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Radboud Work Environment:
Why?
How?
Lizette Engelen
Chief of Radboud Work Environment
Healthcare
The Experience Economy
https://youtu.be/h_lcZcBcQ0o
http://youtu.be/AdeNWgBStY4
@Nijmegen
11.000 colleaques
3000 students
1000 beds
$ 1 billion revenue
Radboud University Medical Center
http://youtu.be/AdeNWgBStY4
Radboud Way of Working
Radboud Work Environment
Chief of Work Radboud work environment
• Concern HR
• Reshape Center
• Servicecompany Real Estate & Infrastructure
Lizette Engelen MSc
Children’s department
Lean & Clean
Gastro - enterology
Reshape Center
http://youtu.be/EpdG4EsiDVw
FaceTalk
Process steps
concept
Facts
building, processes,
occupancy analysis
Innovation
New Ways to Work,
Innovation, Future
challenges
Groundwork
Vision, mission,
framework department
Interview employees
implementation
Mapping
Communication
Project
Organisation
Project plan bytes,
bricks, behaviour
monitoring
Evaluation
Occupancy analysis
Interview employees
Groundwork department
Concept check
Center of Excellence
Center of ExcellencePagina 22
Patientrooms, medical diagnose spaces
Pagina 24
Medical workspaces
Pagina 25
Evaluation
• Co-creation: Program manager – Project manager - Department
• Start-assistance for department after the move
• Notebooks for notes by users (+ & -)
• After 1 year measuring occupancy rate

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Workshop radboudwerkomgeving why_how_2062015

Editor's Notes

  1. Introduction, text accompany by some pictures to hold on to the story
  2. Moving toward a more society, technological, sociological, economical developments rethink the way we work. Bill Gates wrote 2005 new world of work. Education flipping classrooms, healthcare dr google…. Lucien,
  3. Moving toward a more society, technological, sociological, economical developments rethink the way we work. Bill Gates wrote 2005 new world of work. Education flipping classrooms, healthcare dr google…. Lucien,
  4. Moving toward a more society, technological, sociological, economical developments rethink the way we work. Bill Gates wrote 2005 new world of work. Education flipping classrooms, healthcare dr google…. Lucien,
  5. Excellent quality, participatory healthcare en personalised healthcare, operational networks, sustanaible networks.
  6. Excellent quality, participatory healthcare en personalised healthcare, operational networks, sustanaible networks.
  7. Core values teamwork, involvement with patients and collegaues, excelling what we do. We want to let the change take place form inside, not managed rules and procedures but by true behaviour. What we want to towards our patient, we want to be towards eachother. And especially and inspiring and pleasant work. Next to environment. Leadership plays an importnat rol .
  8. De Radboudwerkomgeving ontwikkelt mee, naar toekomst, heden, kijken vooral naar activiteiten, activiteitgerichte werkplekken die passen bij radboud manier van werken, kernwaarden samenwerken, transparantie en betrokkenheid. It is not taylor made, fits adaptice change thinking
  9. Research evidence based management
  10. Research group, too much concession in stage 1, first to start, paperless, more informal meetins, doctors who spontaneous Stage 2, team decision, Paul look what is needed carefully, pay attention to the change process and do not be afraid to push a little. Maroeska mprovement in efficiency en more mobile. More a culture of sharing that results in creativity and understand that for many have to come from for so to speek. Peaktime
  11. Researcher, Dietitian, Junior Doctors, works coun Library for researchers, did mix them Council privacy
  12. Ban Bedcentrity
  13. Testing ground, or more playyard...
  14. Facetalk Prof. dr. Stefaan Berge, afdelingshoofd Mond-, kaak- en aangezichtschirurgie laat ons FaceTalk zien. FaceTalk is een zorginnovatieproject waarbij gespecialiseerde projectleiders helpen poli's virtueel te maken voor bijvoorbeeld consulten op afstand. FaceTalk is net als een 'echt' consult face-to-face door een hoogwaardige beeldverbinding. Daardoor kunnen patiënten niet alleen vertellen wat voor gezondheidsprobleem zij ondervinden, maar het probleem ook daadwerkelijk laten zien. De zorgverlener kijkt mee via het beeldscherm. Ook is het mogelijk om meer deelnemers uit te nodigen voor het gesprek, zoals een specialist, de eigen huisarts, een lotgenoot of een mantelzorger. Een FaceTalk-videogesprek komt eenvoudig tot stand via internet en een (ingebouwde) webcamera van de eigen device. Een internetverbinding en e-mailadres volstaan. Vanuit een persoonlijk online Videobeladresboek kan direct videocontact worden gelegd met een patiënt of collega, maar ook met een mantelzorger of dienstaanbieder. FaceTalk is een innovatie van Radboudumc REshape Center en wordt ondersteund door de provincie Gelderland.
  15. Challenge the tension between focus and inspiring. Students
  16. Organic process, open for experience, room for mistakes, being flexible and adaptable. Fe cabinets With example es telling about the steps, telling also about how much time it takes and effort Meet expectations but with the innovation you take the whole environment one step further Key factor for success overall, integral, concept. Then we have soft results, mindmap, wordle, and we have hard facts: How much time is needed. On a average half a year. Projects in 2 weeks Communication mousepads, to workshops, moodbords, to short comic
  17. Al die ontwikkeling zorgen ervoor dat het Sterrebos komt weer terug! Onlangs is masterplan 2020-2040 opgesteld. Hierin zetten we in op een duurzame groene campus ontwikkeling. In de nieuwbouw van het Radboudumc is er veel aandacht voor energiezuinig ontwerpen van gebouwen en installaties. En bijvoorbeeld voor het gebruik van duurzame materialen. Zo is het gerenoveerde A-gebouw van energielabel F naar A+ gegaan. Voor een monumentaal pand is dit een zeer hoge score. De CO2-uitstoot is na de renovatie verlaagd met ongeveer 12%, terwijl toch meer ruimten koeling krijgen. In volgende nieuwbouw het S-gebouw wordt healing environment ook een spp Voorbeeld ingang noemen.