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1 of 2
Favourite
Disruptive
Practical
The ambitious girl NEEDS A
WAY TO quickly start to feel
competent and in-control
BECAUSE she wants to
always be a fully
contributing member of the
team.
Obvious
Modified
5 year old
No spend
Unlimited budget
Change laws of
nature
Shadowing
Vacationer
Work experience
WBTs
Case studies
Mentoring
Coaching
Buddying
Faking it
How to .. manuals
Methodologies
Walking through a
specific case study
with original team
member
Get vacationers &
graduates to
document new skills
and store centrally
Buddy up with
relevant person
based on lower
level skill insight
Assign
responsibility for
development to
engagement
manager
Central library of
task descriptions
WBTs for most
common tasks
(Excel & PPT)
Create interfirm
community of
interest for different
skills
Store and publish
worksheets
Assign responsible
mentor for task
Publish directory of
people's lower level
skill-sets
Ask responsible
person for support
Trial & Error
Give to someone
else
Cry in a corner
Accessible library
with all workpapers
Global network
Training session on
basics
Buy access to
relevant WBTs
Training by experts
Ask in graduate
network
Share graduate
work on intranet site
Google it
Ask resourcing for
relevant person
Telepathy
Virtual guidance
Invisible shadowing
Reperform same
task after initial
Pensieve
Create marketplace
for information
Yell for attention
and assistance
Search intranet for
examples
Design Thinking -
Ideate
Think about it
Summarise
methodologies
Methodology
training
• Why does he want me to talk
about things that do not work for
me?
• I thought I was prepared for work
in this environment but I feel like
the team is carrying is me and I
don’t like it
• If only I get exposure to skills and
tools I will feel much more secure
in knowing what to do and how to
do it
• I want to be seen as a professional,
not as a student
• I felt prepared:
• Spoken to people working in consulting
• Taken part in volunteer consulting program for a charity supported by
McKinsey for students to learn
• Worked as paralegal while waiting to start work
• Received advice from engagement managers on tools and skills
• I don’t have a business background, I need new skills and
WBTs only go so far
• How can I know what skills I will need so I can be better
prepared in advance of needing them?
• Would have loved to do more shadowing to see what
people do and how they do it
• How do I ask for help without hassling people?
• Confusion as to the reasons for this
interview (I originally interviewed her
for the vacationer position and
possibly should have spent longer on
scene-setting)
• A need to show to be in control
• A huge ambition to do the right
thing, now!
• Treated the interview as a job interview and was very
guarded in showing any ‘weaknesses’
• Sat in interview mode, very composed and polite
• Very contained and guarded and keen to answer
correctly
• Was struggling to reflect on the questions I asked and
provided answers that showed she was ‘in control’
The ambitious girl NEEDS A WAY TO quickly start to feel competent and in-control BECAUSE
she wants to always be a fully contributing member of the team.
Say
Think
Feel
Do
Stakeholder
– 21 yr old girl,
recently
graduated and
joined our
management
consulting
practice with a
psychology
degree after
having been
vacationer.

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Ideate & empathy map

  • 1. Favourite Disruptive Practical The ambitious girl NEEDS A WAY TO quickly start to feel competent and in-control BECAUSE she wants to always be a fully contributing member of the team. Obvious Modified 5 year old No spend Unlimited budget Change laws of nature Shadowing Vacationer Work experience WBTs Case studies Mentoring Coaching Buddying Faking it How to .. manuals Methodologies Walking through a specific case study with original team member Get vacationers & graduates to document new skills and store centrally Buddy up with relevant person based on lower level skill insight Assign responsibility for development to engagement manager Central library of task descriptions WBTs for most common tasks (Excel & PPT) Create interfirm community of interest for different skills Store and publish worksheets Assign responsible mentor for task Publish directory of people's lower level skill-sets Ask responsible person for support Trial & Error Give to someone else Cry in a corner Accessible library with all workpapers Global network Training session on basics Buy access to relevant WBTs Training by experts Ask in graduate network Share graduate work on intranet site Google it Ask resourcing for relevant person Telepathy Virtual guidance Invisible shadowing Reperform same task after initial Pensieve Create marketplace for information Yell for attention and assistance Search intranet for examples Design Thinking - Ideate Think about it Summarise methodologies Methodology training
  • 2. • Why does he want me to talk about things that do not work for me? • I thought I was prepared for work in this environment but I feel like the team is carrying is me and I don’t like it • If only I get exposure to skills and tools I will feel much more secure in knowing what to do and how to do it • I want to be seen as a professional, not as a student • I felt prepared: • Spoken to people working in consulting • Taken part in volunteer consulting program for a charity supported by McKinsey for students to learn • Worked as paralegal while waiting to start work • Received advice from engagement managers on tools and skills • I don’t have a business background, I need new skills and WBTs only go so far • How can I know what skills I will need so I can be better prepared in advance of needing them? • Would have loved to do more shadowing to see what people do and how they do it • How do I ask for help without hassling people? • Confusion as to the reasons for this interview (I originally interviewed her for the vacationer position and possibly should have spent longer on scene-setting) • A need to show to be in control • A huge ambition to do the right thing, now! • Treated the interview as a job interview and was very guarded in showing any ‘weaknesses’ • Sat in interview mode, very composed and polite • Very contained and guarded and keen to answer correctly • Was struggling to reflect on the questions I asked and provided answers that showed she was ‘in control’ The ambitious girl NEEDS A WAY TO quickly start to feel competent and in-control BECAUSE she wants to always be a fully contributing member of the team. Say Think Feel Do Stakeholder – 21 yr old girl, recently graduated and joined our management consulting practice with a psychology degree after having been vacationer.