 we discuss how the entrepreneur can manage cash flow in the early years of a new venture. For this chapter, we will focus on how to project cash flow before the venture is launched. The most difficult problem with projecting cash flows is determining the exact monthly receipts and disbursements. Some assumptions are necessary and should be conservative so that enough funds can be maintained to cover the negative cash months. In this fum, it is antic- ipated that 60 percent of each month's sales will be received in cash with the remaining 40 per- cent paid in the subsequent month. Thus, in February we can see that the cash receipts from sales totaled $27,200. This resulted from cash sales in February of 60 percent of $32,000, or $19,200, plus the 40 percent of sales that occurred in January
  • 38. (.40 X $20,000 = $8,000) but was not paid until February, thus resulting in the total cash received in February of $27,200. This process continues throughout the remaining months in year 1. Similar assumptions are made for the cost of goods disbursement. It is assumed in our example that 80 percent of the cost of goods is paid in the month that it is incurred, with the TABLE 10.6 MPP Plastics Inc., Pro Forma Cash Flow, First Year by Month ($000s) Jan. Feb. Mar. Apr. May June July Aug. Sept. Oct. Nov. Dec. Receipts Sales 12.0 27.2 41.6 61.2 82.0 96.0 100.0 100.0 88.0 80.0 104.0 126.0 Disbursements Equipment purchase 72.0 Cost of goods 8.0 14.8 22.4 37.6 43.0 49.0 50.0 50.0 42.0 40.0 56.0 60.0 Salaries 23.2 23.2 26.2 26.2 26.2 26.2 26.2 26.2 26.2 26.2 26.2 26.2 Rent 2.0 2.0 2.0 2.0 2.0 2.0 2.0 2.0 2.0 2.0 2.0 2.0 Utilities 0.9 0.9 0.9 0.8 0.8 0.8 0.9 0.9 0.9 0.8 0.8 0.9 Advertising 13.5 13.5 17.0 17.0 17.0 17.0 14.0 14.0 14.0 21.0
  • 39. 17.0 17.0 Sales expense 1.0 1.0 1.0 1.0 1.0 1.0 1.0 1.0 1.0 1.0 1.0 1.0 Insurance 2.0 2.0 2.0 2.0 2.0 2.0 2.0 2.0 2.0 2.0 2.0 2.0 Payroll & misc. taxes 2.1 2.1 2.5 2.5 2.5 2.5 2.5 2.5 2.5 2.5 2.5 2.5 Office expenses 1.5 1.5 1.5 1.7 1.8 2.0 2.0 2.0 1.8 1.8 2.2 2.2 Inventory* 0.2 0.4 0.6 ____li 0.8 0.8 1.0 ____1Q 1.0 1.0 ____11 1.2 Total disbursements 126.4 61.4 76.1 91.4 97.1 103.3 101.6 101.6 93.4 98.3 110.9 115.0 Cash flow (114.4} (34.2) (34.5) (30.2) (15.1) (7.3) (1.6) (1.6) (5.4) (18.3) (6.9} 11.0 Beginning balancet 300.0 185.6 151 .4 116.9 86.7 71.6 64.3 62.7 61.1 55.7 37.4 30.5 Ending balance 185.6 151.4 116.9 86.7 71.6 64.3 62.7 61.1 55.7 37.4 30.5 41.5 *Inventory is valued at cost or average of $2.00/unit. tTirree founders put up $!00,000 each for working capital through the first three years. After the third year the venture will need debt or equity financing for expansion. 302 I '"'"P""'""h;p --- --------+ ---- -- -------- ----··--- -- -·- -----
  • 40. 292 PART 3 FROM THE OPPORTUNITY TO THE BUSINESS PLAN pro forma balance sheet Summarizes the projected assets , liabilities, and net worth of the new venture assets Items that are owned or available to be used in the venture operations remainder paid in the following month. Thus, referring back to Table 10.3, we can note that in February the actual cost of goods was $16,000. However, we actually pay only 80 percen· of this in the month incurred-but we also pay 20 percent of the cost of goods sold thar is still due from January. Thus, the actual cost of goods cash outflow in February is .8 X $16,000 + .2 X $10,000, or a total of $14,800. Using conservative estimates, cash flows can be determined for each month. These cash flow projections assist the entrepreneur in determining how much money he or she will need to raise to meet the cash demands of the venture. In our example, the venture stans
  • 41. with a total of $300,000, or $100,000 from each of the three founders. We can see that by the twelfth month, the venture begins to turn a positive cash flow from operations, still leaving enough cash available ($41,500) should the projections fall short of expectations . If the entrepreneurs in our example had to use debt for the start- up, then they would need to show the interest payments in the income statement as an operating expense and indicate the principal payments to the bank as a cash disbursement, not as an operating expense. This issue often creates cash flow problems for entrepreneurs when they do not realize thar debt is a cash disbursement only and that interest is an operating expense. It is most important for the entrepreneur to remember that the pro forma cash flow, like the income statement, is based on best estimates. A start-up venture in a weak economy may find it necessary to revise cash flow projections frequently to ensure that their accu- racy will protect the firm from any impending disaster. The estimates or projections should include any assumptions so that potential investors will understand how and from where the numbers were generated.4 In the case of both the pro forma income statement and the pro forma cash flow, it is sometimes useful to provide several scenarios, each based on different levels of success of the business. These scenarios and projections not only serve the purpose of generating pro forma income and cash flow statements but, more importantly,
  • 42. familiarize the entrepreneur with the factors affecting the operations . PRO FORMA BALANCE SHEET The entrepreneur should also prepare a projected balance sheet depicting the condition of tlre /Ju:tirress at t.he end of the frrst year. The balance sheet wiU require the use of the pro forma income and cash flow statements to help justify some of the figures. 5 The pro forma balance sheet reflects the position of the business at the end of the first year. It summarizes the assets, liabilities, and net worth of the entrepreneurs. Every business transaction affects the balance sheet, but because of the time and expense, as well as need, it is common to prepare balance sheets at periodic intervals (i.e. , quarterly or annually). Thus, the balance sheet is a picture of the business at a certain moment in time and does not cover a period of time. Table 10.7 depicts the balance sheet for MPP Plastics. As can be seen, the total assets equal the sum of the liabilities and owners ' equity. Each of the categories is explained here: • Assets. These represent everything of value that is owned by the business. Value is not necessarily meant to imply the cost of replacement or what its market value would be but is the actual cost or amount expended for the asset. The assets are categorized as current or fixed. Current assets include cash and anything
  • 43. else that is expected to be converted into cash or consumed in the operation of the business during a period of one year or less. Fixed assets are those that are tangible and will be used over a long period of time . These current assets are often dominated by receivables or money that is owed to the new venture from customers. Management of these receivables is Entrepreneurship, Eighth Edition 303 CHAPTER 10 THE FINANCIAL PLAN 293 TABLE 10.7 MPP Plastics Inc., Pro Forma Balance Sheet, End of First Year ($000s) Assets Current assets Cash $41.5 Accounts receivable 52.0 Inventory 1.2 Total current assets $ 94.7 Fixed assets Equipment 72.0
  • 44. Less depreciation 14.4 Total fixed assets 57.6 Total assets $152.3 Liabilities and Owners' Equity Current liabilities Accounts payable $13.0 Total liabilities $ 13.6 Owners' equity K. Peters 100.0 C. Peters 100.0 J. Welch 100.0 Retained earnings (160.7) Total owners' equity 148.7 Total liabilities and owners' equity $152.3 important to the cash flow of the business since the longer it takes for customers to pay their bills, the more stress is placed on the cash needs of the venture. A more detailed discussion of the management of receivables is presented in Chapter 13. liabilities Money that is • Liabilities. These accounts represent
  • 45. everything owed to creditors . Some of these owed to creditors amounts may be due within a year (current liabilities), and others may be long-term debts . There are no long-term liabilities in our MPP Plastics example because the venture used funds from the founders to start the business. However, should the entrepreneurs need to borrow money from a bank for the future purchase of equip- ment or for additional growth capital, the balance sheet would show long-term lia- bilities in the form of a note payable equal to the principal amount borrowed. As stated earlier, any interest on this note would appear as an expense in the income statement, and the payment of any principal would be shown in the cash flow state- ment. Subsequent end-of-year balance sheets would show only the remaining amount of principal due on the note payable. Although prompt payment of what is owed (payables) establishes good credit ratings and a good relationship with suppli- ers, it is often necessary to delay payments of bills to more effectively manage cash flow. Ideally, any business owner wants bills to be paid on time by suppliers so that he or she can pay any bills owed on time. Unfortunately, during recessions , many -~- } 0!' __ ~ _ _'"'~-"""""'h"'--------- ------------------------------ --------------------------- <iiH
  • 46. 294 PART 3 FROM THE OPPORTUNITY TO THE BUSINESS PLAN owner equity The amount owners have invested and/or retained from the venture operations breakeven Volume of sales where the venture neither makes a profit nor incurs a loss firms hold back payment of their bills to better manage cash flow. The problem with this strategy is that while the entrepreneur may think that slower payment of bills will generate better cash flow, he or she may also find that customers are think- ing the same thing, with the result that no one gains any cash advantage. More discus- sion of this issue is also included in Chapter 13. • Owner equity. This amount represents the excess of all assets over all liabilities. It represents the net worth of the business. The $300,000 that was invested into the business by MPP Plastics' three entrepreneurs is included in the
  • 47. owners' equity or net worth section of the balance sheet. Any profit from the business will also be included in the net worth as retained earnings. In our MPP Plastics example, retained earnings is negative, based on the net loss incurred in year 1. Thus, revenue increases assets and owners' equity, and expenses decrease owners' equity and either increase liabili- ties or decrease assets. BREAK- EVEN ANALYSIS In the initial stages of the new venture, it is helpful for the entrepreneur to know when a profit may be achieved. This will provide further insight into the financial potential for the start-up business. Break-even analysis is a useful technique for determining how many units must be sold or how much sales volume must be achieved to break even. We already know from the projections in Table 10.3 that MPP Plastics will begin to earn a profit in the eleventh month. However, this is not the break- even point since the firm has obligations for the remainder of the year that must be met, regardless of the number of units sold. These obligations, or fixed costs, must be covered by sales volume for a company to break even. Thus, breakeven is that volume of sales at which the business will neither make a profit nor incur a loss. The break-even sales point indicates to the entrepreneur the volume of sales needed to cover total variable and fixed expenses. Sales in excess of the
  • 48. break-even point will result in a profit as long as the selling price remains above the costs necessary to produce each unit (variable cost).6 The break-even formula is derived in Table 10.8 and is given as: B/E(Q)= TFC SP- VC/Unit (marginal contribution) where B/E(Q) =break-even quantity TFC = total fixed costs SP = selling price VC /Unit = variable costs per unit As long as the selling price is greater than the variable costs per unit, some contribution can be made to cover fixed costs. Eventually, these contributions will be sufficient to pay all fixed costs, at which point the firm has reached breakeven. The major weakness in calculating the breakeven lies in determining whether a cost is fixed or variable. For new ventures these determinations will require some judgment. How- ever, it is reasonable to regard costs such as depreciation, salaries and wages, rent, and in- surance as fixed. Materials, selling expenses such as commissions, and direct labor are most likely to be variable costs. The variable costs per unit usually can be determined by allocating the direct labor, materials, and other expenses that are incurred with the produc- tion of a single unit.
  • 49. '"'"'""'""h;p, E;ghth Ed;Uoo I 305 ------~------------------------ --- -------- - --- -------- -------- ·- ---------------~-~~-- CHAPTER 10 THE FINANCIAL PLAN 295 TABLE 10.8 Determining the Break-Even Formula By definition, breakeven is where Total Revenue (TR) Also by definition: (TR) and (TC) Thus: SP X Q = TFC + TVC Where TVC Thus SP X Q = TFC + (VC/Unit X Q) (SP X Q)- (VC/Unit X Q) Q (SP - VC/Unit) Finally, Breakeven(Q) = Total Costs (TC) =Selling Price (SP) x Quantity (Q) =Total Fixed Costs (TFC}* +Total Variable Costs (TVC)t
  • 50. = Variable Costs/Unit (VC/Unit)* X Quantity (Q) = TFC = TFC TFC SP- VC/Unit *Fixed costs are those costs that, without change in present productive capacity, are not affected by changes in volume of output. !Variable costs are those that are affected in total by changes in volume of output. *The variable costs per unit is all those costs attributable to producing one unit. This cost is constant within defined ranges of production . Recall that in our MPP Plastics example the venture produces plastic molded parts for the toy industry and hard goods and appliance manufacturers. Since the company is likely to be selling a large volume of these parts at various prices, it is necessary to make an assumption regarding the average selling price based on production and sales revenue. The entrepreneurs determine that the average selling price of all these compo- nents is $4.00/unit. From the pro forma income statement (Table 10.4), we see that fixed costs in year 1 are $636,300. We also know from our example that cost of goods sold is
  • 51. 50 percent of sales revenue, so we can assume a variable cost per unit of $2.00. Using these calculations we can then determine the venture's break- even point (B/E) in units as follows: TFC B/E=----- SP- VC/Unit $636,300 $4.00 - $2.00 $636,300 $2.00 = 318,150 units Any units beyond the 318,150 that are sold by the venture will result in a profit of $2.00 per unit. Sales below this number will result in a loss for the company. In cases where the firm produces more than one product and it is feasible to allocate fixed costs to each product, then it is possible to calculate a break-even point for each product. Fixed costs are deter- mined by weighting the costs as a function of the sales projections for each product. For ex- ample, if it is assumed that 40 percent of the sales are for product X, then 40 percent of fixed costs should be allocated to that product. In our MPP Plastics example, the large number of different products and the size lots of
  • 52. customer purchases prohibit any individual product break-even calculation. In this case we estimate the average selling price of all components for use in our calculations. 30~-~ Entrepreneurship 296 PART 3 FROM THE OPPORTUNITY TO THE BUSINESS PLAN pro forma sources a11d applicatio11s offtmds Summarizes all the projected sources of funds available to the venture and how these funds will be disbursed FIGURE 10.1 Graphic Illustration of Breakeven $ ooos 1,500 1,400 1,300
  • 53. 1,200 1,100 1,000 900 800 700 .....- !-' FC 600 500 400 300 200 100 100 200 300 Units (OOOs) 400 500 One of the unique aspects of breakeven is that it can be graphically displayed, as in Figure 10.1. In addition, the entrepreneur can try different
  • 54. states of nature (e.g., different selling prices, different fixed costs and/or variable costs) to ascertain the impact on breakeven and subsequent profits. PRO FORMA SOURCES AND APPLICATIONS OF FUNDS The pro forma sources and applications of funds statement illustrates the disposition of earnings from operations and from other financing. Its purpose is to show how net income and financing were used to increase assets or to pay off debt. It is often difficult for the entrepreneur to understand how the net income for the year was disposed of and the effect of the movement of cash through the business. Questions often asked are, Where did the cash come from? How was the cash used? and What happened to asset items during the period? Table 10.9 shows the pro forma sources and applications of funds for MPP Plastics Inc. after the first year of operation. Many of the funds were obtained from personal funds or loans. Since at the end of the first year a profit was earned, it too would be added to the sources of funds. Depreciation is added back because it does not represent '""'P""'""hip, Eigh<h Editioo I 307 -- ----- -·-- -- . -- ·- ~-- ~~ AS SEEN IN BUSINESSWEEK
  • 55. ELEVATOR PITCH FOR BEER CHIPS When Brett Stern sees a problem, he fixes it. A life- long tinkerer, the 50-year-o ld inventor used his ex- pertise in industrial design to market snack foods. Unable to find a beer-flavored potato chip, Stern w hipped up his own batch. Within two years, he w as shipping packages of aptly named Beer Chips, w hich retail from $1.39 to $3 .60, to Whole Foods (WFMI), SuperValu (SVU), and Publix grocery stores. Stern used $11,200 of his own money to launch the Portland (Ore.) company. He says he generated $500,000 in revenue in 2007 and $1.3 mi Ilion in 2008. He claims a profit margin of 11 %, which he cr edits to his virtual business model: He outsources everything but the creativity. Controlling only the d esign and direction of the product, he relies on ot hers to manufacture and distribute it. That keeps is overhead low: His only employees-a book- Keeper and a marketer-both work part time from a garage. Stern, who's known to carry chip samples in his car and give them to strangers, also keeps his eye on the big picture . He hopes to create enough de- mand for Beer Chips, with such new flavors as mar- garita and Bloody Mary, that a snack-food company will purchase it.* A business associate has asked you to look for in- teresting investment opportunities in the snack-food market. He is willing to pay you a finder's fee if you provide a good investment opportunity. After learn- ing about this start-up, you need to decide whether to introduct Brett to your business associate. What would you do? Why would this be a good long-term
  • 56. investment, and what would be the risks? *Source: Reprinted from June 9, 2009 issue of Business Week by special permission, copyright© 2009 by The McGraw-Hill Companies, Inc., "America's Most Promising Startups: Beer Chips." by Emily Schmitt, posted on June 9, 2009, www.businessweek.com/smallbiz/ an out-of-pocket expense. Thus, typical sources of funds are from operations, new invest- ments, long-term borrowing, and sale of assets . The major uses or applications of funds are to increase assets, retire long-term liabilities, reduce owner or stockholders' equity, and pay dividends. The sources and applications of funds statement emphasizes the inter- relationship of these items to working capital. The statement helps the entrepreneur as well as investors to better understand the financial well-being of the company as well as the effectiveness of the financial management policies of the company. TABLE 10.9 MPP Plastics Inc., Pro Forma Sources and Applications of Funds, End of First Year Source of funds Personal funds of founders $300,000 Net income (loss) from operations (151,300) Add depreciation 14,400
  • 57. Total funds provided $163,100 Application of funds Purchase of equipment $ 72,000 Inventory 1,200 Total funds expended 73,200 Net increase in working capital 89,900 $163,100 297 308 Entrepreneurship ,. __ _ 298 PART 3 FROM THE OPPORTUNITY TO THE BUSINESS PLAN IN REVIEW SUMMARY SOFTWARE PACKAGES There are a number of financial software packages available for the entrepreneur that can track financial data and generate any important financial statement. For purposes of com- pleting the pro forma statements, at least in the business planning stage, it is probably eas- iest to use a spreadsheet program, since numbers may change often as the entrepreneur
  • 58. begins to develop budgets for the pro forma statements. Microsoft Excel is the most widely used spreadsheet software and is available in Macintosh and PC formats. The value of using a spreadsheet in the start-up phase for financial projections is simply be- ing able to present different scenarios and assess their impact on the pro forma statements. It helps to answer such questions as, What would be the effect of a price decrease of 10 percent on my pro forma income statement? What would be the impact of an increase of 10 percent in operating expenses? and How would the lease versus purchase of equipment affect my cash flow? This type of analysis, using the computer spreadsheet software, will provide a quick assessment of the likely financial projections given different scenarios. It is recommended in the start-up stage, where the venture is very small and limited in time and resources, that the software selected be very simple and easy to use. The entrepre- neur will need software to maintain the books and to generate financial statements. Most of these software packages allow for check writing, payroll, invoicing, inventory manage- ment, bill paying, credit management, and taxes. The software packages vary in price and complexity. The simplest to use and least expen- sive ($79 to $140) software products are QuickBooks (Intuit Inc.), Peachtree (Sage Software), Microsoft Office Accounting, and CheckMark Software Inc. These packages offer basic pay-
  • 59. roll and general ledger accounting software for the start-up venture. They typically offer tutorials and support geared toward the successful implementation of these packages, partic- ularly for new users. All these firms offer more comprehensive accounting software, as do many other companies. Prices for these packages can range from $199 to $999 (and up) depending on the comprehensiveness of the software. A simple Internet search will identify hundreds of accounting software companies. The most basic and most popular comprehen- sive packages are mentioned in the preceding, and these usually can be purchased online or at a local computer store. If a more comprehensive package is needed, the entrepreneur should discuss the options with a business associate, friend, or consultant who can assess his or her needs, evaluate the benefits of the most appropriate options, and assist the entrepreneur in selecting the package that will best fit the venture's needs. This chapter introduces several financial projection techn iques. A single fictitious ex- ample of a new venture (MPP Plastics Inc.) is used to illustrate how to prepare each pro forma statement. Each of the planning tools is designed to provide the entrepreneur w ith a clear picture of where funds come from, how they are disbursed, the amount of cash availab le, and the general financial well-being of the new venture. The pro forma income statement provides a sales estimate in the first year (monthly
  • 60. basis) and projects operating expenses each month. These estimates are determined from the appropriate budgets, which are based on marketing plan projections and objectives. I "''"'""'""h;p, E;gh<h "";'" I 309 --------------- ---~------------~---- ·-·---·- ------ --- ·----- ----~---··-··--~-------- ----t --- CHAPTER 10 THE FINANCIAL PLAN 299 Cash flow is not the same as profit. It reflects the difference between cash actually received and cash disbursements. Some cash disbursements are not operating expenses (e.g., repayment of loan principal); likewise, some operating expenses are not a cash disbursement (e.g., depreciation expense). Many new ventures have failed because of a lack of cash, even when the venture is profitable. The pro forma balance sheet reflects the condition of the business at the end of a particular period. It summarizes the assets, liabilities, and net worth of the firm. The break-even point can be determined from projected income. This measures the point where total revenue equals total cost. The pro forma sources and applications of funds statement helps the entrepreneur
  • 61. to understand how the net income for the year was disposed of and the effect of the movement of cash through the business. It emphasizes the interrelationship of assets, liabilities, and stockholders' equity to working capital. Software packages to assist the entrepreneur in accounting, payroll, inventory, billing, and so on are readily available. The cost of these packages will vary depending on the size and type of business. RESEARCH TASKS 1. Research the software packages available to help entrepreneurs with the financials for a business plan. Which do you believe is the best? Why? 2. Companies planning to make an initial public offering (IPO) must submit a financial plan as part of their prospectus. From the Internet, collect a prospectus from three different companies and analyze their financial plans. What were the major assumptions made in constructing these financial plans? Compare and contrast these financial plans with what we would expect of a financial plan as part of a business plan. 3. Find an initial public offering prospectus for three companies. What items are listed as assets? As liabilities? How much is the owners' equity? For what purpose do they say they are going to use the additional funds raised
  • 62. from the initial public offering? CLASS DISCUSSION 1. Is it more important for an entrepreneur to track cash or profits? Does it depend on the type of business and/or industry? What troubles will an entrepreneur face if she or he tracks only profits and ignores cash? What troubles will an entrepreneur face if she or he tracks only cash and ignores profits? 2. What volume of sales is required to reach breakeven for the following business: The variable cost of producing one unit of the product is $5, the fixed costs of plant and labor are $500,000, and the selling price of a single product is $50. It is not always easy to classify a cost as fixed or variable. What happens to the breakeven calculated above if some of the fixed costs are reclassified as variable costs? What happens if the reverse is the case (i.e., some of the variable costs are reclassified as fixed costs)? 3. How useful is a financial plan when it is based on assumptions of the future and we are confident that these assumptions are not going to be 100 percent correct? I 31 0 j Entrepreneursh ip
  • 63. __ ,_. ____ ·~--+----- - -- ----·--------- ------------------------------ ----- ----- ------~----- ----------------- ---- 300 PART 3 FROM THE OPPORTUNITY TO THE BUSINESS PLAN SELECTED READINGS Adelman, Philip J.; and Alan M. Marks. (2007}. Entrepreneurial Finance-Finance :=: Small Businesses, 4th ed. Upper Saddle River, NJ: Prentice- Hall. A practical-oriented text that focuses specifically on the needs of individuals sta-- ing their own businesses. Its emphasis is on financial issues for proprietorsh~ partnerships, limited liability companies, and S corporations. A unique chapter -- personal finance has been added in this edition. Bogoslaw, David. (November 11, 2008). How to Fix Financial Reporting, Business ~ Online, p. 14. Twenty of the wealthiest countries sent their finance ministers to a conference := discuss how to overhaul the global financial system. Basically, there needs to be= change in how companies think about capital markets, and they need to work mo~ closely with customers, employees, and their supply chains. In addition, the au argues that changes are needed in the U.S. Generally Accepted Accounting Prin
  • 64. pies (GAAP). Carter, Richard B.; and Howard Van Auken. (2005}. Bootstrap Financing and Owne Perceptions of Their Business Constraints and Opportunities. Entrepreneurship and Re- gional Development, vol. 17, no. 2, pp. 129-44. The results of a regional survey of small-business entrepreneurs are presentee These entrepreneurs were queried regarding their use of and their motivation use bootstrap financing. Extending the work of Winborg and Landstrom, these results indicate that perceived risk is highly associated with the owners' assess- ment of the importance of bootstrap financing techniques. The results sho ul· be helpful to consultants and agencies that assist small firms with fundin~ alternatives. Gahagan, Jim. (2004). Reaching for Financial Success. Strategic Finance, vol. 20, no . 7. pp. 12-13. This article discusses the importance of reaching financial success for a business en- terprise. As market conditions change dramatically within a single planning perio d, budgeting and planning forecasts and the financial plans they produce are critica to the business owner. Jones, Craig. (February 2008). Reducing Operating Costs through Innovation. Conve-
  • 65. nience Store Decisions, pp. 6-8. A small-business owner of a service center and car wash discusses how he was ab le to reduce costs through the integration of energy-cost-saving strategies. Not only were costs reduced, but profits and convenience to the employees and customers were increased. Jordan, Charles E.; and Marilyn A. Waldron. (2001). Predicting Cash Flow from Opera- tions: Evidence on the Comparative Abilities for a Continuum of Measures. Journal of Applied Business Research, vol. 17, no. 3, pp. 87-94. Prior studies have attempted to confirm or reject the assertion that accrua l accounting measures provide better information for predicting cash flows than do cash basis measures. However, their results have proved largely inconclusive and contradictory. This study identifies research constructs that may have driven these inconsistent findings and makes adjustments to mitigate their effects. Rappaport, Alfred. (2005}. The Economics of Short-Term Performance Obsession. Finan- cial Analysts Journal, vol. 61, no. 3, pp. 65-79. This article focuses on a three-pronged program for reducing short-term corpo- rate performance obsession. The author argues that short-term performance is
  • 66. D NOTES Eo<repre"'""h;p, E;ghth Ed;t;oo I 311 -- ---·- ---· ----- -- -~- ~-------· CHAPTER 10 THE FINANCIAL PLAN 301 particularly important to young companies. However, it is important to recognize that because there is such flexibility in estimating the timing of accruals, these short-term performance predictions may not accurately picture the cash flow forecasts. Rezaee, Zabihollah. (February 2003). High-Quality Financial Reporting: The Six-Legged Stool. Strategic Finance, pp. 26-30. This article argues that quality financial reports can be achieved when there is a well-balanced, functioning system of corporate governance. For good corporate governance, companies should develop a "six-legged stool" model that supports re- sponsible and reliable reports. The model is based on the active participation of all parties, which are: the board of directors, the audit committee, the top manage- ment team, internal auditors, external auditors, and governing bodies. Rhodes, David; and Daniel Stelter. (February 2009). Seize Advantage in a Downturn.
  • 67. Harvard Business Review, pp. 50-58. The authors offer recommendations to stabilize business during a downturn. First, companies should monitor and maximize cash flow by managing customer credit and reducing working capital. Second, firms need to protect their existing business by reducing costs, managing the product line, and divesting noncore business. Third, firms need to maximize the business value relative to rivals by being proactive in investor relations. Salzman, Jessica Reagan. (November/December 2008) . Time for an End of Year Finan- cial Tune-Up. Home Business Magazine, pp. 64-67. The article offers suggestions on how small businesses can increase revenue to meet financial needs for 2009. Business owners should bill customers promptly to en- hance receivables. Bills should be paid on time to avoid late fees. Also suggestions are provided on where to find excess expenses. Tarantino, David. (September/October 2001). Understanding Financial Statements. Physician Executive, pp. 72-76. This article describes the critical"financials" that can make or break a business. It explains each financial statement, how it differs from other financial statements, and what useful information about the business can be obtained from each
  • 68. statement. Taylor, Mandie. (June 2008). How to Identify Short and Long- Term Liquidity Needs Accurately. Journal of Corporate Treasury Management, pp. 291-96. The author describes the need to manage cash effectively to ensure that funding is secured at an early date. These strategies involve producing a reliable cash projection with the appropriate cash budget. This forecast or projection of cash needs is a work in progress and should be monitored regularly to ensure reliability. 1. See Sara Wilson, "Build a Billion-Dollar Business," Entrepreneur (March 2009), pp. 45-47; Jeffrey M. O'Brien, "Zappos Knows How to Kick It," Fortune (February 2, 2009), pp. 54-60; Paula Andruss, "Delivering Wow through Service," Marketing News (October 10, 2008), p. 10; and Brian Morrissey, "Zappos Launches Insights Service," Ad week (December 15, 2008), p. 6. 2. R. Kerin, S. W. Hartley, and W. Rudelius, Marketing, 9th ed. (Burr Ridge, IL: McGraw-Hill/Irwin, 2009), pp. 245-47. 312 I '"'"'""'""h;p ~ -----~·------- -------- ---·-~-----· ---·----- ·-~- ------------· ·---------- .. -------·-·--·----
  • 69. 302 PART 3 FROM THE OPPORTUNilY TO THE BUSINESS PLAN 3. E. A. Helfert, Techniques of Financial Analysis, 11th ed. (Burr Ridge, IL: McGraw-Hill/Irwin, 2003), pp. 152-78. 4. Norman Brodsky, "Learning from Mistakes," Inc. (June 2003), pp. 55-57. 5. Clyde P. Stickney, Paul Brown, and James Whalen, Financial Reporting and Statement Analysis: A Strategic Approach, 6th ed. (Florence, KY: South- Western/Cengage Learning, 2007), pp. 443-79. 6. Kerin et al., Marketing, pp. 346-50. References Hisrich, R.D., Peters, M.P., & Shepherd, D.A. (2013). Entrepreneurship (Laureate Custom Education). New York: McGraw-Hill Irwin. Custom Create Edition LAUREATE EDUCATION INC'
  • 70. 264 I ,.,., .. h,, ~------------·-·--- ------ ----------·- -------------···- ---·-- THE ORGANIZATIONAL PLAN 1 To understand the importance of the management team in launching a new venture. 2 To understand the advantages and disadvantages of the alternative legal forms for organizing a new venture. 3 To explain and compare the S corporation and limited liability company as alternative forms of incorporation. 4 To learn the importance of both the formal and the informal organization. 5 To illustrate how the board of directors or board of advisors can be used to support the management of a new venture. I Entrepreneurship, Eighth Edition I 265
  • 71. ---------~-- ------T --- OPENING PROFILE JIM SINEGAL Building a strong and lasting organization requires careful planning and strategy. No one knows this better than Jim Sinegal, the founder and CEO of Costco Wholesale Corporation, a successful warehouse chain store. Jim's philosophy is that a successful organization depends heavily on its employees and that happy employees are loyal • and stable and can help generate successful sales and rev- enue growth . Jim Sinegal has had a long history with the warehouse concept. It began appropriately when he was a student at San Diego State University. In 1954, a classmate and good friend asked him if he would be willing to help unload mattresses for the day at a newly opened discount store called Fed-Mart. Jim didn't realize at that time how significant this would be as an
  • 72. introduction to the more modern warehouse concept. He not only went to work for Fed-Mart but he made it a career, rising eventually to executive vice president. More importantly, as part of this career at Fed-Mart, Jim was able to learn a great deal about this business from Fed-Mart's chairman, Sol Price, who is credited with being the inven- tor of the concept of high-volume warehouse stores. After many successful years working at Fed-Mart, Jim left the company in 1975 when Sol Price was fired, having sold Fed-Mart to a German retailer. Both he and Sol then teamed up to start a new warehouse company, Price Club. The success of Price Club attracted competition from Wal-Mart, which launched Sam's Club, and Zayre's, which started BJ's Wholesale Club. Noting the potential for these warehouse stores, Jim left Price Club and, with the help of a Seattle entrepreneur, launched Costco. Sol Price and Jim Sinegal became partners again in 1993 when Costco and Price Club merged to form
  • 73. the largest membership cha in in the United States. In 1995, Sol Price and Jim Sinegal again parted ways, mainly because they could not agree on a strategy for building the business. Sol maintained some of the real estate and concentrated his efforts on licensing PriceSmart warehouse stores in for- eign markets. Jim retained control of all the warehouse stores in the United States and has since built the business to be the number one warehouse club operator in the country. 255 266 I Eott•Pre"'""h;p ·-- -- ---1---------- --·-- --- ··-·- -- "- -- -- - - 256 PART 3 FROM THE OPPORTUNITY TO THE BUSINESS PLAN Jim Sinegal would emphatically summarize the successful strategy of Costco in two simple statements. First, build a strong organization with loyal, hardworking employees by paying them above-average salaries (the average salary is
  • 74. $17/hour), providing excellent benefits (90 percent of health insurance costs for both full-timers and part- timers are paid by the company), and giving them the feeling that you care about their welfare. Second, maintain the business model of a warehouse store by limiting the product offerings, allowing fledgling companies to supply inventory, and main- taining low prices. In addition to the high wages and health insurance coverage, the company also contributes between 3 and 9 percent of each employee's pay to a 401 (k). With this policy Jim brags about the astoundingly low first-year employee turnover rate of 5.5 percent. Wall Street, however, has been very critical of Costco's industry-high labor cost of 70 percent of total cost of operations. Analysts argue that Costco treats its employees and cardholders better than its stockholders. Sinegal's response is clear and undaunted.
  • 75. He argues that one of the most important aspects of a successful organization is its people. It's important to hire the best people you can and then keep them long term so they in turn will have some job security. He states, "It's not altruism. In the final analy- sis, it's good business." Even with its high labor costs and low revenue-to-sales ratio (in 2008 this figure was 1.8 cents for every sales dollar, compared to almost twice that amount for Wai- Mart), Costco established itself as the number-one-ranked warehouse club in the United States. From 2006 to 2008 Costco's sales revenue increased from $60.2 billion to $72.5 billion. In 2008 Costco's profits rose about 15 percent to $1.28 billion. Although economic conditions have been poor, Costco did manage to achieve a sales increase of 4 percent in the first quarter of fiscal 2009 compared to the same period in 2008. Beginning with the single store in 1983, Costco now has more than 530 stores mostly in the United States, but with some in
  • 76. Canada, the U.K., South Korea, Taiwan, Mexico, and Japan. The company has plans to open its first store in Australia in 2009. It's impossible to argue with the huge success that Jim Sinegal has achieved. His combination of a quality, loyal labor force and his relentless attention to maintain- ing the warehouse store concept by offering a bare-bones, cement-floor retail space, charging a membership fee for the right to shop, and maintaining a limited product offering at low prices with high inventory turnover has proven to be a successful business model. Jim Sinegal takes only a modest salary, spends a lot of time traveling to many stores, and works with a lot of fledgling supplier enterprises, giving them an opportunity that would not be likely with other giant retailers. He also continues to maintain his policy of marking up retail prices no more than 14 percent. The success of the firm has recently
  • 77. continued, albeit at a slower pace, because of the economic conditions affecting retail sales. However, Sinegal expects that the bargain pricing position of Costco will be an advantage in a weakened economy. 1 '""''""'""hip, Eighth Ed'"'" l -- -- --- -- --·- ·- -·· ·-- ---·· ···--- ... --· -·- --- -···· -- --- -- --··· -- ·----------- -· -- ------------- ------- + 267 AS SEEN IN ENTREPRENEUR MAGAZINE PROVIDE ADVICE TO AN ENTREPRENEUR ABOUT SOME LEGAL ASPECTS OF STARTING A BUSINESS You just started your business-who has time to t hink about an exit strategy? If you're putting off making such plans, you've committed a very com- mon legal mistake, says Alan S. Kopit, partner at Hahn Loeser & Parks LLP in Cleveland and advisor t o Lawyers.com. "Now is the time to decide those issues-not after a problem develops," he says. Here, Kopit runs down a few more common legal bl unders to avoid: •. Failing to get good advice. Don't ever go it alone. Instead, Kopit suggests entrepreneurs enlist the services and counsel of a good lawyer, an accountant, and an insurance agent at the very beginning of their start-up ventures. "Younger [entrepreneurs] particularly need people to
  • 78. bounce their ideas off of," he says. 2 Neglecting important employment considerations. Hiring issues are a major legal consideration for start-ups. Consider whether you need a written non-compete contract with employees, whether you'll use independent contractors, and so on. Selecting the wrong business structure. Should you classify your business as a sole proprietorship, an LLC, an LLP, or a corporation? "There are tax implications that go along with [each choice]," cautions Kopit. Be sure to weigh each option with the help of your advisors to determine which form will best serve your business plan. ADVICE TO AN ENTREPRENEUR An entrepreneur who is looking to create a new busi- ness has read the above article and comes to you for advice: 1. It is not surprising that a lawyer should say that an entrepreneur needs a lawyer to start a business. I certainly do not have money to burn on unnecessary legal fees. Which things do I need a lawyer for now, which things need a lawyer but can be delayed, and finally which things can I do myself? 2. Other than the costs, are there any disadvantages to "bouncing ideas" off a lawyer? 3. I certainly don't want to pay more taxes than I must. What are the tax implications of the differ-
  • 79. ent legal structures for the business? Source: Reprinted with permission of Entrepreneur Media, Inc., "Laying Down the Law. Don' t Be Legally Blind-Watch for These Common Start-Up Blunders," by Nichole L. Torres, March 2003, Entrepreneur magazine: www.entrepreneur.com. DEVELOPING THE MANAGEMENT TEAM We can see from the Costco example the importance of employees and their loyalty and commitment to the organization. Also significant to potential investors is the management team and its ability and commitment to the new venture. Investors will usually demand that the management team not attempt to operate the busi- ness as a sideline or part-time venture while employed full time elsewhere. It is assumed that the management team is prepared to operate the business full time and at a modest salary. It is unacceptable for the entrepreneurs to try to draw a large salary out of the new venture, and investors may perceive any attempt to do so as a lack of psychological commitment to the business. Later in this chapter, the roles of various team members are discussed, particularly as the firm evolves into a legitimate ongoing concern. In addition, the entrepreneur should consider the role of the board of directors and/or a board of advisors in supporting the management of the new venture. At this point, however, the entrepreneur needs to consider the alternatives regarding the legal form of the organization. Each of
  • 80. these forms has important implications for taxes, liability, continuity, and financing the new venture. 257 26s .I '""'•""""hi• -~- =·---~~-~~---· ---------·-------------------- - --------- -------------------~ ---------------·-----·----- ---~--- ----- -- ---- 258 PART 3 FROM THE OPPORTUNITY TO THE BUSINESS PLAN C corporation Most common form of corporation, regulated by statute and treated as a separate legal entity for liability and tax purposes proprietorship Form of business with single owner who has unlimited liability, controls all decisions, and receives all
  • 81. profits partnership Two or more individuals having unlimited liability who have pooled resources to own a business corporation Separate legal entity that is run by stockholders having limited liability LEGAL FORMS OF BUSINESS There are three basic legal forms of business formation with some variations available depending on the entrepreneurs' needs. The three basic legal forms are (1) proprietorship, (2) partnership, and (3) corporation, with variations particularly in partnerships and corpo- rations. The newest form of business formation is the limited liability company (LLC), which is now possible in all 50 states and the District of Columbia. The typical corporation form is known as a C corporation. Table 9.1 describes the legal factors involved in each of these forms with the differences in the limited liability partnership (LLP) and S corporation noted where appropriate. These three basic legal forms are
  • 82. compared with regard to own- ership, liability, start-up costs, continuity, transferability of interest, capital requirements, management control, distribution of profits, and attractiveness for raising capital. Later in the chapter, the S corporation and the LLC are compared and discussed as alternative forms of business, especially for the new venture. It is very important that the entrepreneur carefully evaluate the pros and cons of the var- ious legal forms of organizing the new venture. This decision must be made before the submission of a business plan and request for venture capital. The evaluation process requires the entrepreneur to determine the priority of each of the factors mentioned in Table 9.1, as well as tax factors discussed later in this chapter. These factors will vary in importance, depending on the type of new business. The variations of organizational structure as well as the advantages and disadvantages are numerous and can be quite confusing to the entrepreneur. In the next section of this chapter, some of these differences are clarified to assist the entrepreneur in making the best decision regarding organizational structure. Ownership In the proprietorship, the owner is the individual who starts the business. He or she has full responsibility for the operations. In a partnership, there may be some general partnership
  • 83. owners and some limited partnership owners. There are also limited liability partnerships (LLPs) in which the partnership is treated as a legal entity. In the corporation, ownership is reflected by ownership of shares of stock. Unlike the S corporation, where the maximum number of shareholders is 100, there is no limit as to the number of shareholders who may own stock in a corporation. Liability of Owners Liability is one of the most critical reasons for establishing a corporation rather than any other form of business. The proprietor and general partners are liable for all aspects of the business. Since the corporation is an entity or legal "person," which is taxable and ab- sorbs liability, the owners are liable only for the amount of their investment unless there is negligence or fraud involved. In the case of a proprietorship or regular partnership, no dis- tinction is made between the business entity and the owner(s). Then, to satisfy any out- standing debts of the business, creditors may seize any assets the owners have outside the business. In a partnership, the general partners usually share the amount of personal liability equally, regardless of their capital contributions, unless there is a specific agreement to the contrary. The only protection for the partners is insurance against liability suits and each partner putting his or her assets in someone else's name. The government may disallow the
  • 84. latter action if it feels this was done to defraud creditors. Entrepreneurship, Eighth Edition 269 CHAPTER 9 THE ORGANIZATIONAL PLAN 259 TABLE 9.1 Factors in Three Forms of Business Formation Factors Ownership Liability of owners Costs of starting business Continuity of business Transferability of interest Capital requirements Management control Distribution of profits and losses Attractiveness for
  • 85. raising capital Proprietorship Individual. Individual liable for business liabilities. None, other than filing fees for trade name. Death dissolves the business. Complete freedom to sell or transfer any part of business. Capital raised only by loan or increased contribution by proprietor. Propr ietor makes all decisions and can act immediately. Proprietor responsible and receives all profits and losses. Depends on capability of proprietor and success of business.
  • 86. Partnership No limitation on number of partners. In general partnership, all individuals liable for business liabilities. Limited partners are liable for amount of capital contribution. In limited liability partnership (LLP), there is no liability except when negligence exists. Partnership agreement, legal costs, and minor filing fees for trade name. Death or withdrawal of one partner terminates partnership unless partnership agreement stipulates otherwise. Death or withdrawal of one of limited partners has no effect on continuity. General partner can transfer his/her interest only with consent of all other general partners. Limited partner can sell interest without consent of general partners. No transfer of interest in an LLP. Loans or new contributions by partners require a change in
  • 87. partnership agreement. In LLP partnership, entity raises money. All general partners have equal control, and majority rules. Limited partners have limited control. Can vary in an LLP. Depends on partnership agreement and investment by partners. Depends on capability of partners and success of business. Corporation No limitation on number of stockholders. Amount of capital contribution is limit of shareholder liability. Created only by statute. Articles of incorporation, filing fees, taxes, and fees for states in which corporation registers to do business. Greatest form of continuity. Death or withdrawal of owner(s) will not affect legal existence of business. Most flexible. Stockholders can sell or buy stock at will. Some
  • 88. stock transfers may be restricted by agreement. In S corporation, stock may be transferred only to an individual. New capital raised by sale of stock or bonds or by borrowing (debt) in name of corporation. In S corporation, only one class of stock and limited to 100 shareholders. Majority stockholder(s) have most control from legal point of view. Day-to-day control in hands of management, who may or may not be major stockholders. Shareholders can share in profits by receipt of dividends. With limited liability for owners, more attractive as an investment opportunity. In a general partnership there also may be limited partners. These limited partners are liable for only what they contribute to the partnership. This amount, by law, must be regis- tered at a local courthouse, thus making this information public. The LLP has become very popular among larger law firms and accounting CPA firms. It is actually a form of limited
  • 89. 210 I '"'~'~"'"""'' "~ -~ --+-- --------~------~---- - ··-------· ··-- ··-·-······ ---··- ·--·-- ····--·---- ---- ----- --- ----·----· --······- ··- ---·- -- -- --------- -----·- -- 260 PART 3 FROM THE OPPORTUNITY TO THE BUSINESS PLAN liability company (LLC), where the firm elects this status when filing its entity classifica- tion with the IRS on Form 8832. Thus the advantages of the LLP are the same as the LLC, allowing the partners to protect their personal assets from liability risk. The LLP will be distinguished from the general partnership as appropriate in our comparison of the various forms of organization that follows. 2 Costs of Starting a Business The more complex the organization, the more expensive it is to start. The least expensive is the proprietorship, where the only costs incurred may be for filing for a business or trade name. In a partnership, in addition to filing a trade name, a partnership agreement is needed. This agreement requires legal advice and should explicitly convey all the respon- sibilities, rights, and duties of the parties involved. A limited partnership may be somewhat more complex than a general partnership because it must comply strictly with statutory requirements. The corporation can be created only by statute. This generally means that before the corporation may be legally formed, the owners are required to (1) register the name and
  • 90. articles of incorporation and (2) meet the state statutory requirements (some states are more lenient than others). In complying with these requirements, the corporation will likely incur filing fees, an organization tax, and fees for doing business in each state. Legal advice is necessary to meet all the statutory requirements . Continuity of Business One of the main concerns of a new venture is what happens if one of the entrepreneurs (or the only entrepreneur) dies or withdraws from the business. Continuity differs significantly for each of the forms of business. In a sole proprietorship, the death of the owner results in the termination of the business. Sole proprietorships are thus not perpetual, and there is no time limit on how long they may exist. The partnership varies, depending on whether it is a general partnership or a limited liability partnership (LLP) . In a general partnership, the death or withdrawal of one of the partners results in termination of the partnership unless the partnership agreement stipulates otherwise. Thus, the partnership agreement may contain stipulations that allow for a buy- out of the deceased or withdrawn partner's share, based on some mechanism or predeter- mined value. It also may be possible to have a member of the deceased partner's family take over as a partner and share in the profits accordingly. Life insurance owned by the partnership can be valuable protection for the partnership, often providing the funds neces-
  • 91. sary to buy out the deceased partner's share. If there are limited liability partners in a general partnership, their death or withdrawal has no effect on the continuity of the business. A limited partner also may be replaced depending on the partnership agreement. In a limited liability partnership (LLP), the death or withdrawal of a partner has no effect on the partnership. The deceased or withdrawn partner may be replaced much like any employee of a corporation. The corporation has the most continuity of all the forms of business. Death or with- drawal has no impact on the continuation of the business. Only in a closely held corpo- ration, where a few people hold all the shares, may there be some problems trying to find a market for the shares. Usually, the corporate charter requires that the corporation or the remaining shareholders purchase the shares. In a public corporation this, of course, would not be an issue. 271 CHAPTER 9 THE ORGANIZATIONAL PLAN 261 Transferability of Interest There can be mixed feelings as to whether the transfer of interest in a business is desirable. In some cases the entrepreneur(s) may prefer to evaluate and
  • 92. assess any new owners before giving them a share of the business. On the other hand, it is also desirable to be able to sell one's interest whenever one wishes. This may be of particular significance when there is the need to consider a succession plan or strategy. This is discussed in more detail in Chapter 15 . Each form of business offers different advantages as to the transferability of interest. In the sole proprietorship, the entrepreneur has the right to sell or transfer any assets in the business. Limited partners, if existing in a general partnership organization, have more flexibility and may typically sell their interest at any time without consent of the general partners. The new limited partner's rights will remain the same as those of the prior part- ner. However, this may vary depending on the partnership agreement. General partners usu- ally cannot sell their interest without first refusal from the remaining general partners, even if the partnership agreement allows for the transfer of interest. In an LLP, the transfer of interest of one limited partner is typically not allowable. As stated previously, the LLP has become popular among law and CPA firms. Limited partners also may vary in distinction (e.g., there may be associate partners or junior partners), in which case they also may not share the same profit percentages as full partners. Full part- ners in law or CPA firms may elect to sell the business, but such a decision usually requires the approval of all or a majority.