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A Brief Overview of the Indian IT Industry &
Infosys
February, 2006
A brief look at the Indian Economy
 Rapidly growing GDP of 7.5%-8%
 Services sector has more than 50% weightage in GDP
 Structural drivers for growth
 Large population and favorable demographic trends
 Skilled and well-educated labor force
 Rising integration into global trade and investment
 Improving macro policies and institutional framework
 Various studies predict that India will become the 3rd largest economy in the world by 2050
 But there are challenges
 Need for simplification of rules and regulations
 Infrastructure

Page 2
Snapshot of the Indian Software Industry

 Rapidly growing exports
 1991 – US $128 million
 2005 – US $17.2 billion
 2008 (projected)- US$ 50 billion
 Employs over 1,100,000 people
 Over 400 Fortune 500 companies outsource their software development &
maintenance to India

(Source: NASSCOM)
Page 3
Liberalization of the economy & the seeds of IT boom in India

 Abolition of licenses
 Rationalization of taxes
 Export thrust
 Reduction of import tariffs
 Abolition of wealth tax
 Foreign exchange reforms
 Free pricing of IPOs
 Foreign portfolio investments
 Employee stock option plans

Page 4
The Infosys Journey…

2005

Infosys
crosses USD
1.6B (05-06
projection
$2.1B) in
revenue and
has over
49000
employees,
with 454
clients

Page 5
Infosys this year will be a $2B organization…

Canada: Toronto

USA: Atlanta
Boston
Charlotte
Chicago
Dallas
Detroit
Fremont
Los Angeles
New York
Reston
Seattle
Argentina: Buenos
Aires

Europe:Amsterdam
Brussels
Frankfurt
London
Milan
Paris
Prague
Stockholm
Stuttgart
Utercht
Zurich

India:Bangalore,
Chennai, Pune,
Bhubaneswar,
Hyderabad,
Mangalore,
Mohali, Mysore,
New Delhi,
Mumbai,
Trivendrum

To be a globally respected
corporation that provides
best-of-breed business
solutions, leveraging
technology, delivered by
best-in-class people
Page 6

» Global Presence with offices in 17
countries and 45 cities
» Over a Billion and half USD in
revenue (projection of 2.14B) and
growing at a rate of 49% per year

Australia:
Melbourne
Sydney
China: Beijing
Shanghai
Japan: Tokyo
Hong Kong
Mauritius
Sharjah
Singapore

» Less than 65% of revenue from USA.
Strong presence and understanding
of APAC market
» Partnering with clients for
Technology-enabled Business
Transformation
» Proven track record of ramping-up
resources to meet client needs
» High customer satisfaction – over
93.2% (as on Q3 ‘05) of revenues
from repeat business
» 39 clients from Fortune 100 (Total
number of clients as 454 (Q3))
» Over 49,420 employees

VISION

» Numerous quality benchmarks –
CMMi 5, PCMM, Six Sigma, BS7799,
AS9100 certifications to name a few
» Worldwide recognition for business
practices, financial management &
technical expertise
This is how we are organized…

Subsidiaries
Infosys Consulting Inc

Infosys Australia Ltd.
Infosys Technologies
(Shanghai) Company
Ltd (ITSCo)
Progeon ( BPO)
Express, Transportation,
Media and Entertainment

Business
Process
Outsorcing

Infrastructu
re
Managemen
t Services

Independent
Validation
Services

Enterprise
Enterprise
Solutions
Solutions

Systems
Integration

Product
Engineering
and
Embedded
services

Client focused integrated business units ably supported by ECU’s, BEF’s and competency centers.
Page 7
We have continuously evolved to try and meet client requirements over
the years…

• New services defined as
services other than Application
Development, Maintenance,
Strategy and
Re-engineering and Products Transformati
on
Consulting

70%

63.90%

65%

63.70%

61.10%

55%
50%
45%

Business Process
Management

38.90%

40%
35%

Infrastructure Management

36.10%
31.70%

25%
20%
2001

2002

2003

Technology-enabled BPR
ADM

Enterprise Solutions
Application Development
and Maintenance

1981

Software Re-engineering

People Organization

Infrastructu
re

Process

Quality

Infosys Global Delivery Model

Page 8

41.10%

36.30%

30%

Systems Integration
Technology Consulting

1996

58.90%

60%

2004

2001

68.30%

Non-ADM

2004

2005
Infosys’ rich client base enables it to leverage the best practices followed
in other accounts.
Sample client base

Infosys has 39 Fortune
100 clients and 98
Fortune 500 clients
(as of 31st Dec 2005)

Page 9
Infosys has strategic alliances with key players in all the segments to provide
best services at optimal cost..
Key Alliances of Infosys:

Page 10
Recruitments best-in-class and has the infrastructure/ practices to retain
them.

  

Infosys Strategy for Employee Attracting the best
• Laterals joining from Big 5 and global corporations
• Employer of choice at IIT, IIM
• Capability to train 14,000 employees in a year at Mysore
Focus on growth & retention
• Managed attrition (<11%)
• Stock options for all employees – pioneer in India
• Training spend >5% of revenues
World class work environment
• Campus like facilities and culture
• Fast paced, results oriented ethic
• Empowerment in non-hierarchical organization
• International Program like Instep to ensure global work culture
Page 11
With a deep focus on Process Capability and Benchmarks itself against
high maturity offshore vendors (CMMI – L5) in industry
Parameters

Unit

Delivered Defect Density Delivered
Defects/ FP
Overall Defect Removal %
Effectiveness

Benchmark

Infosys

0.105

0.026

95

97

On-time Delivery

% of projects

66

94

Productivity

LOC/ Person
Day
Total Defects/
KLOC

52

65

12

6

Defect Density

Source
Software
Assessments,
Benchmarks
and Best
Practices
by Capers
Jones (2000)
Bangalore SPIN
Phase 3 Report
Apr 03

Bangalore SPIN (Software Process Improvement Network) is a commercially neutral,
non-profit organization supported by leading global software companies.
This has Special Interest Groups (SIG) for benchmarking (Development), comprising
of over 15 high maturity (Level 5) offshore vendors.

Page 12
What we offer…

End-to-end services

Addressing your complete
landscape

Ability to scale

High Confidence Levels in
Delivery and Relationship

Best People, Low Attrition
and steep ramp-up capability

Sustainable Learning
Curve Advantages

Global Presence and
matured Delivery Models

Quick Time to Market,
Lower Costs

SEI CMMI Level 5 Processes
and high quality focus

Express /Logistics Domain and
diverse Technical Competence

Page 13

Quality Delivered by a
very few Companies worldwide
Sound Methodologies,
Repeatability

…What it brings to YOU

To summarize, the strengths of people, process and technology converge
seamlessly within Infosys to fulfill your end to end IT needs.
Thank You

Page 14

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corporate presentation (it industry) samz

  • 1. A Brief Overview of the Indian IT Industry & Infosys February, 2006
  • 2. A brief look at the Indian Economy  Rapidly growing GDP of 7.5%-8%  Services sector has more than 50% weightage in GDP  Structural drivers for growth  Large population and favorable demographic trends  Skilled and well-educated labor force  Rising integration into global trade and investment  Improving macro policies and institutional framework  Various studies predict that India will become the 3rd largest economy in the world by 2050  But there are challenges  Need for simplification of rules and regulations  Infrastructure Page 2
  • 3. Snapshot of the Indian Software Industry  Rapidly growing exports  1991 – US $128 million  2005 – US $17.2 billion  2008 (projected)- US$ 50 billion  Employs over 1,100,000 people  Over 400 Fortune 500 companies outsource their software development & maintenance to India (Source: NASSCOM) Page 3
  • 4. Liberalization of the economy & the seeds of IT boom in India  Abolition of licenses  Rationalization of taxes  Export thrust  Reduction of import tariffs  Abolition of wealth tax  Foreign exchange reforms  Free pricing of IPOs  Foreign portfolio investments  Employee stock option plans Page 4
  • 5. The Infosys Journey… 2005 Infosys crosses USD 1.6B (05-06 projection $2.1B) in revenue and has over 49000 employees, with 454 clients Page 5
  • 6. Infosys this year will be a $2B organization… Canada: Toronto USA: Atlanta Boston Charlotte Chicago Dallas Detroit Fremont Los Angeles New York Reston Seattle Argentina: Buenos Aires Europe:Amsterdam Brussels Frankfurt London Milan Paris Prague Stockholm Stuttgart Utercht Zurich India:Bangalore, Chennai, Pune, Bhubaneswar, Hyderabad, Mangalore, Mohali, Mysore, New Delhi, Mumbai, Trivendrum To be a globally respected corporation that provides best-of-breed business solutions, leveraging technology, delivered by best-in-class people Page 6 » Global Presence with offices in 17 countries and 45 cities » Over a Billion and half USD in revenue (projection of 2.14B) and growing at a rate of 49% per year Australia: Melbourne Sydney China: Beijing Shanghai Japan: Tokyo Hong Kong Mauritius Sharjah Singapore » Less than 65% of revenue from USA. Strong presence and understanding of APAC market » Partnering with clients for Technology-enabled Business Transformation » Proven track record of ramping-up resources to meet client needs » High customer satisfaction – over 93.2% (as on Q3 ‘05) of revenues from repeat business » 39 clients from Fortune 100 (Total number of clients as 454 (Q3)) » Over 49,420 employees VISION » Numerous quality benchmarks – CMMi 5, PCMM, Six Sigma, BS7799, AS9100 certifications to name a few » Worldwide recognition for business practices, financial management & technical expertise
  • 7. This is how we are organized… Subsidiaries Infosys Consulting Inc Infosys Australia Ltd. Infosys Technologies (Shanghai) Company Ltd (ITSCo) Progeon ( BPO) Express, Transportation, Media and Entertainment Business Process Outsorcing Infrastructu re Managemen t Services Independent Validation Services Enterprise Enterprise Solutions Solutions Systems Integration Product Engineering and Embedded services Client focused integrated business units ably supported by ECU’s, BEF’s and competency centers. Page 7
  • 8. We have continuously evolved to try and meet client requirements over the years… • New services defined as services other than Application Development, Maintenance, Strategy and Re-engineering and Products Transformati on Consulting 70% 63.90% 65% 63.70% 61.10% 55% 50% 45% Business Process Management 38.90% 40% 35% Infrastructure Management 36.10% 31.70% 25% 20% 2001 2002 2003 Technology-enabled BPR ADM Enterprise Solutions Application Development and Maintenance 1981 Software Re-engineering People Organization Infrastructu re Process Quality Infosys Global Delivery Model Page 8 41.10% 36.30% 30% Systems Integration Technology Consulting 1996 58.90% 60% 2004 2001 68.30% Non-ADM 2004 2005
  • 9. Infosys’ rich client base enables it to leverage the best practices followed in other accounts. Sample client base Infosys has 39 Fortune 100 clients and 98 Fortune 500 clients (as of 31st Dec 2005) Page 9
  • 10. Infosys has strategic alliances with key players in all the segments to provide best services at optimal cost.. Key Alliances of Infosys: Page 10
  • 11. Recruitments best-in-class and has the infrastructure/ practices to retain them.    Infosys Strategy for Employee Attracting the best • Laterals joining from Big 5 and global corporations • Employer of choice at IIT, IIM • Capability to train 14,000 employees in a year at Mysore Focus on growth & retention • Managed attrition (<11%) • Stock options for all employees – pioneer in India • Training spend >5% of revenues World class work environment • Campus like facilities and culture • Fast paced, results oriented ethic • Empowerment in non-hierarchical organization • International Program like Instep to ensure global work culture Page 11
  • 12. With a deep focus on Process Capability and Benchmarks itself against high maturity offshore vendors (CMMI – L5) in industry Parameters Unit Delivered Defect Density Delivered Defects/ FP Overall Defect Removal % Effectiveness Benchmark Infosys 0.105 0.026 95 97 On-time Delivery % of projects 66 94 Productivity LOC/ Person Day Total Defects/ KLOC 52 65 12 6 Defect Density Source Software Assessments, Benchmarks and Best Practices by Capers Jones (2000) Bangalore SPIN Phase 3 Report Apr 03 Bangalore SPIN (Software Process Improvement Network) is a commercially neutral, non-profit organization supported by leading global software companies. This has Special Interest Groups (SIG) for benchmarking (Development), comprising of over 15 high maturity (Level 5) offshore vendors. Page 12
  • 13. What we offer… End-to-end services Addressing your complete landscape Ability to scale High Confidence Levels in Delivery and Relationship Best People, Low Attrition and steep ramp-up capability Sustainable Learning Curve Advantages Global Presence and matured Delivery Models Quick Time to Market, Lower Costs SEI CMMI Level 5 Processes and high quality focus Express /Logistics Domain and diverse Technical Competence Page 13 Quality Delivered by a very few Companies worldwide Sound Methodologies, Repeatability …What it brings to YOU To summarize, the strengths of people, process and technology converge seamlessly within Infosys to fulfill your end to end IT needs.

Editor's Notes

  1. &lt;number&gt; Applying the GDM across services means: Growing the business with existing clients Expanding our menu of services Enhancing domain expertise across industry verticals As a result of this application, we generate an increasing portion of our revenue from New Services, which we define as services other than Application Development, Maintenance, Reengineering and Products. During FY 05, this was approximately 38%, an increase from 15% in FY2000
  2. The delivered defect density is based on forward FP count using IFPUG method for High level language (Java). This would be modified as and when we get more language data based on forward FP count. The benchmark figure is against many high process mature Indian organizations as well. This clearly shows that we are better than benchmarks. Explain SPIN in brief. The SPIN benchmark members are Honeywell, HP, HPS, Logica, Lucent Technologies, MindTree Consulting, Motorola, Novell, Philips, WIPRO. You may not like to name the above organizations during the presentation. This is just for your reference.
  3. To summarise… what we offer you… is simply the best.