Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.
What Does Customer Service Mean? - Slide deck from webinar - 20 JAN 2016
What Does Customer Service Mean? - Slide deck from webinar - 20 JAN 2016
What Does Customer Service Mean? - Slide deck from webinar - 20 JAN 2016
What Does Customer Service Mean? - Slide deck from webinar - 20 JAN 2016
What Does Customer Service Mean? - Slide deck from webinar - 20 JAN 2016
What Does Customer Service Mean? - Slide deck from webinar - 20 JAN 2016
What Does Customer Service Mean? - Slide deck from webinar - 20 JAN 2016
What Does Customer Service Mean? - Slide deck from webinar - 20 JAN 2016
What Does Customer Service Mean? - Slide deck from webinar - 20 JAN 2016
What Does Customer Service Mean? - Slide deck from webinar - 20 JAN 2016
What Does Customer Service Mean? - Slide deck from webinar - 20 JAN 2016
What Does Customer Service Mean? - Slide deck from webinar - 20 JAN 2016
What Does Customer Service Mean? - Slide deck from webinar - 20 JAN 2016
What Does Customer Service Mean? - Slide deck from webinar - 20 JAN 2016
What Does Customer Service Mean? - Slide deck from webinar - 20 JAN 2016
What Does Customer Service Mean? - Slide deck from webinar - 20 JAN 2016
What Does Customer Service Mean? - Slide deck from webinar - 20 JAN 2016
What Does Customer Service Mean? - Slide deck from webinar - 20 JAN 2016
What Does Customer Service Mean? - Slide deck from webinar - 20 JAN 2016
What Does Customer Service Mean? - Slide deck from webinar - 20 JAN 2016
Upcoming SlideShare
Loading in …5
×

What Does Customer Service Mean? - Slide deck from webinar - 20 JAN 2016

16,961 views

Published on

Organizations often think they understand their customers, and engage with them in a manner they believe will provide a valuable service. However, through conversations with customers and customer research, we’ve learned that many firms miss the mark. On January 20th, 2016 we spoke with Lora Cecere, Founder of Supply Chain Insights, Keith Holliday, Director of Supply Chain at Sonoco Products, and Dale McClung, Senior Supply Chain Manager, Innovations at BDP International who discussed the definition of customer service, how to understand customer needs, and how to design a customer service program that will deepen relationships with your customers. Their advice is illustrated through case studies and real life examples of improving customer service.

Published in: Services, Business
  • DOWNLOAD THI5 BOOKS INTO AVAILABLE FORMAT (Unlimited) ......................................................................................................................... ......................................................................................................................... Download Full PDF EBOOK here { http://bit.ly/2m6jJ5M } ......................................................................................................................... Download Full EPUB Ebook here { http://bit.ly/2m6jJ5M } ......................................................................................................................... ACCESS WEBSITE for All Ebooks ......................................................................................................................... Download Full PDF EBOOK here { http://bit.ly/2m6jJ5M } ......................................................................................................................... Download EPUB Ebook here { http://bit.ly/2m6jJ5M } ......................................................................................................................... Download doc Ebook here { http://bit.ly/2m6jJ5M } ......................................................................................................................... ......................................................................................................................... ......................................................................................................................... .............. Browse by Genre Available eBooks ......................................................................................................................... Art, Biography, Business, Chick Lit, Children's, Christian, Classics, Comics, Contemporary, Cookbooks, Crime, Ebooks, Fantasy, Fiction, Graphic Novels, Historical Fiction, History, Horror, Humor And Comedy, Manga, Memoir, Music, Mystery, Non Fiction, Paranormal, Philosophy, Poetry, Psychology, Religion, Romance, Science, Science Fiction, Self Help, Suspense, Spirituality, Sports, Thriller, Travel, Young Adult,
       Reply 
    Are you sure you want to  Yes  No
    Your message goes here
  • DOWNLOAD FULL BOOKS, INTO AVAILABLE FORMAT ......................................................................................................................... ......................................................................................................................... ,DOWNLOAD FULL. PDF EBOOK here { https://tinyurl.com/yyxo9sk7 } ......................................................................................................................... ,DOWNLOAD FULL. EPUB Ebook here { https://tinyurl.com/yyxo9sk7 } ......................................................................................................................... ,DOWNLOAD FULL. doc Ebook here { https://tinyurl.com/yyxo9sk7 } ......................................................................................................................... ,DOWNLOAD FULL. PDF EBOOK here { https://tinyurl.com/yyxo9sk7 } ......................................................................................................................... ,DOWNLOAD FULL. EPUB Ebook here { https://tinyurl.com/yyxo9sk7 } ......................................................................................................................... ,DOWNLOAD FULL. doc Ebook here { https://tinyurl.com/yyxo9sk7 } ......................................................................................................................... ......................................................................................................................... ......................................................................................................................... .............. Browse by Genre Available eBooks ......................................................................................................................... Art, Biography, Business, Chick Lit, Children's, Christian, Classics, Comics, Contemporary, Cookbooks, Crime, Ebooks, Fantasy, Fiction, Graphic Novels, Historical Fiction, History, Horror, Humor And Comedy, Manga, Memoir, Music, Mystery, Non Fiction, Paranormal, Philosophy, Poetry, Psychology, Religion, Romance, Science, Science Fiction, Self Help, Suspense, Spirituality, Sports, Thriller, Travel, Young Adult,
       Reply 
    Are you sure you want to  Yes  No
    Your message goes here
  • Nice !! Download 100 % Free Ebooks, PPts, Study Notes, Novels, etc @ https://www.ThesisScientist.com
       Reply 
    Are you sure you want to  Yes  No
    Your message goes here
  • True enough! A big part of customer engagement is how popular you are on the internet. Content writing is a big part of your online presence. Well written, informative content that leads people to your business is a big part of customer engagement. We at TransWrite help you attain just that! So here’s to writing!
       Reply 
    Are you sure you want to  Yes  No
    Your message goes here
  • Anyone who has slogged away at a career, for some 44 years+; has likely had a series of accomplishments of which they are proud. Mine have been somewhat unique. My greatest achievement, came when I was just fifteen years old. When I submitted to a poster contest for the band, Strawberry Alarm Clock which would be performing at the legendary Fillmore East. My design is everywhere today, as a representation of the late 60's-early 70's, known as the tie-dyed Peace symbol. Additionally success again visited; as cinematographer on the second highest grossing adult film of all time (The Erotic Adventures of Candy); and as one of the first five male exotic dancers in America. And lastly, in that America, is a much less racist environment today. Dr. King, and the black men willing to go to prison for their dignity. My part, however small, was an afro-centric ideal within my imagery, which saw me banned from numerous shows and competitions. Art, at its' best acts as a rudder for society as a whole. It is not what you see at a museum. These art historians are not deep-career artists, and tend to skew our field. My art will probably be dismissed as perhaps a historical footnote. But I have never been bested by any other artist. Ever. I took third place in Creative Capitals' Genius Award. And in a frank conversation, was told that they simply could not allow a fetish artist the prize. And I am alone in being a three-time runner-up in the Cygny award for my work with San Francisco legend, Carol Doda. -Marc Breed, America's Fetish Photographer [LinkedIn]
       Reply 
    Are you sure you want to  Yes  No
    Your message goes here

×