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   Radboud REshape & Innovation Center
Radboud REshape & Innovation Center
Strategische Innovatie in Cure & Care 2.0




Post-Master Radboud Universiteit 10-11-2011
Jachtslot De Mookerheide
Radboud REshape & Innovation Center




                  Lucien Engelen (@zorg20)


                  Radboud University Medical Centre
Radboud REshape & Innovation Center
Radboud REshape & Innovation Center
Radboud REshape & Innovation Center
Radboud REshape & Innovation Center
Radboud REshape & Innovation Center
Cartoon
Radboud REshape & Innovation Center                    goes 2.0




                                (r)evolution coming up :



                                      eGo

                                      eCo
Radboud REshape & Innovation Center                  goes 2.0




Would you                                        with me ?



                                      No I won’t !
Radboud REshape & Innovation Center   Shift happening in Media
Radboud REshape & Innovation Center   Shift happening in regimes
Silver-Surfer
Radboud REshape & Innovation Center   goes 2.0
Radboud REshape & Innovation Center




open-up internet in
healthcare



Social Media is the
Digital Coffeemachine



you no longer
control communication
Use of SoMe by hospitals in Europe and USA (%)


              60




              40




              20




               0
                   Germany    Switzerland   Austria       Sweden     Norway          UK    Netherlands   USA




20
60
40
2
00
USA
Netherlands
UK
Norway
Sweden
Austria
Switzerland
Germany                                         Youtube    Twitter   Facebook   Linkedin
                             Linkedin
                             Facebook
                             Twitter
                             Youtube


                               Preliminary results EUPeriod: Sep 2010 - Feb 2011 *NL FB = Hyves
                                           USA: Data of Ed Bennet www.ebennett.org
Radboud E-xperience & Innovation Centre




                      Use of SoMe by Dutch hospitals (%)


                      100




                       80




                       60




                       40




                       20




                        0
                                Youtube            Twitter        Hyves             Blog          Linkedin   RSS
                                                                          SoMe + RSS


         SoMe
         20
         100
         80
         60
         40
         2
         00
         RSS
         Linkedin
         Blog
         Hyves
         Twitter+
         YoutubeRSS

                                                                 Apr’09    Jan’10      Sep’10   Mar’11
                                          Mar’11
                                          Sep’10
                                          Jan’10
                                          Apr’09

                                                             Preliminary data. March, 2011 (N-89)
Radboud REshape & Innovation Center   goes 2.0
Radboud REshape & Innovation Center
Radboud REshape & Innovation Center               goes 2.0




                      Healthcare is now location based

                      Technical solutions are emerging

                   from a ME-system to a WE-system
Radboud REshape & Innovation Center
                                      Patients are changing seats
Radboud REshape & Innovation Center   Patient in Centre ?
Radboud REshape & Innovation Center                goes 2.0




                     We no longer put patients central !
Radboud REshape & Innovation Center                    goes 2.0



                      We embrace patients IN to the HC-team !
Radboud REshape & Innovation Center

                                               REshape (r)evolution theory of Healthcare


                                           UMCN
                                            2010




                                      NL




                                                                   UMCN
                                                                    2025
                                                       UMCN
                                                        2015
Radboud REshape & Innovation Center




                                      Engelen, Derksen 2010
Radboud REshape & Innovation Center                                 goes 2.0




                                         Our Challenge
                                            Cost explosion
                                        Shortage of skilled labor
                                      Doubling Healthcare demand



                                  There is NO Silver Bullet
Radboud REshape :
Dare to dream ...
Dare to do ...
Dare to fail ...
Radboud REshape & Innovation Center   It is the sum of pilars, that make a construction.
REshape just à Swiss Armyknife
Radboud REshape & Innovation Center




             7                        10
Radboud REshape & Innovation Center




           3/3/3
Radboud E-xperience & Innovation Centre
                                          Focus @ REIC
Radboud E-xperience & Innovation Centre
                                          I. the pr@-proces
Radboud E-xperience & Innovation Centre
                                          II. @ the proces
Radboud E-xperience & Innovation Centre   III. the @fter proces
Radboud REshape & Innovation Center




                                       Know what      Know what you
                                       you know        do not know




                                       Don’t know     Do not know what
                                      what you know   you do not know
Radboud REshape & Innovation Center




                                       Know what      Know what you
                                       you know        do not know




                                       Don’t know
                                      what you know
                                                      Do not know what
                                                      you do not know
Radboud REshape & Innovation Center
Radboud REshape & Innovation Center            goes 2.0




                                      Kénnen

                                      Kúnnen

                                      Wíllen
Radboud REshape & Innovation Center   goes 2.0
Radboud REshape : dare to dream ... dare to do ... dare to fail ...
WiFi scale




My weight right now : 98,8 kg. Yet 1,4 kg
                        96,3 kg. Yet 3.8 kg
to go http://tinyurl.com/38byckv
Online scheduling visiting for family (1st Worldwide)
Radboud REshape & Innovation Center   AYA4   goes 2.0
Radboud REshape & Innovation Center
Radboud REshape & Innovation Center   goes 2.0
No add. hardware

Secure

Recording

Runs on tablets

Connected to high end VC systems

Combination of 4 seperate products

Launch oktober 2011.

Disruptive
goes 2.0
MyHealthstory.me
Radboud REshape & Innovation Center       goes 2.0




                                      e health
Radboud REshape & Innovation Center      goes 2.0




electronic                            health
Radboud REshape & Innovation Center   goes 2.0




empowered health
Radboud REshape & Innovation Center                               goes 2.0




                                      1 out of 10 / 1.5 million
                                       NL Ranked 10th place
Radboud REshape & Innovation Center   goes 2.0
Radboud REshape & Innovation Center   goes 2.0
Radboud REshape & Innovation Center
                                      Radboud REshape Academy

                                      introduction to PH

                                      Compassion in healthcare

                                      Communication in a new (digital) age

                                      e-Patients Bootcamp

                                      Participatory Education

                                      e-Health = empowered health

                                      Finance 2.0

                                      Community management

                                      Innovation & Service design in healthcare

                                      Health IT

                                      HRM in a 2.0 era
Just à little appetizer
Radboud REshape & Innovation Center                     goes 2.0




                                  Health equation:

                                      quality x price

                               patient experience
Radboud REshape & Innovation Center    goes 2.0




Nursing wil be more and more

                supported by technology



  The bést solutions require NO

                    extra knowledge in use
Radboud E-xperience & Innovation Centre
                                          REshape conference
Radboud E-xperience & Innovation Centre
                                          REshape conference




                                              pril
                                            2A
                                              2012
REshape : It’s easy, though not simple ...
Radboud REshape & Innovation Center   goes 2.0




Most important
tool for
next years
goes 2.0
Radboud REshape : dare to dream ... dare to do ... dare to fail ...

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Strategische innovatie in cure en care