Gem Procurement

1. Primary User Registration
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2. Overview
Primary User is the prime authority that manages the end-to-end procurement process followed by the
creation of Secondary Users. Each organization will have only one ‘Primary User’.
The Primary Users are authorized at the level of Deputy Secretary / Equivalent Officers level or Head of the
Officers at sub-center / Unit / Branch of Government Organization / Public Sector Units (PSUs)/
Autonomous Bodies / Constitutional Bodies / Statutory Bodies.
Role of the Primary User
● Self-registration.
● Buyer’s organization’s account set-up.
● Creation of Secondary Users.
● Deactivation or transfer of Secondary Users' accounts.
● Monitoring of orders placed.
● Administration of GeM procurement.
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3. Open gem.gov.in and click on ‘Sign Up’.
Click here on
‘Sign Up’.
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4. Select ‘Buyer
Organization’ option
from the Menu.
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5. Steps for Primary User Registration
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6. Select ‘Primary
User (HOD)’.
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7. Check all the
mandatory checkboxes
in the Pre-requisites
section.
Click here to
proceed.
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8. Select the checkbox to
accept the General
Terms & Conditions of
Government e-
Marketplace and click
on ‘Proceed’.
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9. Fill in the details of
your organisation
and Click on ‘Next’
to proceed.
Click on
‘Organisation
Details’.
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10. Enter Aadhaar Number
and the linked Mobile
Number. Select the
checkbox and
Click ‘Verify Aadhaar to
proceed.
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11. Enter OTP for
verification and
click on ‘Verify’.
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12. Upon successful
verification of the
Aadhaar, the user
will get a success
message.
Click ‘Next’
to proceed.
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13. Registration – Email Verification
Fill in your official
Email address and
click on ‘Send OTP’
to verify the Email
address.
Only Official Government E-Mail IDs will be accepted for the registration process
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14. Registration – Email Verification
Enter the OTP
received on Email
and click on
‘Verify OTP’.
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15. Click ‘Next’
to proceed.
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16. Registration – User Credentials
Enter the User ID
and Password.
Click on
‘Create
Account’.
It is advised that create your user ID according to your designation or department,
because once created, user ID cannot be edited.
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17. Account creation of Primary User is not complete till the user
completes their profile.
Click here to
start updating
your profile.
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18. Update your
organization
address here
and click ‘Save’.
Select ‘Organization
Address’ to update
the organization
details.
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19. Check the desired
payment method
and click on ‘Save ’
to proceed.
Select ‘Payment
Method’ to update
your payment
details.
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20. First Name, Last Name
will be pre-fetched
from the Aadhaar
database as verified at
the time of registration.
Update the remaining
details and click here to
proceed.
Select ‘Personal
Information’ to
update your
personal details.
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21. Fill in the details
of the Verifying
Authority and
click ‘Next’.
Select ‘Referral
Verification’ to
update Verifying
Authority details.
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22. Profile Update – Referral Verification
Once the verifying authority details are added, the registration request is sent to the
verifying authority for action.
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23. Verifying authority will receive a mail with a deactivation
link to reject the registration request, if required.
.
Post 48 hours the registration request would be auto approved , if not rejected by Verifying Authority.
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24. Profile Successfully Updated.
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25. Aadhar Card with Linked Mobile Number, Email Id hosted by NIC, and Verifying authority details
such as name, mobile number, and NIC registered email id is a must for Primary User Registration.
A primary user cannot change his/her user ID once it is created. It is advisable that the user ID is
carefully created as per the designation or department.
Creation, modification, and de-activation of secondary users are performed by Primary Users.
Secondary users creation is mandated as Primary users cannot place orders on Government e-
Marketplace.
Conclusion
For the next step or process, refer to Secondary User Creation, Transfer and Deactivation of Secondary Users Modules
on the Website under Training Modules.
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26. What are the pre-requisites for primary user registration?
A: The prerequisites for primary user registration are:
1. Aadhaar number of the user.
2. Mobile number which is linked with Aadhaar.
3. Email ids hosted by NIC, only NIC registered Email ids are allowed, this would facilitate users
from all 1600+ domains to freely register and transact on Government e-Marketplace.
4. Verifying authority details such as name, mobile number and NIC registered email id.
Note: In case the user does not have an email id which is hosted by NIC s/he would be directed to
open Government e-Marketplace buyer id email.
Is Aadhaar mandatory for primary user registration?
A: Yes, Aadhaar is mandatory for primary user registration.
Note: Aadhaar details collected by Government e-Marketplace are solely for user verification.
Can a primary user change his/her user ID?
A: No, a primary user cannot change his/her user ID once it is created. It is advisable that the user ID
is carefully created as per the designation or department.
Frequently Asked Questions
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27. Document Created on March 28th, 2023
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