20. Radboud REshape & Innovation Center
open-up internet in
healthcare
Social Media is the
Digital Coffeemachine
you no longer
control communication
21. Use of SoMe by hospitals in Europe and USA (%)
60
40
20
0
Germany Switzerland Austria Sweden Norway UK Netherlands USA
20
60
40
2
00
USA
Netherlands
UK
Norway
Sweden
Austria
Switzerland
Germany Youtube Twitter Facebook Linkedin
Linkedin
Facebook
Twitter
Youtube
Preliminary results EUPeriod: Sep 2010 - Feb 2011 *NL FB = Hyves
USA: Data of Ed Bennet www.ebennett.org
22. Radboud E-xperience & Innovation Centre
Use of SoMe by Dutch hospitals (%)
100
80
60
40
20
0
Youtube Twitter Hyves Blog Linkedin RSS
SoMe + RSS
SoMe
20
100
80
60
40
2
00
RSS
Linkedin
Blog
Hyves
Twitter+
YoutubeRSS
Apr’09 Jan’10 Sep’10 Mar’11
Mar’11
Sep’10
Jan’10
Apr’09
Preliminary data. March, 2011 (N-89)
32. Radboud REshape & Innovation Center goes 2.0
Our Challenge
Cost explosion
Shortage of skilled labor
Doubling Healthcare demand
There is NO Silver Bullet
66. Radboud REshape & Innovation Center
Radboud REshape Academy
introduction to PH
Compassion in healthcare
Communication in a new (digital) age
e-Patients Bootcamp
Participatory Education
e-Health = empowered health
Finance 2.0
Community management
Innovation & Service design in healthcare
Health IT
HRM in a 2.0 era
68. Radboud REshape & Innovation Center goes 2.0
Health equation:
quality x price
patient experience
69. Radboud REshape & Innovation Center goes 2.0
Nursing wil be more and more
supported by technology
The bést solutions require NO
extra knowledge in use