1. MalikAli irfan
Personal Details
Contact No: 0971559052150
Email:aliuae9596@gmail.com
Date of Birth: 25/sep/1992
Marital Status: Single
Passport Number: EC1983591
Address: Al Qusais Damascus Street
Dafra
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Skills
Deeply Committed And Responsible
Positive Attitude/Motivation
Computer/Technical Literacy
Flexibility/Interpersonal Abilities
Leadership/Management Skills
Problem Solving/Creativity
Teamwork/Honesty/Morality
Loyalty/ Self-Confidence
Self-Motivated/Willingness to Learn
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Languages
English
Urdu
Punjabi
Hindi
Saraiki
Arabic (Basic)
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Hobbies
Net Surfing
Book Keeping
Computer Magazines
Photography
CurriculumVitae
Objective
Seeking a position with a dynamic organization which will enable me to apply my
educational and creative skills and have the opportunity to develop in-depth
knowledge of perineum customer’s services To make optimum use of my skills and
capabilities in a reputable organization that will offer me a chance to grow my career
opportunities.
Career Profiles
COMMUNICATION AND INTERPERSONAL SKILLS:
Outstanding command over verbal and non-verbal communicative & interpersonal
skills.
Strong organizational, managerial, problem solving, interpersonal and negotiation
skills.
Confidently able to work independently or in a team to deal effectively with
employees.
Flair to organize & prioritize tasks to meet deadlines.
Ability to manage multiple projects with minimal supervision.
Have a good level command over English and Urdu Languages.
Deeply committed and responsible.
Hard Working.
Good team player.
Highly versatile to people and situation.
Self-motivated and able to work under pressure.
TRAININGS & WORKSHOPS: CREATING MOMENTS OF MAGIC – CMOM
Year 2013 Successfully meeting the requirements of Service Excellence Training by
AMER SIDDIQUE President & CEO Golden BLUE Group
Educational Attainment
B.A 2015 University ofSargodha (result waiting)
Faculty of arts (F.A) 2009-2011 Government Post Graduate College Jhang
Diploma in computer science 2009-2010 Government Post Graduate College Jhang
Diploma in auto cad 2008-2009 Punjab Board of Technical Education Lahore
Diploma in Office Automation 2008 Husain Institute of Information Technology
Working Experience
City Mall jhang Pakistan Position: Sales Executive Aug/2013-Sep/2015
Responsibilities Sale the company products and motivated to our customers to buy
our products.Send daliy base sheet to company and tryto maintain our sales and
achieve our goal.To ensure that the department creates a professional impression to
customers and team members.To participate with action on Customer Service Reports
relevant to your department to achieve positive and consistent results To act on
customer feedback relevant to your areas of responsibility. This to include customer
complaints and compliments.
2. Volka Foods/Beveragesinternational
Cookania Teatime Food/Beverage international
Position: Customer Service june 2012 -june 2013
Responsibilities
Listening to customer requirements and presenting appropriately to make a sale.
Maintaining and developing relationships with existing customers in person and via telephone calls and emails.
Cold calling to arrange meetings with potential customers to prospect for new business.
Responding to incoming email and phone enquiries.
Acting as a contact between a company and its existing and potential markets.
Negotiating the terms of an agreement and closing sales.
Gathering market and customer information.
Representing their company at trade exhibitions, events and demonstrations.
Al Janat Sweets the Nourishing Food
Position: Customer Service may 2011-may2012
Responsibilities
Sale the company products and motivated to our customers to buy our products.
Send daily base sheet to company officers and try to maintain our sales.
Maintain our monthly targets.
To ensure that the department creates a professional impression to customers and team members.
To participate with action on customer service reports to our department.
To achieve positive and consistent results.
This to include customer complaints and compliments.
Pasban Travail Agency Airlines Pakistan
Position:CustomerService Officer Mar/2008-Feb/2009
Responsibilities
Handle tenant’s enquiries and resolve complaints in a professional manner
Provide excellent services to our tenants in a timely manner
Assist to formulate and implement customer service work plan
Provide clerical and administration support to the team members.