This document discusses the need for strategic change in organizations. It argues that companies should not rely on past practices or benchmarks, but should invent new practices to differentiate themselves from competitors. Quotes emphasize that the goal of strategy should be to set one's business apart by doing something unique, rather than simply trying to be better than others. The document suggests businesses should focus on fulfilling unmet customer needs rather than copying what competitors offer. It concludes by stating that strategic change requires a shift in focus and a collaborative effort.