5. Baked by Melissa
• This was a walk through cupcake place.
• There was NO WHERE to eat your cupcakes
• No option for bigger cupcakes-they were all mini
6. Baked by Melissa
• Small and Convenient
• Made me feel like I wasn’t wanted though-Get in get
out
• “Fast Food” cupcakes
7. Well Lookie There
• Interesting insights I
found was the escalator
for the shopping carts
at Bed Bath and Beyond
• The Laundromat had
these handy cards to
load your money on-
bye bye quarters!
8. Not happy
• Macy’s- the only
thing that was cool
was the old
escalators that they
still had
• No one asked if I
needed help
9. Not Happy
• Actually no one
talked to me at all
• I went up ALL 8
floors!!
• The only way to go
up a floor was to go
through the one
you were on
10. Not Happy
• The Bag Man did have GREAT deals but
EVERYONE in there kept asking me if I needed
help and were way too pushy
• They watched me like a hawk like I was going
to steal something
• I just wanted to leave. Wasn’t worth hunting
for deals
11. What would I change?
• Baked by Melissa needs at least stand up
tables-no chairs needed. What if its raining…
I’d have a soggy cupcake
• Macy’s- layout is too spread out so getting
help isnt at your hand
• Bag Man- Stop hounding the customers and
organize a little better
12. You get an A+
• Open door or have the door be opened by
doorman
• Tall open ceilings
• Organized and clean shopping
• Friendly helpful employees
• Make a place feel like “home”